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关于堪萨斯城肖尼米申欢朋酒店的点评

2.5 out of 5
堪萨斯城肖尼米申欢朋酒店
16555 Midland Dr, Shawnee, KS

点评

8.8

超赞

10 分 - 超赞。399 条好评，共有 707 条点评" "
8 分 - 还可以。212 条好评，共有 707 条点评" "
6 分 - 一般。58 条好评，共有 707 条点评" "
4 分 - 很差。25 条好评，共有 707 条点评" "
2 分 - 糟糕。13 条好评，共有 707 条点评" "

9.0/10

清洁度

9.0/10

员工和服务

9.0/10

服务设施

8.8/10

住宿条件和设施

8.8/10

环保

点评

8/10 还可以

Donna

满意：员工和服务，清洁度
2024 年 5 月入住 3 晚

10/10 超赞

Sandra

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean. Good breakfast.
2024 年 5 月入住 1 晚

8/10 还可以

Donald，Elgin

商务旅客
满意：清洁度、服务设施、住宿条件和设施
Place was fine
2024 年 4 月入住 1 晚
Travis 于 2024 年 5 月 3 日 的回复
Hello Donald,Thank you for your review; we hope to see you again.

10/10 超赞

wendy

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place!
2024 年 4 月入住 1 晚
Travis 于 2024 年 4 月 25 日 的回复
thank you for your review we hope to see you again!

10/10 超赞

Youa

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lots of parking, loved having water and coffee available. Breakfast was good.
2024 年 3 月入住 2 晚
Travis 于 2024 年 4 月 25 日 的回复
Hello Youa, Thank you for your review; we are glad you found us accommodating. we hope to see you again

10/10 超赞

Dean，Capitola

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay at Hampton Inn. The front desk service was very pleasant. We were offered bottled water which was a nice touch. We will definitely stay again on our next trip to Shawnee Kansas!
2024 年 3 月入住 1 晚
Travis 于 2024 年 4 月 25 日 的回复
Hello Dean, Thank you for your review; we are glad you found our front desk pleasant! we hope to see you again.

8/10 还可以

Stepfanie，Ozark

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean
2024 年 3 月入住 1 晚
Travis Fitzwater-Burch 于 2024 年 3 月 21 日 的回复
Hello Stepfanie,Thank you for your review; we are happy you found our hotel clean while staying with us.We hope to see you again

8/10 还可以

Jodene

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice, comfortable hotel. Very kind lady hosting the breakfast area Sunday morning. The only slight issue we experienced was the sheets were very stiff and scratchy.
2024 年 3 月入住 1 晚
Travis Fitzwater-Burch 于 2024 年 3 月 21 日 的回复
Hello Jodene,Thank you for your review: we believe Beth, Edeli, and Mary do a fantastic job with us, and we appreciate your recognition of their work.We hope to see you again.

8/10 还可以

Amanda

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Very quiet! Hot breakfasts are always good at a Hampton Inn. Slightly different options each day for the hot foods (biscuits and gravy, sausage, Western omelettes, scrambled eggs depending on the day). Shower was hot and shower head is nice. Staff were very friendly. The only issues were that the TV service wasn't working well (kept cutting out), the indoor pool was chilly and kind of cloudy, the comforters seemed short on the sides, and there wasn't a 24 hour convenience area in the hotel, which is pretty standard these days. Vending machines didn't have water. There is a gas station really close where we could get things, but that's something to plan ahead for. We didn't bring any issues to anyone's attention because they were pretty minor.
2024 年 3 月入住 2 晚
Travis Fitzwater-Burch 于 2024 年 3 月 21 日 的回复
Hello Amanda,Thank you for your review. We apologize that you had these issues while staying with us. Maintenance has looked at the TV in the room and the poolroom thermostat, and they have corrected these issues. We are also in the beginning stages of a significant renovation and will receive a sweet shop that we are very excited about.We hope to see you again and earn a 5 out of 5!

