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Reviews of Hilton Vacation Club Oceanaire Virginia Beach

3.5 out of 5
Hilton Vacation Club Oceanaire Virginia Beach
3421 Atlantic Ave, Virginia Beach, VA

Reviews

8.0

Very Good

Rating 10 - Excellent. 461 out of 1010 reviews" "
Rating 8 - Good. 262 out of 1010 reviews" "
Rating 6 - Okay. 130 out of 1010 reviews" "
Rating 4 - Poor. 63 out of 1010 reviews" "
Rating 2 - Terrible. 94 out of 1010 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Monica, Trotwood

Traveled with family
Liked: Cleanliness
Disliked: Amenities
This property is not worth the price rhey charge all the amenities they offer are next door at their sister property. Thwy charge resoet fees and dont even offer housekeeping durung your stay uts a do it yourself. The ocean half view usnt worth it because you might be stairing at a loud air conditioner all night.
Stayed 2 nights in May 2024

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities
We loved our stay. The over all feel of the hotel is very cozy, warm and inviting. The amenities are over the top and the location is absolutely perfect because of the proximity to amazing restaurants. The only real drawbacks are thin walls (noise carries!) and certain repairs/upkeep that was obviously not being done. The door to our room didnt close properly without forcing it and the trashcans in the hallways were chipped and overflowing at times.
Stayed 2 nights in May 2024

10/10 Excellent

CHRISTOPHER, Saint Clairsville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel area was very clean. Staff would stop to pick up random stuff off the floor. That never happens. Staff were all friendly. Our suite was amazing and clean- no random sand anywhere -and we didn't hear anything from adjoining rooms. We love the pizza shop across the street so food wasn't an issue unless you're a big breakfast eater. The sidewalk right outside the hotel is a little uneven but that's a city issue
Stayed 7 nights in May 2024

10/10 Excellent

Giselle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are four pools in total and staff was really helpful. They were kind and accommodated for my unexpected extended stay.
Stayed 2 nights in May 2024

10/10 Excellent

Ben

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views!!! Staff went above and beyond to help me get situated a bit earlier than check-in.
Stayed 1 night in May 2024

10/10 Excellent

Anna

Really beautiful beach view!!
Stayed 1 night in May 2024

10/10 Excellent

Mary Anne, Nashville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hot tub area was amazing!
Stayed 4 nights in May 2024

8/10 Good

Harold

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice … a little pricey though
Stayed 2 nights in May 2024

10/10 Excellent

Franchesca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time with my wife. Although it was raining we were able to find an aquarium nearby to spend our time. We loved that there were restaurants in walking distance and the view was beautiful
Stayed 2 nights in May 2024

10/10 Excellent

Maggie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my Stayed, Room was very spacious, it was cleaned, as a mother mother of 2 kids having a laundry is a huge plus and this hotel doesn't only have one laundry, it had several guests laundry Rooms, there's nothing to complaint about this place highly recommend ir
Stayed 2 nights in May 2024

10/10 Excellent

Sanjana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Clean and friendly staff. We had a lot of fun. The only downside was the weather.
Stayed 3 nights in May 2024

8/10 Good

Ashley

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Inconvenient parking and the rooms were a little dirtier.
Stayed 1 night in May 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Jenneal

Traveled with family
Liked: Amenities, property conditions & facilities
I like the rooms they we’re clean however the beds could have been a little softer and the flies surrounding the big mirror at the elevator and inside the elevator I didn’t like that because there were a few flies that entered my room
Stayed 4 nights in May 2024
Response from Steve on May 15, 2024
Thanks for the post Jenneal. I want to apologized for the issue that you had with the flies. There tends to be a short period each spring that the files get heavy. The period is short-lived but it can be annoying. Thanks for your understanding.

10/10 Excellent

Latanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Eboni

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lady at the front desk was very polite and the hotel room was very clean but there was a issue with our shower. The piece around the shower handle was off when we came into the room. We called about it and the lady at the front desk said she would send an engineer to look at it. No one ever came.
Stayed 1 night in May 2024

2/10 Terrible

REGINALD

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

James

Liked: Staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 3 nights in Mar 2024

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, spacious, peaceful
Stayed 3 nights in May 2024

