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Reviews of 473 Grenada Boutique Resort

4 out of 5
473 Grenada Boutique Resort
New Westerhall Point, Fort Jeudy, St. George's

Reviews

9.4

Exceptional

Rating 10 - Excellent. 16 out of 19 reviews" "
Rating 8 - Good. 1 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

7.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Kenneth, Alexandria

Traveled with family
Disliked: Cleanliness, staff & service
The property was pretty far from anything. You needed to take a taxi $40 one way to get dinner. They did not have a restaurant but brought the food to your room and it was usually lukewarm by the time it arrived. They did not seem to know how to make certain things on their menu. Mayo on a quesadilla? They frequently got the order wrong even though we communicated in writing by WhatsApp. The road ended about 1/4 mile from the entrance of the resort with a steep downhill path full of potholes necessary to traverse to get to their parking lot. The villas were nice. The reception area was a desk in a small room that was not open on before 8:00am after 6:00pm or on Tuesdays. Tough luck if you needed something outside those hours. The staff was nice and friendly.
Stayed 5 nights in Feb 2024
Response from Mark Solomon - Owner on Mar 3, 2024
Hi Kenneth, I'm sorry that the privacy and quiet location was not to your liking, as you can see from our reviews guests love 473. I can appreciate it may not be the resort for everyone.We are not on the main hotel belt and we definetly are not a fly and flop property. We highly recommend getting a car and advise all our guests before arrival and have it delivered to the resort or airport an arrival. We email our guests prior to arrival, so they know to what they will expect and pre book tours and stock options for the Kitchen etc.On reviewing your file I also note that you did not reply to any these messages or questions we sent prior to your arrival. We shall review this so all guests are aware of what to expect when they stay with us.Our office is open 8-5/6 and we have conceirge available 24 hrs a day, kitchen is open 8am daily and service ends typically 8.30pm. We use whatsapp and this was set up for the duration of your stay so you can request assistance at any time from any where. I've reviewed our communiucations there was no mention regarding wrong orders, or needs that went unanswered, your one comment was ' I love it here'. We would have loved the opportunity to correct any issues prior to you leavingAs for the roadway, this is not under our control as its a government road, I am pleased to report that repairs are being made.Thanks for staying and we look forward to welcoming all guests in the future, please contact the resort if you want any clarification and I will be happy to speak with you personally on any questions you may haveMany Thanks Mark Solomon - Owner

8/10 Good

RACHEL E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and very spacious. Their staff is great and they offer dining on site. On the other hand, if you have problems with stairs do not book this property. There are numerous stairs getting to the individual villas. Another drawback is the road leading to the resort is in very poor condition.
Stayed 2 nights in Feb 2024
Response from Mark Solomon - Owner on Mar 3, 2024
Hi Rachelle,Thanks for staying with us, we are located on a small hillside and the villa's are nesteld down to the waters edge. We always highlight to guests that we have numerous stairs if they have any mobility issues.Glad you enjoyed your stay and hope to see you again in the future.Kind RegardsMark and Jennifer Solomon

10/10 Excellent

Arthur

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The property is beautiful. The Villa was very nice with everything you need for a luxury family vacation. The service was outstanding. I truly enjoyed every interaction with the stuff. Attentive organized, available 24/7. I've stayed in some very luxury places before and I can say without hesitation this is by far the best service I've had in Years. Big Thank You to the owners and staff.
Stayed 7 nights in Dec 2023
Response from Mark on Mar 3, 2024
Thanks Arthur it was a pleasure having you stay with us Your family were awesome and your youngest , what a wonderful character.Hope to see you again in the future have a great 2024.Warmest regardsMark and Jennifer SolomonOwners

