Entrada de la propiedad

Opiniones de Villa Nova

3 out of 5
Villa Nova
736 Ruthven Street, South Toowoomba, QLD

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 177 de 340 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 113 de 340 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 36 de 340 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 8 de 340 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 340 opiniones" "

8.8/10

Limpieza

9.4/10

Servicio y personal

8.4/10

Servicios

8.4/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There for a golf weekend, perfect position
Se hospedó 1 noche en febrero de 2024
Respuesta de Glenn - Motel Manager, el 21 feb. 2024
Hi David, thanks for the review and glad you had an enjoyable time. Here's to an improving handicap!

6/10 Aceptable

Grant

Le gustó: Limpieza y servicio y personal
We felt it was okay if only staying for a couple of nights as we did. There were no coat hangers in the wardrobes if you are looking for an extended stay. I also so suggest you bring your own toilet paper as what is supplied was very cheap.
Se hospedó 2 noches en febrero de 2024
Respuesta de Glenn - Motel Manager, el 21 feb. 2024
Hi Grant, we apologise for the coathanger oversight as we have ample spare. It shpould have been picked up. As for the toilet paper it is a 2 ply and anything of increased quality goes walking since Covid, but we'll take it on board. Thanks

8/10 Bueno

Gregory

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient to south side of town and CBD. Walkable to CBD Room was clean comfortable and well equipped
Se hospedó 1 noche en enero de 2024
Respuesta de Glenn - Motel Manager, el 16 ene. 2024
Hi Gregory, Thank you for the review. We do appreciate the feedback and are always looking at ways to improve our facilities for our guests. We look forward to seeing you back here again.

2/10 Terrible

Rachel

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nothing, horrible. Don't recommend.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Team Villa Nova Motel, el 27 dic. 2023
Good Afternoon RachelWe are sorry that you found our motel not to your liking. As a small operation, conveniently located to most facilities our price is in the modest range as motel accommodation goes in Toowoomba. Perhaps you needs would be better met at a 4+ star motel in the Toowoomba area.Warm regards

8/10 Bueno

Ibraheem

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good place
Se hospedó 1 noche en diciembre de 2023
Respuesta de Glenn - Motel Manager, el 16 ene. 2024
Hi Ibraheem, thanks for the review and we are glad you have a good stay. We are always looking at ways to improve our facilities for your comfort. We look forward to seeing you back here again soon.

10/10 Excelente

Todd

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de Team Villa Nova, el 20 dic. 2023
Hi Todd, thanks for the review. We really do appreciate the feedback. We hope to see you back here again soon.

10/10 Excelente

Acacia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Accomodation here is very affordable, the rooms are lovely and very spacious. Always enjoy my stay here!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Team Villa Nova , el 20 dic. 2023
Hi Acacia, thanks for the review. We really do appreciate the feedback and glad you enjoy staying with us!!

10/10 Excelente

Tony

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was safe very quiet, close to everything, very clean and tidy
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Thiep

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location and very clean place
Se hospedó 2 noches en septiembre de 2023
Respuesta de Glenn - Motel Manager, el 11 sept. 2023
Hi Thiep, thanks for the review and we are happy that you enjoyed your stay with us. We are constantly looking to improve our facilities and hope to see you back here soon.

6/10 Aceptable

Samantha

Le gustó: Servicio y personal
Se hospedó 2 noches en septiembre de 2023
Respuesta de Glenn - Motel Manager, el 11 sept. 2023
Hi Samantha, thanks for the review we do appreciate it. We are always looking at ways to improve our facilities here and hope to see you back soon. Thanks

8/10 Bueno

Brad St

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de The Villa Nova Team , el 7 ago. 2023
Hi Brad thanks for leaving us a review. We appreciate the feedback. We look forward to seeing you back at the Villa Nova soon.