8/10 Good

Lauren

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great 5 night stay at the Hilton Oceanaire In Virginia Beach. The amenities were shared with a hotel property next door but I didn’t have an issue with that at all. The outdoor pools were clean and had a lot of seating, the indoor pool for the kids was a nice addition on the chilly days we had. I liked that we were just a few blocks away from many stores, restaurants, etc. everything in asking distance. Loved the boardwalk, and steps away from the beach! There was a kids playground right in front of the hotel on the beach as well. The only reason I gave a 4/5 stars is beach the 4th floor had a funky smell in the hallway- giving us an unclean vibe. Our hotel room was clean and smelled fine. You do have to request room cleaning, they don’t just offer it daily. But you can text the front desk and request whatever is needed which was a nice amenity. We liked going to Tortugas which was attached to the next door hotel, but it wasn’t open everyday- I’m guessing because of the weather- but that was a bit unpredictable because of outdoor seating only. But it was nice to have a drink next to the pool!
Stayed 5 nights in May 2024

10/10 Excellent

Renee

Liked: Staff & service, amenities, property conditions & facilities
Everything was Wonderful 😊
Stayed 2 nights in May 2024

8/10 Good

Erica

Stayed 1 night in May 2024

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty property, I liked the indoor pools and the way the hotel is designed very nice and pleasing rooms.
Stayed 2 nights in May 2024

10/10 Excellent

Vernon

Traveled with partner
Stayed 2 nights in May 2024

10/10 Excellent

Donna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is wonderful.
Stayed 2 nights in Mar 2024

8/10 Good

Seyed Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
The chairs and pool towels were not very clean
Stayed 1 night in Apr 2024

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kathern, Suffolk

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Every staff member was amazing! Love being right on the oceanfront.
Stayed 2 nights in Apr 2024

10/10 Excellent

Antonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Paula

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The double room was more than we expected! Perfect for 2 ladies who were traveling together but were also vacationing for some time alone!
Stayed 2 nights in Apr 2024

10/10 Excellent

Danielle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and my children loved the pools
Stayed 3 nights in Apr 2024

8/10 Good

Josh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For what we paid, the bed was terrible quality. Every time I moved it sounded like an elephant was on the bed. Also, it felt like a metal bar was going across my bed right where my hips were. I was disappointed.
Stayed 3 nights in Apr 2024

10/10 Excellent

Keiona

Traveled with family
Liked: Amenities, property conditions & facilities
Loved it
Stayed 2 nights in Apr 2024

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 1 night in Apr 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Marquia

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Floor extremely dirty not mopped, put towels outside door and stayed in hallway my whole stay, staff not friendly
Stayed 3 nights in Apr 2024
Response from Steve on Apr 8, 2024
Thanks for posting Marquita. We get several positive comments about the team. I want to apologize that you did not have the same experience. I hope you give us another chance the next time you are in Virginia Beach.

10/10 Excellent

Chantz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury vibes! Spent my birthday here and it was everything and more!
Stayed 1 night in Jan 2024

10/10 Excellent

Marquia

Stayed 2 nights in Mar 2024

6/10 Okay

Phillip

Traveled with partner
The bed in the bedroom was practically on the floor, the mattress was cheep
Stayed 3 nights in Mar 2024
Response from Steve on Mar 26, 2024
Thanks for posting Phillip. The property uses Serta Perfect Sleepers. I can understand that the desired firmness of a mattress is a little different for everyone. The room you had was an ADA unit so the bed did sit lower.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Shawndra

Traveled with family
Liked: Cleanliness
When we arrived, it wasn't made clear that there were not amenities on the property. It wasn't until the 2nd day that someone bothered to tell us there was no coffee or restaurant available and it wasn't clear per the advertising. Additionally, there were adjacent rooms that were extremely noisy and when we brought this to the staff attention, they dismissed it saying it wasn't quiet hours. Lastly, our water never got hot in the room and not one person every came to clean. When this was brought the the attention of the staff, no one ever came and checked on the water temperature. We will not be returning here.
Stayed 3 nights in Mar 2024
Response from Steve on Mar 20, 2024
Shawanda, I want to apologize that you did not have the best stay experience with us. The restaurant is on the Ocean Beach Club side of the resort. We don't clean rooms daily (unless requested). This information is on the welcome letter but we should have told you this when you were checking in. It sounds like we may have missed that. We do hope that you will stay again.

10/10 Excellent

Zach

Stayed 3 nights in Mar 2024

10/10 Excellent

Chris

Stayed 2 nights in Mar 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice on 10th floor had pieces of mold flakes in it
Stayed 1 night in Mar 2024

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Cynammon, Waldorf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and clean hotel
Stayed 2 nights in Mar 2024

8/10 Good

Towanda, Courtland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Roselie

Stayed 1 night in Mar 2024

10/10 Excellent

Danny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful property. Everything is fantastic. Great location with so many options. Great ocean views. I will go there again.
Stayed 3 nights in Feb 2024