10/10 Excellent

Crystal

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
If you’re looking for the perfect stay while in Grenada, 473 villas is it! Aesthetically pleasing, floor to ceiling views, the absolute perfect place for photos. The villa was so clean! No musty smells, perfectly coordinated decor within. Andrea was so attentive as well as the rest of the staff. Literally anything you need, they’re of assistance. The owner Mark was also extremely helpful. We dined on the gazebo poolside (breakfast and dinner) and it was so fresh and beautifully presented. The grounds are so well kept. Damian, was also so very helpful to us! So friendly, kind and again attentive!!! Don’t miss out, Grenada is a hidden gem!! I will be back this year and the only place I’ll stay is 473. If you’re using the taxis ask for Syisha. So informative I learned so much about the island from him! Beautiful property for honeymoons and special occasions. I can’t say enough!! This property delivers everything you need plus immaculate views. Thank you 473!!!
Stayed 3 nights in Apr 2023
Response from Mark on Apr 23, 2023
Hi Crystal,Thank you so much for your review, it makes us all extremely happy to hear you had such a great time and appreciate our small slice of paradise.Hope to see you again in the futureHave a great summer and take careKindest regardsMark Solomon and the team at 473

10/10 Excellent

Kathryn

Stayed 3 nights in Dec 2021
Response from Mark Solomon on Dec 14, 2021
Wonderful having you stay with us, thanks for making extra effort to travel during this year and get to experience 473 Boutiques Villas and our beautiful island of Grenada. Have a wonderful festive season and hope to see you again Best wishes from 473.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super private, beautiful grounds and gardens, meticulously maintained, fantastic view from the infinity pool overlooking the ocean. The villa was classy, and very well appointed, spacious, and comfortable. Close enough to town to get many options for delivery if you don’t feel like going out or cooking. The only down was weeds in the ocean off the small beach. I mainly swam in the pool.However Grand Anse Beach was only 15 minutes away, and we went there. The management arranged a driver for us , and that meant private tours for the entire island, dinner suggestions we probably wouldn’t have discovered on our own, and pointing out interesting things along the way. I went with my mom who is 86, and my daughter who is 26, everyone in our party loved it. Everyone was extremely good with my mom, and helped with luggage and her walker. We were oceanfront two bedroom, but a garden view villa would work great for seniors who can’t do steps. I also collected some nice shells beachwalking at the villa. The only suggestion for improvement would be screen doors on the sliders opening onto the ocean. We did get some mosquitoes in the evening, and fans in the living room and dining room ceilings would also be a positive addition. The bedrooms had excellent A/C. There was always a good breeze from the ocean flowing through.
Stayed 14 nights in Feb 2020
Response from Mark on Mar 5, 2020
Hi Janet, thank you for taking the time to write such a thoughtful review. Its so helpful for other guests and travelers. It was great having you stay and enjoy Grenada. We look forward to welcoming you back some time. Say hi to your mom and daughter. Hope Canada has a short winter!

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
nice property NO BEACH, your picture of property is probably years old, should be updated
Stayed 3 nights in Nov 2019
Response from Andie on Dec 25, 2019
Hello, Thank you for taking the time to leave us a review. We have noted both your positive and negative comments. We are constantly improving our amenities and hope you will visit again in the future to enjoy them. Andrea