6/10 一般

Luis

2024 年 3 月入住 2 晚
Travis 于 2024 年 4 月 25 日 的回复
Thank you for your rating

10/10 超赞

Russell

满意：住宿条件和设施
2024 年 2 月入住 1 晚
Travis Fitzwater-Burch 于 2024 年 3 月 21 日 的回复
Hello Russell,Thank you for your rating; we hope to see you again soon!

10/10 超赞

Randall

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚
Travis Fitzwater-Burch 于 2024 年 3 月 21 日 的回复
Hello RandallThank you for your rating; we hope to see you again soon!

10/10 超赞

Shannon

Very clean and friendly
2024 年 2 月入住 2 晚
Travis Fitzwater-Burch 于 2024 年 3 月 21 日 的回复
Hello Shannon,Thank you for your rating; we hope to see you again soon!

10/10 超赞

Newton

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
It was convenient and easy in & out roads
2024 年 1 月入住 1 晚
Travis Fitzwater-Burch 于 2024 年 3 月 21 日 的回复
Hello Newton,Thank you for your review; we are pleased you found our location convenient for your travels.We hope to see you again!

10/10 超赞

Herbert

2023 年 9 月入住 1 晚
Travis Fitzwater-Burch 于 2024 年 3 月 21 日 的回复
Hello Herbert,Thank you for your rating; we hope to see you again soon!

10/10 超赞

Natalia

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great!
The hotel and service were great! The shower was good - shower head was nice and high (we are tall) and the water pressure was good. The lady running the breakfast was wonderful.
2023 年 12 月入住 1 晚

10/10 超赞

Ronald

与家人及幼儿出行
满意：服务设施
we liked everything except the freezing indoor pool and the freezing elevators that were not heated. Breakfast bar was nice room was clean.
2024 年 1 月入住 1 晚

10/10 超赞

Sunny

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
Great stay!!
Great stay!! Clean rooms!! Wonderful service!!
2023 年 12 月入住 1 晚

8/10 还可以

Shalise

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel
It’s a really nice hotel and a quiet area. I’ll definitely stay again when I’m visiting family.
2023 年 12 月入住 1 晚

10/10 超赞

Amy

2023 年 12 月入住 1 晚

10/10 超赞

Barbara

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Everything was clean and new looking. Love the numerous outlets and charging ability.
2023 年 12 月入住 1 晚
Travis 于 2023 年 12 月 28 日 的回复
Hello Barbara,Thank you for your review; we are happy you had a great stay with us!We hope to see you again!

10/10 超赞

betsy

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great breakfast and comfortable beds. Also great shower!
2023 年 12 月入住 1 晚
Travis 于 2023 年 12 月 5 日 的回复
Thank you for your review; we are glad you had an excellent stay with us.We look forward to seeing you again.

10/10 超赞

Robert

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Travis 于 2023 年 12 月 5 日 的回复
Thank you for your rating; we are glad you had an excellent stay with us. We look forward to seeing you again.

10/10 超赞

Dennis

2023 年 11 月入住 1 晚
Travis 于 2023 年 12 月 2 日 的回复
Thank you for your rating; we are glad you had an excellent stay.We look forward to providing excellent service for you again!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable stay. Property could use an update/refresh
2023 年 10 月入住 1 晚
Travis 于 2023 年 12 月 2 日 的回复
Thank you for your review; we are glad you had a relaxing stay. We are going to have an extensive renovation in the coming year. We hope to see you again and show off the hard work going into our property.

6/10 一般

Qiaoyan

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
There is a smell in the bathroom. Also there is no handsoap to wash hands in the bathroom. No cup for mouth wash after brushing teeth.
2023 年 10 月入住 2 晚
Travis 于 2023 年 12 月 2 日 的回复
Thank you for your review. We apologize if you found our bathroom not up to snuff. We will always have additional soaps and supplies at the desk. we will be coaching our housekeeping team to ensure the room is fully stocked we hope to see you again and earn a 5 out of 5

10/10 超赞

Matthew

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice big rooms, nice lobby, good staff, good location with restaurants and movie theater within walking distance.
2023 年 10 月入住 2 晚
Travis 于 2023 年 12 月 2 日 的回复
Thank you for your review; we are glad you had an excellent stay.We look forward to providing excellent service for you again!