10/10 Excelente

Katie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Glenn - Motel Manager, el 9 ago. 2023
Hi Katie, thanks for the positive review! We are always looking at ways to improve our guest's experience. We hope to see you back here soon at the Villa Nova. Thanks

6/10 Aceptable

Greg

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Bathroom in desperate need of a makeover. A huge spa bath which would have used huge amounts of water, then more to clean it! The shower was inside this, so difficult to negotiate. It had a water saving head - ironic!
Se hospedó 1 noche en mayo de 2023
Respuesta de Team Villa Nova , el 18 may. 2023
Hello GregMany thanks for your feedback. We are new managers as of March and we totally agree with your comments on the Spa baths, a bit 70s perhaps!. Also agree with the reno comment on the bathrooms and they are definitely on our future plans. All the bestJuanita

10/10 Excelente

Wendy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had a great stay at Villa Nova. The room was really clean, and very comfortable. We were able to walk through the access path to the Restaurant next door for town, which was really great when we had been driving all day. The staff were really professional and friendly. We will definitely stay here again.
Se hospedó 1 noche en mayo de 2023
Respuesta de Team Villa Nova , el 12 may. 2023
Hello WendyMany thanks for your review, we are so glad you enjoyed your stay with us and we will look forward to you visiting with us again. kindest regardsJuanitaTeam Villa Nova

2/10 Terrible

Andrew

Viaje familiar
No le gustó: Servicio y personal
They charged my card after I had already pre paid via wotif. Be very wary of this place
Se hospedó 1 noche en mayo de 2023
Respuesta de Team Villa Nova , el 11 may. 2023
Hi Andrew, As I explained it was my error and after I apologized for my mistake, it was immediately rectified. All the bestJuanita

10/10 Excelente

Peter

Se hospedó 1 noche en abril de 2023
Respuesta de Team Villa Nova , el 27 abr. 2023
Many thanks for taking the time to review your stay. We appreciate it.

10/10 Excelente

Diane

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice! Clean and fresh!
Se hospedó 1 noche en abril de 2023
Respuesta de Team Villa Nova , el 27 abr. 2023
Many thanks for taking the time to review your stay with us.

10/10 Excelente

Adele

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy to access had good facilities to cook with and comfortable beds.
Se hospedó 2 noches en abril de 2023
Respuesta de Team Villa Nova , el 19 abr. 2023
Many thanks for your kind words, Adele. kindest regardsJuanita @ Villa Nova Motel

10/10 Excelente

gareth

Le gustó: Limpieza y servicio y personal
Great value, handy location, lovely staff. Clean and safe, plenty of space.
Se hospedó 2 noches en abril de 2023
Respuesta de Team Villa Nova, el 19 abr. 2023
Many thanks for your kind feedback, Gareth. We hope to see you back here soon. Juanita @ Villa Nova Motel

8/10 Bueno

Trevor

Se hospedó 2 noches en abril de 2023
Respuesta de Team Villa Nova , el 27 abr. 2023
Many thanks for taking the time to review your stay with us.

10/10 Excelente

Linda

Le gustó: Limpieza, servicios, condiciones de la propiedad
Every thing
Se hospedó 1 noche en abril de 2023
Respuesta de Team Villa Nova, el 19 abr. 2023
Many thanks for your rating, Linda. I'm pleased you enjoyed your stay with us. kindest regardsJuanita @ Villa Nova Motel

10/10 Excelente

Kellie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en marzo de 2023
Respuesta de Maxine - Managing Partner, el 3 may. 2024
Thanks Kellie. We are glad you found everything as it should be when you stayed with us.Team Villa Nova

8/10 Bueno

DIANNE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable place to stay
Good clean accommodation and it was very quiet. Convenient Chinese restaurant next door. The only thing that was a problem was that there was nowhere to hang wet towels as towel rack was obviously broken and had not been repaired. Also the advertised check-in times were not correct. Found the front door locked at 2.50pm on a Sunday, and was informed by staff who was still in the office, that close time was 3pm.
Se hospedó 1 noche en febrero de 2023
Respuesta de Team Villa Nova, el 19 abr. 2023
Hello DianneMany thanks for your feedback. We have recently taken over Villa Nova Motel and are making our way through the amendments required on all websites and the repairs and replacements needed in the rooms. We hope next time you stay with us, all will be as you require. Kindest regardsJuanita @ Villa Nova Motel

8/10 Bueno

Stephanie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a lovely big room. Very clean. Comfortable beds.
Se hospedó 2 noches en febrero de 2023
Respuesta de Team Villa Nova , el 21 feb. 2023
Many thanks for taking the time to give your feedback on our Motel. Kind regardsTeam Villa Nova

