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Reviews of Royal Plaza Hotel

Royal Plaza Hotel
Menorah Gardens Blvd, Tiberias

Reviews

5.8
Rating 10 - Excellent. 5 out of 52 reviews" "
Rating 8 - Good. 13 out of 52 reviews" "
Rating 6 - Okay. 14 out of 52 reviews" "
Rating 4 - Poor. 11 out of 52 reviews" "
Rating 2 - Terrible. 9 out of 52 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Igor

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
אין שום אטרקציות חוץ מהבריכה. אין אפילו מוסיקה בבריכה. אין לאן לצאת ליד המלון, אלא עם רכב
Stayed 4 nights in Jul 2023

4/10 Poor

ELI

Disliked: Cleanliness, staff & service
very disappointing
The room as well as the elevators were dirty! A large group of young people from USA arrived to Hotel and there was a lot of noises, screaming, out loud music even late evenings but administration did nothing to calm down. Swimming pool and Gym open only from 10:00 am to 5 pm Breakfast was VERY GOOD!!
Stayed 2 nights in Jul 2022

8/10 Good

Anat

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Ami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

2/10 Terrible

liel

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

6/10 Okay

Helen

Stayed 2 nights in Aug 2021

6/10 Okay

Sarah

Traveled with family
Disliked: Staff & service
Stayed 3 nights in Aug 2021

6/10 Okay

Israel

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2021

4/10 Poor

Suzanna

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
המלון על הפנים חדר מלוכלך מאוד לא נקי ,הבריכה הייתה קטנה מאוד וגם מאוד מלוכלך, אין צוות בידור כלום בקיצור זוועה
Stayed 1 night in Jul 2021

2/10 Terrible

Nissim

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nothing like the pictures that were published. The moment we arrived to the hotel and saw the lobby and rooms we asked to cancel the
Stayed 2 nights in Jul 2021

6/10 Okay

Shimrit

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
מושלם לילדים
שירות מעולה ברכות רחבות. אוכל לא מגוון
Stayed 2 nights in May 2021

8/10 Good

Moti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Reservation Dep. on May 4, 2021
Thank you Hope to see you agian.

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is showing its age. One floor was remodeled. Many to go.
Stayed 2 nights in Aug 2020

6/10 Okay

Kesseler

Traveled with family
The hotel was Ok but the service during check in and in the restaurant was bad - in these CORONA DAYS ! only 2 persons at check in in Thursday for lots of people In the restaurant the service men without the mask on the nose and mouth!
Stayed 2 nights in Aug 2020

6/10 Okay

Maayan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

4/10 Poor

ARIELLA

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very bad, dirty and the room was not ready (15:00). You cannot eat at the hotel the food is bad, and worst of all it does not interest the hotel staff.
Stayed 2 nights in Aug 2020

2/10 Terrible

Itsik

Stayed 2 nights in Aug 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
You better skip this hotel. It knew better days!
This hotel knew better days. It needs renovations. The staff was kind. The dinning room has no view and is too crowded. Food was Bellow everage. Room's wall had a peeling color. There is no official parking place and you will have to find one on your own.
Stayed 1 night in Aug 2020

6/10 Okay

DAVID

Traveled with family
CORRECT
PLACE NEAR KINERET BREAKFAST BAD LOVELY PLACE NICE SWIMMING POOL
Stayed 2 nights in Aug 2020

6/10 Okay

Mor

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing
Our stay was disappointing. Looked nothing like the pictures online. The hotel is old, stale and tired. Just like the breakfast - old, stale and tired. Our rooms were not ready at check-in. They were quickly cleaned - but not thoroughly. Rooms were dirty. Old food was left in the mini-fridge and the bedsheets were stained - ewww. All and all a big disappointment. We will NOT be going back.
Stayed 2 nights in Aug 2020

2/10 Terrible

Daood

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

10/10 Excellent

ITZHAK

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

shay

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Gedalia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Inbal reservations on Feb 9, 2020
Thank you !!

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only the food is good there Swimming pool is cold like ice.
Stayed 1 night in Oct 2019

2/10 Terrible

gili

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t go you can find better believe me
The front desk are not nice or helpful the food was an embarrassment for “4” stars. The price doesn’t worth what you getting. No one told that the hotel is in the middle of renovation it was very unpleasant and upsetting and very expensive to the fact the food was unbeatable the messy hotel and very bad service of the front desk
Stayed 1 night in Aug 2019

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Inbal on Aug 6, 2019
Thank you very much !!

