Downstairs King Studio | Private kitchen | Fridge, microwave, electric kettle, toaster
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Reviews of Continental Motel

3.5 out of 5
Continental Motel
67 Kamo Road, Kensington, Whangarei

Reviews

8.8

Excellent

Rating 10 - Excellent. 141 out of 269 reviews" "
Rating 8 - Good. 88 out of 269 reviews" "
Rating 6 - Okay. 32 out of 269 reviews" "
Rating 4 - Poor. 7 out of 269 reviews" "
Rating 2 - Terrible. 1 out of 269 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Karena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The lady of the property took time to ring and advise me of the spa not working properly, as it wasn’t working when we stayed a couple days before hand. she wanted to know how we felt about still booking before she took the payment out 😊 that was top notch 👌 not only that, she also went and warmed the room up for us as we were arriving 5 minutes before the last check in time at 7pm, so it was nice n cosy when we got in. Awesome service
Stayed 1 night in Apr 2024

8/10 Good

Karena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, fully equipped kitchen, has what you need, laundry services were good, staff readily available just a shame the spa pool was cold as we arrived on a cold day
Stayed 1 night in Apr 2024

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accessible unit was great. Plenty of room. Great shower. Had a nice private patio
Stayed 2 nights in Apr 2024

10/10 Excellent

pollyann

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay Convenient for the 2 staff who stayed
Stayed 1 night in Apr 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Isobel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Paul

Stayed 1 night in Feb 2024

8/10 Good

Agnes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Forgot some sunglasses in the room… rang to confirm and staff checked the room for us straight away and secured the glasses until we got there to pick it up… didn’t even have to get out of the car as they brought it straight to us 👍
Stayed 1 night in Feb 2024

4/10 Poor

Neil

Traveled with family
Disliked: Cleanliness, staff & service
Leaves blowing into the room under the door. Mould in the shower. Broken blinds. Water leaking from the fridge. Old and outdated bedside tables and dirty patio chairs and table. Staff not good at English so they don't understand you properly.
Stayed 4 nights in Feb 2024
Response from Kinla on Feb 8, 2024
Thanks for your kindly remind. First we shall clarify that this room is specially designed for disabled people. So the door is totally accessible and the bedsides stand should not be too heavy. Sorry for the misconduct of fridge. We promise it won't happen again. We already replaced the 2 side windows with new blinds. And we will pay attention to outdoor patio maintenance. And we are willing to improve our English to band 9 in ielts!

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

LeAnne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool was out of order, understandable, spa was not clean. Check your units there is one without kitchen but has no electric fry pan, this was disappointing as stayed several times and always had a kitchen. I could not cook the meal I brought which was frustrating.
Stayed 1 night in Jan 2024

10/10 Excellent

Pip

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Even though old on outside rooms had been renovated and were clean and comfortable.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jonathan, Kill Devil Hills

Stayed 2 nights in Dec 2023

6/10 Okay

Ramzan

Traveled with family
Liked: Property conditions & facilities, room comfort
Decent motel, even had recycle bin which was good. Can do better with cleaning of blinds and windows but acceptable.
Stayed 1 night in Dec 2023

4/10 Poor

Ken

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Maintenance is almost non existant..on check-in we were advised the pool (one of the reasons we chose the motel) was out of service and would be for the whole 3 days of our stay. Our room (groundfloor, unit 4) had numerous maintenance issues. Power point by main bed hanging off, bathroom towel rail broken, shower door leaked so puddle on bathroom floor. TV cabling run down bathroom wall then through to lounge. Kitchen crockery non matching items. Motel is really budget in facilities yet not a budget price. We seldom got to park in front of our unit due to other vehicles parked there. Suspect long term guests as vehicles left in same place several days. Could here upstairs and neighbouring guests thru the night. Wouldnt stay again!
Stayed 3 nights in Dec 2023

10/10 Excellent

Harry stephen

Liked: Cleanliness
Stayed 1 night in Dec 2023

4/10 Poor

Sheila

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Dirty window blinds. Didn't sleep well, noisy cars around the neighborhood. Shower drain was clogged. Had a quick shower otherwise will flood the bathroom. Didn't bother having a shower before check out, just checked out and drive straight home.
Stayed 1 night in Nov 2023

8/10 Good

ANTONY

Liked: Cleanliness
Stayed 3 nights in Nov 2023

10/10 Excellent

Greg

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well equipped kitchen. Big rooms. Great location.
Stayed 2 nights in Nov 2023

8/10 Good

Wilma

Liked: Cleanliness, staff & service
Convenient
It was basic but all you need for a stopover. Convenient location and comfortable bed.
Stayed 1 night in Nov 2023

8/10 Good

Raewyn

Liked: Staff & service
Stayed 1 night in Oct 2023

6/10 Okay

Eileen

Traveled with family
Liked: Cleanliness, staff & service
Good location and price.
Stayed 1 night in Oct 2023

10/10 Excellent

Rozzlyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Elaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, my only issue was the bed being too firm for my my liking.
Stayed 1 night in Aug 2023
Response from Becky on Sep 4, 2023
Hi Elaine,Thank you for your feedback. It was a pleasure to be able to host you and your family and I am so pleased you enjoyed the use of our hot spa! :)Take care and we will see you next time

