Property grounds
Check availability

Reviews of GetAways at the Lodge at Kingsbury Crossing

GetAways at the Lodge at Kingsbury Crossing
133 Deer Run Court, Stateline, NV

Reviews

9.0

Wonderful

Rating 10 - Excellent. 95 out of 147 reviews" "
Rating 8 - Good. 31 out of 147 reviews" "
Rating 6 - Okay. 13 out of 147 reviews" "
Rating 4 - Poor. 4 out of 147 reviews" "
Rating 2 - Terrible. 4 out of 147 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Zachary

Traveled with family
Disliked: Property conditions & facilities
Construction on parking lot was loud and inconvenient
Stayed 2 nights in May 2024

10/10 Excellent

Piangta

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Jen on May 21, 2024
Thank you for your wonderful feedback!

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanest place I've ever stayed at. A little different than a normal hotel but I loved that about it. The staff were very kind. Definitely will be returning.
Stayed 3 nights in May 2024
Response from Jen on May 21, 2024
We appreciate you staying with us! Thank you for your feedback.

10/10 Excellent

Cori

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Jen on May 7, 2024
We appreciate you staying with us! Thank you for your positive feedback.

10/10 Excellent

Roman

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice place, close to heavenly
Stayed 2 nights in Apr 2024
Response from Jen on May 3, 2024
We appreciate your positive feedback. Thank you for staying with us.

10/10 Excellent

Dan, Redding

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay for up to a week. Nice location great people at the reception. We loved it.
Stayed 2 nights in Apr 2024
Response from Jen on Apr 26, 2024
We appreciate you staying with us. Thank you so much for your positive feedback!

10/10 Excellent

Shelly

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Apr 2024
Response from Jen on Apr 23, 2024
We appreciate you staying with us! Thank you for your positive feedback.

2/10 Terrible

Ting

Stayed 2 nights in Mar 2024

10/10 Excellent

Antonio

Traveled with family
Great stay!
Stayed 2 nights in Mar 2024
Response from Jen on Mar 12, 2024
Thank you for your positive feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Cozy spot & perfect location
Property called me before my stay to help with check in process. We checked in really late and they made it so easy to grab our keys. Keep in mind that this is a time share, not a hotel but the room we got was so comfortable. It was the perfect stay for a weekend away with my partner. The best part is the location. It is around the corner from all the South Lake Tahoes casinos, restaurants, the village AND Heavenly. We will be back!
Stayed 2 nights in Feb 2024
Response from Jen on Feb 18, 2024
Thank you for your positive feedback. We greatly appreciate it!

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jen on Feb 18, 2024
Thank you for your positive feedback.

10/10 Excellent

FERNANDO

Stayed 3 nights in Dec 2023
Response from Jen on Feb 18, 2024
Thank you for your positive feedback.

10/10 Excellent

Anastasiia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Jen on Feb 18, 2024
Thank you for your positive feedback.

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Dec 2023
Response from Jen on Feb 18, 2024
Thank you for your positive feedback.

8/10 Good

Jacob

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Jen on Oct 16, 2023
Thank you for your review! We appreciate it.

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Jen on Oct 16, 2023
Thank you for the positive review! We are glad you enjoyed your stay.

10/10 Excellent

Lily

Liked: Cleanliness, room comfort
Fantastic
Very nice place to stay. Safe, quiet and clean. It’s has nice kitchen, good size refrigerator and oven so we can cook some meals instead to go out every day. We will definitely stay there again for next trip to Tahoe.
Stayed 3 nights in Aug 2023
Response from Jen on Oct 16, 2023
Thank you for the positive review! We certainly appreciate it.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Beautiful unit but no air conditioner.
Great location, very clean and had everything we needed for our 3 night stay. Be aware that there is NO air conditioning in any of the units so it gets very stuffy during the day and uncomfortable in the bedroom. We had to keep the sliding door open the entire stay and used 4 fans to get any air flow. Luckily, the weather was cool at night but during the day, the unit was still hot.
Stayed 3 nights in Aug 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Don’t ask to use the hot tub!
The accommodations and location were great. However, in order to use the hot tub you have to get the front office staff to let you in. The key pad was disabled. The hot tub has very limited hours 10am-7pm. During my stay, the office staff member was extremely rude and put out that I wanted to use the hot tub. I asked her how her day was going and she said fine unless someone wants to use the hot tub. She unlocked the hot tub room and stood at the door and directed me to shower down the hall before entering the hot tub. I was in my bathing suit and told her I already showered upstairs before I came down. She was so rude and dismissive so I went down the hallway to shower, and when I came back, she said you’re not going to be able to use the hot tub today . I’ve never been treated so rudely, she locked me out of the hot tub while I stood in my bathing suit in the lobby, , luckily someone from housekeeping came by and let me retrieve my belongings. I was a guest at the property for six nights and this encounter really ruined my vacation.I tried to get the woman’s name but she refused to provide it
Stayed 5 nights in Jun 2023

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2023
Response from Jen on Jul 7, 2023
Thank you for your positive feedback we definitely appreciate it!

