Staircase

Reviews of Travel Monster

2.5 out of 5
Travel Monster
227, Jong-ro, Jongno-gu, Seoul, Seoul

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 47 reviews" "
Rating 8 - Good. 17 out of 47 reviews" "
Rating 6 - Okay. 11 out of 47 reviews" "
Rating 4 - Poor. 7 out of 47 reviews" "
Rating 2 - Terrible. 3 out of 47 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Great budget stay
He was helpful in any issues we had. It was a quiet stay. No real problems.
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Good budget stay
The room we booked had an issue in the bathroom, so he gave us two rooms to use instead. He was very kind and helpful. We had the place to ourselves for most of our stay probably due to the time of year. It was nice and quiet.
Stayed 6 nights in Feb 2020

2/10 Terrible

Sheryl Mae

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty hotel
Dirty hotel and unfriendly staff! Not accommodating. Stay away from this hotel. Just a waste of money!
Stayed 3 nights in Aug 2019

10/10 Excellent

Hien, HCMC

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good: good location staff is very friendly room is clean
Stayed 3 nights in Sep 2018
Response from Kim on Dec 15, 2018
Thank you for your best grade. We hope you come to here again.

8/10 Good

Kathe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SK trip
Location is really good. Very accessible to trains and other means of transportation. Not a fancy hotel but clean enough for a budget stay.
Stayed 6 nights in Sep 2018

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Once we found the entrance, hidden down a side alley, we were pleasantly surprised. About 1 min walk from exit 4 of jongno 5 ga, the location was excellent. The room was small but very functional and clean. The staff were unobtrusive and communal areas welcoming and we'll kept. I would stay again!
Stayed 3 nights in Sep 2018
Response from Kim on Oct 12, 2018
Thanks for your review and best grade. We also remember you. You are also the one of the best guests. I hope that you will come back again.

4/10 Poor

Verified traveler

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

ylYeowon

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
건물 지하에 노래방이 있어요
벽에 자국이 많아 전체적으로 깨끗한 이미지는 아니였습니다. 화장실에 물이 잘 안나오고. 건물 지하에 노래방이 있어 약한 소음과 진동이 있습니다. 위치는 좋으나 청결이나 소음에 예민하신 분에게는 추천드리지 않습니다.
Stayed 1 night in Dec 2019

10/10 Excellent

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても良かったのでまた利用したいです
Stayed 3 nights in Nov 2019
Response from kim on Dec 13, 2019
良いレビューをありがとうございました。

10/10 Excellent

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また利用したい
駅近、空港リムジンのバス停も近くてとても便利。言えば毎日タオルを交換してくれます。
Stayed 3 nights in Nov 2019
Response from kim on Dec 13, 2019
良いレビューをありがとうございました。

8/10 Good

EMI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Kim on Dec 2, 2019
Thanks for good score.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2019
Response from Kim on Nov 17, 2019
Thanks for your good review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019
Response from Kim on Nov 17, 2019
Thanks for your good review

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
訂吸煙房,結果是禁煙房。清潔用品原來不包括牙刷牙膏。插蘇經常鬆動令充電有困難,且十分危險。要求不高的話,整體上還可以的。
Stayed 3 nights in Oct 2019

6/10 Okay

Ryo

Traveled with group
Disliked: Staff & service, room comfort
満足です。
ホテルは少し分かりにくい場所にありますが、駅からはものすごく近いです。 地下鉄1番線のチョンノ5ガ駅を降りて、東に歩いて2分くらいすると左側にTRAVEL MONSTER の看板が見えますので、そこから建物の間を入っていきます。 立地としてはとても良く、東大門や広蔵市場へは余裕で歩いていけるほどの距離です。 アメニティ等のサービスは良くなかったです。歯ブラシや体を洗うタオル、フロントへの電話器はなく、フェイスタオルとバスタオル、ドライヤー、冷蔵庫はあります。金庫はありません。 部屋の掃除やシーツの取り替えは、フロントに頼まないとしともらえません。 ですが、この価格でこの立地を考えると満足です。
ホテル目の前の路地
ホテルの看板
チョンノ5ガ駅を降りてすぐ
Stayed 3 nights in Oct 2019
Response from kim on Dec 2, 2019
良いレビューと写真をありがとう。当ホテルではシャンプー、ボディウォッシュ、タオルをご用意しています。さらに必要な場合は、フロントデスクにお問い合わせください。さらに提供します。ありがとうございました。