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirtiest property I’ve ever been to. We were booked to stay there 4 nights and left after 1. The only reason we stayed even for 1, was that we couldn’t get into another hotel. The lobby was filthy, hallways smelled like an ashtray, and there were hairs in our beds!
Stayed 4 nights in Jul 2019
Response from Inbal on Aug 6, 2019
Hello, We are sorry for your feeling.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
They said there was a workout facility. It did not exist. There was. Treadmill outside next to the pool which did not open till mid morning. In the 105 degree heat. I never saw anyone use it. I’ve never seen a workout machine outside and not inside. I was there for almost a week and could not work out as I planned and as I chose that=property for that reason. Also parking was listed as part of the hotel. Did not/exist. Only a dirt road and gravel pit at the bottom of the road. This is not a hotel amenity as advertise. Staff was beyond rude. Just wanted payment up front. Never saw anything like it in a supposedly four star property. Also no room service available. Hotel needs to be shut down And new management put in. ASAP
Stayed 3 nights in Jun 2019
Response from Inbal on Jul 9, 2019
Hello, First of all, we are pleased that you have chosen to stay at our hotel. The hotel has a gym on the pool complex. The gym is air-conditioned and has a range of innovative fitness equipment. We do not have any treadmill outside the gym. The hotel have large parking without payment. Room service is available 24 hours a day. I'm sorry you did not contact our public relations at the hotel as we could have dealt with all your requests. Royal Plaza Hotel

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, but only one plug in my room worked. Internet was spotty at best. No soap in the bathroom and when I brought in soap, someone removed it.
Stayed 3 nights in Jun 2019
Response from Inbal on Jul 9, 2019
Hello, First of all, we are pleased that you have chosen to stay at our hotel. I'm sorry you did not contact our public relations at the hotel as we could solve the problem.

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was problematic not easy
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Pool was closed. Lobby bathrooms under construction. Gift shop closed. . Bar closed early.
Stayed 1 night in May 2019
Response from Reservation on May 26, 2019
Hello Pool opening hours 10:00 - 18:00 Lobby bar open until 23:00

4/10 Poor

Avi

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Ben, Uk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights half board. We very much enjoyed our stay, and the views over the Sea Of Galilee really were stunning. Get a lake view as the small amount extra is very much worth it. Meals were great and there was some variety day to day. The location just out of Tiberias was ideal as we had a car, so being out of the business and tourist trap was much better than in the city. Very glad we stayed here.
Stayed 2 nights in Apr 2019
Response from Inbal on May 5, 2019
Thank you very much we will be happy to host you again

4/10 Poor

alan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
visit
I normally stay at other hotels when I'm at the Sea of Galilee, but they were all booked up. Royal Plaza was definitely below the standards of the more popular hotels in the area like the Gai Beach, the Ron Beach, etc. First of all Royal Plaza has major construction taking place on its doorstep. When I opened the curtains in my room, all I saw were cranes & bulldozers. The noise from the heavy machinery deafened me from sunrise to just past sunset each day. Secondly, Royal Plaza has closed off parts of its hotel. I wanted to use the gym each day, & I was told that it is in the closed area of the hotel. I was frustrated by how much I paid to stay at a hotel with shut areas & noisy construction. Finally the food was definitely the part of the hotel that needs the most help. The food service & choices were very subpar compared to the competition around them.
Stayed 4 nights in Feb 2019
Response from reservation on Feb 27, 2019
We were very sorry to hear how you felt We will take this to our attention Thank you

8/10 Good

Verified traveler

Stayed 4 nights in Oct 2018
Response from Royal Plaza Hotel on Oct 21, 2018
Thank you.

4/10 Poor

itzik

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2022

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Les photos sont belle part raport au vieux hotel que c est il faut renouvele les photos tromperie
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Liked: Cleanliness
Nous avons été accueilli par un nouvel employé qui n'a pas su être commercial. De plus aucune information pour accéder aux chambres sachant qu'il y a deux bâtiments avec des ascenseurs différents. En arrivant dans la chambre, il n'y avait aucune serviette pour se doucher ni même se nettoyer les mains. La piscine est grande et le maître nageur était très pro. Enfin en période de coronavirus ou en règle générale, le petit déjeuner était très maigre avec un seul cuisinier pour les omelettes et une attente de 45 min pour recevoir le Graal.
Stayed 3 nights in Aug 2020

8/10 Good

Isaac

Liked: Cleanliness, staff & service
סבירה
קבלת פנים נעימה ומקצועית, נקי, מחירי הארוחות בתשלום - גבוהים באופן בלתי סביר
Stayed 4 nights in Feb 2020

6/10 Okay

Philippe

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hôtel ok mais à ne pas renouveler
Hôtel à priori sympathique. Le problème est qu’il est peuplé de clients malpolis et extrêmement bruyants. Les couloirs de l’hôtel sont transformés en salle à manger et lieu de discussion donc impossible de dormir et de faire dormir les enfants Le restaurant est ok mais le petit déjeuner de qualité médiocre. Surtout c’est une salle bondée et très bruyante où là encore les clients parlent fort, courent etc.
Stayed 2 nights in Dec 2019

10/10 Excellent

Lee

Stayed 1 night in Dec 2019

8/10 Good

Anne Berit

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019
Response from Inbal on Oct 3, 2019
Thank you !! You are always welcome to our hotel.

6/10 Okay

Roberto

Liked: Cleanliness, staff & service, room comfort
Regular
El restaurante no estaba a la altura esperada
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service
No recomendable
El hotel tiene una recepción muy a mal traer. Las habitaciones, se nota que se han preocupado de remodelarlas . Tuvimos un inconveniente con el aseo, pero la administración se preocupó de remediarlo inmediatamente. La comida es abundante, pero poco prolijos con la manipulación. A veces, se nota que la comida tiene algunos días.
Stayed 8 nights in Jun 2019