Reception
Check availability

Reviews of Hampton Inn Watertown

2.5 out of 5
Hampton Inn Watertown
155 Commerce Park Dr, Watertown, NY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1003 reviews" "
Rating 8 - Good. 269 out of 1003 reviews" "
Rating 6 - Okay. 68 out of 1003 reviews" "
Rating 4 - Poor. 22 out of 1003 reviews" "
Rating 2 - Terrible. 22 out of 1003 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Renee

Traveled with family and small children
Disliked: Property conditions & facilities
Cleaning could be improved. Don’t like the smell when you come in the main entrance. It smell like something old or not well-ventilated, almost mildew. Pool is not really clean theres like a brownish colour all around the inside or the pool. Mildew up the ceiling where the shower is. I have never been to a motel where you can BARELY take a normal shower. There is NO pressure at all. Takes forever to take a decent shower. Calle the help desk to complain and hime answered there wasn’t much he could do. Almost felt like in the 70’s. Will not return. I will pay the extra dollars and go To A Hilton
Stayed 1 night in May 2024

10/10 Excellent

scott

Stayed 2 nights in May 2024

10/10 Excellent

Ralph Neill

Liked: Amenities
Great
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Andre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, clean and quiet
Stayed 1 night in May 2024

10/10 Excellent

Lady Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so accommodating, the breakfast was fantastic and the pool area was nice.
Stayed 2 nights in May 2024

8/10 Good

Kate

Traveled with family
Liked: Staff & service
Our room was great. Beds were comfortable. Spacious room. Bathroom was spacious, but the tub needs a huge overhaul. The knobs are falling off and some unclean areas. We wore our pool shoes in! Breakfast was great.
Stayed 1 night in May 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an enjoyable stay until we were locked out of our room. The staff was as accommodating as possible under the circumstances.
Stayed 2 nights in Apr 2024

8/10 Good

Wendy

Stayed 3 nights in Apr 2024

10/10 Excellent

Tony

Stayed 3 nights in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

William Barry, Lyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean facilities, excellent breakfast included. What’s not to like?
Stayed 1 night in Apr 2024

10/10 Excellent

Joanne

Traveled with family and small children, Traveled with family
Liked: Cleanliness
It felt like a high end hotel It was beautiful clean the staff was very friendly The breakfast was awesome lots of choice Will definitely be going back
Stayed 1 night in Apr 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Natalie, Ankeny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff was fantastic. Rooms were quiet and breakfast in the morning had good selection.
Stayed 2 nights in Apr 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

jemie eve

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good
Stayed 1 night in Mar 2024

10/10 Excellent

Tammie, Dalmatia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, comfortable bed, lots of variety for breakfast
Stayed 1 night in Mar 2024

6/10 Okay

Adam

Traveled with family
Liked: Staff & service
Our room needed a bit or repair/maintenance. Also, HVAC was dirty and very dusty. Lastly, there was no more conditionner when we checked in.
Stayed 1 night in Mar 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quit, clean and very friendly
Stayed 2 nights in Mar 2024

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was well stocked. Quiet. Comfortable bed. Good for a quick stop over :)
Stayed 1 night in Mar 2024

8/10 Good

Cara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. Room was very nice, clean and beds were comfortable. Price was excellent. We paid 154 in Canadian funds. Pool was nice and warm. Breakfast was good with lots of options to choose from. Staff were friendly we will definitely stay again.
Stayed 1 night in Mar 2024

4/10 Poor

Kelsie

Traveled with family
Disliked: Staff & service, property conditions & facilities
Paid $360 for 2 nights , very disappointed as I had stayed there a few times before sure has changed ,only have room service every 2nd day now so make your own bed ,clean your room yourself and garbage if you had take out garbage it remains in the suite ,we had difficulty with water in shower, no shampoo/conditioner or body wash as bottles were empty so we wet bought our own , towels changed every 2nd day I guess too but for what you pay ,breakfast was standard no issue place is under renovations not sure if I will return
Stayed 2 nights in Mar 2024

10/10 Excellent

Melanie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, and clean hotel. Would come back and recommend to others.
Stayed 1 night in Mar 2024

8/10 Good

Talia

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
I enjoyed my stay except for the shower not draining properly and the bathroom wasn’t the cleanest . The beds were not the best comfort . I really enjoyed the continental breakfast nice selection and delicious . The staff was super friendly and helpful .the pool was amazing just wish it was monitored more couldn’t enjoy until later hrs when kid free . Overall I would say it’s a great hotel to stay at .
Stayed 1 night in Mar 2024

10/10 Excellent

Lauralee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Amenities
Our stay was very nice and comfortable. Great breakfast, coffee all day is a plus. Front desk did a great job good service.
Stayed 1 night in Feb 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Corey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice.
Very nice. Very clean and comfortable. Breakfast is great.
Stayed 2 nights in Feb 2024

10/10 Excellent

Calyie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Good atmosphere. The breakfast was plentiful and well made.
Stayed 2 nights in Feb 2024

10/10 Excellent

Thomas

Stayed 2 nights in Feb 2024

10/10 Excellent

Caillie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was simple, staff were amazing, pool was a wonderful bonus for the little ones.
Stayed 1 night in Feb 2024

10/10 Excellent

Heather

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Feb 2024

8/10 Good

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I stayed here a couple of weeks ago; it was a lovely stay and the room was fairly clean. The staff were absolutely amazing and very kind too. Definitely would stay again.
Stayed 1 night in Feb 2024

8/10 Good

Tanya, Gloucester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for an overnight trip (US Shopping) with the family. The hotel, room, pool were great. The breakfast buffet was OK . I would stay there again!
Stayed 1 night in Jan 2024

10/10 Excellent

wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way, just wish we could have made our room a bit cooler for sleeping.
Stayed 1 night in Jan 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 2 nights in Jan 2024

10/10 Excellent

bill

Stayed 1 night in Jan 2024

6/10 Okay

Roger

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The breakfast was terrible
Stayed 1 night in Dec 2023

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the room. The reception staff were very helpful. Unfortunately i found two cigarette butts near or under the phone. Staff came to clean it up but it was very disappointing.
Stayed 1 night in Jan 2024

6/10 Okay

Nestor

Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean with excellent service.
Stayed 1 night in Jan 2024

8/10 Good

ferid

Liked: Amenities
Every thing was fine
Stayed 1 night in Jan 2024

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stsy
Jim and his colleagues were very welcoming friendly and helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Julie

Traveled with family
Stayed 1 night in Dec 2023

10/10 Excellent

christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and reliable service
Stayed 1 night in Dec 2023