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Great pet friendly hotel on outskirts of Steamboat with easy access to walking trails. We enjoyed the happy hour at Harison’s restaurant in the hotel - excellent food at a good price. Great staff and nice rooms - we enjoyed our stay.
My family really enjoyed our stay at the Holiday Inn Steamboat. The place had everything you need for a ski weekend at a good price. It’s not ski in / ski out but the rooms have comfy beds, there’s 2 hot tubs and a pool and they have a shuttle to the lifts. Bonus there is a restaurant on site.
Ashley
Stayed 1 night in Mar 2024
Response from Quentin, Front Desk Supervisor on Apr 4, 2024
Thank you for your positive and detailed feedback! I'm glad to see that you enjoyed your comfortable bed, our on-site amenities, our convenient ski shuttle, and our great on-site restaurant. We hope to see you again soon!
Our family had a wonderful stay. The accommodations for transportation to the slopes not only made things convenient, but we also saved money from not having to pay for parking at the slopes. there were two hot tubs open during our March stay and they were both large and kept nice.
Laurie
Stayed 2 nights in Mar 2024
Response from Quentin, Front Desk Supervisor on Mar 29, 2024
Thank you for staying with us Laurie! I'm glad you had a wonderful stay with us. I appreciate you recognizing our convenient shuttle and well-maintained hot tubs. We look forward to seeing you in the future!
Stayed for a quick night as we were doing a snowcat experience the following day. Liked that it had a restaurant and bar as our group was able to all get together before our experience and afterwards.
Catherine
Stayed 1 night in Mar 2024
Response from Quentin, Front Desk Supervisor on Mar 24, 2024
Thanks for staying with us. I'm glad to see that our on-site restaurant was convenient for your group. We hope you visit us the next time you're in Steamboat!
10/10 Excellent
Shelby Ross, Springfield
Mar 14, 2024
Shelby Ross
Stayed 3 nights in Mar 2024
Response from Quentin, Front Desk Supervisor on Apr 4, 2024
Thank you for this perfect score! We hope to see you in the future.
room smelled weird but other then that it was fine. eaay storage for ski's, fresh cooked breakfast was good. room is your standard hotel room, nothing fancy
Erika
Stayed 1 night in Feb 2024
Response from Quentin, Front Desk Supervisor on Mar 1, 2024
Thank you for staying with us! I'm sorry to see that you dealt with an odor in your room, but I'm glad that you enjoyed our convenient ski storage and quality on-site restaurant. We look forward to seeing you in the future!
We stayed for a week. The restaurant attached to the hotel was great. The service was great. Transportation to and from the mountain was free and adequate. Very good employees and I liked the 24 free hot chocolate and hot cider!!!!
Corey
Stayed 4 nights in Feb 2024
Response from Quentin, Front Desk Supervisor on Feb 29, 2024
Thank you for the perfect score! I'm glad to see that you enjoyed our restaurant, staff, ski shuttle, and lobby amenities. We look forward to seeing you in the future!
I’ve been on the road for a month, and the service and hospitality here was the best hands down. The front desk goes above and beyond to help there customers. They get a gold star. Very well run. THANK YOU
Thomas
Stayed 2 nights in Feb 2024
Response from Quentin, Front Desk Supervisor on Feb 26, 2024
Thank you for such high praise! I'm glad our staff was so helpful during your time with us. We look forward to seeing you again!
IHG needs to send a team of scientists out to study the crew at this hotel. Literally some of the best most helpful people I’ve ever encountered at a hotel anywhere. We will be back. Do not skip over this spot because it’s a holiday inn express.
Cale
Stayed 4 nights in Jan 2024
Response from Quentin, Assistant Front Office Manager on Jan 27, 2024
We had a good laugh from this review. It's easy to enjoy what you're doing when you live in the Yampa Valley. I'm glad to see that we were helpful to you and look forward to welcoming you back in the future.
Front counter personnel were so very polite and professional. The restaurant and bar was subpar at best! Smelled like an ashtray and had absolutely no service not for the restaurant or the bar side really. The indoor and outdoor hot tubs were great! The indoor swimming pool was very nice and all were 4/5 clean. The room we had was super comfortable and cleaning service for the rooms was very nice!
Jamie
Stayed 1 night in Jan 2024
Response from Quentin, Assistant Front Office Manager on Jan 20, 2024
Thank you letting us know about your time with us. While I'm glad to see that the hotel staff and amenities impressed you, I'm sorry to see that the restaurant didn't match it. I'll pass on your comments to the restaurant manager and hope you give us another try in the future.
Everything was to our expectation. Excellent room, bed, shower, WiFi, restaurant, parking, and spacious room. Front desk service was friendly. Shuttle service was quick and very much appreciated. I definitely recommend this property.
Verified traveler
Stayed 3 nights in Dec 2023
Response from Quentin, Assistant Front Office Manager on Jan 5, 2024
Thank you for such positive feedback! I'm thankful you enjoyed everything and hope you visit us again in the future.
Great place to stay in Steamboat! The pet fee was reasonable for our 2 dogs. Room was clean and comfortable. The restaurant in the hotel is expensive but it’s convenient and has good food. We ate there for Thanksgiving dinner and it was delicious! There was a grassy area outside the restaurant where our dogs could run around. The location is a close drive to everything but you couldn’t walk anywhere so in that way it was a little isolated. Overall, a great stay.
Dan
Stayed 4 nights in Nov 2023
Response from Quentin, Assistant Front Office Manager on Dec 3, 2023
Thank you for taking the time to leave such positive and detailed feedback! Surveys like these can help other people make up their minds about where they end up booking, so I appreciate you! I'm thankful we ended up being a great stay for you and look forward to seeing you again.
