Porch

Reviews of Abba Sevilla hotel

4 out of 5
Abba Sevilla hotel
Plaza de la Encarnación, 19, Seville, Sevilla

Reviews

9.6

Exceptional

Rating 10 - Excellent. 245 out of 306 reviews" "
Rating 8 - Good. 50 out of 306 reviews" "
Rating 6 - Okay. 9 out of 306 reviews" "
Rating 4 - Poor. 1 out of 306 reviews" "
Rating 2 - Terrible. 1 out of 306 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and location within walking distance to attractions, shopping, and dining options. Easy access to bus service to Seville train station. Roof top bar offers excellent views of the city and Cathedral. Hotel staff service was exceptional.
Stayed 3 nights in May 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Nice room and bathroom. Enjoyed the rooftop bar/lounge
Stayed 1 night in Apr 2024

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable hotel very close to shopping, restaurants, and sights. We would stay here again. And the breakfast was terrific.
Stayed 2 nights in May 2024
Response from José María Gómez, General Manager on May 13, 2024
Dear Taylor,Thank you for such a great review.It is truly gratifying to know that you found our hotel to be comfortable and appreciated the proximity to local shops, restaurants, and cultural sights. We're also thrilled that our breakfast selection impressed you and contributed to a memorable stay.Our team takes great pride in maintaining a high standard of cleanliness and service, and we're pleased these aspects stood out to you during your time with us. At abba Sevilla, we are committed to ensuring that our guests have a pleasant and comfortable experience, and your acknowledgment of our room amenities and overall hotel condition is a testament to our efforts.Thank you once again for choosing abba Sevilla, and for recommending us to future travelers. We take great pleasure in knowing that we've met your expectations and that you would consider staying with us again.We look forward to a return visit from you in the future.Best wishes,José María Gómez, General Manager

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. The staff/service were excellent. Our room was wonderful and they upgraded us to a suite for free. It was very large and beautiful. I loved the gym as well. It was very clean and fairly large. We also enjoyed cocktails, tapas, and the beautiful view from the rooftop bar. Fabulous location right in the center. So convenient to shops, restaurants, and historic landmarks. We also enjoyed great access to taxi service so close to the property which was great for us with our baggage. A Wonderful stay!
Stayed 1 night in May 2024
Response from José María Gómez, General Manager on May 13, 2024
Dear Ann,Thank you for such a positive review.It brings us immense joy to learn that you were delighted with the exceptional service our team provided, and that the complimentary upgrade to a suite added to the beauty of your stay. Our commitment to cleanliness and providing well-appointed amenities is reflected in your satisfaction with the room.The positive remarks about our fitness facilities and the inviting atmosphere at our rooftop bar, with its panoramic views, are greatly appreciated. We take pride in the central location of abba Sevilla, facilitating convenient access to the city's vibrant shops, restaurants, and historic landmarks, as well as taxi services for our guests' ease.Your wonderful experience is what we strive for every day, and we are glad that our efforts have resonated so well with you. Rest assured that your kind words will be shared with the entire team, who take great pleasure in ensuring our guests' comfort and happiness.It would be our pleasure to have you return on another occasion. Very best wishes,José María Gómez, General Manager

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to all attractions in Seville. Phenomenal roof top bar, but be sure to reserve because it is open to the public and fills up quickly. The views are probably some of the best in town. Good breakfast buffet. Rooms are very nice, modern, spacious and clean. We had a superior room with a small courtyard. It is enclosed as advertised so don’t expect a view. But we enjoyed the feature because it is quiet and very secluded. One suggestion though. Cushions for the patio chairs would be appreciated and some plants on the wall and ledges would make the place more charming and welcoming.
Stayed 4 nights in Apr 2024
Response from José María Gómez, General Manager on May 6, 2024
Dear Marc,Thank you for such a great review.We are thrilled to hear that you found our central location convenient for exploring the city's attractions and that our rooftop bar, abba's terraSeta, offered you some of the best views in town. It is wonderful to know that you enjoyed the breakfast buffet and found our rooms to be both modern and clean.Your feedback regarding the superior room with a small courtyard is greatly appreciated. We take note of your suggestions for cushions and some greenery to enhance the charm of the space. Your comfort and satisfaction are of utmost importance to us, and we will consider your recommendations for future improvements.At abba Sevilla, we strive to provide a tranquil oasis in the heart of the city, and we are pleased that you appreciated the quiet and seclusion of your room. Thank you for highlighting the modern amenities and spaciousness that contributed to a pleasant stay. We hope to have the pleasure of serving you again and providing another memorable experience.We look forward to a return visit from you in the future.Best wishes,José María Gómez, General Manager

