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City Express by Marriott Tijuana Otay

3.0 star property

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for City Express by Marriott Tijuana Otay

Lobby lounge
Property amenity
Exterior
Superior Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Free daily continental breakfast
Reviews
7.6

Good

Popular amenities

  • Breakfast included
  • Restaurant
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym
The price is $95
$107 total
includes taxes & fees
Jun 30 - Jul 1

Explore the area

Map
Boulevard Lazaro Cardenas 16002, Tijuana, BC, 22427
  • Popular LocationAutonomous University of Baja California4 min walk
  • Popular LocationAlameda Otay8 min walk
  • Popular LocationU.S. Consulate General Tijuana15 min walk
  • AirportTijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)9 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Good stay
Cynthia
Jun 2, 2024
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Room options

View all photos for Room, 2 Double Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds

10/10 Exceptional

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Free bottled water
Cable channels
  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 Queen Bed

10/10 Exceptional

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Free bottled water
Cable channels
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Free bottled water
Cable channels
  • 226 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Reception
One Tijuana Otay
Breakfast included
Parking included
Free WiFi
Air conditioning
8.2 out of 10, Very Good, (1009)
The price is $98
$119 total
includes taxes & fees
Jun 9 - Jun 10
One Tijuana Otay

About the neighborhood

Tijuana

Located in Tijuana, City Express by Marriott Tijuana Otay is in the entertainment district and near the airport. Alameda Otay and Plaza Península Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rosarito Beach. Looking to enjoy an event or a game while in town? See what's going on at High Performance Center in Tijuana. Spend some time exploring the area's activities, including winery tours.
Visit our Tijuana travel guideOpens in a new window

What's nearby

  • Autonomous University of Baja California - 4 min walk
  • Alameda Otay - 8 min walk
  • High Performance Center in Tijuana - 11 min walk
  • U.S. Consulate General Tijuana - 15 min walk
  • San Ysidro Border Crossing - 9 min drive

Getting around

  • San Ysidro Transit Center Station - 18 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 9 min drive

Restaurants

  • ‪Buffalo Wild Wings - ‬9 min walk
  • ‪Agredanos Burguer - ‬9 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Mr. Pampas Do brasil - ‬6 min walk

About this property

City Express by Marriott Tijuana Otay

Hotel near Autonomous University of Baja California
Located close to Alameda Otay and High Performance Center in Tijuana, City Express by Marriott Tijuana Otay provides free continental breakfast, dry cleaning/laundry services, and car rentals on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
You'll also enjoy perks such as:
  • Free self parking
  • A free area shuttle, an area shuttle, and an elevator
  • Concierge services, newspapers in the lobby, and a 24-hour front desk
Room features
All 120 rooms boast comforts such as air conditioning, as well as perks like free WiFi and free bottled water.
More amenities include:
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Recycling, free infant beds, and daily housekeeping

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Area shuttle
  • Free cruise terminal shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

City Express Tijuana Otay Hotel
City Express Otay Hotel
City Express Otay
City Express Tijuana Otay
City Express by Marriott Tijuana Otay Hotel
City Express by Marriott Tijuana Otay Tijuana
City Express by Marriott Tijuana Otay Hotel Tijuana

Frequently asked questions

Is City Express by Marriott Tijuana Otay pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at City Express by Marriott Tijuana Otay?

As of Jun 5, 2024, prices found for a 1-night stay for 2 adults at City Express by Marriott Tijuana Otay on Jun 30, 2024 start from $94.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at City Express by Marriott Tijuana Otay?

Self parking is free at this property.

What time is check-in at City Express by Marriott Tijuana Otay?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at City Express by Marriott Tijuana Otay?

Check-out is at 1 PM.

Where is City Express by Marriott Tijuana Otay located?

Situated near the airport, this hotel is within a 10-minute walk of Autonomous University of Baja California and Alameda Otay. High Performance Center in Tijuana and Plaza Península Shopping Center are also within 2 mi (3 km).

