Garden view

Reviews of Motel Glenworth Toowoomba

3 out of 5
Motel Glenworth Toowoomba
1 Margaret Street, East Toowoomba, QLD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 178 out of 286 reviews" "
Rating 8 - Good. 91 out of 286 reviews" "
Rating 6 - Okay. 12 out of 286 reviews" "
Rating 4 - Poor. 3 out of 286 reviews" "
Rating 2 - Terrible. 2 out of 286 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Eileen

Liked: Cleanliness, property conditions & facilities
Extremely quiet location and a wonderful place to stay. Staff were amazing, room was amazing.
Stayed 2 nights in May 2024
Response from Natasha on May 14, 2024
Thank you so much Eileen, we're so glad that you enjoyed your stay with us. We hope to see you again soon. Natasha, Tracy and Grant.

10/10 Excellent

Leveimason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The right words to describe this property are serene, cleanliness, freshness, friendliness, beauty and comfort. This was our best stay in Toowoomba ever and we would only choose to do so again at any given time.
Stayed 1 night in Apr 2024
Response from Natasha on Apr 12, 2024
Ohh wow thank you so much. That has honestly made our week! Thank you. We can't wait to have you back and next time be sure to book with us directly and ask for a renovated room which are even more beautiful. We truly hope to see you again soon. Natasha, Tracy and Grant.

10/10 Excellent

Joseph, Ermington

Liked: Cleanliness, staff & service, property conditions & facilities
Tracy and her team are great hosts, Toowoomba’s best
Stayed 2 nights in Mar 2024
Response from Natasha on Mar 22, 2024
Thanks so much Joseph, we appreciate your feedback and we will certainly pass it on. We look forward to seeing you again soon. Natasha, Tracy, Grant and Teddy

10/10 Excellent

Joseph, Ermington

Liked: Cleanliness, staff & service, property conditions & facilities
Toowoomba's Best Value and Comfortable stay why go anywhere else, great family environment Warm & Friendly Thankyou Tracy & Natasha
Stayed 1 night in Mar 2024
Response from Natasha on Mar 16, 2024
Thank you so much Joseph we truly appreciate you and your stay. We hope to see you again soon. Natasha, Tracy and Grant

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the owners to be very approachable, understanding to people’s needs, very friendly.
Stayed 4 nights in Mar 2024
Response from Natasha on Mar 7, 2024
Thank you so much Angela, we love being able to help all of our guests. We hope to see you again soon. Natasha, Tracy and Grant

8/10 Good

jJohn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very Friendly staff.
Stayed 1 night in Feb 2024
Response from Natasha on Feb 18, 2024
Thank you so much for your review we're so glad that you enjoyed your stay with us at Motel Glenworth, we hope to see you again soon. Natasha, Tracy and Grant.

10/10 Excellent

Chun-Pei

Stayed 1 night in Feb 2024
Response from Natasha on Mar 20, 2024
Thank you so much for taking the time to leave a review, we're so glad you enjoyed your stay at Motel Glenworth Toowoomba. We hope to see you again soon Natasha, Tracy, Grant and Teddy.

10/10 Excellent

Chloe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were great, especially the bed. Everything was also clean and tidy.
Stayed 1 night in Feb 2024
Response from Natasha on Feb 18, 2024
Thanks so much Chloe, we're glad that you enjoyed your stay with us at Motel Glenworth. We hope to see you again soon. Natasha, Tracy and Grant.

10/10 Excellent

Scott, Little Mountain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean tidy and well looked after, room was airconditioned and well presented.
Stayed 2 nights in Jan 2024
Response from Natasha on Feb 13, 2024
Thank you so much Scott, we're so glad that you enjoyed your stay with us at Motel Glenworth and we hope to see you again soon. Natasha, Tracy and Grant.

8/10 Good

Samamtha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Natasha on Feb 13, 2024
Thank you so much Samantha, we're so glad that you enjoyed your stay with us at Motel Glenworth and we hope to see you again soon. Natasha, Tracy and Grant.