8/10 还可以

Stephen

满意：清洁度、员工和服务、住宿条件和设施
For location and convenience a good choice
2023 年 10 月入住 1 晚
Travis 于 2023 年 12 月 2 日 的回复
Thank you for your review; we are glad you had an excellent stay.We look forward to providing excellent service for you again!

8/10 还可以

Bobby

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Travis 于 2023 年 12 月 2 日 的回复
Thank you for your review; we are glad you had a great stay.We look forward to providing excellent service for you again and earning a 10 out of 10

10/10 超赞

Kenneth E

满意：清洁度、员工和服务、住宿条件和设施
Location
2023 年 10 月入住 1 晚
Travis 于 2023 年 10 月 16 日 的回复
Thank you for your review; we are glad you enjoyed our location. We hope to see you again!

10/10 超赞

Josean，Orlando

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚
Travis 于 2023 年 10 月 16 日 的回复
Thank you for your rating; we hope to see you again!

8/10 还可以

Natascha

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚
Travis 于 2023 年 10 月 16 日 的回复
Thank you for your rating; we hope to see you again and earn a 5 out of 5!

10/10 超赞

Mike

满意：住宿条件和设施，员工和服务
Everything was pretty much perfect. They even correctly keyed my card to work for the multiple days I stayed there, most hotels have always screwed up and my key card will only work for the first day because they forgot to key it for the multiple days I would be staying. Everyone I encountered there was extremely friendly, which is also a rarity. My only 2 complaints was my room had no microwave?? And the toilet sat so low that my thang got wet when pooping. I had to sit a special way to avoid that.
2023 年 9 月入住 3 晚
Travis 于 2023 年 10 月 16 日 的回复
Thank you for your review; we are pleased you enjoyed your stay. We also agree that we should have microwaves in the room. We will be starting a renovation this coming year, and one of our top asks is that we provide them Hopefully, this will happen. We hope to see you again!

10/10 超赞

max

2023 年 9 月入住 1 晚
Travis 于 2023 年 12 月 2 日 的回复
Thank you for your rating; we are glad you had an excellent stay.We look forward to providing excellent service for you again!

6/10 一般

Terry

满意：员工和服务，清洁度
不满意：客房舒适度
2023 年 9 月入住 2 晚
Travis 于 2023 年 10 月 16 日 的回复
Thank you for your rating; we hope to see you again and earn a 10 out of 10.

10/10 超赞

Jacqueline，McPherson

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
So the checkin was fast and friendly. No complaints there. The room was clean and comfortable. Bed was perfect. I LOVE the shampoo, conditioner and body wash are all in the shower as pumps. If every hotel would do that it would save me a lot of hassle. Breakfast was actually pretty good. Cheese omelet, sausage, waffles, cereal the basics. Thank you Hampton Inn!
2023 年 9 月入住 1 晚
Travis 于 2023 年 10 月 16 日 的回复
Thank you for your review. We are pleased you had a great stay and hope to see you again!

2/10 糟糕

judy

与家人出行
满意：服务设施
不满意：清洁度、员工和服务、住宿条件和设施
Carpet in public areas is filthy
2023 年 9 月入住 2 晚
Travis 于 2023 年 12 月 2 日 的回复
Thank you for your review. We apologize for you finding our carpets worn; we will have an extensive renovation in the coming year and will have all our flooring replaced.We hope you can come back and see all the work we put into our property.

10/10 超赞

Hermes

商务旅客
满意：清洁度、员工和服务、服务设施
Our employee really enjoyed his stay and mentioned it was the nicest Hampton he has ever stayed out.
2023 年 9 月入住 3 晚
Travis 于 2023 年 9 月 23 日 的回复
Hellow Hermes,Thank you for your review, We're happy to hear your employee had a great time with us. we hope we can see them again soon

10/10 超赞

Judi

2023 年 9 月入住 1 晚
Travis 于 2023 年 9 月 23 日 的回复
Hello Judi,Thank you for your rating we hope to see you again.

