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Reviews of Four Winds Casino South Bend

3 out of 5
Four Winds Casino South Bend
3000 Prairie Ave, South Bend, IN

Reviews

9.4

Exceptional

Rating 10 - Excellent. 101 out of 125 reviews" "
Rating 8 - Good. 14 out of 125 reviews" "
Rating 6 - Okay. 4 out of 125 reviews" "
Rating 4 - Poor. 4 out of 125 reviews" "
Rating 2 - Terrible. 2 out of 125 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Star

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything (including the slot machines) was very clean! Staff was friendly and helpful. My only two reasons to not give 5 stars: 1. Beds were too hard 2. Not enough food selections (the restaurants all have limited hours)
Stayed 1 night in May 2024

10/10 Excellent

Ruby

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
This place is so amazing. I will definitely be coming back for another stay here.
Stayed 1 night in May 2024
Response from Lauren on May 23, 2024
Thank you for your 5-star review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

changhoon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 4 nights in May 2024
Response from Lauren on May 21, 2024
Thank you for your 5-star review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Room!
Stayed 1 night in May 2024
Response from Lauren on May 7, 2024
Thank you for your 5-star review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Some things not open due to low amounts of people during the week
Stayed 1 night in Apr 2024
Response from Lauren on May 1, 2024
Thank you for your review. We'll share your ratings with our hotel team. We hope to see you again soon. Have a great day

10/10 Excellent

Seth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good entertainment in our back yard but if you want anything not on site its a drive.
Stayed 2 nights in Feb 2024
Response from Lauren on May 1, 2024
Thank you for your review. We'll share your ratings with our hotel team. We hope to see you again soon. Have a great day!

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the updated and cleanliness of the Hotel and restaurants are good and the buffet was excellent and so much to choose from. I highly recommend this Casino and Hotel to everyone and definitely we’ll come back
Stayed 3 nights in Apr 2024
Response from Lauren on May 1, 2024
Thank you for your 5-star review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Roger, Defiance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the 21st floor and the view was beautiful! All of the employees are nice and friendly. Our room was fresh and clean and the bed was very comfortable. Will be back soon!
Stayed 1 night in Apr 2024
Response from Lauren on Apr 16, 2024
Thank you for your 5-star review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptionally friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Lauren on Apr 17, 2024
Thank you for your 5-star review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe.
Stayed 1 night in Apr 2024
Response from Lauren on Apr 13, 2024
Thank you for your review. We'll share your ratings with our hotel team. We hope to see you again soon. Have a great day.

10/10 Excellent

Paige

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and all of the staff were super helpful and friendly.
Stayed 4 nights in Mar 2024
Response from Lauren on Apr 2, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

8/10 Good

Janine, Chicago

Stayed 2 nights in Mar 2024
Response from Lauren on Apr 16, 2024
Thank you for your review. We'll share your ratings with our hotel team. We hope to see you again soon. Have a great day.

4/10 Poor

Ted

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 9 nights in Mar 2024
Response from Lauren on Apr 2, 2024
Thank you for your review. Please feel free to reach out if you have any concerns.

8/10 Good

Auora

Traveled with family
Everything was good
Stayed 1 night in Mar 2024
Response from Lauren on Mar 22, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Isaac

Stayed 3 nights in Mar 2024
Response from Lauren on Apr 2, 2024
Thank you for your review. We’ll share your rating with our hotel team. Have a great day.

10/10 Excellent

Jennifer

Traveled with partner
Beautiful hotel and facility! There was a trash can in our room that got missed from the previous stay.
Stayed 1 night in Mar 2024
Response from Lauren on Mar 12, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property, convenient with everything in one place. Room was nice clean and quiet. Bed was very comfortable.
Stayed 1 night in Mar 2024
Response from Lauren on Mar 9, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lauren on Feb 27, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice accommodations.
Stayed 1 night in Dec 2023
Response from Lauren on Feb 27, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

THOMAS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Feb 2024
Response from Lauren on Feb 21, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Lauren on Feb 13, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Lauren on Feb 2, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lauren on Jan 26, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lauren on Jan 23, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

8/10 Good

Faith, Macomb

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful. Hotel was beautiful. The only real complaint was they wouldn’t clean the room. For $250 a night and we stayed 4 nights. They should have cleaned the room
Stayed 4 nights in Dec 2023
Response from Lauren on Jan 17, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyhody really friendly!
Stayed 1 night in Jan 2024
Response from Lauren on Jan 17, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Ryon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious
Response from Dyane on Jan 9, 2024
Thank you for the review. We appreciate your time and input. Hope to see you again soon!

