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Reviews of Sotetsu Grand Fresa Taipei Ximen

4 out of 5
Sotetsu Grand Fresa Taipei Ximen
No.57, Section 1, Zhonghua Rd, Zhongzheng District, Taipei

Reviews

9.4

Exceptional

Rating 10 - Excellent. 62 out of 88 reviews" "
Rating 8 - Good. 25 out of 88 reviews" "
Rating 6 - Okay. 0 out of 88 reviews" "
Rating 4 - Poor. 0 out of 88 reviews" "
Rating 2 - Terrible. 1 out of 88 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cheng Hwee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

KWAN HUNG

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My stay is very good. Location is convenient, room is spacious, staff are helpful. Will stay again next trip.
Stayed 4 nights in May 2024

10/10 Excellent

Iris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very clean and nice. The staff are very nice and the stay is very pleasant. Room is big. Convenient. Less than 5 minutes walk from the nearest station. And located just walking distance from ximending
Stayed 3 nights in May 2024

10/10 Excellent

Tianyu

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new hotel located at the heart of Ximen
Stayed 2 nights in May 2024

8/10 Good

ms

Traveled with group
Liked: Cleanliness, staff & service
Hotel was new and nicely furnished. No wastage since supplies are collected from the lobby area. Room was spacious. Liked the lockers that was availed to guests
Stayed 2 nights in Apr 2024

10/10 Excellent

Ho

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, comfortable stay at the hotel

8/10 Good

Jo Anne A

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Priscilla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a child friendly hotel located near mrt station. Would be great if there’s child playroom or area.
Stayed 2 nights in Apr 2024

10/10 Excellent

ALEX

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will come back to stay
Stayed 3 nights in Apr 2024

10/10 Excellent

FUNG LAM

Liked: Property conditions & facilities
Everything is perfect
Stayed 4 nights in Mar 2024

10/10 Excellent

Minnie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like our room, very spacious. Separate shower and toilet is a plus. Staff are very helpful and friendly. The location is excellent!
Stayed 6 nights in Mar 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked 2 rooms for 6 nights at this hotel. I can say the staff are really great and helpful. Rooms are really huge and clean. Only downside is they offer queen bed for my room type, will be great to have king size and the hotel restaurant/cafe is under construction I suppose so only basic bread n coffee for breakfast for the moment. Left out 1 item at the room and hotel staff is prompt in notifying me in this. Thank you Candice n the rest of the staff.
Stayed 6 nights in Mar 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked 2 rooms for 6 nights at this hotel. I can say the staff are really great and helpful. Rooms are really huge and clean. Only downside is they offer queen bed for my room type, will be great to have king size and the hotel restaurant/cafe is under construction I suppose so only basic bread n coffee for breakfast for the moment. Left out 1 item at the room and hotel staff is prompt in notifying me in this. Thank you Candice n the rest of the staff.

10/10 Excellent

Mong Kia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Hui Ling Adelyne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for just 3-5 mins walk to Ximending shopping area. Hotel is very new and clean. Staff are very friendly and helpful. Wide tv selection. Free breakfast which is simple but not a problem as you can walk to nearby eateries for more options. 7-11 downstairs gives discounts for hotel guests. Ximen mrt station exit 3 is just at the door step. I’m glad I chose this hotel and Will definitely come back to this whenever I’m back to Taipei!
Stayed 3 nights in Mar 2024

8/10 Good

LEUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Very goood
Stayed 4 nights in Mar 2024

10/10 Excellent

Xiao Ying

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location - 2-3 minutes walk from two mrt entries (Ximen MRT station). Excellent noise control despite the close proximity to bustling area of Ximending. 7-11 right downstairs (the ATM allows withdrawal of cash with admin fee of NT$100).
Stayed 7 nights in Mar 2024

10/10 Excellent

Maggie

Stayed 3 nights in Feb 2024

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay with high quality fixtures/hardware and bedding. Conveniently located close to shopping, dining and subway.
Stayed 1 night in Mar 2024

10/10 Excellent

Hui Yin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service
Stayed 5 nights in Feb 2024

10/10 Excellent

Ken, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is brand new. We checked in one day after grand opening. All good, only hot water has a slightly problem. Sometimes hot sometimes cold. Due to security concerns about The President’s office, our room can’t see outside, it also appears inconvenient. We would like to see if it’s raining or cloudy. I think hotel can improve this by setting a camera that guests can view from tv in the room.
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

youngjun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깨끗하고 좋은 전망 주변맛집
Stayed 3 nights in May 2024

