Highway 55, Bung Rieng, Xuyen Moc, Ba Ria-Vung Tau
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 2 out of 18 reviews" "
10 - Excellent
2
Rating 8 - Good. 4 out of 18 reviews" "
8 - Good
4
Rating 6 - Okay. 4 out of 18 reviews" "
6 - Okay
4
Rating 4 - Poor. 6 out of 18 reviews" "
4 - Poor
6
Rating 2 - Terrible. 2 out of 18 reviews" "
2 - Terrible
2
6.6/10
Cleanliness
6.4/10
Staff & service
4.0/10
Amenities
6.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Okay
Verified traveler
Jan 14, 2023
Disliked: Room comfort
Never comeback....
It not provides beach towel, they said we must buy beach towels if we wantvto have one. There is beach but need to have a long walk through other property, there are no sunbed, just chairs...there are nothing around hotel need to take a car and have a long drive to find restaurants. Breakfast from 6:30 till 9am :(. We paid more than average in the area, thinking maybe we can get a nice hotel but it was not worth for what we paid for. The bathroom has a bad smell. It is not International standard...The hotel is belong to Nova group.
Unhelpful staff . Poor English . Not on the beach
Breakfast buffet was a joke ... I do not recommend to stay at this hotel . NOT INTERNATIONAL STANDARDS ... at all !
Francesco
Stayed 1 night in Aug 2020
Response from David Pham on Sep 8, 2020
Thank you very much for the review and attention. We regret to hear that you are not happy with the staffs and food. We have sent your reviews to related manager. As we always strive to provide the highest level of service to guest.We hope that you will visit us again to verify all the improvements that we have made.
Sincerely,
The Managerment Team,
8/10 Good
Verified traveler
Nov 19, 2019
Liked: Cleanliness, staff & service
Verified traveler
Stayed 2 nights in Nov 2019
Response from Khanh Pham on Nov 26, 2019
Thank you for your staying with us. We appriciated with you feedback about our service. We look forward to welcome you and your family at Ho Coc Beach resort in the near furture.
This hotel resort did not meet our expectations.
It was expensive and On arrival it was grubby, tired and sub standard and the rooms smelt of sewage!
The towels were dirty , the toilets didn’t flush properly and only one TV of 3 worked!
There was one restaurant that had been booked out for a private functionfor the first night and refused to serve us any food!
The included breakfast was poor and after 8.30 am there was little left ( breakfast was supposed to be served until 9.30 am)
The staff were indifferent and not as we have found in other hotels in Vietnam!
In our opinion this is not a 4* hotel!
We left early and couldn’t wait to leave!
Verified traveler
Stayed 2 nights in Jul 2019
Response from Vo Chieu Phuc on Jul 10, 2019
Dear Sir/Madam,
Warmest greetings from Ho Coc Beach Resort, Ba Ria Vung Tau province, Vietnam!
Thank you for choosing to stay at the Ho Coc Beach Resort. Your valuable contributions to our resort are most welcomed.
We are deeply sorry to hear that your experience previously did not meet your expectations. As our resort is on the process of upgrading and remodelling, there are some details about product quality unprofessionally
On behalf of the management team, we would like to express our sincere apology for this not good experience.
We pledge to immediately fix the problems soon as per your contributions.
Hopefully we will have the opportunity to serve you better next time.
Best regards.
Management Board.
There was a mixup with multiple online bookings but the hotel accommodated us and gave us an upgrade for the inconvenience. The rooms were large, nicely decorated, comfortable beds, and fantastic views. The beach was spectacular, and the outdoor swimming pool very large and clean. The only negative about the stay was the buffet breakfast which didn’t meet the other standards of the hotel. Very limited Western food but a great selection of Asian food for the buffet.
Glenn
Stayed 1 night in Feb 2019
6/10 Okay
Verified traveler
Feb 4, 2019
Old hotel, very large property!! It’s a good long walk to the beach, huge pool! Rooms old , terrible shower in room
Verified traveler
Stayed 2 nights in Jan 2019
4/10 Poor
Vanessa Dang, Tornoto, Ontario
Apr 3, 2018
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
unexpected sủprises
Nice view & quiet. Sad items: 30 watt bulbs so dark, Breakfast shorter 2 hours & Hidden, Public Beach! Bar & Spa Closed, Safety box broke, Water smells like sewer, Try to charge for included items?
The shower head barely had water coming out of it. Couldn't even take a shower after being in the pool. Instead waited to get back to Hi chi minh City. The hotel rooms are ok. Definitely didn't feel like a four star hotel. The dinner was okay. Everyone very expensive. The free breakfast buffet was ok. Too secluded from the actual Vung Tau. Shouldn't even call it Vung Tau. Do not recommend. Will not be going back.
Terrible.... Dirty towels, blanket... Poor breakfast . Breakfast time 6am to 8:30 am. So early
Lea
6/10 Okay
Verified traveler
Jan 7, 2015
Disliked: Property conditions & facilities
Verified traveler
4/10 Poor
Verified traveler
Nov 30, 2014
Liked: Cleanliness, staff & service, room comfort
So hard to get to
The journey towards Saigon Ho Coc Beach Resort & Hotel without a car, is tiresome to say the least. This is considering the fact that you are tourist outside saigon.The rooms were very comfortable, however, the hotel was completely dead, in both staff enthuiasm and in patrones (there was no one therebut us!). All in all, good rooms but disappointing everything else.
Lần đầu gọi thì nhân viên lễ tân không hề thân thiện, trả lời một cách cọc cằn.
Nhưng sau đó đến nhận phòng thì gặp nhân viên khác ổn hơn. Dịch vụ khá tốt
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Reception is not friendly, she answered with impolite attitude. However, other vervices is ok
Øde sted, men fantastisk strand. Vi var helt alene på den store stranda, som var 200m fra hotellet. Vi ankom hotellet en søndag, og da var det to busser med skoleelever, som sjekket ut. Det var bare 16 gjester igjen til mandag morgen. Fra mandag til tirsdag var det kun oss på hele det store resorten! Helt greit, når man vil ha fred og ro et par dager, men ganske rart å spise helt alene i den gedigne spisesalen. Vi hadde bestilt 2 store rom (90m2) på nettet. Rommene var bare ca 36 m2. Men hotellet ga oss i stedet suiter på ca 80m2, for de så at det var oppgitt feil størrelse i avtalen. Kelnerne i spisesalen var hyggelige, men veldig dårlige i engelsk. Store deler av det som stod på menyen (både mat og drikke) hadde de ikke. Dette var kanskje fordi det var utenom sesongen?