10/10 Excellent

Andres

Liked: Staff & service, property conditions & facilities
This property was great - location was great, easy to walk to different sites. fantastic breakfast and great service. Will stay again!
Stayed 1 night in Apr 2024
Response from José María Gómez, General Manager on Apr 30, 2024
Dear Andres,Thank you for such a great review.It is a joy to learn that our strategic location provided the convenience you needed to explore the vibrant city of Seville with ease. We're also thrilled that you enjoyed the fantastic breakfast offerings and that the service met your expectations. Abba Sevilla is committed to delivering memorable experiences and we are humbled by your intentions to return. Thank you once again for choosing to stay with us and for your kind words.We look forward to a return visit from you in the future.Best wishes,José María Gómez, General Manager

8/10 Good

David

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This was a beautiful hotel, very well appointed with an excellent restaurant, bar and small pool area that was lovely and quiet. Unfortunately, we were assigned the first floor room directly above the restaurant and the noise of closing and opening the facility was quite disturbing to our sleep with moving heavy furniture and signage across the sidewalk. One star had to be docked from the score because there was no running water for several hours on one morning. We had a reservation for a tour we could not cancel or delay, and had to run out without freshening up that day. This could have been very upsetting to other guests, as the Flamenco fair was going on, and I imagined how upsetting it would be for someone with plans to get dressed up for photos and have no running water! Anyhow, the hotel kindly compensated us with a free breakfast the next day, and all was well! The view of the “Mushroom” structure was great, and the staff were helpful and friendly.
Stayed 3 nights in Apr 2024
Response from José María Gómez, General Manager on Apr 30, 2024
Dear David, Thank you for taking the time to review your stay.We are delighted to hear that you found our hotel beautiful and well-appointed, and that the amenities such as the restaurant, bar, and pool area met your expectations for a serene environment.We regret to hear that your rest was disturbed by noise from the restaurant below your room. Please rest assured that we strive to maintain a tranquil atmosphere for all our guests, and we take your comments seriously as part of our ongoing efforts to improve our services. Regarding the unexpected water outage you experienced, we understand the inconvenience this may have caused, especially during an event as significant as the Flamenco fair. We are grateful for your understanding and acceptance of our gesture to offer a complimentary breakfast as an apology for this rare inconvenience.It pleases us greatly that the view of the iconic Metropol Parasol from your room added a unique charm to your stay, and that our staff provided you with friendly and helpful service. These aspects are indeed among the highlights of abba Sevilla, and we are proud to hear that they contributed positively to your overall experience.We are looking forward to welcoming you again. All the best!José María Gómez, General Manager

10/10 Excellent

Faheera

Traveled with partner
Liked: Staff & service, property conditions & facilities
It was great experience … staff was extremely helpful and tried their best to accommodate all the customers . Very close to shopping and transportation. Will love to stay again 😊
Stayed 2 nights in Apr 2024
Response from José María Gómez, General Manager on Apr 25, 2024
Dear Guest, Thank you for this great review.It is heartwarming to learn that our staff's dedication to service excellence greatly contributed to your wonderful experience. The proximity to shopping and convenient transportation options is indeed one of the many aspects our guests cherish. It's delightful to know you're considering a return stay, and we can't wait to welcome you back.Thank you once again for choosing abba Sevilla for your stay in the heart of the city. We pride ourselves on maintaining the pristine condition of our hotel and are glad you appreciated it.We look forward to welcoming you back soon. Kind regards,José María Gómez, General Manager

