Save

Best Western Plus The Quays Hotel Sheffield

4.0 star property
Upscale hotel, walk to Ponds Forge International Sports Centre

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Best Western Plus The Quays Hotel Sheffield

Standard Room, 1 Double Bed, Non Smoking, View | In-room safe, desk, iron/ironing board, free WiFi
Indoor pool
Junior Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Bar (on property)
Lobby
Reviews
8.0

Very good

Popular amenities

  • Pool
  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Parking availableParking availableParking available

Explore the area

Map
Victoria Quays, Furnival Road, Sheffield, England, S4 7YB
  • Popular LocationPonds Forge International Sports Centre8 min walk
  • Popular LocationCrucible Theatre11 min walk
  • Popular LocationUniversity of Sheffield17 min walk
  • AirportManchester (MAN)91 min drive
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Room amenity

Standard Room, 1 Double Bed, Accessible, Non Smoking

10/10 Exceptional

Highlights

Heating
Flat-screen TV
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Desk
  • 164 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, View

Room amenity

Standard Room, 2 Twin Beds, Non Smoking, View

Highlights

Heating
Flat-screen TV
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking, Balcony

Room amenity

Superior Room, 1 Double Bed, Non Smoking, Balcony

Highlights

Balcony or patio
Heating
Flat-screen TV
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, View

Room amenity

Standard Room, 1 Double Bed, Non Smoking, View

10/10 Exceptional

Highlights

Heating
Flat-screen TV
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Room amenity

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Desk
  • 164 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

Highlights

Heating
Flat-screen TV
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Desk
  • 164 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Room amenity

Standard Room, 2 Twin Beds, Non Smoking

10/10 Exceptional

Highlights

Heating
Flat-screen TV
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Desk
  • 164 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, 1 King Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Desk
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking, Balcony

Room amenity

Superior Room, 2 Twin Beds, Non Smoking, Balcony

Highlights

Balcony
Heating
Flat-screen TV
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
  • 164 sq ft
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
Leonardo Hotel Sheffield
Free WiFi
Restaurant
Air conditioning
Breakfast available
8.8 out of 10, Excellent, (1011)
The price is $72
$86 total
includes taxes & fees
Jun 2 - Jun 3
Leonardo Hotel Sheffield

About the neighborhood

Sheffield

Located in Sheffield, Best Western Plus The Quays Hotel Sheffield is near the airport and near a train station. Sheffield and Tinsley Canal Trail and Hillsborough Leisure Centre are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Meadowhall Shopping Centre and Parkgate Shopping Park. Looking to enjoy an event or a game? See what's going on at Ponds Forge International Sports Centre or Utilita Arena Sheffield.
Visit our Sheffield travel guideOpens in a new window

What's nearby

  • Ponds Forge International Sports Centre - 8 min walk
  • Sheffield Hallam University - 10 min walk
  • Crucible Theatre - 11 min walk
  • Sheffield City Hall - 14 min walk
  • University of Sheffield - 17 min walk

Getting around

  • Sheffield Station - 12 min walk
  • Meadowhall Interchange Tram Stop - 19 min drive
  • Doncaster (DSA-Sheffield) - 37 min drive

Restaurants

  • Kommune - 7 min walk
  • Diyafa restaurant دار الضيافة - 8 min walk
  • Imrans - 6 min walk
  • The Dorothy Pax - 2 min walk
  • KFC - 7 min walk

About this property

Best Western Plus The Quays Hotel Sheffield

Upscale hotel near the airport
Best Western Plus The Quays Hotel Sheffield is located close to Ponds Forge International Sports Centre, and provides a bar, a gym, and a steam room. For some rest and relaxation, visit the sauna. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy perks such as:
  • An indoor pool
  • Full breakfast (surcharge), self parking (surcharge), and an elevator
  • A front-desk safe and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff and location
Room features
All 128 rooms include comforts such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels and DVRs
  • Heating, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • DVR
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 22 2023 to December 31 2024 (dates subject to change):
  • Sauna
The property will be renovating from November 11 2023 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 12 for adults and GBP 6 for children
  • Uncovered self parking fee: GBP 8.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

The Quays Hotel Sheffield
Best Plus The Quays Sheffield
Best Western Plus Quays Hotel
Best Western Plus The Quays Hotel Sheffield Hotel
Best Western Plus The Quays Hotel Sheffield Sheffield
Best Western Plus The Quays Hotel Sheffield Hotel Sheffield

Frequently asked questions

Does Best Western Plus The Quays Hotel Sheffield have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Plus The Quays Hotel Sheffield?

As of May 26, 2024, prices found for a 1-night stay for 2 adults at Best Western Plus The Quays Hotel Sheffield on Jun 23, 2024 start from $66.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus The Quays Hotel Sheffield pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 50.00 per stay. Service animals are exempt from fees.

How much is parking at Best Western Plus The Quays Hotel Sheffield?

Self parking is available for GBP 8.00 per day.

What time is check-in at Best Western Plus The Quays Hotel Sheffield?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus The Quays Hotel Sheffield?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Plus The Quays Hotel Sheffield located?

Situated near the airport, this hotel is within a 10-minute walk of Sheffield and Tinsley Canal Trail and Ponds Forge International Sports Centre. O2 Academy and Sheffield Hallam University are also within 10 minutes. Sheffield Station is 12 minutes by foot.

