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Reviews of Courtyard by Marriott Wichita Falls

3 out of 5
Courtyard by Marriott Wichita Falls
3800 Tarry Street, Wichita Falls, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 311 out of 565 reviews" "
Rating 8 - Good. 155 out of 565 reviews" "
Rating 6 - Okay. 52 out of 565 reviews" "
Rating 4 - Poor. 24 out of 565 reviews" "
Rating 2 - Terrible. 23 out of 565 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times and will continue to do so. Always happy with the hotel and staff.
Stayed 2 nights in May 2024
Response from CY Staff on May 18, 2024
Thank you for choosing our CY!

8/10 Good

Ramona, Hoover

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2024
Response from CY Staff on May 18, 2024
Thank you for choosing our CY!

8/10 Good

James

Liked: Cleanliness, staff & service
Outdated.
Stayed 2 nights in May 2024
Response from CY Staff on May 18, 2024
Thank you for choosing our CY!

10/10 Excellent

Jennifer, LOGAN TOWNSHIP

Liked: Property conditions & facilities
Super posh for the price
Stayed 1 night in Jan 2024
Response from CY Staff on Apr 25, 2024
Thank you for the positive feedback about your stay. We strive to deliver exceptional service to Our guest.

4/10 Poor

Joyce

Traveled with family and small children
The room is poorly, laid out, not enough places to put the the luggage when the sofa bed is open, the swimming pool is not operational which was a big disappointment to the little girl. We bought a swimsuit at Walmart just before checking in because we thought we were going to go swimming.
Stayed 1 night in Apr 2024
Response from CY Staff on Apr 8, 2024
Hello, Understanding your frustration on the pool being closed. Unfortunately, it had to be closed last minute. We hope that when travel brings you back to the area you give us another chance to offer the service we strive for!

10/10 Excellent

Alveena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing at this time
Stayed 1 night in Mar 2024
Response from CY Staff on Apr 5, 2024
Thank you for your feedback.

6/10 Okay

Dell

Liked: Cleanliness, staff & service, property conditions & facilities
High winds outside coming in around the air conditioner in the room was annoying. I ended up plugging the gaps with a couple of wash rags and quieted things down. No issues other than that
Stayed 1 night in Feb 2024
Response from CY Staff on Apr 5, 2024
I am sorry you experienced these issues during your stay. I understand the noise from the wind can be frustrating and give an unpleasant feeling about the room. We will share your feedback with the maintenance leadership team to get this taken care of. We hope that when travel brings you back to the area you choose Courtyard Wichita Falls.

10/10 Excellent

Patsy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in Feb 2024
Response from CY Staff on Apr 5, 2024
We appreciate your feedback and are glad you enjoyed your stay. We hope when travel brings you back to the area you choose to stay with us.

6/10 Okay

Adela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The floor is unsafe, some of the floor was up, the mattress needs replacement very hard to sleep in
Stayed 2 nights in Jan 2024

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our room looked like it had been broken in too by a crowbar
Stayed 1 night in Dec 2023

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Rusty

Stayed 1 night in Jan 2024

2/10 Terrible

Mary

Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Billy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay
It was a wonderful stay. Some problems with TV reception, but we worked it out and the channel selection was very good. We will stay again on our next visit to Wichita Falls!
Stayed 7 nights in Dec 2023
Response from Courtyard WF Staff on Dec 28, 2023
We are happy you enjoyed your stay with us! Thank you!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Nathan

Stayed 1 night in Dec 2023

10/10 Excellent

Shanette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice! The staff was amazing!
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

6/10 Okay

Perry

Traveled with family and small children
Place was pretty nice & clean. Some staff were nice some were kinda hateful Couldn’t get in any of side doors so if you had to park on side or in back had to walk all the way around building to get in. None of the security keys would work on the doors
Stayed 2 nights in Dec 2023

10/10 Excellent

sam

Stayed 1 night in Nov 2023

10/10 Excellent

PANO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay easy access
Stayed 1 night in Nov 2023

2/10 Terrible

Patrick

Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Courtyard Staff on Nov 21, 2023
Hello Patrick,Sorry your stay was not up to our standards and hope when you return to the area you give us another chance.

10/10 Excellent

MELISSA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find
Stayed 1 night in Nov 2023

10/10 Excellent

Terri, Odessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful at front desk when we arrived on Saturday night. Great room
Stayed 1 night in Nov 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodations. Staff was courteous
Stayed 1 night in Nov 2023

10/10 Excellent

Shela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really liked the Marriott. It was clean comfortable and convenient to things. I did not like that it was advertised to have a restaurant and bar. It turned out to be a bistro where it appeared to be a walk up and order a very limited menu. The reason I had chose Marriott was because of there supposedly having those two amenities. Overall it was a nuce stay.
Stayed 1 night in Nov 2023

6/10 Okay

Henry

Stayed 2 nights in Nov 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay. Thank you
Stayed 1 night in Oct 2023

10/10 Excellent

Chad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Sherry, Lampasas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the staff in bistro
Stayed 1 night in Oct 2023

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

jamie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Hotel was clean and quiet. Bedding and bed were great. Hot tub heater was broken during our stay. It worked for one night then broke again. Hotel keys are always an issue. They will work once then you’ll have to get a new one. No matter how safe you keep it from your phone, wallet, etc, it deactivates. During our 5 day stay, we had at least 15 keys. Pretty inconvenient when you’re carrying thing and have to go back downstairs to the fro t desk repeatedly.
Stayed 5 nights in Sep 2023

6/10 Okay

Lance

Business traveler
Disliked: Amenities
The property is in a very good location but is in need to be updated.
Stayed 1 night in Sep 2023

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive. The room was nice, and the overall property was very clean. It is a no smoking facility, and they did not accept pets. We were very pleased.
Stayed 2 nights in Sep 2023

10/10 Excellent

Roxana, Missouri City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable rooms, easy parking, friendly staff.
Stayed 2 nights in Aug 2023

8/10 Good

kurt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyed the stay
Right on the river and just off the highway so very convenient. Breakfast was good - lots of different food, full breakfast. Room and bed were comfortable and clean. Train runs just across the river so within 70 yards of the room - a little noisy at times
Stayed 1 night in Aug 2023

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Jassim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel
Stayed 9 nights in Aug 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Walda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, friendliness of the staff, and room size. I didn't like the fact that the room wasn't cleaned for my entire stay. I had to go get clean towels every day and the refrigerator didn't get cold.
Stayed 4 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Juan

Stayed 1 night in Jul 2023

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I thought everything was great except for the shower. The water pressure seem to be lacking especially for a second floor location. Maybe just a maintenance issue?
Stayed 1 night in Jul 2023

10/10 Excellent

Sydney

Stayed 1 night in Jul 2023

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent customer service, clean property and nice updated rooms!
Stayed 1 night in Jul 2023