4/10 Poor

galia

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The beds are not comfortable. The sofa bed is good as a sofa but very noisy and very uncomfortable to sleep on. The actual bed was smaller than a queen and not easy to sleep 2 people. Also it was inna very small room that did not feel great to sleep in.
Stayed 2 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Jen on Jul 7, 2023
Thank you for your positive feedback!

10/10 Excellent

Bangkai

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2023
Response from Jen on Jun 21, 2023
Definitely appreciate your positive feedback. Looking forward to future visits!

6/10 Okay

Robin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Place was quiet. Needs updated appliances. Needs more games or activites for kids. We were able to walk up the hill to a bike rental place. There is a nice bike trail to the beach.
Stayed 2 nights in May 2023
Response from Jen on Jun 21, 2023
Thank you for your positive feedback. We hope you stay with us again.

2/10 Terrible

Elenore

Disliked: Cleanliness, amenities, property conditions & facilities
The place is horrible. The hot Jacuzzi is only open from 8 to 6pm, during which I doubt how many guests will stay in hotel instead of going out for vacations. We still rush back at 5:30pm to use jacuzzi only for 15mins, and we got rejected for various reasons. The lady at front desk firstly warned us its closing soon (implying us to not use the Jacuzzis), secondly asked us to be "courtious" because we "left water on the floor yesterday after using Jacuzzis". I wonder, in a Jacuzzi, how do prople get out of pool without leaving water on the floor? By flying in the air? For check in, she gave a 10min speech about all the rules in the lodge, particularly about cleaness. I understand to put all dirty towels in the bath tub, but remove pillow cases, flat sheet and fitted sheet as well? Clean out dishes? I was very anxious during the 2 days stay, worrying we did something wrong, 1 person in my group didnt use the towels at all because she didnt want to make it dirty, and even scared of sleeping on the bed, again, for the cleaness. else we will be charged if more than 1hour and 15 mins cleaning needed. That's a very abstract rule. How to count 1.25 hour of work? Does washing and drying time be included? 1.25 hour work per cleaning person? At the end, We spent more than 1 hour to clean the room before leaving. Guests should be aware of those rules, in a written format, before they book the place. These are some beyond normal requirements.
Stayed 2 nights in May 2023

8/10 Good

Mark

Liked: Amenities
Nice alternative to staying at the casinos with their resort and parking fees.
Stayed 2 nights in Apr 2023
Response from Jen on Jun 21, 2023
Thank you for your positive feedback! Glad you enjoyed your stay.

8/10 Good

Dai

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Great value, would stay again.
Stayed 3 nights in Apr 2023

10/10 Excellent

Damien

Traveled with group
Liked: Cleanliness, property conditions & facilities
I really enjoyed my two-night stay at the Lodge. It’s centrally located on a quiet street that is very near the casinos and heavenly ski resort. The front desk and cleaning staff have great pride in their work and it shows. They are very organized and everything was super clean. Although the lobby hours are limited, we enjoyed the espresso-based coffees, the spa area, and the fresh fruit. Sarah was especially kind and welcoming. The room was a good size and had a separate bedroom area, as well as a pull-out sofa bed. You get a decent sized fridge and a very well outfitted kitchen. Sliding door to a small deck area. Lots of nice features to the room. Would definitely stay again!!
Stayed 2 nights in Apr 2023

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, room comfort
Lobby and Spa Closed Early
We had a wonderful stay, the staff was very helpful and nice and the place was very nice. My only comment is that the lobby closed at 7 pm and the spa closed at 6 pm, which seemed inconvenient. We were hoping to use the spa after skiing.
Stayed 2 nights in Mar 2023
Response from Jen on May 3, 2024
We appreciate you staying with us. Thank you for your positive feedback.