10/10 超赞

Natalie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
There was plenty of dining options around the place. Also we had accidentally left a Nascar jersey. I called the hotel they are going to send it my house.
2023 年 9 月入住 2 晚
Travis 于 2023 年 9 月 13 日 的回复
Thank you for your review. We are glad you had a good stay and enjoyed our location; hopefully, you will have received your jersey back, if not soon. Hope to see you again

8/10 还可以

Paul，Kingsport

与家人出行, 带宠物出行
满意：员工和服务
We liked that the hotel was close to shopping and the interstate. We didn't like that they no longer had a hot tub. The ceilings in the room were dirty and the room smelled musty!!!
2023 年 9 月入住 3 晚
Travis 于 2023 年 9 月 13 日 的回复
Thank you for your review; we are glad you enjoyed our location. We apologize that your room was not up to standard. We are investigating the room and ensuring all issues are resolved. We are also sorry you were unhappy that we do not have a hot tub.We hope to see you again for another chance to earn a 5 out of 5 stay.

10/10 超赞

Patricia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
Comfortable, quiet, got a GREAT sleep. Clean, great breakfast choices. Only down side is the decaf coffee was strong and had grounds in it.
2023 年 9 月入住 1 晚
Travis 于 2023 年 9 月 13 日 的回复
Thank you for your review; we are happy you had a great stay and apologize that our decaf was not up to the standards. We will ensure that our breakfast team and front desk staff watch it when brewing.We hope to see you again soon!

4/10 很差

真实旅客

不满意：清洁度、员工和服务、客房舒适度
I was not prepared for the lack of service. The employees were friendly enough, but it was a DIY experience. They only service the rooms, i.e., make the bed, supply clean towels, replenish toilet paper, empty wastebaskets, etc., every 4 days. The bed and pillows could have been more comfortable too. The bed was hard and the pillows were flat. The front desk employee told me all Hilton Hotels service rooms every 4 days, which I find hard to believe.
2023 年 9 月入住 4 晚
Travis 于 2023 年 9 月 13 日 的回复
Thank you for your review; we apologize that you were unhappy with your stay. We are following current Hilton Standards and doing stayover service every 4th night. We will be starting an every-other-night service schedule in October. And we are excited about an upcoming renovation coming sometime next year.We hope to see you again and earn a 10 out of 10

10/10 超赞

deborah

Just as I expected. Very sociable and efficient.
2023 年 9 月入住 1 晚
Travis 于 2023 年 9 月 8 日 的回复
Thank you for your review; we are pleased we could meet your expectations. We strive to provide an accommodating and friendly stay for all our guests and appreciate your region.

6/10 一般

Kevin

与家人出行
不满意：客房舒适度，住宿条件和设施
2023 年 8 月入住 1 晚
Travis 于 2023 年 9 月 3 日 的回复
Hello Kevin, Thank you for your rating, we hope to see you again soon and earn a 10 out of 10 rating

10/10 超赞

Barbara

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beat KC place to stay
2023 年 8 月入住 1 晚
Travis 于 2023 年 8 月 26 日 的回复
Thank you, Barbara!We appreciate your Praise. We can't wait to see you again!

8/10 还可以

Randy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚
Travis 于 2023 年 9 月 3 日 的回复
Hello Randy Thank you for your rating, we hope to see you again soon and earn a 10 out of 10 rating

10/10 超赞

Erin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice & quiet
The hotel was nice and quiet. Couldn't hear traffic. I liked the location, within walking distance to the movies and a few restaurants.
2023 年 8 月入住 1 晚
Travis 于 2023 年 8 月 26 日 的回复
Thank you Erin, We appreciate your feedback. We enjoy being away from the traffic, backed by green space, and having such great options for food and entertainment, all within walking distance. We hope to see you again soon.

10/10 超赞

Arnold

Muy bueno todo
2023 年 8 月入住 1 晚
Travis 于 2023 年 8 月 26 日 的回复
Gracias Arnold Nos alegramos de que haya disfrutado de su estancia. Esperamos volver a verle pronto.