Response from Quentin, Assistant Front Office Manager on Nov 3, 2023
Thank you for the positive feedback! I'm glad to see that you and your family enjoyed your time at our indoor pool. We hope you have a chance to try our outdoor pool next summer!
10/10 Excellent
Jake
Oct 31, 2023
Jake
Stayed 1 night in Oct 2023
Response from Quentin, Assistant Front Office Manager on Dec 3, 2023
I appreciate your excellent rating! We look forward to welcoming you back.
10/10 Excellent
Erin
Traveled with pets
Oct 27, 2023
I’m always grateful to travel with my dog and realize that sometimes that means not staying at the nicest places but this hotel and room were clean and comfortable!
Erin
Stayed 1 night in Oct 2023
Response from Quentin, Assistant Front Office Manager on Oct 27, 2023
Thank you for the excellent survey! I'm glad to see you enjoyed your clean and comfortable pet friendly room, and that we were better than previous places you've stayed at. We look forward to welcoming you and your dog in the future!
6/10 Okay
Scott
Traveled with pets
Oct 21, 2023
The room was nice and clean. The front desk staff were friendly. Overall, it's a nice hotel. But i won't be back. The cleaning staff started really early (arriving well before 7am) and started making noise. The rooms are not well insulated and the noise bothers dogs so you get both barking dogs and noisy cleaning crews starting before 7am and in one case, before 6am.
Scott
Stayed 2 nights in Oct 2023
Response from Quentin, Assistant Front Office Manager on Oct 22, 2023
Thank you for taking the time to let us know about your time with us. I'm thankful your room was clean, and that you found our hotel to be nice. I'll pass on the feedback about Housekeeping making noise too early to our Executive Housekeeper. I do hope you give us another chance in a quieter, non-pet friendly area in the future.
The room was large and comfortable but the TV was not working well. I tried to call the front desk for advice but no one answered the phone. I finally reset the TV and it worked.
M. David
Stayed 1 night in Sep 2023
Response from Quentin, Assistant Front Office Manager on Oct 5, 2023
Thank you for the positive feedback regarding your room! I'm glad it was comfortable for you. I do apologize that we didn't take care of your TV issue at the time. We hope you stay with us again.
4/10 Poor
Penny, Wellington
Traveled with pets
Sep 29, 2023
Liked: Staff & service
I booked through Expedia with the whole intention of taking my sons dog with me to visit him while he is in college. Looked for a room with pets. The holiday inn is the only one I could find. I paid $249.01 when I booked. Then when I checked in I was charged an addition $25.00 tax for my dog. Thats $276.87 for a room for 9 hours. (Hwy robbery)
The day we checked out they came knocking on the door at 9:30 and woke us, even though check out wasn’t till 11am. Then I received a text after we checked out asking how are stay was so far.
Penny
Stayed 1 night in Sep 2023
Response from Quentin, Assistant Front Office Manager on Sep 30, 2023
Thank you for letting us know about your time with us. I'm sorry to see that you didn't enjoy your experience here. In terms of pricing, we are competitive with our market, and I can assure you that staying with us on the weekdays will get you a better price. Our pet fee is also one of the most reasonable in all of Steamboat Springs (many charge 50 - 100 a night, or even per pet). In regards to Housekeeping knocking early, that I do apologize for. They shouldn't bother our departing guests before their check-out time. I do hope you give us another chance in the future during a slower time of year.
Great place to stay very clean I recommend for sure. Price is great people friendly just all around great stay
Greg
Stayed 1 night in Sep 2023
Response from Quentin, Assistant Front Office Manager on Sep 29, 2023
Thank you for the excellent feedback! I appreciate you recognizing our staff for the effort they put into making your stay a 10/10. I look forward to welcoming you both back in the future!
8/10 Good
Joni
Sep 24, 2023
Liked: Amenities
There was no complementary breakfast. For that price there should have be one.
Joni
Stayed 1 night in Sep 2023
Response from Quentin, Assistant Front Office Manager on Sep 29, 2023
Thank you for your feedback! While I appreciate the overall positive score, I'm sorry to see that the way we do breakfast didn't meet your expectations. We do offer a discount to all guests, as well as packages that include breakfast, but are unable to provide a complementary one due to being a full-service Holiday Inn with a restaurant and not being a Holiday Inn Express. We hope you give us another chance in the future.
10/10 Excellent
Lisa
Sep 24, 2023
Lisa
Stayed 1 night in Sep 2023
Response from Quentin, Assistant Front Office Manager on Oct 19, 2023
Thank you for the perfect score! We look forward to welcoming you again.
Wonderful customer service. Nice rooms. Convenient to everything!
Elizabeth
Stayed 2 nights in Aug 2023
Response from Quentin, Assistant Front Office Manager on Sep 23, 2023
Thank you for the excellent feedback Elizabeth. I'm glad to see we took care of you, that your room was clean and comfortable, and that our location was convenient for your needs. We look forward to welcoming you back many more times.
10/10 Excellent
Lisa
Sep 20, 2023
Lisa
Stayed 1 night in Sep 2023
Response from Quentin, Assistant Front Office Manager on Oct 12, 2023
Thank you for the perfect score! We hope you stay with us again.
Beautiful Pools and Spas. Fantastic facility and rooms and great breakfasts.
Gene
Stayed 2 nights in Sep 2023
Response from Quentin, Assistant Front Office Manager on Sep 14, 2023
Thank you for the exemplary feedback! I'm glad to see that you enjoyed your room, amenities, and the on-site restaurant's breakfast. We look forward to welcoming you back again.