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2023

8/10 Good

gary

Liked: Cleanliness, room comfort
Tahoe ski trip
Great sized and comfortable space, bed a little too soft. Only issue was on checking in both our CC's were declined because their machine was malfunctioning and counter people's attitudes changed. Tried another machine and all worked fine proving it was their machine error but their attitude was still there - disappointing.
Stayed 3 nights in Mar 2023

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Favorite place to stay
I’ve stayed at different places in the area in previous years, but the Lodge is hands-down, the only place I stay when visiting Tahoe. Their excellent customer service and the effort they place to maintain the facilities is unparalleled. The staff is always responsive to requests and ensure the guests are enjoying their stay.
Stayed 3 nights in Feb 2023

10/10 Excellent

Angela

Liked: Cleanliness, room comfort
Wonderful place. Definitely recommend it! Only wish was that the bed was a king size and we had a better view.
Stayed 3 nights in Oct 2022
Response from Jen on Oct 18, 2022
We are glad you had a great stay! Thank you for your positive feedback.

10/10 Excellent

Roberta, San Antonio

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed there years ago and just as nice. Loved the fireplace in the morning.
Stayed 6 nights in Sep 2022
Response from Jen on Sep 29, 2022
We are happy you enjoyed your stay with us! Definitely appreciate your positive feedback.

10/10 Excellent

Melissa, San Antonio

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property!!! Check-in was simple/efficient, property was very clean, amenities were great!!! Great location! Definitely coming back!!!
Stayed 6 nights in Sep 2022
Response from Jen on Sep 28, 2022
We are happy you had a great stay with us! Thank you for your positive feedback.

10/10 Excellent

LuCynda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place was a great stay! The property is landscaped beautifully abd it was very clean and quiet. We will definitely consider Kingsbury Court again next time we are in the Tahoe area.
Stayed 4 nights in Aug 2022
Response from Jen on Sep 5, 2022
We are glad you had a great stay with us! Definitely appreciate the positive feedback.

10/10 Excellent

Jasmin

Stayed 3 nights in Jul 2022

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2022
Response from Jen on Jun 29, 2022
We are happy you had a great stay! Definitely appreciate the positive feedback.

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, room comfort
We had an excellent time- the amenities were perfect, we especially appreciated the laundry facilities since we had spent time in Reno also since leaving home. Rose, at the front desk, was the only person we had interaction with. She was so helpful and extremely pleasant and friendly! We even saw a bear 🐻 from our balcony! We will stay again if given the opportunity to need lodging in Tahoe!
Stayed 4 nights in Jun 2022
Response from Jen on Jun 9, 2022
Thank you for the positive feedback. We are happy you had a great stay!

10/10 Excellent

Bienvenido, San Carlos

Liked: Cleanliness, property conditions & facilities
Excellent place for vacation, quiet place and staff very helpful. I definitely back to this place
Stayed 3 nights in May 2022
Response from Jen on May 24, 2022
We are happy you had a good stay! Definitely appreciate the positive feedback.

10/10 Excellent

Jonathan, Bend

Liked: Cleanliness, amenities, property conditions & facilities
This is a great place. Only a few blocks from casino’s. 1 Bedroom’s are basically a suite. Very clean and quite. Does come with a kitchenette as well. Only thing I would change, please don’t call me in the morning on the room line, especially just to ask me “How is Everything?” The land lines in the room are extremely loud and I’m on vacation, sleeping in.
Stayed 3 nights in May 2022
Response from Jen on May 18, 2022
We are glad you had a good stay! Definitely appreciate the positive feedback.

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Reception Staff is exceptionally friendly and very helpful . The One Bedroom Unit was spotless and thoroughly furnished. The grounds are well prepared to enjoy time resting in outdoor forest settings. Everything was as comfortable and relaxing as it could be.
Stayed 5 nights in May 2022
Response from Jen on May 16, 2022
Glad you enjoyed your stay with us! Thank you for the positive feedback.

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Superb service but facility upgrades needed
As always the staff provided excellent service at all times. They truly care about their guests and do all possible to make the stay enjoyable. The property owners need to upgrade the beds though. Our mattress and pillows were old and uncomfortable to the point where it caused neck and back pain. It would be nice to upgrade the parking lot as well so guests don’t have to walk park beyond the lot and walk thru slippery ice and muddy snow.
Stayed 4 nights in Feb 2022

8/10 Good

Rosalva

Stayed 3 nights in Jan 2022

8/10 Good

Karli

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2022
Response from Jen on Jan 24, 2022
Thank you for the positive feedback. We are glad you enjoyed your stay with us!

10/10 Excellent

Charles E.

Stayed 5 nights in Aug 2021

2/10 Terrible

Maureen

Stayed 3 nights in Jul 2021

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the Lodge at Kingsbury Grade. We have stayed here many times and appreciate
Stayed 4 nights in Jul 2021

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet off the main city center but close enough to walk or bike.
Stayed 4 nights in Jul 2021