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Kim on Nov 17, 2019
Thanks for your good review

2/10 Terrible

SEONGHO

Disliked: Cleanliness, property conditions & facilities, room comfort
지저분함
체크인에 직원이 없었고 방이 지저분함 벽에 이물질이 묻어있음
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
지저분하고 좁아요.
친척분들이 미국에서 오셔서 위치좋은 저렴한 방을 구해달라하셔서 인터넷으로 보고 예약했는데도 너무 방음이 안되고 작은 사이즈에 지나다니기도 힘들고 지저분해서 체크인했다가 그냥 나왔다고 들었어요. 환불 안되는데 9일 예약한거라 돈 그냥 버린 셈이에요.
Stayed 9 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2019
Response from kim on Dec 2, 2019
Thanks for your good score review.

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
大通りから路地を入ってところにありますが、地図上だと裏の通りに面してるように見えたので、夜到着して少し迷いました。日本人の利用は少ないようで、案内の紙も韓国語、英語、中国語のみです。 この手の宿ではよくある、トイレの横にシャワーがあって仕切りのないタイプ。ただ広さがまあまああるので気をつけて使えば便器が濡れないで使えます。それよりも、バスルームのドアが壊れてて閉まらなかったので、外にシャワーの水が飛ばないよう若干気を使いました。滞在中部屋の掃除は頼めばしてくれる感じです。(逆に頼まなければない) 広蔵市場はすぐ近く、東大門からも徒歩で10分くらい。すぐ裏の通りは風俗街っぽいところですが、大通りを歩くだけなので深夜でも危ない感じはしませんでした。 フロントが2階、泊まったのは3階でしたが階段のみです。私は使いませんでしたが、共同で使える簡易キッチンがありました。 コンセントのアダプターなどデポジット有りで貸してくれるようですが、チェックアウト時は無人でしたので、どうやって返してもらうのか謎でした。 (何かあればメモを残せと書いてあったので、連絡くるのかも…)なるべく持参がオススメですね。 値段も安かったので総合的には満足です。 市場の買物を楽しむ一人旅にはちょうど良い宿だと思います。
Stayed 2 nights in Sep 2019

6/10 Okay

myeongwoo

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
그냥 잠만자기에는 편안하게 푹 잤습니다.
골목안쪽으로 들어가야되며, 주변에 술집이나 오래된 노래방등 약간 취약하며 찾기 힘들수도 있어요.. 테라스도 이층에 올라서 있고,.. 전체적으로 나쁘진않았는데 방에 화장실 변기가 약간 더러웠습니다ㅠㅠ 잠은 편하게 푹 잘수있었는데 다행히 친구랑 가서 상관없지만 여자랑 데이트 겸 하러가기에는 추천은 못하겠네요..
Stayed 1 night in Aug 2019
Response from kim on Aug 25, 2019
피드백 감사드립니다. 작성해 주신 후기 반영하여, 개선하도록 하겠습니다.

6/10 Okay

Verified traveler

コンセントの変換を借りる際にデポジットを払ったが、チェックアウトが早朝だったのでカウンターにスタッフがおらず。ブザーを押してしばらく待ったが、誰も出てこないのであきらめました。
Stayed 2 nights in Jul 2019
Response from kim on Aug 25, 2019
I am really sorry about that. Maybe, at that time, the staff went to toilet. As you know, there is a staff for 24 hours. I am really sorry again. Thank you.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from kim on Aug 10, 2019
Thanks for your review.