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Plus points: Hotel conveniently placed, helpful reception desk staff, clean and quiet room. Could improve on: Disappointed that as a hotel guest we weren’t able to use rooftop bar; staff seemed stressed and weren’t particularly helpful.
Stayed 1 night in Apr 2024
Response from José María Gómez, General Manager on Apr 19, 2024
Dear Deborah, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that you found our location convenient and our reception staff helpful, reflecting our commitment to providing a welcoming environment.We regret to hear about your disappointment concerning the rooftop bar access. Please know that our guests' comfort is our top priority, and we strive to ensure all facilities are accessible whenever possible. In regards to our team, we apologize if our service did not meet your expectations. We are continually training our staff to ensure every guest feels supported and cared for during their stay.Your kind words about the cleanliness of your room and the overall condition of abba Sevilla are greatly appreciated. We are committed to maintaining high standards for our guests' enjoyment and satisfaction.We hope to welcome you back. Best wishes,José María Gómez, General Manager

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Abba Sevilla hotel is superb. It’s a very well presented, clean hotel, excellently positioned for exploring all the main attractions that Seville has to offer, but the real star of the show has got to be the rooftop bar, which provides a spectacular panoramic view of the city and a very attentive team of staff on hand to serve a range of food and drinks. Big shout out to Diego who was always so welcoming each time we visited the bar.
Stayed 4 nights in Mar 2024
Response from José María Gómez, General Manager on Apr 12, 2024
Dear Richard,Thank you for sharing your kind review.We're thrilled to hear that our hotel's presentation and cleanliness met your expectations and contributed to a superb experience. The location of our hotel is indeed perfect for exploring Seville's attractions, and we're glad you took full advantage of it.Our rooftop bar, abba's terraSeta, is indeed a gem with its spectacular panoramic views of Las Setas and the Giralda, and we're delighted that you enjoyed the ambiance and service there. Diego, along with the rest of our team, strives to provide a welcoming and attentive service to all our guests, and your shout-out to him is greatly appreciated.The positive impressions you've shared are the exact experiences we aim to provide to all our guests, and it's heartwarming to know we've succeeded with your stay.We look forward to the pleasure of welcoming you back.Our kindest regards,José María Gómez, General Manager

8/10 Good

Leslie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The door that opens to the outside is not safely attached. Afraid to open to let the fresh air in.
Stayed 4 nights in Mar 2024
Response from José María Gómez, General Manager on Apr 5, 2024
Dear Leslie,Thank you for taking the time to share this review of your stay.We are pleased to hear that you found our service to be commendable and our rooms clean during your visit. We regret to hear about your concerns regarding the door to the outside. Please rest assured that the safety and security of our guests are of paramount importance to us, and we will investigate the matter promptly. Additionally, we would like to address your comments on the hotel condition. As a relatively new establishment, opened in September 2021, we continuously strive to maintain our facilities to the highest standards and your feedback is instrumental in this process.We hope these aspects did not detract significantly from your overall experience and that you were able to enjoy the other amenities we offer, including our 24-hour front desk service and outdoor swimming pool available during the summer season.We hope that we have the pleasure of seeing you again in the near future. Kind regards,José María Gómez, General Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Carla

Liked: Staff & service, property conditions & facilities
Fantastic location! Right off the pedestrian zone and next to the Mushrooms. Easy bus ride to/from the train station (#32). 10-15 minute walk to Cathedral and Alcázar all via pedestrian area. Room and bathroom were spacious. Hotel staff were professional and helpful. Breakfast had many options including gluten free. The rooftop restaurant /bar was amazing. Would stay here again!
Stayed 3 nights in Mar 2024
Response from José María Gómez, General Manager on Mar 13, 2024
Dear Carla, Thank you very much for this kind review.We're thrilled to hear that our location served you well, right next to the iconic Mushrooms and within a short stroll to the Cathedral and Alcázar. It's wonderful to know that you found the room and bathroom spacious and our staff professional and helpful. Your compliments on the breakfast variety, including gluten-free options, are greatly appreciated. We're also delighted that the rooftop restaurant and bar added a special touch to your stay.We look forward to the pleasure of welcoming you back in the future. Kind regards,José María Gómez, General Manager

