Exterior

Reviews of Golden Nugget Hotel & Casino Lake Tahoe

3.5 out of 5
Golden Nugget Hotel & Casino Lake Tahoe
50 Highway 50, Stateline, NV

Reviews

6.6
Rating 10 - Excellent. 392 out of 1273 reviews" "
Rating 8 - Good. 215 out of 1273 reviews" "
Rating 6 - Okay. 235 out of 1273 reviews" "
Rating 4 - Poor. 216 out of 1273 reviews" "
Rating 2 - Terrible. 215 out of 1273 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Ken

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally uninspiring condition. Very strange decor in room, and poor lay-out. Also "surprise" charge of $49 in addition to "Total" disclosed by Expedia.
Stayed 1 night in May 2024

10/10 Excellent

Ehab

Liked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Services on May 25, 2024
Thank you for staying with us. We appreciate your feedback!!

8/10 Good

Titus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One gets his/her money’s worth by staying at Golden Nugget Hotel Lake Tahoo
Stayed 2 nights in May 2024
Response from Guest Services on May 24, 2024
Thank you for staying with us. We appreciate your feedback!!

6/10 Okay

keyurkumar

Traveled with family
Disliked: Property conditions & facilities
Didn’t enjoy my stay
Stayed 3 nights in Feb 2024
Response from Guest Services on May 23, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Excellent

cheryl, Port Arthur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services on May 22, 2024
Thank you for staying with us. We appreciate your feedback!!!

4/10 Poor

Michele

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No valet parking available. Bathroom and rooms need a remodel. Bathroom are way too small. Elevators way too small for a wheelchair.
Stayed 2 nights in May 2024
Response from Guest Services on May 22, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Excellent

chirag, Fresno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services on May 22, 2024
Thank you for staying with us. We appreciate your feedback!!

2/10 Terrible

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities
Only 2 restaurants open. My husband came later to the hotel, I sent him a picture of the room key sleeve with the room #. His name was on the room with mine. When he arrived, he showed the agent a picture of the room key sleeve and the agent made him a key. Didn’t ask his name, didn’t ask for ID!! He came and told me in the room. I was mortified! Safety obviously isn’t a priority! Be ware
Stayed 2 nights in May 2024
Response from Guest Services on May 22, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again! We take these things very serious and will be looking into it.

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Golden Nugget Hotel is a scam. I booked a room online for $101 tax. When I get to the counter, the gal gives me a final price of $99.37. I give her a $100 bill. Next thing I know, she walks away, comes back with another woman, and they now want $320 for one night. This is a casino hotel. I told her I wasn't paying that much. She went on and on about the different fees, like $40 for parking. I sat in the lobby and booked another room elsewhere for $130 total. Yeah, I won't be visiting Golden Nugget tonight.
Stayed 2 nights in May 2024
Response from Guest Services on May 22, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Guest Services on May 22, 2024
Thank you for staying with us. We appreciate your feedback!!

2/10 Terrible

Rashmi

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The pool was closed which was disappointing. The AC waqsnt working properly.
Stayed 2 nights in May 2024
Response from Guest Services on May 22, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

2/10 Terrible

Jefferson

Disliked: Property conditions & facilities
The pool was close
Stayed 1 night in May 2024
Response from Guest Services on May 20, 2024
We highly apologize our pool opens Memorial Day Weekend and Closes after Labor day Weekend. We appreciate your feedback!!!

10/10 Excellent

Anthony

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Guest Services on May 22, 2024
Thank you for staying with us. We appreciate your feedback!!

2/10 Terrible

Chris

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
One of the worst experiences I’ve had in Tahoe. Could not reach guest services, room service, or bell hop service from the room. The phone was essentially useless. Ice bin is provided but could not find ice anywhere on the floor. There was also a fraternity event going on in the hotel and there was nonstop noise all night. Front desk was nice and understanding when we talked to them which was good. But unfortunately there really wasn’t anything that could be done about the noise throughout the night and constant door banging.
Stayed 2 nights in May 2024
Response from Guest Services on May 20, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice and clean king bed room. In walking distance of all Casinos!
Stayed 1 night in May 2024
Response from Guest Services on May 20, 2024
Thank you for staying with us. We appreciate your feedback!!!