10/10 Excellent

GYUHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from kim on Jul 25, 2019
Thanks for your good review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good low price hotel
Good hotel in the low price end. But it was not clear when the reception was open. It includes free wifi in rooms and even a shared kitchen if you want to cook your own meals. Also a water dispenser free to use. :)
Stayed 6 nights in Jun 2019
Response from Kim on Jul 25, 2019
Thanks for your good review.

6/10 Okay

YUKI

Liked: Cleanliness, staff & service
どちらともいえない
地下?のバー?カラオケ?の音が深夜3時くらいまでうるさく、寝付くのに時間がかかりました。 宿泊費は安いのでしょうがないかな。。。とも思います。
Stayed 2 nights in May 2019
Response from Kim on Jul 25, 2019
騒音がひどくて不便をおかけして申し訳ありません。 静かな部屋に変えてほしければ可能です。カウンターにご要請をお願いします。ありがとうございます。

8/10 Good

miho

Liked: Cleanliness, staff & service
総合的に良くまた泊まりたい!
立地も綺麗さも最高でした!  が… 階段がちょっと辛かったです……
Stayed 1 night in May 2019
Response from kim on Jul 25, 2019
あなたの良いレビューをありがとう。

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 2 nights in Apr 2019
Response from Kim on May 18, 2019
Thanks for your good score.

6/10 Okay

Masahiko

Liked: Staff & service
Disliked: Cleanliness
シャワールームがとてもきれいとはいえない状態でした(髪の毛などがたくさん落ちてました) 値段相応なのかな?って思います。 あとは 場所が分かりにくいですが、繁華街も駅も近くにあるし 東大門方面も徒歩圏内で立地はいいです
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness
Not so good, not so bad.
冷蔵庫が小さくて飲み物が冷やせなかった。 ホテルのせいではないけれど、周りの環境はあまり良くない。 でも駅から近いので便利。
Stayed 1 night in Apr 2019

6/10 Okay

Dayoung

Disliked: Cleanliness, property conditions & facilities, room comfort
그냥그랬어요
트윈방이 있는건 참 좋은데 룸컨디션은 좋은편이 아니네요 침구류는 축축한 느낌? 냄새도 나고요.. 머리카락도 있더군요 방은 먼지가 많네요
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

トンデムンに用事ある方におすすめ
アクセスが良かったです
Stayed 2 nights in Feb 2019

8/10 Good

Saetbyul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accessibility, staff service.
교통/위치 아주 좋아요. 보안 좋아요, 남자 스텝 서비스 좋아요. 주변 편의시설 편의점/식당 좋아요. 간판이 좀 작아서 찾기 어려웠어요, 골목에 유흥시설 있어서 밤에 좀 무서워요. 술 취한 사람 만났어요. 방음 잘 안돼요, 침대는 큰데 방은 좀 좁아요. Very nice accessibility for public transportation and nearby convenience stores and restaurants. Nice staff and accommodation services with safe security. But difficult found due to small sign at the street and lots of entertainment shops near the entre, Bed was big but room was narrow to carry our luggage.
Stayed 1 night in Nov 2018
Response from Kim on Dec 15, 2018
리뷰 남겨 주셔서 감사합니다. 간판의 크기는 법적 문제가 있어 더 크게 하기가 어렵습니다. 양해 부탁드립니다. 감사합니다.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
床暖房が効きすぎているのか、すごく厚かったです。
Stayed 1 night in Nov 2018
Response from Kim on Dec 4, 2018
部屋の暖房が強かゅたと思います。 おしゃっていただければ温度を調節します。

8/10 Good

Lin

Liked: Staff & service
每天的地熱溫度不平均 窗外會一直有滴滴答答的聲音 離地鐵跟機場巴士很近 交通算方便
Stayed 4 nights in Oct 2018
Response from Kim on Dec 4, 2018
您好 本店的地暖是一直开启着的,所以一直很温暖,如果实在太热了的时候,请告诉我们的职员,我们会立刻降低一些暖气的温度。下雨的时候,窗外是可能会出现一点滴答滴答的声音的,请您谅解^^ 谢谢