10/10 Excellent

Bing, Highland Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, clean room, good breakfast, nice rooftop.
Stayed 2 nights in Feb 2024
Response from José María Gómez, General Manager on Mar 4, 2024
Dear Bing,Thank you for your kind review of your recent stay at our hotel.We are thrilled to hear that our location served you well and that our team made a positive impression. It's also wonderful to know that the cleanliness of your room met your expectations and that our breakfast offerings were to your liking. The rooftop is indeed a highlight, and we're glad you enjoyed it. We look forward to welcoming you again.Best regards,José María Gómez, General Manager

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Feb 2024

10/10 Excellent

Julie

Stayed 3 nights in Feb 2024

8/10 Good

STEVEN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 5 nights in Feb 2024

10/10 Excellent

shabnam

Stayed 1 night in Jan 2024

10/10 Excellent

M A R

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a city break
Perfect location to see all the sights of Seville. Friendly staff. Clean & tidy. Great roof top bar & food was very good. We’d stay again.
Stayed 4 nights in Jan 2024
Response from José María Gómez, General Manager on Jan 14, 2024
Dear Guest,Thank you for sharing such positive feedback following your stay with us.We're delighted to hear that our prime location facilitated your exploration of Seville's sights and that our team's friendliness contributed to a positive stay. It is wonderful to know that you found our hotel clean and tidy, as daily housekeeping is a standard we pride ourselves on. Your commendation for our rooftop bar and the quality of food is very much appreciated; it's indeed a space we've designed for guests to unwind and enjoy the views of Las Setas and the Giralda. We're also thrilled to learn that you would consider staying with us again.It would be a pleasure to have you return on your next visit to Seville. Kind regards,José María Gómez, General Manager

8/10 Good

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from José María Gómez, General Manager on Jan 14, 2024
Dear Adrian,Thank you for such a positive review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.The whole team hope we have the pleasure of seeing you again on another occasion. Kind regards,José María Gómez, General Manager

10/10 Excellent

Carmen Marcela

Excellent location and the hotel is by far nicer than the photos on web page. Walking distance to the top sites and with a taxi stand right in front of the entra e of the hotel.
Stayed 2 nights in Jan 2024
Response from José María Gómez, General Manager on Jan 14, 2024
Dear Carmen Marcela,Thank you for sharing your opinion after your recent stay.We're thrilled to hear that our hotel exceeded your expectations and that you found the location convenient for exploring the city's top sites. It's wonderful to know that our proximity to taxi services added to the ease of your stay.We look forward to welcoming you back.Kind regards,José María Gómez, General Manager

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Lovely hotel in the heart of Old Town. Very nice.
Stayed 2 nights in Jan 2024
Response from José María Gómez, General Manager on Jan 10, 2024
Dear Gregory,Please accept our sincere thanks for this kind review.We're glad to hear that the location of our hotel in the heart of the Old Town made your visit to the city truly special. It's wonderful to know that you found the room cleanliness to be impeccable and the overall condition of our hotel to meet your standards of excellence. We also appreciate the score regarding our service and room comfort, as our team strives to provide an unparalleled stay for our guests.We look forward to welcoming you again.Best regards,José María Gómez, General Manager

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abba dabba doo
Clean. friendly, quick elevator, overall very satisfied. One catch is breakfast and this might be a European business practice slash cultural thing. Upon check in you get the option to pay E13 for bfast ( we stayed 5 days). If not, it's E17 each time. We had some schedule conflicts and missed bfast 2 days. No alterations to the one-time offer at check in. Even if you give them 2 days heads up. In the end it cost us more to choose the lower cost, it depends on if your schedule is rock solid.
Stayed 5 nights in Dec 2023
Response from José María Gómez, General Manager on Jan 5, 2024
Dear Deborah, Thank you for this review of your recent stay.We're delighted to hear that you found our hotel clean, our staff friendly, and the elevator service to your satisfaction. It's always rewarding to know that our efforts to maintain the highest standards of cleanliness and service are recognized. Regarding the breakfast pricing, we appreciate your feedback. We strive to provide a variety of options and our breakfast buffet is priced at 17 per person, with promotional offers available. We understand that plans can change and will take your comments into consideration as we continuously work to enhance our guest experience.We look forward to the pleasure of seeing you again. Best regards,José María Gómez, General Manager