10/10 Excelente

richard

Se hospedó 1 noche en febrero de 2023

10/10 Excelente

marko

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2023

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
What a great place. Great two bedroom family apartment. Great value for money. Will be back!
Se hospedó 1 noche en febrero de 2023
Respuesta de Team Villa Nova , el 9 feb. 2023
Many thanks for your reviewTeam Villa Nova

10/10 Excelente

Sandra

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Older place but very clean. My room was very large and great value. Would stay again
Se hospedó 1 noche en febrero de 2023
Respuesta de Team Villa Nova , el 9 feb. 2023
Many thanks for your reviewTeam Villa Nova

10/10 Excelente

Nicole

Se hospedó 1 noche en enero de 2023
Respuesta de Team Villa Nova , el 9 feb. 2023
Many thanks for your reviewTeam Villa Nova

10/10 Excelente

Sarah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place to stay!
Se hospedó 1 noche en enero de 2023
Respuesta de The Villa Nova Team , el 9 ene. 2023
Hi Sarah, Thank you so much for taking the time to write a review following your recent stay with us at the Villa Nova Motel. We look forward to welcoming you again when next visiting our beautiful Toowoomba. Thank you The Villa Nova Team

10/10 Excelente

Bandid

Se hospedó 1 noche en diciembre de 2022

2/10 Terrible

Tanya

Se hospedó 2 noches en diciembre de 2022

10/10 Excelente

Julie

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Easy to get to. Dining options with in walking distance. Love the seperate bedroom and lounge/kitchen area.
Se hospedó 1 noche en noviembre de 2022
Respuesta de The Villa Nova Team , el 1 dic. 2022
Hi Julie, Thank you so much for taking the time to write a review following your recent stay with us at the Villa Nova Motel. We look forward to welcoming you again when next visiting our beautiful Toowoomba. Thank you The Villa Nova Team

6/10 Aceptable

Edward

Viaje familiar
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Onsite and undercover parking was excellent, there is no additional charge. Beds were comfortable and lien excellent, overall good size 2 x bedroom apartment. Each bed requires either a small bedroom air-con or a ceiling fan, heavier doors to make the rooms more some proof. Different blinds need to be fitted in the apartment windows as the main window looks out to the carport so no privacy during daylight hours.
Se hospedó 1 noche en noviembre de 2022
Respuesta de The Villa Nova Team , el 13 nov. 2022
Hi Edward, Thank you so much for taking the time to write a review following your recent stay with us at the Villa Nova Motel. We are greatly appreciative of your feedback, these issues have been raised with Hotel Management to help us create a better experience for our guests in the future. We look forward to welcoming you again when next visiting our beautiful Toowoomba. Thank you The Villa Nova Team

10/10 Excelente

Elizabeth

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very helpful staff
Se hospedó 1 noche en noviembre de 2022
Respuesta de The Villa Nova Team , el 13 nov. 2022
Hi Elizabeth, Thank you so much for taking the time to write a review following your recent stay with us at the Villa Nova Motel. We look forward to welcoming you again when next visiting our beautiful Toowoomba. Thank you The Villa Nova Team

8/10 Bueno

Erin

Viaje familiar
Le gustó: Limpieza y servicio y personal
A little run down, and small beds but overall a good place to stay
Se hospedó 1 noche en octubre de 2022
Respuesta de The Villa Nova Team , el 9 oct. 2022
Hi Erin, Thank you so much for taking the time to write a review following your recent stay with us at the Villa Nova Motel. We look forward to welcoming you again when next visiting our beautiful Toowoomba. Thank you The Villa Nova Team

8/10 Bueno

Shane

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Villa Nova was very clean and close to the CBD. The staff were very helpful. It is close to restaurants and cafes. I would recommend this motel to anyone.
Se hospedó 2 noches en septiembre de 2022
Respuesta de The Villa Nova Team , el 6 oct. 2022
Hi Shane, Thank you so much for taking the time to write a review following your recent stay with us at the Villa Nova Motel. We look forward to welcoming you again when next visiting our beautiful Toowoomba. Thank you The Villa Nova Team

8/10 Bueno

Melissa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and well presented property. Staff were lovely.
Se hospedó 2 noches en septiembre de 2022
Respuesta de The Villa Nova Team , el 6 oct. 2022
Hi Melissa, Thank you so much for taking the time to write a review following your recent stay with us at the Villa Nova Motel. We look forward to welcoming you again when next visiting our beautiful Toowoomba. Thank you The Villa Nova Team

