6/10 Okay
Nicole
Jun 8, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very beautiful property in a remote part of Connecticut. For that reason, it is especially important that the food be excellent and varied but it is not. The coffee is sometimes mediocre but often has a charred flavor. Room service is frequently served lukewarm to cold. When you are in the middle of nowhere with the nearest coffee shop 10 minutes away the coffee should be excellent. Breakfast should be wonderful and sadly the options are extremely limited and not broadly appealing.
The setting and the landscaping are beautiful and it is ideal for a peaceful weekend although often there are events downstairs and if you are in a room in the Main Inn you are up until that event is over and cleaned up around midnight. Some rooms more so than others but requests are not guaranteed despite being told otherwise.
The spa is incredible, beautiful and the providers are some of the best in the spa industry. It is difficult to get appointments on the weekends though.
If the menus could be revamped and noise issues addressed I’d add 2 stars back.
Nicole
Stayed 3 nights in May 2024