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Reviews of Hampton Inn & Suites Springdale/Zion National Park

2.5 out of 5
Hampton Inn & Suites Springdale/Zion National Park
1127 Zion Park Blvd, Springdale, UT

Reviews

9.4

Exceptional

Rating 10 - Excellent. 789 out of 1006 reviews" "
Rating 8 - Good. 153 out of 1006 reviews" "
Rating 6 - Okay. 34 out of 1006 reviews" "
Rating 4 - Poor. 11 out of 1006 reviews" "
Rating 2 - Terrible. 19 out of 1006 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful location. The staff was great. Very friendly. We will definitely be coming back.
Stayed 2 nights in Apr 2024

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Peter, Poulsbo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent. Friendly and homey while also being a hotel. Beautiful rooms - clean, roomy, and comfortable. My wife always wakes quite early - she could go down to the dining area at 3am and have coffee, sit at a table, and read. This was a VERY nice thing for her. Staff are excellent and friendly - it's our favorite place to stay in the area.

8/10 Good

Jill

Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Liked: Amenities
Great location. Close to everything! On the line for the shuttle to Zion. Couldn’t be better!
Stayed 1 night in Apr 2024

6/10 Okay

Rebecca

Traveled with family
Great location! Will stay in Springdale again if visiting Zion! This Hampton Inn was exactly as expected and a nice place to stay for an evening and while on the move to the next park.
Stayed 1 night in Apr 2024
Response from Denise W. on Apr 26, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback.

2/10 Terrible

Mary Ann

Traveled with group
Disliked: Cleanliness, staff & service, amenities
So we came in to check in at 325pm and was told the room will not be ready for another 30-45mins.Ok, we understand even if check in time is 3pm, we left our bags to eat first. We came back at 420 pm and again was told by Jade that room is still not ready and will take about 15mims more, no apologies,not even an apologetic smile or to you know just say would you like to sit down and have water first. We are irritated at this point coz she was so poker faced and just terrible at customer service. It seemed like others had no problem checking in but us. The location was good but the worse customer service. And i jave stayed at 5 star hotels, 4 and even motels too locally and internationally so they just irritated the hell out of 4 weary travelers.
Stayed 1 night in Apr 2024
Response from Denise W. on Apr 26, 2024
Thank you for your review and thank you for staying with us. I would like to personally apologize for the inconvenience that you experienced during your stay. I will make sure to follow up with the front desk agents that were here during your time of check in and also partner with the housekeeping team about your room not being ready. You are important to us and we appreciate your feedback.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, including breakfast
Stayed 2 nights in Apr 2024
Response from Denise W. on Apr 26, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback.

8/10 Good

Phakdey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, just a mile from the Zion entrance. The hotel is located within walking distance to many shops and restaurants.
Stayed 3 nights in Apr 2024
Response from Denise W. on Apr 26, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback.

10/10 Excellent

Justin

Stayed 2 nights in Apr 2024

10/10 Excellent

Irma

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, great breakfast options, friendly staff..
Stayed 2 nights in Apr 2024
Response from Denise W. on Apr 26, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback.

8/10 Good

Kristen

Liked: Cleanliness, staff & service
It was great but pool was closed for spring break… and a huge inconvenience to the families staying
Stayed 2 nights in Mar 2024
Response from Denise W. on Apr 26, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback.

10/10 Excellent

dina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our visit to Zion. Large room
Stayed 2 nights in Apr 2024
Response from Denise W. on Apr 26, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback.

10/10 Excellent

Nikhil, Newark

Stayed 1 night in Apr 2024
Response from Denise W. on Apr 26, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback.

10/10 Excellent

Amy, Kelowna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Excellent location for Zion beautiful room and comfortable bed. Everything was fantastic.
Stayed 1 night in Mar 2024
Response from Denise W. on Apr 4, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

6/10 Okay

Jolie

Stayed 3 nights in Mar 2024
Response from Denise W. on Apr 26, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback.