2/10 Terrible

Jazzy

Traveled with family and small children
Disliked: Staff & service, amenities
I was put in a handicap room so I ended up not being able to shower found roaches eww
Stayed 3 nights in May 2024
Response from Guest Services on May 20, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like that the property charges for parking for guests. Other than that everything was fine
Stayed 3 nights in May 2024
Response from Guest Services on May 20, 2024
Thank you for staying with us. We appreciate your feedback!!

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance to many places
Stayed 2 nights in May 2024
Response from Guest Services on May 20, 2024
Thank you for staying with us. We appreciate your feedback!!

10/10 Excellent

isai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services on May 22, 2024
Thank you for staying with us. We appreciate your feedback!!

10/10 Excellent

Kaija

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel attached to the casino
Stayed 1 night in May 2024
Response from Guest Services on May 20, 2024
Thank you for staying with us. We appreciate your feedback!!

10/10 Excellent

L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you,
Stayed 1 night in May 2024
Response from Guest Services on May 20, 2024
Thank you for staying with us. We appreciate your feedback!!

10/10 Excellent

Jose

Traveled with partner, Traveled with family
Liked: Amenities
Great place
Stayed 4 nights in Apr 2024
Response from Guest Services on May 20, 2024
Thank you for staying with us. We appreciate your feedback!!

4/10 Poor

Leeza

Traveled with family
Disliked: Staff & service, property conditions & facilities
Was not able to get a hold of any staff. We used the phone from the room to try and call someone, and the operator would say it couldn't connect the call. Used our cell phones, same message. Very sketchy. No ice available, soda vending machine charged my card $10 instead of the $4.10 it displayed. The drinks came out room temperature. Beds were uncomfortable. Terrible experience. Would not stay here again, not even for the "low" prices.
Stayed 1 night in May 2024
Response from Guest Services on May 18, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Excellent

Genevieve

Traveled with partner
Liked: Cleanliness, staff & service
Construction noise right outside the window.
Stayed 3 nights in May 2024
Response from Guest Services on May 24, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Guest Services on May 16, 2024
Thank you for staying with us. We appreciate your feedback!!!

10/10 Excellent

Ryan and Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very nice and modern, and the staff is awesome.
Stayed 1 night in May 2024
Response from Guest Services on May 16, 2024
Thank you for staying with us. We appreciate your feedback!!!

4/10 Poor

hortencio

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Did not realize it was somewhat run down. Mattress were extremely soft to the point that you sunk in them. AC quit working or may have programmed to heat at night, luckily I was able to open window at night.
Stayed 2 nights in May 2024
Response from Guest Services on May 15, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

2/10 Terrible

Aseret

Disliked: Cleanliness, staff & service, property conditions & facilities
The air conditioning did not work. We were hot all night. The AC unit was blowing hot air. The receptionist where we check in said they were currently working on getting this fixed so all she could do is giving me her manager’s business card so we can reach out to her. It was suppose to be a night to relax but instead we didn’t get any sleep because the room was 80 degrees it was so hot we couldn’t catch our sleep. Really bad experience for the price of each room.
Stayed 1 night in May 2024
Response from Guest Services on May 13, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Excellent

Hugo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in May 2024
Response from Guest Services on May 13, 2024
Thank you for staying with us. We appreciate your feedback!!!

2/10 Terrible

Isabella

Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services on May 13, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

2/10 Terrible

Aditya

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So my roommates and I had booked a room for our stay at Golden Nugget. We reached the hotel at 3am and they did not allow us to stay as they said that the room has been forfeited. The person behind the counter was very rude and called the security for no reason. They kicked us out of the hotel and we had no where to stay. It was really a bad experience, I do not recommend anyone to stay in this hotel. I am really disappointed.
Stayed 1 night in May 2024
Response from Guest Services on May 12, 2024
We apologize for any inconvenience this may have caused. We are taking this very seriously and are looking into it. We hope that you will change your mind and visit us in the near future. We highly appreciate your feedback!!!

8/10 Good

Caitlyn

Traveled with family
Liked: Amenities
Overall good experience. Gambling is not very good. Needs to be remodeled (in the process as of 05/2024) Smoking is allowed in the building which makes the experience less fun. Staff is nice but not overly friendly.
Stayed 1 night in May 2024
Response from Guest Services on May 11, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

4/10 Poor

Victor

Traveled with partner
The rooms are very stuffy and the bathrooms need a lot of help it feels like your taking a shower in a construction site
Stayed 1 night in May 2024
Response from Guest Services on May 10, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Excellent

Nosforato

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is perfect walking distance to entertainment in town. I dislike that there not a place for breakfast before 8am
Stayed 1 night in May 2024
Response from Golden Nugget on May 10, 2024
Thank you for feedback! We apologize for the inconvenience and hope you will change your mind and visit us again. Please let us know if there is anything we can do to assist further- we are always here to assist where we can!