10/10 Excellent

Juan, Boynton Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. Their recommendations for dinning was excellent. The place is very well situated and the room was clean with a comfortable bed. Recommended!
Stayed 2 nights in Dec 2023
Response from José María Gómez, General Manager on Dec 31, 2023
Dear Juan,Please accept our sincere thanks for this kind feedback.We're delighted to hear that our staff's dining recommendations hit the mark and contributed to an enjoyable stay. It's wonderful to know that our prime location added value to your visit, and we're glad that you appreciated the cleanliness and comfort of your room. Your satisfaction with our service is a testament to the dedication of our team.It would be a pleasure to welcome you back on a future occasion. Best wishes,José María Gómez, General Manager

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!
Stayed 3 nights in Nov 2023
Response from José María Gómez, General Manager on Nov 27, 2023
Cher Armando,Tous nos remerciements pour ce commentaire positif.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Ce serait un plaisir de vous recevoir une fois encore pour une expérience tout aussi positive. Bien à vous,José María Gómez, General Manager

6/10 Okay

Paula

Stayed 4 nights in Nov 2023
Response from José María Gómez, General Manager on Dec 14, 2023
Estimada Paula, Muchas gracias por su reciente visita al abba Sevilla.Muchas gracias por elegir nuestro hotel para pasar estos días en Sevilla.Sentimos no haber podido ofrecerle, a tenor de su valoración, una experiencia 100% satisfactoria. Nos hubiera gustado conocer sus impresiones, para saber en qué puntos no hemos conseguido estar a la altura de sus expectativas.Esperamos sinceramente poder tener la ocasión de darle nuevamente la bienvenida. Atentamente,José María Gómez, General Manager

10/10 Excellent

Michael

Stayed 1 night in Sep 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2023
Response from José María Gómez, General Manager on Oct 29, 2023
Dear Patricia,Thank you for this positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back. Best regards,José María Gómez, General Manager

10/10 Excellent

susan

Liked: Property conditions & facilities
The staff was very friendly and the location was right in the city center area The room view was not great (into the center) bit everything else was wonderful!!!
Stayed 1 night in Oct 2023
Response from José María Gómez, General Manager on Oct 28, 2023
Dear Susan,Thank you for reviewing your recent stay with us.It's a pleasure to know that you found our location convenient. We have noted your comment and although we are glad this did not take away from your stay we regret any inconvenience; our team are always happy to find the room that best suits your requirements.We truly hope that you will return for yet another memorable experience. All the best,José María Gómez, General Manager

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay!
We enjoyed the comfort of our room. We had a huge private terrace - but had no view. And was visible from the rooftop bar. The room was comfortable and had everything we needed. The hotel was situated in a very convenient area - so walkable and a pleasant area. There is a breakfast bagel shop right on the corner. And the restaurant right beside Abba is delicious! Also, Quite close to the cathedral. Be sure to get your tickets for early in the day. We began our tour at 5:00pm and ran out of time! ( Tip!). We enjoyed the pool one day and the drinks are very reasonable. We would return!
Stayed 2 nights in Oct 2023
Response from José María Gómez, General Manager on Oct 22, 2023
Dear Robin, Thank you for sharing your feedback following your recent stay.We are delighted that you had a pleasant stay and that you found our location to be ideal in close proximity to many of the tourist attractions of the city.We are also glad that you appreciated our high standards and that our tasty and varied breakfast buffet lived up to your expectations.We do have varying categories of rooms with different views and would have been happy to help you find a room better suited to your requirements. Please let us know your preferences on your next visit.We do hope to welcome you back for an improved experience. Best wishes,José María Gómez, General Manager

