Indoor pool

Reviews of Sheraton Shanghai Jiading Hotel

4.5 out of 5
Sheraton Shanghai Jiading Hotel
No 66, Jiatang Road, Juyuan New Area, Shanghai, Shanghai

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 35 reviews" "
Rating 8 - Good. 12 out of 35 reviews" "
Rating 6 - Okay. 5 out of 35 reviews" "
Rating 4 - Poor. 0 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jan 2024
Response from sheraton jiading on Feb 23, 2024
尊敬的客人,感谢您选择入住上海嘉定喜来登酒店,并且认可我们的工作,欢迎您对我们的问题做出反馈,十分期待您下次的入住,谢谢!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
nice hotel. Jut a little far from PVG.
Stayed 2 nights in Oct 2019
Response from Cloris on Nov 28, 2019
Thank you for staying with us. Our hotel is only 40 minutes away from Shanghai Hongqiao airport, which is much closer than Pudong International airport.

10/10 Excellent

Minsung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the stay at Jiading Sheraton, If you are willing to stay at this hotel, I would recommend to borrow bicycle from concierge, you can get to shopping area within 10mins, and it is worthy
Stayed 26 nights in Jun 2019
Response from Sheraton Shanghai Jiading on Dec 26, 2019
Dear guest, thanks for staying at Sheraton Shanghai Jiading Hotel and sharing your feedback with us. We are very pleased to learn that you have enjoyed your stay with us. Yes, that's a great idea to ride a bicycle in summer time in Jiading area. We look forward to seeing you at Sheraton Shanghai Jiading Hotel in the near future.

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019
Response from Sheraton Shanghai Jiading on Dec 26, 2019
Dear guest, thanks for staying at Sheraton Shanghai Jiading Hotel and the 10! We are happy to know that you had a great stay with us. We would like to hear more from you about your feedback. If your travel brings you back to Shanghai, we hope you can stay with us again. Thanks

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Shanghai short stay
Hotel very good, local area not great.
Stayed 3 nights in Apr 2019
Response from Andy on Apr 12, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Jiading. Nice room,stuff!I would book here again
Stayed 2 nights in Jan 2019
Response from Cynthia on Jan 24, 2019
Thank you for staying with us. We are glad to hear that you enjoyed your room and our hospitality. We look forward to welcoming you back again in the future.

10/10 Excellent

Zuchmir, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice and comfortable
great!
Stayed 2 nights in Jan 2018
Response from Rebecca Wang on Mar 1, 2018
Thank you for sharing with us. We are delighted to hear that you enjoyed your stay. We look forward to welcoming you back again in the future.

8/10 Good

su gil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017
Response from Ling on Dec 19, 2017
Thank you for staying with us. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back again in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2017
Response from Ling on Dec 14, 2017
Thank you for sharing with us. We are delighted to hear that you enjoyed your stay. We look forward to welcoming you back again in the future.

10/10 Excellent

Maureen, Santa Cruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Arriving in Shanghai, Jiading after a long day of meetings exhausted and ready to sleep, this hotel was welcoming and beautiful. The front desk check in was quick and easy. The views from my room of Jiading and the walking area near this hotel is beautiful. A Confucian temple near by that I wish we'd had time to explore. Would definitely return to this hotel.
Stayed 1 night in Oct 2017
Response from Rebecca on Nov 8, 2017
Thank you for staying with us. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back again in the future.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
still have room to grow
check in is quick and fine. staff ia kind. However, they didnt activate free wifi for me which should be included in the room i booked until i made a call to front desk. after i got in to the room, one person knocked the door and deliver fruits that didnt seem to be fresh as attached pic. Later, another person knocked the door and asked if i need ice which i didnt ask for. Next day, before checkout time, one person knocked the door and said she needed to check refrige. What is it about???? dont understand why they bothered a customer oftenly.
Stayed 1 night in Jun 2017
Response from Sheraton Shanghai Jiading on Dec 26, 2019
Dear guest, thanks for staying at Sheraton Shanghai Jiading Hotel. We are sorry to hear that your stay was not as perfect. Please be rest assured that your experience will be shared with the relevant department for further review and improvement. Additional training and guidelines will also be provided to our associates so to ensure we meet the Sheraton standard, and more importantly to meet our guests’ expectations.We highly appreciate your feedback as it will encourage us to do better. We hope for the opportunity to serve you again in the future.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good !!!
Good service especially from the concierge and the stay was very pleasant and comfortable
Stayed 3 nights in Jun 2017
Response from Sheraton Shanghai Jiading on Dec 26, 2019
Dear guests, thanks for your stay at Sheraton Shanghai Jiading and we were honored to be at your service. The hotel is located in the centre of Jiading District, Shanghai, with convenient transportation. It is about 600 meters from Metro Line 11 North Jiading Station, about 45 minutes to Shanghai Hongqiao International Airport by car, about 30 minutes to F1 Shanghai international circuit by car. Sheraton Shanghai Jiading provide comfortable and convenient accommodation for both business and leisure travelers. We look forward to welcoming you again at Sheraton Shanghai Jiading Hotel.