8/10 Bueno

Thi Thu Ha

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2022
Respuesta de The Villa Nova Team , el 1 nov. 2022
Thank you for your review

10/10 Excelente

Larissa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely fabulous! Close proximity! Highly recommended!
Se hospedó 2 noches en septiembre de 2022
Respuesta de The Villa Nova Team , el 6 oct. 2022
Hi Larissa, Thank you so much for taking the time to write a review following your recent stay with us at the Villa Nova Motel. We look forward to welcoming you again when next visiting our beautiful Toowoomba. Thank you The Villa Nova Team

10/10 Excelente

Mary-Ellen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great little spot. Handy and comfortable. Shower is a big of a problem and spa bath kinda weird sitting on all the little bumpy jets! Shower spurts everywhere when you turn the tap on - need attention in room 21.
Se hospedó 3 noches en septiembre de 2022
Respuesta de The Villa Nova Team , el 6 oct. 2022
Hi Mary-Ellen, Thank you so much for taking the time to write a review following your recent stay with us at the Villa Nova Motel. Thank you for letting us know about the shower and bath. We look forward to welcoming you again when next visiting our beautiful Toowoomba. Thank you The Villa Nova Team

8/10 Bueno

Linda

Se hospedó 2 noches en agosto de 2022
Respuesta de The Villa Nova Team , el 1 nov. 2022
Thank you for your review

10/10 Excelente

Aaron

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great clean property, huge rooms, comfy bed, onsite parking, walking distance to city golf club and all Toowoomba City shops. Extremely friendly and helpful staff. Great place to stay in Toowoomba
Se hospedó 1 noche en agosto de 2022
Respuesta de Vikki , el 26 ago. 2022
Hi Aaron,It was an absolute pleasure to have you stay with us at the Villa Nova Motel and shall look forward to welcoming you again when next visiting our beautiful Toowoomba region. Kindest regards Vikki

10/10 Excelente

River

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Evelyn

Se hospedó 1 noche en julio de 2022

10/10 Excelente

Serena

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were extremely helpful and even went above and beyond with their assistance when we needed it. Highly recommend this as a place to stay.
Se hospedó 1 noche en julio de 2022
Respuesta de Vikki , el 20 jul. 2022
Hi Serena, Thank you so much for taking the time to write a review following your recent stay. I really appreciate your kind words and would look forward to welcoming you again when next visiting our beautiful Toowoomba region. Kindest regards Vikki

10/10 Excelente

Karlie

Se hospedó 1 noche en julio de 2022

10/10 Excelente

Luke

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely loved our stay - clean, convenient and the most very comfortable! Was lucky enough upon arrival at reception that we were ungraded to a king size room :)
Se hospedó 2 noches en julio de 2022
Respuesta de Vikki , el 15 jul. 2022
Hi Luke, It was such a pleasure to have you stay with us and look forward to when your next travelling through to Toowoomba. Kindest regards Vikki

10/10 Excelente

Dennis

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really enjoyed having a spa and a spacious dining lounge room as well as a large well appointed bedroom. My husband loved having a tv in each room. Will stay again
Se hospedó 1 noche en mayo de 2022
Respuesta de Vikki , el 17 jun. 2022
Thank you so much for taking the time to write a review following your recent stay with us at the Villa Nova Motel. We really appreciate your kind words and thrilled that you enjoyed your stay with us and would look forward to welcoming you again when next visiting our beautiful Toowoomba region. Kind regards Vikki

10/10 Excelente

Dean

Le gustó: Servicio y personal y condiciones de la propiedad
My one bedroom “suite” was massive, needed a little updating but apparently the new management have a soft furniture refurb happening now. Talking of new management, the property is in great hands for sure, was most impressed with the lady in charge, I am sure she will have it back to being “the” place to stay in Toowoomba in no time at all. I would stay again in a heartbeat.
Se hospedó 1 noche en mayo de 2022
Respuesta de Vikki , el 6 may. 2022
HI Dean, You have me blushing with your kind words... Thank you! It would be a pleasure to welcome you again when next visiting the Toowoomba region and I shall be immensely proud to show off our room refurbishments by then. Until then, safe travels! Kindest regards Vikki