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great value
Stayed 1 night in May 2024
Response from Golden Nugget on May 10, 2024
Thank you for feedback!Glad you had great stay!

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no heat or hot water! Desk asked if I let the water run for 15 min to get hot water!!! Seriously!!?? They gave me another room. Then they charge $20 per day for parking!!! I’m staying there, eating there, gambling there, and they charge to park my car!!! Insane! Terrible experience!!!
Stayed 2 nights in May 2024
Response from Guest Services on May 10, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

6/10 Okay

Darlene, Oakland

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Golden Nugget on May 10, 2024
We apologize for the inconvenience and hope you will change your mind and visit us again. Please let us know if there is anything we can do to assist further- we are always here to assist where we can!

10/10 Excellent

subramanyam

Liked: Property conditions & facilities
Quite good for the price
Stayed 1 night in May 2024
Response from Golden Nugget on May 9, 2024
Thank you for your feedback.

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, amenities
Great price for the stay. Not enough food options
Stayed 1 night in May 2024
Response from Guest Services on May 8, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! My Room was super clean and nice!
Stayed 1 night in May 2024
Response from Guest Services on May 8, 2024
Thank you for staying with us. We appreciate your feedback!!

6/10 Okay

Anton

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
1. Towels and parking and breakfast are not included in the room price. Even the most modest hotels provide free breakfast, but not yours. 2. The flooring in the room stinks of urine. We ventilated the room and then couldn’t warm it up. Over the course of the entire evening, the heater was only able to heat the room to 65 degrees. I had to sleep in socks. 3. The water in the shower is cold, then barely warm. We let the water run for an hour, but the warm water never came out. For 3 days we were not able to take a shower. 4. The snow between the hotel and the parking lot has not been removed. Arriving people are forced to get out of the car directly into a puddle of water and snow.
Stayed 2 nights in May 2024
Response from Guest Services on May 8, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Excellent

ALICIA, FRESNO

Liked: Cleanliness, staff & service
Good location
Stayed 2 nights in May 2024
Response from Guest Services on May 7, 2024
Thank you for staying with us. We appreciate your feedback!!

4/10 Poor

Walter

Liked: Cleanliness
Disliked: Property conditions & facilities
Room could not produce heat for we older folks. Addition of a large number of young adults and associated noise. Room keys would not work and couldn't be fixed after two trips up to the assigned floor = room moved.
Stayed 2 nights in May 2024
Response from Guest Services on May 8, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

8/10 Good

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Heat not really working, so room temp was cold
Stayed 1 night in May 2024
Response from Guest Services on May 6, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Excellent

Makini

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room neighbors were very noisy so I called the front desk to request a move. LeeAnn, Valerie and Ann were fantastic. They moved us to a nice room without hesitation and we were able to enjoy our 37th wedding anniversary in peace.
Stayed 2 nights in May 2024
Response from Guest Services on May 6, 2024
Thank you for staying with us. We appreciate your feedback!!! Also, the issues are being addressed

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine however Friday night several hundred young adults checked in and overwhelmed the hotel and from that night around 6pm until 3am they made a lot of loud noice in the hallway yelling and slamming doors.
Stayed 2 nights in May 2024
Response from Guest Services on May 5, 2024
Thank you for staying with us. Your concerns are being addressed and thank you for your feedback!!

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service
Pool closed in winter, and gym is a bit lacking; however, friendly staff really make up for a lot!
Stayed 3 nights in Mar 2024
Response from Guest Services on May 5, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

4/10 Poor

Valerie

Traveled with partner
Just very crowded check in conditions and no extra employees to help out Also the elevator to get to the room was extremely backed up with people. Not enough management of issues
Stayed 1 night in May 2024
Response from Guest Services on May 4, 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Excellent

Shari

Stayed 1 night in May 2024
Response from Guest Services on May 23, 2024
Thank you for staying with us. We appreciate your feedback!!!