10/10 Excellent

Waine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 1 night in Jan 2024
Response from Natasha on Feb 13, 2024
Thank you, we're so glad you enjoyed your stay and we hope to see you again soon. Natasha, Tracy and Grant

6/10 Okay

Susan

Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Natasha on Feb 13, 2024
Thanks Susan, we're glad that you enjoyed your stay and we hope that we get to see your beautiful face again soon. Thank you Natasha, Tracy and Grant.

10/10 Excellent

Hayley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how easily accessible and clean the room was. It was also super easy to book and I will definitely be re-booking!
Stayed 1 night in Jan 2024
Response from Natasha on Feb 13, 2024
Aww thanks so much Hayley. We're so glad that the process is simple for you and we cant wait to see you again at Motel Glenworth Toowoomba. Natasha, Tracy and Grant

10/10 Excellent

Candice

Liked: Amenities
It was awesome.
Stayed 1 night in Jan 2024
Response from Natasha on Feb 13, 2024
Aww thanks Candice, we're so glad that you loved your stay with us and we hope to see you and your beautiful face soon. Natasha, Tracy and Grant

10/10 Excellent

Joseph, Ermington

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tracy and her family made the stay really pleasant, would recommend anybody looking for an overall great motel experience in Toowoomba stay at the Glenworth and enjoy Tracy’s hospitality, you will be left with an everlasting excellent experience.
Stayed 2 nights in Jan 2024
Response from Natasha on Feb 13, 2024
Ohh gosh! I won't tell mum what you said, her head will pop! Thanks so much for your super lovely words, I suppose I better tell her but I am sure it will make her day! Thank you for staying with us and we hope to see you again really soon. Natasha, Tracy and Grant

8/10 Good

Robert

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again
Stayed 1 night in Jan 2024
Response from Natasha on Feb 13, 2024
Thank you Robert, we're so glad that you enjoyed your stay with us, we can't wait to see you again. Natasha, Tracy and Grant

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jan 2024
Response from Natasha on Feb 13, 2024
Thank you so much Bernadette, we're so glad that you enjoyed your stay with us at Motel Glenworth and we hope to see you again soon. Natasha, Tracy and Grant.

10/10 Excellent

Michelle

Stayed 1 night in Jan 2024
Response from Natasha on Feb 13, 2024
Thank you Michelle for taking the time to give us 10 out of 10, we're so glad you enjoyed your stay with us at Motel Glenworth Toowoomba. Natasha, Tracy and Grant

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Alround great exprrience.
Stayed 1 night in Dec 2023
Response from Natasha on Feb 13, 2024
So great to hear Aaron, we're glad you enjoyed your stay with us. We hope to see you again soon. Natasha, Tracy and Grant

10/10 Excellent

Bronwyn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were lovely to deal with and nothing was a hassle.
Stayed 2 nights in Dec 2023
Response from Natasha on Feb 13, 2024
So glad to hear you enjoyed your stay. We hope to see you again really soon. Natasha, Tracy and Grant

8/10 Good

Magdalena

Traveled with family
Liked: Cleanliness, staff & service
This property was conveniently located, clean and very friendly staff.
Stayed 1 night in Dec 2023

10/10 Excellent

emma

Liked: Cleanliness, staff & service, property conditions & facilities
friendly owners
Stayed 1 night in Dec 2023

10/10 Excellent

Judie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovley staff. Super clean. Very comfortable beds and pillows.
Stayed 1 night in Nov 2023
Response from Natasha on Dec 6, 2023
Thank you so much Judie, we're so glad that you enjoyed your stay, we hope to see you again soon Natasha, Tracy and Grant

8/10 Good

Maree

Liked: Cleanliness, amenities, property conditions & facilities
The owners we very friendly and helpful and the rooms were clean and tidy. Good price and location. Would recommend
Stayed 1 night in Nov 2023
Response from Natasha on Nov 28, 2023
Thank you so much Maree, we're glad that you enjoyed your stay with us at Motel Glenworth. Tracy and Grant

8/10 Good

Shane

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night and we enjoyed it. Love the room spacious and clean.
Stayed 1 night in Nov 2023
Response from Natasha on Nov 8, 2023
Thank you so much Shane, we're glad you enjoyed your stay and we hope we see you again soon. Natasha, Tracy and Grant.