Reviews

8.0

Very Good

Rating 10 - Excellent. 163 out of 416 reviews" "
Rating 8 - Good. 141 out of 416 reviews" "
Rating 6 - Okay. 64 out of 416 reviews" "
Rating 4 - Poor. 28 out of 416 reviews" "
Rating 2 - Terrible. 20 out of 416 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for my stay in Sheffield.
Stayed 1 night in May 2024

8/10 Good

Karen, Trail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special touch having Bryan Adams music playing in the lobby on a concert day! Loved it!
Stayed 1 night in May 2024

10/10 Excellent

uzma

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff have been amazing everytime we have been visiting for the last ten months more on a weekly basis however recently have not felt that welcomed by a certain member of staff who shows no customer service care at all and come across very rude and abrupt. We have always enjoyed being here as the staff have always been friendly but recently we do not feel that is the case with one of the receptionist called Adeola. It would be appreciated if this individual respects customers and approaches them in a positive manner. Recommendations would be to improve her customer service skills on how to approach and acknowledge a paying guest! Maybe select her to individual 1-2-1 training on customer care. As a paying guest - first approach by any member of staff is crucial to the first impressions of the location and the experience.

10/10 Excellent

uzma

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always amazing specially reception staff and the breakfast bar staff always cheerful and welcoming.
Stayed 1 night in May 2024

4/10 Poor

Ruth

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The staff were friendly, the food average, the room clean and the worst night's sleep I've had with paper thin pillows, completely lacking any support, boosted by bathroom towels and still awful. This was my first and last visit to a Best Western. Far better budget quality at Premier Inn.
Stayed 1 night in Apr 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Ponds Forge, perfect for events there
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Business traveler, Traveled with family
Liked: Amenities
No issues
Stayed 1 night in Apr 2024

6/10 Okay

Gina

Stayed 1 night in Apr 2024

6/10 Okay

Nicola

Traveled with partner
Liked: Cleanliness, staff & service
The hotel looks nice. Lovely big bed. The setting over the quays is good. However I don’t agree with £8 charge for parking if booking through an agent, free if direct. The walls are paper thin. I heard EVERYTHING from the couple above. I had no sleep. TV would be better if it was actually a smart TV as was advertised. I would give it 3 stars.
Stayed 1 night in Apr 2024

8/10 Good

Derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for work and walk into city centre in evenings.
Stayed 4 nights in Apr 2024

8/10 Good

Derek

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is really good for business and then walking into Sheffield city centre for meals and drinks in the evening. When the weather is ok the quays area is a good part of the city. Rooms are fine and staff are really helpful.
Stayed 2 nights in Apr 2024

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
The Wi-Fi capacity is really poor. Very hard to do anything with internet or even email. The hotel needs to upgrade the Wi-Fi to increase the Bandwidth capacity for hotel guests as soon as possible.
Stayed 2 nights in Mar 2024

10/10 Excellent

Abigail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight while visiting for the weekend. Amazing service, friendly and helpful staff members- absolutely lovely people! Facilities were clean and the room had a wonderfully cozy atmosphere, would definitely recommend for your stay in Sheffield over pricier hotels in the city centre.
Stayed 1 night in Mar 2024

6/10 Okay

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room was spotlessly clean. Sadly the room was tired stains on carpet, broken loo roll holders and the bed had a duvet cover to small for the duvet on the bed which when asked to get sorted was eventually sorted. Staff spoke to were nice and polite. Could hear outside with the double glazed windows closed.
Stayed 2 nights in Feb 2024

6/10 Okay

Caroline

Liked: Cleanliness, property conditions & facilities
Promises so much but doesn't deliver
Looks lovely on arrival. However that's where things start to slip. Check in was slow, receptionist not easy to understand and didn't really know what she was charging me. Was shocked to be told there was a £50 deposit to pay, hadn't budgeted for that. We had room 321 right opposite the lift which was noisy all night. Pillows were far too soft I asked if they had other (like other hotels) but the answer was no! Preston paid for a dinner deal but it seems reception and the restaurant don't share the same info, felt I was having to tell them what services they offered all the time. If I was in a Premier Inn with their Good night guarantee I would have asked for it. I wasn't impressed for over £350 for 2 nights b&b
Stayed 2 nights in Feb 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Marie

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Very uncomfortable night’s sleep, the mattress was very soft and did not support the body. It was so soft it felt like your feet were higher than the head. In addition to this the mattress protector did not fit the bed, leaving a ridge in the bed. The shower head was very poor, difficult to shower. The shower thermostat on the shower bar was set to warm, which could not be altered - this lead to a lukewarm shower. WiFi did not let you access much as the signal was weak on the second floor. Car parking had to paid for unless you had booked directly with the hotel. This was only notified once booked with Expedia. Breakfast was good. Would not stay again.
Stayed 1 night in Feb 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Nicola

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa dirty and facilities out of order towels grubby. Food in restaurant terrible even the waitress agreed Breakfast good Heater clicking all night did not get much sleep Not value for money
Stayed 1 night in Feb 2024

8/10 Good

Angie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely, plenty of space in the car park (unlike other city centre hotels) and the room was clean and warm. The only drawback was the noise from the renovation work (they work at the weekend too!).
Stayed 2 nights in Feb 2024

2/10 Terrible

Nicola

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Only stayed for one night but found the room very comfortable. The only negative was the shower, it could have been more powerful and the water wasn’t very hot. Breakfast was very good with a wide selection to suit all tastes.
Stayed 1 night in Feb 2024

8/10 Good

Stephen

Stayed 1 night in Jan 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nice hotel but needs updating
Staff are lovely, hotel needs updating but is currently undergoing works, leisure facilities need updating, sauna was closed, pool fine but changing rooms rather tired. Everything was clean and tidy, we didn’t eat there as meeting friends.
Stayed 2 nights in Jan 2024

General hotel information

Reasons to Book
Room Cleanliness & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0