Reviews

7.6

Good

Rating 10 - Excellent. 425 out of 1019 reviews" "
Rating 8 - Good. 256 out of 1019 reviews" "
Rating 6 - Okay. 130 out of 1019 reviews" "
Rating 4 - Poor. 63 out of 1019 reviews" "
Rating 2 - Terrible. 145 out of 1019 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in May 2024

10/10 Excellent

Evlin

Clean and helpful staff
Stayed 2 nights in May 2024

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in May 2024

10/10 Excellent

LORENZO

Liked: Cleanliness, staff & service, property conditions & facilities
Everything ok
Stayed 1 night in May 2024

10/10 Excellent

Evlin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean and helpful staff
Stayed 1 night in May 2024

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to get tol
Stayed 1 night in May 2024

6/10 Okay

Celeste

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property was clean and quiet. Did not expect the extra charges at arival. The explanatiom by staff was that expedia does not charge the extra person fee, the non optional transportation and breakfast. But mind you i did add all the people that were staying. Booked 2 rooms. I did make it clear that we did not need transportation or breakfast. The breakfast food was terrible.
Stayed 2 nights in May 2024

10/10 Excellent

Bernice

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024

6/10 Okay

Alejandro, Hermiston

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took 5 minutes to check in finally we got our after 5 hours driving we open the door and it was a guy inside fixing something even drink one bottle of water room smells like disposal water and found pieces of the map on the shower and the room whit hair on it next day around 8:00 am a lady wants knock on the door to clean the room when we only stayed one day no sings to hang outside the door letting know not disturb I wouldn’t choose this hotel again I only like the continental breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Marcia Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024

2/10 Terrible

Jaime

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The smell on tge second floor is unbearable 💔 theres a rotten smell 😫 coming from the drain. I can still smell it as I write this review. The staff is friendly, the room is nice but the smell.... OMG
Stayed 1 night in May 2024

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place was clean, unfortunately, house cleaning never cleaned our room the first night. We ran out of toilet paper and only 1 towel was provided.

4/10 Poor

Mayra

Traveled with family and small children
Disliked: Amenities
Booked room at city Express Otay because Expedia property details stated it was family friendly and free cribs were available. Unfortunately, upon a check in when asked for a crib for my 10 month old the front desk attendant stated they don’t manage cribs.
Stayed 1 night in Apr 2024

10/10 Excellent

Angelica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality
Stayed 1 night in Apr 2024

8/10 Good

Monica

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Wrigley

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone and everything
Stayed 1 night in Mar 2024

4/10 Poor

Stephanie

Traveled with family
Disliked: Staff & service
Check in was a pain. No rooms available until close to 3:30pm and then they had one concierge checking in and a line of guests. Did not get to check in until 4:30 pm
Stayed 1 night in Apr 2024

10/10 Excellent

Lidia

Traveled with partner
Liked: Staff & service, property conditions & facilities
Front desk was very kind
Stayed 1 night in Apr 2024

2/10 Terrible

Gustavo

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
very bad service. gave me twice a occupied room. Someone in it
Stayed 1 night in Apr 2024

2/10 Terrible

Virginia, Los Angeles

Stayed 1 night in Apr 2024

6/10 Okay

Sofia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Al llegar al hotel, la recepcionista nos dijo que nuestra habitacion aun no estaba disponible para poder ingresar (eran las 5 de la tarde) que regresaramos mas tarde, le comentamos que deseabamos descansar ya y solo nos dijo que no podia hacer nada solo que esperaramos y regresaramos mas tarde, pero si llegabamos mas tarde de las 9 no nos garantizaba tener habitacion disponible.
Stayed 1 night in Mar 2024

4/10 Poor

veronica

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room smelled like drainage. Blinds and walls dirty. Beds were not comfy
Stayed 1 night in Apr 2024

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, are very friendly
Stayed 1 night in Mar 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
1:00 PM
Star Rating
3.0