8/10 Good

Elizabeth, Hinsdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Breakfast. Shuttle to Zion Canyon right in front of the hotel. Numerous walkable dining options.
Stayed 2 nights in Mar 2024
Response from Denise W. on Apr 4, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

6/10 Okay

Kathleen Fitzgerald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful. And ckean
Stayed 1 night in Mar 2024
Response from Denise W. on Apr 4, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

10/10 Excellent

Clarice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Mar 2024
Response from Denise W. on Apr 4, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Denise W. on Apr 4, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff - easy parking
Stayed 2 nights in Mar 2024
Response from Denise W. on Apr 4, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

10/10 Excellent

Evelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing.
Stayed 2 nights in Mar 2024
Response from Denise W. on Apr 4, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

2/10 Terrible

Joseph

Stayed 1 night in Feb 2024
Response from Denise W. on Apr 4, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

10/10 Excellent

Rocky

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location not far from the park entrance. Within walking distance to multiple restaurants and local shopping. Very clean and the staff was very friendly as well
Stayed 1 night in Feb 2024
Response from Denise Wood on Feb 29, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

10/10 Excellent

Robert

Stayed 1 night in Feb 2024
Response from Denise W. on Apr 4, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
You need to update hair dryers and coffee makers in the rooms to get 5 Stars
Stayed 3 nights in Feb 2024
Response from Denise Wood on Feb 29, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!! Clean, beautiful, friendly!!!
Stayed 1 night in Feb 2024
Response from Denise Wood on Feb 29, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

8/10 Good

Rachel

Stayed 2 nights in Feb 2024
Response from Denise W. on Apr 4, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

10/10 Excellent

Maria, Somers

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, hotel is great !! Should be rated a 4 star
Stayed 1 night in Feb 2024
Response from Denise Wood on Feb 29, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Denise Wood on Feb 29, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful with late check in.
Stayed 4 nights in Feb 2024
Response from Denise Wood on Feb 29, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

10/10 Excellent

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing area. The town is beautiful and well kept. Loved it here
Stayed 1 night in Feb 2024
Response from Denise Wood on Feb 29, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views
Stayed 1 night in Feb 2024
Response from Denise Wood on Feb 29, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

10/10 Excellent

Allyn

Liked: Cleanliness, staff & service, room comfort
Love it!!!!
Stayed 2 nights in Jan 2024
Response from Denise Wood on Feb 29, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

10/10 Excellent

Marsha

Stayed 2 nights in Jan 2024
Response from Denise Wood on Feb 29, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location near the park! The room was spacious and the view was remarkable.
Stayed 2 nights in Jan 2024
Response from Denise Wood on Feb 29, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Denise Wood on Feb 29, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

10/10 Excellent

Roy Fred

Stayed 2 nights in Jan 2024
Response from Denise W. on Apr 4, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

8/10 Good

Angela

Traveled with partner
Liked: Property conditions & facilities
Great overall stay. Only negative for me was soap and shampoo ran out and there were no replacements on hand. Awesome, location and friendly staff! Would stay here again.
Stayed 1 night in Jan 2024
Response from Denise Wood on Feb 29, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

10/10 Excellent

Arjav

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Denise Wood on Feb 29, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Denise Wood on Feb 29, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Denise Wood on Feb 29, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

10/10 Excellent

GIZEM

Stayed 1 night in Jan 2024
Response from Denise Wood on Feb 29, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

8/10 Good

STEVE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness
Stayed 1 night in Jan 2024
Response from Denise Wood on Feb 29, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

10/10 Excellent

william

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay before The Narrows
Great room at a great price. Didn’t really have a chance to check out some of the other amenities. Room was clean and comfortable. Check in was nice.
Stayed 1 night in Dec 2023
Response from Denise Wood on Feb 29, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
We like this hotel. The staffs are very friendly! We will stay there again if we went there. Thank you
Stayed 2 nights in Dec 2023
Response from Denise Wood on Feb 29, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

10/10 Excellent

Chris

Stayed 2 nights in Jan 2024
Response from Denise Wood on Feb 29, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the common area for hanging out and having drinks. The shower was a bit slow. Comfortable bed, pillows, and room.
Stayed 2 nights in Jan 2024
Response from Denise Wood on Feb 29, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Denise Wood on Feb 29, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!

10/10 Excellent

LING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
c'est un hotel 10/10！petit-dejeuner de bon gout，salle a manger avec belle decoration，et du personnel sympa！
Stayed 1 night in Jan 2024
Response from Denise Wood on Feb 29, 2024
Thank you for staying with us and thank you for your review. You are important to us and we appreciate your feedback!