Rooftop terrace
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Reviews of Hôtel Étoile du Nord

3.5 out of 5
Hôtel Étoile du Nord
11 Av. Sidi Med Ben Abdellah, Tangier

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 14 reviews" "
Rating 8 - Good. 10 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Talal

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We just ask for check out at 1:30 PM and they didn't accept it and we check in at 1 AM.. The reception they are not friendly
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very convenient to everything pertaining to our trip. The staff were always helpful to us.
Stayed 9 nights in Jun 2023

8/10 Good

Anna

Stayed 3 nights in Jun 2023

2/10 Terrible

zoraya

Zoraya Moran
Awful experience ,bad customer service .Bathroom had a terrible smell. Housekeeper didnt clean our room and we did not have clena towels when we asked for clean towels they said they did not have any to give us ,really ?????? After waiting for at least 2 hours they gave me 3 wet towels .Elevator was not working and they gave a room in the 4th floor. When I asked for help to bring my heavy luggage down to the lobby the person at the reception told us they diditn have anyone to help. Besides all the trouble they did speak very little English as they advertise. They said they offered bfast at 8am,we went to get bfast at 8.30 they didnt have any thing to offer ....Terrible experience ,dont waste your money in this hotel .
Stayed 2 nights in Aug 2018

8/10 Good

Rebecca, Auckland

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2018
Response from Etoile on Jun 27, 2018
Au nom de l'hôtel Etoile du Nord. On vous remercie pour votre réponse.

8/10 Good

Taban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Hotel on Apr 15, 2018
Au nom de l'hôtel Étoile du Nord, on vous remercie de votre avis et on serrai ravi de vous recevoir une autre fois.

6/10 Okay

Houda

Traveled with group
Liked: Cleanliness, staff & service, amenities
Le petit déjeuner est le seul point fort dans cet hôtel. Il va falloir penser à mettre des fenêtres double ou triple vitrage dans les chambres qui donnent sur la rue principale et mettre des petites serviettes dans la SDB.
Stayed 1 night in Feb 2024

4/10 Poor

NAWALE

Traveled with family
Stayed 2 nights in Aug 2022

8/10 Good

Annemie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 de zitkrukje in de kamer voor ontbijt. Verwarming in de badkamer.
Stayed 1 night in Nov 2021

8/10 Good

Amar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Dsouli Nabila on Mar 2, 2019
Au nom de l'hôtel Étoile du Nord on vous remercie pour votre séjour dans notre établissement.

8/10 Good

Oumar, Paris, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff
Nice staff... les réceptionnistes sont bilingues...le mobilier est de qualité..quelques problèmes avec le wifi mais cela a été résolu 24h après. Le nettoyage des chambres est parfait. Je le recommande
Stayed 2 nights in Sep 2017

8/10 Good

nabil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tout est bien
Stayed 6 nights in Aug 2017
Response from Hotel on May 28, 2018
Au nom de l'hôtel Étoile du Nord, on vous remercie de votre avis et on serrai ravi de vous recevoir une autre fois