6/10 Okay

Maria, Dargaville

Traveled with family and small children
Liked: Cleanliness
Easy to find, comfy, cute and small, right by main road so little noisy.
Stayed 1 night in Aug 2023
Response from Becky on Sep 4, 2023
Hi Maria,Thank you for your awesome feedback! we look forward to welcoming you on you next stay with usKind regards,

8/10 Good

Donald

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You had to get kitchen water from the bathroom and the kitchenette was really small. The beds and the shower were excellent, overall I was happy with my stay
Stayed 1 night in Aug 2023
Response from Becky on Sep 4, 2023
Hi Donald,Thank you for your feedback. I understand you have booked our budget upstairs family unit which does not have a full kitchen setup. Next time, try booking one of our other one bedroom units which have full kitchen amenities :) You will really enjoy your stay next time aroundTake care and kind regards

8/10 Good

Paul

Dated unclean lounge (3seater) kitchen blinds broken, room needs repaint
Stayed 1 night in Aug 2023
Response from Becky on Sep 4, 2023
Hi Paul,Thank you for your feedback. We will pay more attention to the issues that need fixing! :) thank you for bringing these to my attentionWe look forward to welcoming you on your next stay with usTake care and kind regards

6/10 Okay

John

Traveled with partner
Liked: Cleanliness
The cleanliness was excellent. The lighting in the bedroom and bed overhead in lounge was poor. The bedroom lighting was so bad that you almost needed a torch to check if light was on. There was no smoke alarm, just the holder. The toaster was dangerous as one couldn't get toast out without using a knife. The noise started at about 0530 and continued until about 0800 and with headlights shining through the curtains sleep was impossible. I would stay there again. Pool looked clean and ok, didn't see hot tub.
Stayed 2 nights in Jul 2023
Response from Becky on Sep 4, 2023
Hi John,Thank you for your feedback. We will pay more attention to these issues and rest assured they are fixed now! :)Also, thank you for bringing to my attention about the headlights shining in through the curtains, we may need to look into purchasing blackout curtains for our rooms.We look forward to welcoming you on your next stay with usTake care and kind regards

6/10 Okay

Lisandro

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Great for a quick stay.
Stayed 1 night in Jun 2023

4/10 Poor

CAROL JOAN

Stayed 1 night in May 2023

8/10 Good

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly service. Clean and very nice room. Sorry I accidentally packed one of your pillowcases which I will post back to you.
Stayed 1 night in Apr 2023
Response from Continental motel on May 29, 2023
Thank you for your feedback Isabel

4/10 Poor

Rob

Traveled with partner
Disliked: Property conditions & facilities
Curtains hanging off the rails and stained. No security stays on windows. Jug had mould or similar black stuff in it.
Stayed 2 nights in Mar 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and quite roomy
Stayed 1 night in Mar 2023
Response from Continental motel on May 29, 2023
Thank you David for your feedback :)

10/10 Excellent

Hillary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was clean and tidy and the beds were comfortable
Stayed 1 night in Feb 2023

6/10 Okay

Carol

Liked: Cleanliness, room comfort
Good sized room and bathroom. Towels, bathmat and flannels in bathroom were pretty old and well worn but otherwise a pleasant place to stay with a nice outdoor pool which was great to use after a hot day.
Stayed 1 night in Feb 2023
Response from Mandy on Feb 23, 2023
Thank you very much for your stay, we will listen to your opinions carefully.

4/10 Poor

Simon

Stayed 2 nights in Jan 2023

6/10 Okay

Maria

Traveled with family
Adequate experience overall decor and linen were mismatched and fittings were too

8/10 Good

Jane

Traveled with family
Basic rooms - interior a bit out dated. Stayed in 2 bedroom unit. Was clean. Did not access or use facilities (pool), Met our needs for a one night stay. Reasonable cost.

2/10 Terrible

jakob

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely terrible and not worth the money. Mattress completely done, so soft, my back hurts so much. Not super clean, in the hot tub were stuff swimming around. It was raining like crazy and it was super windy and the windows were closed and we still felt the draft and it was super noisy. Wanted to talk to the staff but they didn’t open the door (front desk door was locked) Via hand sign I was told to drop the key in the drop box. Not worth the money. No elevator, no ice, no comfort, no service. Never again! Not worth the money

8/10 Good

Natalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bon motel

8/10 Good

Sujan

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't come away smalling like chlorine as we have from other places .. service was very kind.

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was short notice and they were very considerate/compassionate to my urgent situation and made my late check in easy. The room was lovely and safe. I would definitely stay here again.
Stayed 1 night in Dec 2022

10/10 Excellent

Hiraani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

6/10 Okay

Kenneth

Traveled with family
Liked: Staff & service
Very clean and tidy
Stayed 2 nights in Oct 2022

6/10 Okay

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

4/10 Poor

Kathryn

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately the room we had was damp and unclean, there was no ventilation in the bathroom and the shower tray filled with water and spilled over onto the floor, which explains the green slime ring, there was black mould growing on the windows and an old piece of biscuit on the floor, my two year old tried to eat. Sorry, it was just very dirty, the room needs a proper deep clean, at $262 a night, I expected more.
Stayed 2 nights in Sep 2022

8/10 Good

Simulata

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenient
Stayed 1 night in Aug 2022

8/10 Good

Laura, Hamilton

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and very accommodating. This was our second stay here and was pleasant. Unfortunately the bed was very uncomfortable 😕, other then that we were happy with our stay.
Stayed 2 nights in Aug 2022