8/10 Good

KWAI YING

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店乾淨舒適，工作人員有禮，友善。如果酒店增設餐廳就更好
Stayed 2 nights in May 2024

8/10 Good

SUM TAK, NEW TERRITORIES

Liked: Cleanliness, staff & service, property conditions & facilities
我住的是向馬路，而且是3樓，除了有車聲，還有對面西門町商圈的Busking聲音，幸好10點後就停止。
Stayed 3 nights in May 2024

10/10 Excellent

Wai Fong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
隔音效果不太理想，空氣對流關係，其他房開門時，房門會有碰撞聲。
Stayed 3 nights in May 2024

8/10 Good

Kwong Chi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in May 2024

10/10 Excellent

yiu pan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so good , nothing else
Stayed 2 nights in May 2024

8/10 Good

Wing Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

SHIGEAKI

Liked: Cleanliness, staff & service, property conditions & facilities
素晴らしいホテルでした！
Stayed 2 nights in May 2024

8/10 Good

Yumi

Stayed 4 nights in Apr 2024

10/10 Excellent

YUK YING

Stayed 6 nights in Mar 2024

10/10 Excellent

YUK YEE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店很棒, 交通方便, 3號出口就到酒店, 下次會再入住
Stayed 3 nights in Apr 2024

10/10 Excellent

Ayaka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
西門駅３番出口から徒歩２分もかからない立地。 アメニティも充実していていました。 洗濯機と乾燥機を使用させていただきましたが、 何も問題なく、現金非対応でクレジットカードとICカード対応でしたので、すごく使いやすかったです。 部屋の清掃も毎日綺麗にしていただきました。 今後、台湾に行く際は使わせていただきたいと思います。 ありがとうございました。
Stayed 3 nights in Apr 2024

10/10 Excellent

Hyuncheol

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- 시먼역 2, 3번 출구 바로 앞이라 교통이 매우 편리함. - 직원들과의 영어 소통이 원활함. 한국어 소통이 가능한 직원도 있으며 매우 친절함. - 객실이 넓고 쾌적함. 특히 샤워 공간이 매우 넒음. - 키오스크 통한 체크인 가능하지만 직원의 도움을 받아야 하는 경우가 많음. 리셉션 데스크는 한 곳 뿐이라 특정 시간에는 대기가 길 수 있음.
Stayed 4 nights in Apr 2024

8/10 Good

kin ming

Liked: Cleanliness, staff & service, property conditions & facilities
房間整體滿意
Stayed 3 nights in Apr 2024

10/10 Excellent

Seoyoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Hoi Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Colin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and neat
Stayed 3 nights in Apr 2024

10/10 Excellent

Pun Yee Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

WING SHAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staffs were very nice and thoughtful
Stayed 5 nights in Mar 2024

10/10 Excellent

sin man

Stayed 4 nights in Mar 2024

10/10 Excellent

Wong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
值得推薦
Stayed 3 nights in Mar 2024

8/10 Good

KOZUE

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地がとてもいい。西門の繁華街はすぐそこでショッピングも便利。九份行きのバス、桃園空港へのバスもすぐ近くから出ています。 部屋は大通りに面していたため、眠れないほどではないが、車が通る音は夜も聞こえる。ただ、繁華街を上から眺められるのは良かった。 レストランが工事中のため朝食はパンとバナナがサービスで提供された。ただ、4日間全く同じメニューだったのが少し残念。 部屋も快適、清潔。また利用したい。
Stayed 4 nights in Mar 2024

10/10 Excellent

Chi Yui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
方便
Stayed 4 nights in Mar 2024

8/10 Good

Ka Ling

Liked: Cleanliness, staff & service, property conditions & facilities
整體來說是非常好的體驗，交通方便，房間非常乾淨舒適，只是有一天晚上火警誤嗚了三次，其中一次是晚上12時後，所以有點驚慌。
Stayed 3 nights in Mar 2024

8/10 Good

Oi Yi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
希望會在房間內的坐廁間增添鏡子。明白沖涼間以有鏡子。但希望完廁及洗手後提供鏡子方便整理自身儀容。
Stayed 2 nights in Mar 2024

8/10 Good

Arlene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常近西門町捷運站，非常方便，房間也很大，清潔度也很高
Stayed 2 nights in Feb 2024

10/10 Excellent

Lap Oi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店房寬敞及新淨、坐落地點交通十分方便。
Stayed 2 nights in Mar 2024

10/10 Excellent

Wyman

Stayed 2 nights in Mar 2024