8/10 Good

Tony, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel all by its self.
The hotel is new and very nice. The only downside is that it is really all by its self. There isn't much around the hotel. Even the closest convenience store is more than 15 minutes walk away. Doing anything requires a taxi ride. The dinner buffet could use more options as well.
Response from rebecca on Nov 7, 2016
Thank you for staying with us. We are glad to hear that you enjoyed your room. Also, we are very sorry to hear that you are not satisfied with the location. We look forward to provide another memorable experience for you in the near future.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is located just nearby Jiading town, convenient.
Response from Sheraton Shanghai Jiading on Dec 26, 2019
Dear guests, thanks for your stay at Sheraton Shanghai Jiading and sharing your feedback with us. We are glad to hear that you had a great stay with us. The hotel is located in the centre of Jiading District, Shanghai, with convenient transportation. It is about 600 meters from Metro Line 11 North Jiading Station, about 45 minutes to Shanghai Hongqiao International Airport by car, about 30 minutes to F1 Shanghai international circuit by car. Sheraton Shanghai Jiading provide comfortable and convenient accommodation for both business and leisure travelers. We look forward to welcoming you again at Sheraton Shanghai Jiading Hotel.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2021
Response from Clarke on Jun 16, 2021
Thank you for staying with us. Our hotel is only 40 minutes away from Shanghai Hongqiao airport, which is much closer than Pudong International airport.

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Ki Ouk

Stayed 1 night in Dec 2019
Response from Clarke on Jun 16, 2021
Thank you for staying with us. Our hotel is only 40 minutes away from Shanghai Hongqiao airport, which is much closer than Pudong International airport.

10/10 Excellent

ryu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Cloris on Dec 19, 2019
Thank you for staying with us. We are glad to hear that you enjoyed your room. We look forward to welcoming you back again in the future.

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
컴퓨터 인터넷과 카톡이 전혀 되지 않습니다. E-Mail체크도 못하였어요. 그외의 것은 보통수준입니다.
Stayed 3 nights in Oct 2019
Response from Sheraton Shanghai Jiading on Dec 26, 2019
Dear guest, thanks for staying at Sheraton Shanghai Jiading Hotel and sharing your feedback with us. We are sorry to hear that you had an unpleasant stay in our hotel. We're afraid there is no access to Kakaotalk in China. About the internet issue you mentioned, our hotel team are working on the project to improve internet, and it will be finished soon. We look forward to seeing you at Sheraton Shanghai Jiading Hotel in the near future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
去嘉定用这个酒店
没问题,我觉得很好,房间很干净,外国人很多,有一点贵,附近没有便利店,我要便利店,只一个不满
Stayed 3 nights in Sep 2019
Response from Sheraton Shanghai Jiading Hotel on Dec 26, 2019
尊敬的客人,感谢您入住上海嘉定喜来登酒店,并为我们留下五星好评。酒店地处上海市嘉定区核心商务区,交通便利,距离地铁11号线嘉定北站约600米,到达上海虹桥国际机场约45分钟车程,到达F1上海国际赛车场约30分钟车程,国家会展中心约 40分钟车程。近期酒店附近开业了新的商场,我们期待下一次您到访上海,能够再次入住我们酒店,我们将为你提供舒适便捷的住宿体验。谢谢您!

8/10 Good

JJ, 서울

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
오픈한지 얼마안된것 같아 깨끗하고 좋았습니다 아직 주변에는 건설션장도 보이지만 강이옆에 있어너 야경이 좋습니다
Stayed 1 night in Aug 2019
Response from Sheraton Shanghai Jiading on Dec 26, 2019
Dear guest, thanks for staying at Sheraton Shanghai Jiading hotel and sharing your feedback with us. The construction nearby is completed. And we wish to welcome you again in Sheraton Shanghai Jiading Hotel in the near future.