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, very comfortable hotel, clean and new.
Stayed 5 nights in Oct 2023
Response from José María Gómez, General Manager on Oct 22, 2023
Dear Irene.Thank you very much for sharing your positive review.We are thrilled to hear that you found our location to be excellent and appreciated the comfort and cleanliness of our hotel. Our team takes pride in maintaining a high standard of cleanliness and ensuring that our guests have a comfortable stay in our modern rooms. It's wonderful to know that our efforts contributed to your positive experience.Wishing you all the best and looking forward to your next visit,José María Gómez, General Manager

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in Seville
Lovely upmarket hotel in the middle of Seville Rooms very comfortable and high quality beds, linen and furnishings Staff really friendly Great Rooftop bar albeit pricey to match
Stayed 1 night in Sep 2023
Response from José María Gómez, General Manager on Nov 16, 2023
Dear Wendy,Thank you for taking the time to share your review.We are delighted to hear that you found our rooms comfortable and appreciated the high-quality beds, linen, and furnishings. Our team takes pride in providing friendly service, and we are glad that it contributed to your enjoyable stay. It's great to know that our rooftop bar was a highlight for you, even though you found the prices a bit high. We strive to offer a unique atmosphere and exceptional views, which sometimes come with a premium cost.We hope that you will stay with us again in the future. Best wishes,José María Gómez, General Manager

10/10 Excellent

Penelope

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent choice for both a group of friends and later, a family stay. Room very clean and comfortable and simple in decor. Hotel staff exceptionally friendly and helpful. Roof terrace had great views, and was only place we ate. Food and drinks lovely from terrace. Right von the centre of where you want to be.
Stayed 3 nights in Oct 2023
Response from José María Gómez, General Manager on Nov 16, 2023
Dear Penelope,Thank you for taking the time to review your stay.We are thrilled to hear that you found our rooms clean, comfortable, and well-decorated. Our dedicated staff truly appreciates your kind words about their friendliness and helpfulness. It's great to know that you enjoyed the views, food, and drinks from our rooftop terrace, as we strive to provide a memorable experience for our guests. Our central location indeed makes it easy for guests to explore the city and its attractions.It would be a pleasure to welcome you back. Best wishes,José María Gómez, General Manager

10/10 Excellent

Philip

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel, everything excellent apart from service in roof bar which was poor on 3 occasions
Stayed 4 nights in Sep 2023
Response from José María Gómez, General Manager on Oct 3, 2023
Dear Philip, Thank you for your review.We are pleased that, overall, you had an enjoyable stay with us and appreciated our high standards.All feedback is appreciated as listening and learning from our guests is key to us meeting our guests’ expectations and we will be reviewing your comment with our team.We hope to welcome you back. Best wishes,José María Gómez, General Manager

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to BBC stay
Clean , modern and. Central location,
Stayed 3 nights in Sep 2023
Response from José María Gómez, General Manager on Oct 3, 2023
Dear Wayne,Thank you for this positive review of your stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back in the future.Best wishes,José María Gómez, General Manager

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 3 nights in Sep 2023
Response from José María Gómez, General Manager on Oct 3, 2023
Dear Alexandra,Thank you for taking the time to let us know your opinion of your recent stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We hope to have the occasion to welcome you back. Kind regards,José María Gómez, General Manager

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An exceptionally clean modern hotel in the best location in Sevilla, directly under les Setas, fantastico
Stayed 2 nights in Sep 2023
Response from José María Gómez, General Manager on Oct 3, 2023
Dear Ken,Thank you for your kind review.We are pleased that you enjoyed your stay and that our location was convenient for you.We look forward to seeing you again on your next visit.Best wishes,José María Gómez, General Manager