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is located in a quiet and very lush area. It’s 25 minutes away from everything! We had Andrea, our amazing concierge help us with everything we needed. Perfect experience for our first time in Grenada!
Stayed 6 nights in Apr 2019
Response from Andrea on May 20, 2019
Thanks so much for taking the time to give us feedback and we are so glad you had a great time staying with us at 473, its a pleasure to meet you and look forward to seeing you again.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking
What a beautiful place to stay in Grenada. Andrea took great care of me. The Villa’s are stunning. Views from the pool are breathtaking. I’ll be back.
Stayed 3 nights in Apr 2019
Response from Andrea on Apr 10, 2019
You were a wonderful guest I was happy to take care of you. We have lots of exciting new specials coming up and I look forward to having you back to enjoy them.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small number of villas. Very friendly host and staff. Exisite views and infinity pool. High end residential neighborhood. Quiet.
Stayed 3 nights in Mar 2019
Response from Andrea on Mar 27, 2019
Thank you for staying with us. We are very proud of our luxury resort. Peaceful and quiet but close enough to town and the restaurant belt. Next time we can arrange a private chef so that you can enjoy intimate fine dining in the privacy of your luxury villa. See you again soon.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice villa, great pool although a bit too cool. Views were great and quiet location to relax. Needs more food options as there are no restaurants within walking distance. A light breakfast/snack and drink bar would be good.
Stayed 7 nights in Mar 2019
Response from Mark on Mar 27, 2019
Thank you for leaving us a review. We really appreciate your choosing to stay at our luxury resort. Although we offer private chefs and personal food experiences we agree that a bistro overlooking the ocean would be awesome. We are working on some really cool ideas for 2020, keep in touch so we can share our developments and have you come back to try them out. Thanks again for writing, Look forward to hearing from you in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Andrea on Apr 3, 2019
Thanks

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is remote but there is excellent sights to be seen if you like exploring. Andrea is the concierge and manager and is very dedicated to making sure you have the best stay imaginable. She is such an asset to this very special boutique resort. Rather you want to relax and enjoy yourself or get out and explore, this is a place that will impress anyone.
Stayed 7 nights in Nov 2018
Response from Andrea on Nov 15, 2018
Thank you so much for taking the time to review 473 Grenada Boutique Villa Resort We are so happy you enjoyed our luxury getaway villas. We pride ourselves on our secluded and tranquil surroundings, ensuring our guests can unwind in a quiet and relaxed oasis, even though we are just 15 minutes from the bustle of the hotel belt and major shopping centers. It was a pleasure having you stay, and we hope you visit us again soon. Warmest Regards, Andrea.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Owner on Oct 15, 2018
Thank you so much for your stay, great to have you with us. Look forward to seeing you again soon.

10/10 Excellent

Leo, Vancouver Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly constructed modern villas. Very comfortable and luxurious .very helpful staffs.
Stayed 1 night in Aug 2018
Response from Andrea on Oct 9, 2018
Thanks for your comments, great to have you stay with us.

10/10 Excellent

VERONICA, MISSISSAUGA, ONTARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE PROPERTY WAS SERINE, SPA LIKE, ABSOLUTELY GORGEOUS SURROUNDINGS. INFINITY POOL, SECLUDED BEACH, LUSH GARDENS AND THE SOUND OF A WATERFALL AS YOU ENTERED OR LEFT THE PROPERTY. THE ROOMS ARE BEAUTIFUL ALL WITH TERRIFIC VIEWS. THE STAFF (EVERYONE) WERE SUPER, GREAT PERSONALITIES, ACCOMMADATING REALLY HELPFUL IN SUPPLYING ANYTHING WE NEEDED. WE WERE TREATED LIKE ROYALTY AND STILL FELT LIKE FAMILY.
Stayed 4 nights in Jul 2018
Response from 473 on Aug 1, 2018
Thank you so much Veronica. It was a pleasure having you stay with us. We hope to welcome you back someday soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

10/10 Excellent

Romel, Barbados

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was breath taking!!! The entire property speaks for itself!!
Stayed 3 nights in May 2018
Response from Christine on May 22, 2018
We really appreciate it! Thanks so much for staying with us you are a lovely couple. We hope to see you again soon.

10/10 Excellent

Ju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment of arrival, to our final goodbyes. 473 Resort Villa, was such a phonmenal place to be at peace. This lovely villa is breath taking. Waking up to such a beautiful view each morning on the water. The villa was super clean! Spacious! Just perfect! Ms. Andrea was a sweetheart with assisting with all that was needed to accommodate our stay. We will be returning for sure! Also, the communication was A+ service! Couldn’t ask for anything better!
Stayed 4 nights in Apr 2018
Response from Christine on May 7, 2018
Thanks so much Ju. It was wonderful having you and your friends stay with us and we look forward to welcoming you again soon!