No. 8 Moon Bay Road, Suzhou Industrial Park, Suzhou, Jiangsu
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear guest,
Very appreciate you for taking time to share with us your experience while at our hotel. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. Thank you again for your recommendation. We are looking forward to your return.
Regards!
clothesline is a good, but better on the wall equiped with more hangers for washed clothes.
Dove
Stayed 2 nights in Jul 2019
Response from Fenna on Aug 1, 2019
Dear guest: Very appreciate you for taking time to share with us your experience while at our hotel. We are glad you enjoyed your stay and that the service and facilities met your expectations. Thank you again for your recommendation. We are looking forward to your return.
good parking, quiet, good staff at receiption, walking around is a nice experience.
Dove
Stayed 1 night in Jul 2019
Response from Fenna on Aug 1, 2019
Dear guest: Very appreciate you for taking time to share with us your experience while at our hotel. We are glad you enjoyed your stay and that the service and facilities met your expectations. Thank you again for your recommendation. We are looking forward to your return.
Room is very clean, breakfast is very good. The location is quiet and very nice. However, it a little bit far away from Suzhou interested points if you take the metro.
Li-Ling
Stayed 2 nights in Apr 2019
Response from Fenna Fei on May 8, 2019
Dear guest Very appreciate you for taking time to share with us your experience while at our hotel. We are glad you enjoyed your stay and that the service and facilities met your expectations. Thank you again for your recommendation. We are looking forward to your return
Dear guest Very appreciate you for taking time to share with us your experience while at our hotel. We are glad you enjoyed your stay and that the service and facilities met your expectations. Thank you again for your recommendation. We are looking forward to your return.
My stay was awesome here. This was my first time in China and had no idea what to expect. This hotel was a great stay. Great room, good price, helpful front desk. Only thing I didn't like was this hotel is in an industrial park on the other side of a large bay from Suzhou city. This was fine for me as I was attending a conference in the industrial park, but it was a little out of the way for sightseeing in Suzhou. However, taxis are so cheap that it still was only about $5 US to get to and from the hotel to suzhou city. Overall I HIGHLY recommend this hotel.
Nick
Stayed 4 nights in Mar 2019
Response from Fenna Fei on Mar 29, 2019
Dear guest Very appreciate you for taking time to share with us your experience while at our hotel. We are glad you enjoyed your stay and that the service and facilities met your expectations. Thank you again for your recommendation. We are looking forward to your return.
10/10 Excellent
Verified traveler
Business traveler
Mar 10, 2019
Very convenient to subway. Friendly and helpful staff. Have stayed here numerous times and i am never disappointed.
Verified traveler
Stayed 2 nights in Mar 2019
Response from Fenna Fei on Mar 29, 2019
Dear guest Very appreciate you for taking time to share with us your experience while at our hotel. We are glad you enjoyed your stay and that the service and facilities met your expectations. Thank you again for your recommendation. We are looking forward to your return.
6/10 Okay
watson
Mar 4, 2019
Liked: Cleanliness, staff & service
Disliked: Room comfort
watson
Stayed 1 night in Mar 2019
Response from Fenna Fei on Mar 29, 2019
Dear guest Very appreciate you for taking time to share with us your experience while at our hotel. We are glad you enjoyed your stay and that the service and facilities met your expectations. Thank you again for your recommendation. We are looking forward to your return.
The hotel is clean but the internet service is really poor. It was hard to get internet service consistently for more than 15 minutes.
tayyyaba
Stayed 2 nights in Feb 2019
Response from Fenna Fei on Mar 29, 2019
Dear guest Very appreciate you for taking time to share with us your experience while at our hotel. We are glad you enjoyed your stay and that the service and facilities met your expectations. Thank you again for your recommendation. We are looking forward to your return.
excellent hotel. close to subway station. friendly staff. good buffet.
Verified traveler
Stayed 3 nights in Feb 2018
Response from Fenna on Mar 5, 2018
Dear guest : We appreciate you taking time to share with us your experience.Thank you for your positive comments. I am glad you enjoyed your stay with us, we hope to welcome you back in the near future for another enjoyable stay at Four Points by Sheraton Suzhou.