10/10 Excellent

Kenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very well appointed hotel right in the centre of Seville and superb location for exploring the busy bustling streets, local cuisine, shopping or the historic attractions... The hotel also boasts a rooftop pool and sunbathing area with bar & terrace where you can watch the sun set across ancient skyline. Superb breakfast in a very clean modern and stylish setting. Book a room with a view..
Stayed 3 nights in Sep 2023
Response from José María Gómez, General Manager on Oct 4, 2023
Dear Paul,Thank you for this kind review.We are thrilled to hear that you appreciated our central location. We are also delighted that our superb breakfast and modern, stylish setting met your expectations. Thank you for your kind words about our rooms deluxe with a view. We take pride in providing our guests with comfortable and well-equipped accommodations, and we are glad that you had a pleasant stay.We look forward to welcoming you for another pleasant stay. Best wishes,José María Gómez, General Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely attentive
Stayed 4 nights in Sep 2023
Response from José María Gómez, General Manager on Sep 12, 2023
Dear Robert,Thank you for this positive feedback.We are thrilled to hear that you found our staff to be extremely attentive and that you appreciated the cleanliness and condition of our hotel. It's great to know that our service met your expectations and that you enjoyed the room amenities provided during your stay.We hope to have the opportunity to welcome you back in the future for another pleasant stay.Thank you again; we look forward to welcoming you back soon.Kind regards,José María Gómez, General Manager

10/10 Excellent

Nagesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location, walkable, rooms are nice and clean.
Stayed 2 nights in Sep 2023
Response from José María Gómez, General Manager on Oct 4, 2023
Dear Nagesh,Thank you for sharing this review of your time at our hotel.We are delighted to know that you enjoyed your experience with us and that you appreciated the high standards and quality service which we strive to uphold.We hope to welcome you back.Best wishes,José María Gómez, General Manager

10/10 Excellent

Khaled

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, very helpful staff.
Stayed 8 nights in Aug 2023
Response from José María Gómez, General Manager on Sep 5, 2023
Dear Khaled,Thank you for your positive review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We hope to welcome you back in the future.Best wishes,José María Gómez, General Manager

10/10 Excellent

Fernando

Traveled with partner
Liked: Amenities
Stayed 3 nights in Aug 2023

8/10 Good

Khalid

Stayed 2 nights in Aug 2023

10/10 Excellent

Sirima

Stayed 3 nights in Aug 2023

10/10 Excellent

Sirima

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice and kindly. Special for me Mr. Francis he help me a lot. So I’m very appreciated.
Stayed 1 night in Aug 2023
Response from José María Gómez, General Manager on Sep 1, 2023
Dear Irima,Thank you so much for your positive feedback following your stay.We are thrilled to hear that our staff, especially Francisco, made a positive impact on your stay. Our team is dedicated to providing exceptional service, and it's always rewarding to know we've succeeded in making our guests feel welcome and well taken care of.It's great to know that you found our hotel to be clean and well-maintained, as we strive to provide a comfortable and enjoyable environment for our guests. We're also pleased that you appreciated the room amenities and the overall condition of the hotel.We look forward to welcoming you back on a future occasion. Best wishes,José María Gómez, General Manager

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my 5 nights there. I was not feeling well and the hotel amenities included tele health and I got help from a doctor and a prescription so I am grateful. The staff were nice. My room was comfortable ( remember I was sick so I rested more. ) thank you Abba. 🇪🇸🙏
Stayed 5 nights in Jul 2023
Response from José María Gómez, General Manager on Aug 7, 2023
Dear Mark,Thank you for such a positive review of your stay.We are delighted to hear that you enjoyed your stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to welcoming you back for another memorable experience.Best wishes,José María Gómez, General Manager

10/10 Excellent

jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Deirdre, Woking

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roof terrace & plunge pool we’re great on a hot day but sadly all of the sun beds were taken so nowhere to dry off. Great dining options nearby too.
Stayed 1 night in Jul 2023
Response from José María Gómez, General Manager on Aug 3, 2023
Dear Deirdre,Thank you for sharing your review.We are delighted to hear that you enjoyed our roof terrace and plunge pool on a hot day. It's great to know that you found our location convenient with various dining options nearby. However, we understand your concern about the sun beds being occupied during your visit. Our hotel aims to provide a relaxing and comfortable environment for all our guests, and we will take your feedback into consideration for future improvements.We hope to welcome you back soon.Best wishes,José María Gómez, General Manager