Dear April,Thank you for leaving a review. Please know we have limited control over any reservations made through third-party sites, and any discrepancies should be taken up with the site you booked with. We look forward to having you as our guest in the future!

Dear Sage,Thank you for your feedback! We're delighted to hear you enjoyed our breakfast. We look forward to welcoming you back to Embassy Suites by Hilton St. Louis Downtown for another great start to your day!

Dear Glendal,Thank you for your review. We're glad you found your room satisfactory. However, we're concerned about the difficulties you faced during check-in. Your comments regarding valet parking and the early check-in fee will be taken into consideration, and we appreciate your feedback. It was a pleasure having you here, and we hope to have the opportunity to provide you with a truly exceptional stay on your next visit.

Dear Diane,Thank you for joining us at Embassy Suites by Hilton St. Louis Downtown. We are thrilled you found our accommodations comfortable and clean, but we're sorry if you were impacted by outside noise. Please know that our team is always available to assist with any concerns you have, and we appreciate your feedback. We are grateful to have hosted you, and we hope to welcome you back next time you're in town.

Dear Jennifer,Our goal is always to go above and beyond, so we hope you will consider letting us know how we could have improved your stay. It was a pleasure having you as our guest, and we hope we will have the opportunity to host you again to change your perceptions.

Dear Elise,Thank you for choosing Embassy Suites by Hilton St. Louis Downtown and for your wonderful feedback. We are pleased that our friendly service, amazing amenities, and dedication to cleanliness helped make your stay a great one. It was our sincere pleasure to host you, and we look forward to welcoming you back soon for another five-star stay!

Dear Kiersten,Our Embassy Suites by Hilton St. Louis Downtown team is thrilled you enjoyed our cleanliness, service, and incredible buffet. We cannot wait to welcome you back for another fantastic time!

Dear Steven,We always appreciate hearing from our guests and are glad you enjoyed your visit. The next time you're in town, please come see us again at Embassy Suites by Hilton St. Louis Downtown!

Dear Antonette,We're so happy to know that you had a great time with us overall and that you enjoyed our spacious, comfortable accommodations. Thank you so much for the perfect rating, and we hope to see you again soon.

We appreciate the perfect rating! Thank you for being our guest. Join us again for another comfortable stay the next time you're in the city!

Dear Tamara,We're thrilled you enjoyed our complimentary breakfast and social hour and that our team provided excellent service! Thank you for choosing to stay at Embassy Suites by Hilton St. Louis Downtown, and we hope to welcome you back for another pleasant visit!

Dear Susan,Thank you for choosing Embassy Suites by Hilton St. Louis Downtown and for sharing such a wonderful, five-star review. Our team takes great pride in our hotel and ensuring that our guests have everything they need for a perfect stay, so they will be honored to know they were a highlight of your visit. We look forward to welcoming you back for many more great experiences.

Dear Aida,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any disappointment with the pool and hot tub as well as for any issues with the in-room amenities. We'll keep your comments in mind, and we hope to see you again should you be back in the area.

Dear Robyn,Thank you for your feedback! We're glad you found our hotel pleasant, and we hope to see you again soon!

Dear Erin,It's wonderful to hear that your experience with our team was so positive! We strive to provide friendly and helpful service, so knowing that our team made a great impression on you is very rewarding. We look forward to welcoming you back for another great stay with us.

Dear Jesten,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any issues with the bathroom and cable. We'll look into your comments further, and we hope to see you again should you be back in the area.

Dear Brianna,Guest satisfaction means everything to our team, so we're disappointed you did not enjoy your stay. Feedback helps us make effective changes, so we hope you will consider reaching out to share how we could have served you better.

Dear Josh,We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.

Dear Jose,We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.

We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.

Dear Whitney, Thank you for staying at Embassy Suites by Hilton St. Louis Downtown and for the perfect rating! However, we regret that other aspects of your stay fell below your expectations. Rest assured, our team is committed to positive change, so we will reflect upon your concerns and work together to address them. We hope to welcome you back.

Dear Rasheed,We apologize that our policies impacted your stay. Please know we ask that all guests adhere to these so that we can ensure every guest has a comfortable stay. If you have any other questions, do not hesitate to reach out to us.

Dear Ruth,We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.

Dear LaDonna,We're delighted you enjoyed your stay at Embassy Suites by Hilton St. Louis Downtown! It's great to know that our friendly staff and delicious breakfast impressed you. Please come see us again the next time you're in the area.

Dear Courtney,Thank you for sharing your experience! We're thrilled you had a great stay with us and enjoyed our incredible breakfast offerings. Maintaining a peaceful atmosphere within our hotel is important to us, and we're delighted that you found it quiet during your time here. We can't wait to welcome you back to Embassy Suites by Hilton St. Louis Downtown for another enjoyable stay!

Dear Brad,Thank you for taking the time to leave us your feedback. While we appreciate the high rating, we're sorry to hear about any cleanliness concerns during your visit. This matter is very important to us and we'll be sure to discuss your comments with our housekeeping team so that improvements can be made for the future. Please consider giving us another chance soon; we're confident that we can impress you.

Hello Ronald,We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Dear Suzi,Thank you so much for taking the time to leave your review. Please accept our apologies for any disappointment in our jacuzzi closure during your visit, as well as any issues with our pool. We understand your frustration and apologize for any inconvenience this may have caused. Please know we are currently in the process of tiling our jacuzzi. Nevertheless, your feedback will be discussed internally, and we'll work to ensure that we are meeting our high standards of guest satisfaction. Please consider giving us another chance soon; we're confident that we can impress you.

Thank you for staying with us. We apologize for the noise on the street level.

Thank you Barbara!

Thank you Melissa! Hope to see you soon!

Thank you for staying with us. We appreciate your comments and will share with our leadership during our weekly staff meetings. We're glad you loved the breakfast; it is our favourite too.

Kimberly,Thanks for sharing your experience with us. We are happy to see that your expectations were met and look forward to your return.

Thanks for your valued feedback and business. We are delighted to learn that you enjoyed your stay with us and hope to see you again soon.

thank you for staying with us. We are excited to announce that we have started our new room remodelling.

Thank you for staying with us!

Thank you and look forward to seeing you again.

Thank you for staying with us. We are glad you had a fun stay.

Thank you for staying with us. We are sorry the stay did not meet your expectations. We are sorry and will try to improve our experience the next time you stay.

Thank you for staying with us and sharing your stay. We are excited to begin our suite refresh this month. Hope to see you in the Summer to check out our new suites.

Jerry, thank you for staying with us and we are excited to announce we have started our suite refresh this month.

Thank you Kristopher! We appreciate you staying with us. We look forward to finishing our refresh on the guest rooms.

Shyanne, THANK YOU for staying with us! We cannot wait until you get to see our new suites under refresh starting this month.

Thank you for staying with us. We look forward to seeing you again this Summer. Travel Safe!

Thank you for staying with us! Come back and see our new refreshed guest suites this Summer. Our refresh is currently underway.

Thank you for staying with us! Come back and see our new refreshed guest suites this Summer. Our refresh is currently underway.

Thank you for staying with us! Come back and see our new refreshed guest suites this Summer. Our refresh is currently underway.

Thank you for staying with us! We hope to see you again next year!