Exterior
Check availability

Reviews of The Inn at Montchanin Village, a Historic Hotel of America

3.5 out of 5
The Inn at Montchanin Village, a Historic Hotel of America
528 Montchanin Rd, Wilmington, DE

Reviews

9.2

Wonderful

Rating 10 - Excellent. 180 out of 257 reviews" "
Rating 8 - Good. 46 out of 257 reviews" "
Rating 6 - Okay. 21 out of 257 reviews" "
Rating 4 - Poor. 6 out of 257 reviews" "
Rating 2 - Terrible. 4 out of 257 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unexpected - very cute, old school inn
Stayed 1 night in May 2024

10/10 Excellent

Therese

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was our 7th stay. Truly a home away from home. We will be back!
Stayed 3 nights in May 2024
Response from Anne on May 6, 2024
Therese,Thank you so much and we look forward to your next stay with us.

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Aunt and I stayed the weekend. We really enjoyed the ambiance of the place and the wonderful restaurant on the premises, with delicious if pricey food. The hotel is close to everything, but still quiet and has a country feel. I highly recommend this historic hotel.
Stayed 2 nights in Jan 2024
Response from Anne on May 6, 2024
Cassandra,Thank you so much for your review and can't wait for you to join us again

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, staff & service
The Inn at Montchanin is a lovely setting. Rooms are clean and comfortable, but could use a little updating.
Stayed 2 nights in May 2024
Response from Anne on May 6, 2024
Thank you for your review, we are working on updating some of our rooms

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was spacious and excellent with walk-in shower, large tub and heated towel racks.
Stayed 2 nights in Apr 2024
Response from Staff on May 1, 2024
The bathrooms at the Inn are great and did you see the one tile with the cow and bird? Each room has one but is in a different place in the bathroom.

8/10 Good

Mary, Shaker heights

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very lovely property, however could use a refresh on towels (a little frayed) and pillows (flat). We also received a message through Expedia from the Hotel regarding changes to service instituted with Covid, including grab and go breakfast being standard M-F, but were told by front desk on Monday morning that breakfast was eliminated a while ago. Minor things, all in all.
Stayed 1 night in Apr 2024
Response from Anne on Apr 30, 2024
Thank you so much for the review. We will look into why it is being advertised on the website.

8/10 Good

Rita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Individual cottage-type rooms that are tastefully decorated. Heating/AC wasn't working. Room didn't cool below 75 degrees.
Stayed 1 night in Apr 2024

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Lovely property in a cluster of separate homes now made into hotel rooms. Nice surprising extras like NYTimes, big frig with some complimentary beverages, and silverware enabling take-out.
Stayed 2 nights in Apr 2024
Response from Staff on May 1, 2024
We are happy that we made your stay great, please come back and join us again.

10/10 Excellent

Dorinda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at this hotel- the staff is very accommodating and involved. Plus it is a charming area and the rooms are wonderful! Look forward to coming back soon!
Stayed 2 nights in Apr 2024
Response from Staff on May 1, 2024
We can't wait for you to join us again.

10/10 Excellent

Harold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Historic, convenient & well located. The staff were very accommodating. Loved it.
Stayed 1 night in Apr 2024
Response from Staff on May 1, 2024
Thank you so much for the great review, there is so much to do in the area, so please join us again soon.

2/10 Terrible

Wendy

Disliked: Staff & service, property conditions & facilities
We paid over $400 a night for a room that didn’t have enough lightening, with worn out decor and a room where we heard every truck, ambulance and train that went by. Never again.
Stayed 2 nights in Mar 2024
Response from Staff on May 1, 2024
We are so sorry that we didn't meet your expectation and we will try harder on the lighting and decor. The train only runs doing the day and sometimes we don't even have it go bye. This is something that is out of our control.

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very old, homie, comfy cozy kinda feel, with a touch of new 👌 it was awsome definitely will be returning and the soaker tubs was that!
Stayed 2 nights in Mar 2024
Response from Anne on Mar 14, 2024
Thank you for your review.

10/10 Excellent

James, Princeton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in a great location!
Stayed 1 night in Feb 2024

10/10 Excellent

Ann

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just north of the city of Wilmington, the Montchanin Inn is located in a quiet rural setting in the midst of historic Delaware landmarks. It's a good place to stay for the weekend or a business trip. You will need a car
Stayed 2 nights in Feb 2024
Response from Anne on Mar 14, 2024
Thank you so much for your review. You can also contact Uber or a taxi.

10/10 Excellent

Waverly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room and is in a good location.
Stayed 1 night in Jan 2024
Response from Anne on Mar 14, 2024
Thank you so much

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique accomodations
Very nice. I would recommend it.
Stayed 1 night in Jan 2024

4/10 Poor

Debra

Traveled with family
I did not get the room I asked for and there was no breakfast as advertised and someone complained about me and my kids at 6 pm and instead of calling they started banging on my door.
Stayed 1 night in Jan 2024
Response from Anne on Jan 15, 2024
Debra,I am so sorry that we did not meet your expectation, you booked a two bedroom suite and the room you were in is one of our two bedroom suites. If you did put in a request for a certain room we try our best but looking at the reservation there was no request put in by Expedia. I do apologize that their was a complaint of noise and I will look into this why you were not called.

10/10 Excellent

Gini

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historic hotel
Beautiful historic accommodations. Complimentary tea and coffee in the lobby and room. We stayed in a 2 bedroom suite that was actually like a small house with multiple floors, a kitchen and 2 full bathrooms. A highlight of the trip was drinking wine in the lobby, with a fire in the amazing fireplace.
Stayed 1 night in Dec 2023
Response from Anne on Jan 15, 2024
Thank you so much for the review and please come back an join us again.

