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Reviews of DoubleTree by Hilton Virginia Beach Oceanfront South

4 out of 5
DoubleTree by Hilton Virginia Beach Oceanfront South
615 Atlantic Avenue, Virginia Beach, VA

Reviews

8.2

Very Good

Rating 10 - Excellent. 521 out of 985 reviews" "
Rating 8 - Good. 223 out of 985 reviews" "
Rating 6 - Okay. 105 out of 985 reviews" "
Rating 4 - Poor. 61 out of 985 reviews" "
Rating 2 - Terrible. 75 out of 985 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Carolyn

Traveled with family
I had a double bed and a stain was on one of the sheets. The other bed the sheets felt like they had been washed for awhile, felt like leant balls was on them. Room is tight but that’s my negative review. The property was clean and the food was ok.
Stayed 2 nights in May 2024

4/10 Poor

Irina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff is super rude! The two ladies working reception has zero hospitality training. They were both rolling their eyes when I asked if my honor status could be marked. I asked if I can have a digital key. She said after she checks me in, I will be able to get one. That did not happen. Why do you think people get gold status so that staff can mock them at check in. Please train your staff better especially the ones working check in on Friday night. Also the parking garage stinker like pee all over. When you charge $20 for selg parking, the garage should not be covered with the torn garbage bags.
Stayed 1 night in May 2024

10/10 Excellent

Kenneth

Business traveler
Wonderful all the way around
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Kristi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, friendly staff, room was clean. Rooms were a bit small, but offered everything we needed for a short stay. The only complaint I have is the walls are NOT in anyway, sound proof. The noise from the hallways, boardwalk and neighboring rooms could be heard at all hours.
Stayed 2 nights in May 2024

6/10 Okay

Shawna

Business traveler, Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
The room smelled terribly of dirty feet and was real tiny. No ventilations. The staff were not engaging.
Stayed 1 night in May 2024

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very clean and just very nice overall
Stayed 1 night in May 2024

8/10 Good

Ennis

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Would’ve rated 5* but staff billed my credit card three deposits and charged me twice for my room, took a week before it was all straightened out.
Stayed 2 nights in Mar 2024

8/10 Good

Jasmine

Liked: Cleanliness
Stayed 1 night in May 2024

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice beds. Try to get above second floor ocean front. Indian girl at front desk you can’t understand at ALL. My card didn’t work. Another guy came over and said run it a different way and it still was NOT DECLINED as she kept saying but card error as the other guy kept saying. Stupid woman. Would I come on vacation with no $. They did NOTHING to resolve it! So I had to use a credit card I didn’t want to use. Terrible customer service. Parking garage is way across the street for guests. Not staying again.
Stayed 1 night in May 2024

10/10 Excellent

Christina

Traveled with family
Liked: Amenities
Beautiful hotel, perfect location and friendly staff. Would definitely stay again!
Stayed 2 nights in May 2024

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2024

8/10 Good

Mikaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Brannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Chris

Stayed 1 night in May 2024

10/10 Excellent

DANIEL

Stayed 1 night in Apr 2024

10/10 Excellent

Corey

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Apr 2024

10/10 Excellent

Eschelle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was nice
Stayed 2 nights in Apr 2024

6/10 Okay

Allison

Stayed 1 night in Apr 2024

8/10 Good

Richard

Traveled with partner
Stayed 1 night in Apr 2024

10/10 Excellent

Zhane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Edmond, Glen Burnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and upscale
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Ashlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Jewel

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Andrea

Very nice place to stay!
Stayed 3 nights in Apr 2024

10/10 Excellent

Danii

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Apr 2024

6/10 Okay

Lyna, Henrico

Stayed 1 night in Mar 2024

10/10 Excellent

Kruskadia

Liked: Cleanliness, staff & service, property conditions & facilities
It was wonderful
Stayed 1 night in Mar 2024

8/10 Good

Kristen

Traveled with family
Liked: Staff & service
I stayed for 2 nights and found the hotel decent. The only cons were the indoor pool had ants where the table was located and the rooms hd some suspicious stains on the rug near the bed and on the ceiling ( it looked like BBQ sauce on the wood panels). The staff was nice and helpful with any questions I had. The parking deck was across the street and I felt safe walking and parking.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ebony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was excellent. I will definitely be staying again. Do not expect a continental breakfast. Other than that, I loved the stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Florence

Stayed 1 night in Mar 2024

4/10 Poor

Morgan

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have always enjoyed this hotel from the time it was a Ramada Inn!
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberlee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was in a garage across the street but the $5/day that covers you in and out was convenient. Very clean and we enjoyed the pool. It would have been even better if the pool was a little warmer while it’s still 55 degrees out.
Stayed 1 night in Mar 2024

8/10 Good

Candace

Traveled with family
Liked: Cleanliness, staff & service, amenities
Wonderful view of the ocean. Room was clean and decorated nicely.
Stayed 2 nights in Mar 2024

10/10 Excellent

Dustin

Stayed 1 night in Mar 2024

10/10 Excellent

Walter, Largo

Stayed 4 nights in Feb 2024

2/10 Terrible

Elonda

Disliked: Staff & service, property conditions & facilities

4/10 Poor

Herm

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was great… check-in was mid.
Stayed 1 night in Mar 2024

10/10 Excellent

Maryiah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Didn’t have hot water my first night
Stayed 2 nights in Mar 2024

10/10 Excellent

Keiasha

Stayed 1 night in Mar 2024

10/10 Excellent

carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great beach views
Stayed 2 nights in Feb 2024

8/10 Good

Shelece

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room, beautiful view. DoubleTree is my go-to hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kimberley

Traveled with group
Liked: Property conditions & facilities
Setting, customer service and location
Stayed 1 night in Feb 2024

10/10 Excellent

Young-Mi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location - all rooms seem to have a balcony and ocean view. Comfy beds and bedding, quiet (visited in Feb). I would definitely come back
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valentines Day Getaway
My wife and I stayed 2 nights and starting with Valentines day and enjoyed our stay even though the temps where to low to take advantage of the beach. The proximity to good restuarants is excellent. The hotel restaurant, Maui's is very good and recommended. We spent the afternoon at the VA Aquarium and Marine Science Center which is worth the time!
Stayed 2 nights in Feb 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel and friendly staff.
Other than not having hot water for 24 hours, it was a good stay. Clean hotel & friendly staff.
Stayed 2 nights in Feb 2024

8/10 Good

Philip

Traveled with group
The team was very friendly and made you feel very welcome. Only one slight issue was on the first morning we had cold water in our shower. Mentioned it to the front desk and he explained the situation and it was fine the rest of the mornings. The heating controls could be programmed better for a guest to work. Room got to hot when turning temperature back. One room had TV issue of picture going on and off. It happened on different channels. Otherwise, good place to stay! Breakfast was filling, bar was good (a little pricey on some drinks), cookies were a welcome treat on the way in!!!
Stayed 3 nights in Feb 2024