10/10 Excellent

Verified traveler

Business traveler
Sehr gute Lage, in wegen Minuten ist man an der Metrostation. Restaurants und Einkaufsmöglichkeiten sind in wenigen Minuten zuereichen
Stayed 2 nights in Jun 2019
Response from Sheraton Shanghai Jiading on Dec 26, 2019
Dear guests, thanks for your stay at Sheraton Shanghai Jiading and sharing your feedback with us. We are glad to hear that you had a great stay with us. The hotel is located in the centre of Jiading District, Shanghai, with convenient transportation. It is about 600 meters from Metro Line 11 North Jiading Station, about 45 minutes to Shanghai Hongqiao International Airport by car, about 30 minutes to F1 Shanghai international circuit by car. Sheraton Shanghai Jiading provide comfortable and convenient accommodation for both business and leisure travelers. We look forward to welcoming you again at Sheraton Shanghai Jiading Hotel.

8/10 Good

MEI CHUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
網路不穩希望能改善
Stayed 3 nights in Apr 2019
Response from 上海嘉定喜来登酒店 on Dec 26, 2019
尊敬的客人,感谢您入住上海嘉定喜来登酒店,并为我们留下中肯的点评。关于您提到的网络问题,酒店团队正在进行网络改善工作,并且将在不久的时间内完工。我们期待下一次您到访上海,能够再次入住我们酒店,我们将为你提供舒适便捷的住宿体验。谢谢您!

10/10 Excellent

Chi Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Sheraton Shanghai Jiading Hotel on Dec 26, 2019
Dear guest, thanks for staying at Sheraton Shanghai Jiading Hotel. We're glad to know that you had a great stay with us. Looking forward to welcoming you again in the near future.

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed 4 nights in Sep 2018
Response from Sheraton Shanghai Jiading on Dec 26, 2019
Dear guest, thanks for staying at Sheraton Shanghai Jiading Hotel. We are sorry to hear that your stay was not as perfect. Please be rest assured that your experience will be shared with the relevant department for further review and improvement. Additional training and guidelines will also be provided to our associates so to ensure we meet the Sheraton standard, and more importantly to meet our guests’ expectations.We highly appreciate your feedback as it will encourage us to do better. We hope for the opportunity to serve you again in the future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from Sheraton Shanghai Jiading Hotel on Dec 26, 2019
Dear guest, thanks for staying at Sheraton Shanghai Jiading Hotel. We're glad to know that you had a great stay with us. Looking forward to welcoming you again in the near future.

10/10 Excellent

SOYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Sheraton Shanghai Jiading on Dec 26, 2019
Dear guest, thanks for staying at Sheraton Shanghai Jiading Hotel. We're glad to know that you had a great stay with us. Looking forward to welcoming you again in the near future.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2017
Response from Ling on Oct 23, 2017
Thank you for staying with us. We are disappointed to hear that your stay was not as perfect. Please be rest assured that your experience will be shared with the relevant department for further review and improvement. Additional training and guidelines will also be provided to our associates so to ensure we meet the Sheraton standard, and more importantly to meet our guests’ expectations.We highly appreciate your feedback as it will encourage us to do better. We hope for the opportunity to serve you again in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Sheraton Shanghai Jiading on Dec 26, 2019
Dear guest, thanks for staying at Sheraton Shanghai Jiading Hotel. We're glad to know that you had a great stay with us. Looking forward to welcoming you again in the near future.

8/10 Good

choi, YOKOHAMA,JAPAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
見晴らしはさておき
部屋は清潔、但しバスルームの引き戸のうち1つが建て付けが外れて、閉まらなかった。 部屋での生活に支障は全く無かった。 朝食は一度利用、味は満足。 ホテル内2階の日本食料理店を一度利用、味は美味しいが価格設定が若干高め。 Wi-Fi環境は良好。 窓の外の景色は嘉定の街並みが一望出来るが、工事中の建物が一番手前に見え目立つ。
Response from Rebecca on Nov 7, 2016
Thank you for staying with us. We are disappointed to hear that your stay was not as perfect. Please be rest assured that your experience will be shared with the relevant department for further review and improvement. We highly appreciate your feedback as it will encourage us to do better. We hope for the opportunity to serve you again in the future.

10/10 Excellent

Jinmoon, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
newly opened nice hotel
every thing was excellent except Japanese restaurant in 2nd floor
Response from Ling on Jun 18, 2016
Dear Jinmoon, Thank you very much for your positive review. We will keep our quality of service and facilities. Hope to welcome you back soon. Sheraton Shanghai Jiading

10/10 Excellent

Ding

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Sheraton Shanghai Jiading on Dec 26, 2019
Dear guest, thanks for staying at Sheraton Shanghai Jiading. We are glad to know that you had a great stay with us. Looking forward to welcoming you again in the near future.