Nice business hotel. 45 min to city center on the metro. Conveniently located next to a metro stop in the industrial park. The bed is quite firm and the breakfast buffet while large has mediocre quality
It's in a industrial area of the city. Not much around. The staff is helpful, but the beds are hard. Paid for a non smoking room but the smoke from the room next door comes into my room through the vents.
I am a business traveler that stays in hotels about 125 nights a year.
This property is beautiful, comfortable, and in a great location.
The rooms are big, clean, comfortable.
One down side: DO NOT ORDER THE PIZZA. It is awful.
Unfortunately, I was in the hotel for only about 9 hours. I really wish I could have stayed longer.
This hotel is well maintained and the staff is very attentive and responsive to their guest. Plus most of the staff spoke English quite well. The room was very spacious, much larger than other 5 star hotels in Shanghai. Also, the hotel is on the Dushu Lake, with great views, a lake side walking path that is great for an early morning run or walk. This hotel was close to the SPI technology park, which was convenient for my business. The biggest downside is the location to restaurants and night life. The area is still developing so it is missing the evening energy of the night life entertainment.
Great Hotel, very clean, very modern, rooms well equipped. Ideally located. Shops across the road for all things 'mini bar' related. Don't use the mini bar. Only disappointing thing was my room card didn't work on FOUR occasions and I had to wait outside my room as Housekeeping wouldn't let me in with their card. Ridiculous! Apart from that, great hotel and would use again
Dear guest, Very appreciate you for taking time to share with us your experience while at our hotel. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. Thank you again for your recommendation. We are looking forward to your return. Regards!
Great location right next to the metro. Breakfast is awesome. Room is tidy and comfortable. The staff, especially the ones cleaning up the room, are very nice and hospitable.
Billy
Stayed 3 nights in Dec 2020
Response from Fenna Fei on Dec 29, 2020
Dear guest,
Very appreciate you for taking time to share with us your experience while at our hotel. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. Thank you again for your recommendation. We are looking forward to your return.
Regards!
The stay was good. The only thing is the food in the restaurant has a lot of room for improvement. Both the quality and the variety.
Verified traveler
Stayed 4 nights in Sep 2019
Response from Fenna Fei on Sep 27, 2019
Dear guest,
Thank you for choosing our hotel and taking time to share your stay experience. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. We will never stop trying our best to make you feel happy and comfortable when you stay with us. We will also continue to strive to be more considerate and provide attentive service to welcome you back.
Dear guest Very appreciate you for taking time to share with us your experience while at our hotel. We are glad you enjoyed your stay and that the service and facilities met your expectations. Thank you again for your recommendation. We are looking forward to your return
Neues , ruhiges Hotel Zimmer teilweise mit Blick auf den See. Restaurants in der Umgebung.
Frühstück zwar riesige Auswahl aber Qualität sehr verbesserungswürdig....
Michael
Stayed 1 night in May 2019
Response from Fenna Fei on May 15, 2019
Dear guest,
Very appreciate you for taking time to share with us your experience while at our hotel. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. Thank you again for your recommendation. We are looking forward to your return.
Regards!
Very good. Highly recommend this hotel around the industrial park.
KYUMIN
Stayed 4 nights in Apr 2019
Response from Fenna Fei on May 8, 2019
Dear guest Very appreciate you for taking time to share with us your experience while at our hotel. We are glad you enjoyed your stay and that the service and facilities met your expectations. Thank you again for your recommendation. We are looking forward to your return
Dear guest Very appreciate you for taking time to share with us your experience while at our hotel. We are glad you enjoyed your stay and that the service and facilities met your expectations. Thank you again for your recommendation. We are looking forward to your return.
Dear guest : We appreciate you taking time to share with us your experience.Thank you for your positive comments. I am glad you enjoyed your stay with us, we hope to welcome you back in the near future for another enjoyable stay at Four Points by Sheraton Suzhou.
Dear guest:We appreciate you taking time to share with us your experience while at our hotel. I am glad you enjoyed your stay with us, we hope to welcome you back in the near future for another enjoyable stay at Four Points by Sheraton Suzhou.