10/10 Excellent

melissa

Traveled with family
Liked: Cleanliness, staff & service
Charming inn with a lot of history
This is a lovely inn with large accommodations and a lot of charm the staff was extremely cordial and helpful! I would definitely return!
Stayed 1 night in Dec 2023
Response from Anne on Jan 15, 2024
Thank you for the review and join us again soon.

10/10 Excellent

Hyvis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, we loved it. We definitely will come back.
Stayed 1 night in Dec 2023

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Anne on Dec 14, 2023
Thank you so much for taking your time for the review

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Great venue
Stayed 1 night in Dec 2023
Response from Anne on Dec 14, 2023
Can't wait for your return.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and Comfortable
The Inn was beautifully decorated and spotless! Our room was quite spacious and very comfortable. The Front desk staff were very professional and friendly. Area was quiet and very scenic. I would look forward to returning.
Stayed 1 night in Dec 2023
Response from Anne on Dec 14, 2023
We can't wait until you return.

10/10 Excellent

Gene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a get away weekend!
Stayed 1 night in Dec 2023

6/10 Okay

Glenda

Stayed 1 night in Dec 2023

10/10 Excellent

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely and welcoming.
Stayed 1 night in Dec 2023

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, comfortable and close to the attractions we were here for.
Stayed 1 night in Dec 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
What a great little gem. 2 bedroom cottage was perfect. However, lots of steps and lighting after dark needs to be improved.
Stayed 1 night in Dec 2023

2/10 Terrible

Brenda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property badly needs updating. The thermostat in our room was not functioning and the room got hotter and hotter. It was impossible to sleep, even with the floor register closed, fan on and window open. We reported the problem at 8 am the next morning, but we had the same problem the 2nd night. In addition there was no hot water in the shower. It was a miserable experience.
Stayed 2 nights in Nov 2023

6/10 Okay

joseph

Traveled with partner
Place could be a four star property, but it needs to inflation of money to bring it up to that level. Some of the furniture was worn, a drape was broken and hanging, required a walk at night to get to our room, and it was before the outside lighting came on, but it was quite dark. It was difficult to find. It would’ve been helpful at the front desk person and offered to take us to the room give us a map and show us how to get there. It was difficult to see the signs in the dark before the lights came on.
Stayed 1 night in Nov 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Leigh Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was historic and quaint and decorated to commemorate the times, classic. The rooms were spacious, clean and charming with nostalgia. The staff were super attentive.
Stayed 1 night in Nov 2023

10/10 Excellent

Mitra

Traveled with family
A hidden jewel, really amazing experience.
Stayed 1 night in Oct 2023

4/10 Poor

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what I was expecting. Much better than staying in a hotel. Room was perfect and in excellent condition. Fine craftmanship appreciated.
Stayed 1 night in Sep 2023

6/10 Okay

kate

Liked: Cleanliness
We have been coming here for years and i have to say it’s deteriorated a bit. It’s still a nice place to stay with my kids but seems the touches it used to have , making it one of our favorite easy places to go, are no longer there. The carpets are also stained and the furniture is a bit shabby. There used to be happy hours on the weekends in the great room and that seems to have stopped. They also used to have bath salts in every room and that also is no longer a perk. The staff is friendly enough but on the morning, the woman seemed annoyed to give my daughter her “pack n go” breakfast which, to be honest, was rather lame. Anyway, I think the hotel is in need of a refresher- We aren’t ready to give up yet but we might not run as quickly to stay there.
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room access
The main lodge was attractive and the staff member we dealt with was pleasant and sympathetic to our issue. To get to all the rooms, one must navigate a steep section of the parking lot (I slipped despite walking slowly and carefully), cross a road, and walk a bit. To get to our room we then had to negotiate 12 uneven stone steps down, inadequately lit, without full handrails, then climb 14 steps to the entry level to our unit. The bedroom was up another 12 steps, some of which were like those in a circular stairway. Nowhere on the inn's website is this mentioned. My husband had recent back surgery and navigating this was a nightmare. We never would have booked this inn if we had known and I think the hotel is dishonest in omitting it. The staff member, when questioned, said that they heard similar complaints "all the time." At my request he contacted an off-site manager and after 2 phone calls she agreed to release us from the following 2-night reservation, so we stayed only one night. I can't believe our room would pass any ADA inspection.
Stayed 3 nights in Sep 2023

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and unique Inn
Second time here.. love this quaint little Inn… always friendly staff and very clean! Food and drink were fantastic at Kraft Kats on premises!!
Stayed 1 night in Aug 2023
Response from Anne on Aug 30, 2023
Diane,Thank you so much for the kind review and we look forward to your next stay with us.

10/10 Excellent

Yuri

Stayed 1 night in Aug 2023
Response from Anne on Aug 30, 2023
Than you for the 5 out of 5, please come back and join us again.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Lee

Traveled with family
Stayed 1 night in Jul 2023
Response from Emilia Assistant Front Desk Manager on Jul 19, 2023
We are happy you enjoyed your stay and we look forward to your future visits!

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Emilia Assistant Front Desk Manager on Jul 13, 2023
Thank you for joining us at Montchanin Inn, we look forward to your future stays!

8/10 Good

Lynne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the historic property. It is very well maintained! It is a beautiful village setting in a spectacular part of the Brandywine Valley area.
Stayed 2 nights in Jul 2023
Response from Emilia Assistant Front Desk Manager on Jul 13, 2023
Thank you for joining us at Montchanin Inn, we look forward to your future stays!

10/10 Excellent

James

Stayed 1 night in Jul 2023
Response from Anne on Aug 30, 2023
Thank you so much for the high score, please come back and join us again.