10/10 Excellent

joyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Years Eve
1st time stay with my family, son and husband, great stay had a wonderful time, most definitely stay again.
Stayed 1 night in Dec 2023
Response from Dyane on Jan 9, 2024
Thank you for the review Joyce! We appreciate the kind words and will share with our Hotel staff. See you soon.

10/10 Excellent

Josie

Stayed 4 nights in Dec 2023
Response from Dyane on Jan 9, 2024
Thank you for the recent review, Josie. We appreciate your feedback and time. Hope to see you again.

10/10 Excellent

ralph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Dyane on Jan 4, 2024
Thank you for the review Ralph. We appreciate your deed back and hope to see you again soon!

4/10 Poor

Tim

Liked: Staff & service, property conditions & facilities
Pros: Very clean. Hotel desk staff was very nice and welcoming. Cons: Poorly laid out casino. Looks like everything was just thrown in with no plan. I'd say the bed was rock hard but I've slept on softer rocks but this was made up with pillows so soft that they were basically non existent.
Stayed 1 night in Dec 2023
Response from Lauren on Feb 2, 2024
Thank you for your review. We'll share your ratings with our Hotel team! We hope to see you again soon. Have a great day.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Dyane on Jan 3, 2024
Thank you for the recent review, Walter. We appreciate your time and feedback. Hope to see you again soon!

10/10 Excellent

Nicole

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Dyane on Jan 3, 2024
Thank you for the recent review, Nicole. We appreciate your time and feedback. Hope to see you again soon!

10/10 Excellent

Tashanda, Gary

Stayed 1 night in Dec 2023
Response from Lauren on Jan 23, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Vicky

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got to the hotel early and they let me check in early
Stayed 1 night in Dec 2023
Response from Dyane on Jan 3, 2024
Thank you for the recent review, Vicky. We appreciate your time and feedback. Hope to see you again soon!

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The Staff are so Amazing!
Stayed 1 night in Dec 2023
Response from Lauren on Feb 2, 2024
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall just a beautiful hotel and property
Stayed 2 nights in Dec 2023
Response from Dyane on Jan 2, 2024
Thank you for the review Mary! We appreciate your time and hope to see you again soon.

10/10 Excellent

Shevetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Dyane on Jan 2, 2024
Thank you for the recent review Shevetta, we hope to see you again soon. Happy New Year!

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Dyane on Jan 2, 2024
Thank you for the review Aaron. We hope to see you again soon. Happy New Year!

10/10 Excellent

Dorothy

Traveled with family
Awesome
Very good staff !
Stayed 1 night in Dec 2023
Response from Lauren on Dec 30, 2023
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Sandra

Stayed 1 night in Dec 2023
Response from Lauren on Dec 30, 2023
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Friendly staff
Stayed 1 night in Dec 2023
Response from Lauren on Dec 28, 2023
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Calandria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed the night for my 30th birthday! No complaints at all!
Stayed 1 night in Dec 2023
Response from Lauren on Dec 22, 2023
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property clean rooms
Stayed 1 night in Dec 2023
Response from Lauren on Dec 19, 2023
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Amanda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lauren on Dec 19, 2023
Thank you for your review. We’ll share your rating with our team. Have a great day.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lauren on Dec 19, 2023
Thank you for your review. We’ll share your rating with our team. Have a great day.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Dec 2023
Response from Lauren on Dec 14, 2023
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Hasan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lauren on Dec 13, 2023
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it. Had an amazing time and didn’t even need to gamble. Beautiful setting and welcoming staff and wonderful food at the copper rock !
Stayed 1 night in Dec 2023
Response from Lauren on Dec 12, 2023
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.

10/10 Excellent

Lisa

Stayed 1 night in Dec 2023
Response from Lauren on Dec 12, 2023
Thank you for your review. We'll share your ratings with our team! We hope you will stay with us again soon. Have a great day.