10/10 Excellent

Clayton

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Natasha on Nov 6, 2023
Thank you Clayton, we're glad you enjoyed your stay. We hope to see you again soon. Natasha, Tracy and Grant.

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glenworth Motel was in an excellent location for us right near the Toowoomba Surgicentre. The owners were friendly and the room was very clean. Shower had great water pressure and the bed was comfortable. Each room has 1/2 undercover parking right at your door. The room had everything needed for a short stay. We would definitely stay here again.
Stayed 1 night in Nov 2023
Response from Natasha on Nov 5, 2023
Thank you for such a lovely review Nicole, we're so glad that you enjoyed your stay and we hope to see you again soon. Natasha, Tracy and Grant.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here multiple times! Although an older property it’s super clean and the staff are always friendly! The area is leafy and green and there is a great place across the road for breakfast!
Stayed 1 night in Oct 2023
Response from Natasha on Nov 1, 2023
Thanks so much Wayne, don't get us started on the leaves lol but we're glad that you love staying with us. Be sure to give us a call when you need to book. See you again soon Natasha, Tracy and Grant

8/10 Good

Kym

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel Glenworth Toowoomba has a very convenient location with several cafes close by and has allocated parking in front of the room, thank goodness! The room was clean and comfortable with air con, an older bathroom, but with a great shower and few extra’s such as plates and cutlery. The staff were helpful and friendly.
Stayed 1 night in Oct 2023
Response from Natasha on Oct 29, 2023
Thanks so much for your lovely review Kym, we're glad you enjoyed your stay with us and we hope to see you again soon Tracy and Grant (owners)

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owners, Tracy and Grant, were the kindest and loveliest people, always trying to make my stay better
Stayed 11 nights in Oct 2023
Response from Natasha on Oct 29, 2023
Thank you so much Delia, we're so glad that we got to know you over the last couple of weeks, we were going to ring you to say goodbye but the number we had was wrong, we would love to stay in touch feel free to private msg us and who knows we may see you in Canada soon ha! Tracy and Grant.

10/10 Excellent

Dallas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little motel to stay at with friendly hosts to welcome you and make your stay enjoyable. Close proximity to hospital.
Stayed 3 nights in Oct 2023
Response from Natasha on Oct 29, 2023
Thanks so much Dallas, we're so glad you enjoyed your stay and we hope to see you again soon. Natasha, Tracy and Grant.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Natasha on Oct 29, 2023
Thank you Russell, we're glad you enjoyed your stay. See you again soon.

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable and there were lots of pillows and cushions. I liked that I could purchase a toothbrush from the office as I unexpectedly found my toothbrush holder empty when I unpacked. We did not like that the coffee was not strong enough. We used all the sachets for two cups of coffee and could hardly taste the coffee. The tea bags provided were excellent quality.
Stayed 1 night in Oct 2023
Response from Natasha on Oct 24, 2023
HI Susan we're so glad you enjoyed your stay with us, glad that everything was too your liking except for the coffee, you must like it strong as thats one of the top coffee companies so next time you're staying with us just let us know and we will put something else in the room for you. We do hope to see you again soon Natasha, Tracy and Grant.

10/10 Excellent

Terence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived after office hours and details were text to me to allow for easy access to our room and departure the next day. Owner was extremely helpful.
Stayed 1 night in Oct 2023
Response from Natasha on Oct 9, 2023
You're so welcome Terence we're glad you loved your stay and we hope to see you again soon.

10/10 Excellent

Judith

Stayed 1 night in Oct 2023
Response from Natasha on Oct 22, 2023
Thank you so much Judith we truly appreciate you taking the time to leave us a review. Thank you we're so glad you enjoyed your stay. Natasha, Tracy and Grant

8/10 Good

Timothy

Traveled with partner
Decent value . Clean unit , friendly staff
Stayed 2 nights in Sep 2023
Response from Natasha on Oct 1, 2023
Thanks so much Tim, we're glad that you enjoyed your stay. We hope to see you again soon. Natasha, Tracy and Grant.

8/10 Good

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Natasha on Oct 27, 2023
thanks so much Stefanie, we're glad you enjoyed your stay. Natasha, Tracy and Grant.

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Sep 2023
Response from Natasha on Sep 21, 2023
Thanks so much Peter, we're glad you enjoyed your staff, we look forward to seeing you again soon. Natasha, Tracy and Grant.

10/10 Excellent

Josef

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay wonderful and helpful owners. Thank you
Stayed 1 night in Sep 2023
Response from Natasha on Sep 17, 2023
Thanks guys, we're glad you enjoyed your stay and your Italian. We hope to see you again soon. Natasha, Tracy and Grant.

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Natasha on Sep 21, 2023
Thanks so much Maxine, we're glad you loved your stay with us. We hope to see you again soon Natasha, Tracy and Grant.

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great managers,very helpful nothings a problem. Spotless room and good location that met our needs
Stayed 1 night in Sep 2023
Response from Natasha on Sep 16, 2023
Thank you so much Maxine we love having you both here, you're always a gem. See you again soon Natasha, Tracy and Grant.

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2023
Response from Natasha on Sep 14, 2023
Hi Maurice thanks so much for taking the time to leave us a review, we're glad that you enjoyed your stay with us. We hope to see you again soon. Natasha, Tracy and Grant.

8/10 Good

PHIL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and tidy , close to most things by car
Stayed 2 nights in Sep 2023
Response from Natasha on Sep 11, 2023
Thank you so much for staying with us at Motel Glenworth, we're glad you loved your stay. We hope to see you again soon Natasha, Tracy and Grant.

10/10 Excellent

Maxine

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Great manager and very clean rooms
Stayed 1 night in Aug 2023
Response from Natasha on Aug 29, 2023
Thank you Maxine, we're glad you love your stay at Motel Glenworth, see you soon. Natasha, Tracy and Grant.

6/10 Okay

aaron

Traveled with partner
Liked: Cleanliness, staff & service
ok
Stayed 1 night in Aug 2023
Response from Natasha on Aug 28, 2023
HI Aaron thanks so much for staying at Motel Glenworth, its a shame you only thought your stay was worth 3 out of 5 as you were put in our brand new rooms that have recently been refurbished with all brand new furniture so its a shame you didn't enjoy your stay. Feel free to reach out to us privately if you would like to let us know how we can improve. Thank you Natasha

10/10 Excellent

George

Stayed 1 night in Aug 2023
Response from Natasha on Aug 28, 2023
Thanks so much for staying with us at Motel Glenworth George, we're super glad you enjoyed your stay. We hope to see you again soon Natasha, Tracy and Grant

10/10 Excellent

Donna

The staff are very friendly and it was lovely an clean
Stayed 1 night in Aug 2023
Response from Natasha on Aug 23, 2023
thank you so much Donna we're so glad you enjoyed your stay and appreciate your feedback. We hope to see you again soon. Natasha, Tracy and Grant.

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very welcome respite from my long journey that day. Staff could not be more helpful. Highly recommend.
Stayed 1 night in Aug 2023
Response from Natasha on Aug 23, 2023
Thank you so much Shayne, we hope to see you again on one of your many travel journeys. Natasha, Tracy and Grant.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Great quick service
Stayed 1 night in Aug 2023
Response from Natasha on Aug 20, 2023
Thank you so much Debbie, we're glad you enjoyed your stay. We hope to see you again soon. Natasha, Tracy and Grant.