6/10 Okay

BH

Disliked: Cleanliness
地點離地鐵站及機場巴士站近, 隔音不好,可要求住客保持安靜,公共地方輕聲說話。 清潔度有待改善,發現曱甴。
Stayed 3 nights in Oct 2018
Response from kim on Nov 2, 2018
感谢您的评价,我们会让走廊有大声说话的客人注意的。如果房间需要清扫的话 ,任何时候告诉我们都可以的。 谢谢

10/10 Excellent

Pok lun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便之民宿
方便
Stayed 1 night in Oct 2018
Response from Kim on Nov 2, 2018
谢谢您给我们最高的评价分数

8/10 Good

EUNHYE

Liked: Staff & service, property conditions & facilities, room comfort
가격대비 대 만족
장점 : 지하철역에서 엄청 가까움, 가격대비 좋음, 숙소 도어락 비밀번호 변경해줌, 방음잘됨 등등 단점 : 이불이 좀 더러웠음, 음침한 골목에 있음
Stayed 1 night in Sep 2018
Response from Kim on Oct 12, 2018
평점을 잘 주셔서 감사합니다. 저희는 모든 이불을 세탁업체에 의뢰해서 맡기는데, 아주 간혹 얼룩이 묻은게 있을 수 있습니다. 이럴때는 언제든지 저희 직원에게 말씀해 주시면 새 이불로 교체해 드리겠습니다.

10/10 Excellent

I hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Kim on Oct 10, 2018
Thanks for your best grade.

4/10 Poor

dongoh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1회용 치솔도 없음
Stayed 1 night in Oct 2018
Response from Kim on Oct 31, 2018
카운터에 말씀하시면 제공해드립니다.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
minimal guesthouse, cannot be classified as hotel or hostel. There should be a lot more choices available.
Stayed 2 nights in Sep 2018
Response from Kim on Oct 10, 2018
Thanks for your review. We will do best for your good stay.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
蚊が多い
Stayed 3 nights in Sep 2018
Response from Kim on Oct 25, 2018
夏場に窓を開けておくと蚊が入ったりします。 窓を閉めておいたらいいです。 害虫専門業者と契約を結び,定期的に害虫を撲滅しておりますので次回のご訪問時はおっしゃっていただけましたらすぐに解決させていただきます。 有難うございます。

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
残念すぎる
部屋の前がキッチンで人の出入りがありうるさかったです。でもすぐに違う部屋に変えてくれました。スタッフたちはみんないい人でしたが残念な点が多々ありました。ゴキブリが出たりシャワーの水が熱くなったり冷たくなったり一定ではなかった。清潔感は残念ながらありません。位置は便利でしたが近くに小さな小さなコンビニしかありません。でもスタッフは親切でしたのでもったいない。
Stayed 6 nights in Sep 2018
Response from Kim on Oct 31, 2018
Thanks for your review. In summer season, sometimes insects fly in to the room. please understand a Korean season's feature. The other season, it is O.K. Thank you.

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
感想
ホテルから東大門までちかく、歩いて行けるほどの距離で1週間の間とてもすごしよかったです。また、ペダルにも丁寧に対応していただいて、ありがとうございました!!
Stayed 6 nights in Sep 2018
Response from kim on Nov 2, 2018
最高のreviewの点数をくれまして誠に有難うございます。

8/10 Good

Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018
Response from 김재영 on Sep 21, 2018
Thank you so much.

8/10 Good

Chan yang

Liked: Cleanliness, property conditions & facilities, room comfort
전반적으론 괜찮았습니다. 그러나 호텔보단 모텔에 가까운 시설이였습니다. 비밀번호를 설정하여 매일 청소나 수건교체 등 을 못받는고 직접 카운터에 가서 받아야하는 점이 있습니다. 호텔 주변에 광장시장이있지만 그외 특별한 건 없습니다. 골목길인게 아쉽습니다.
Stayed 3 nights in Aug 2018
Response from 김재영 on Aug 16, 2018
이렇게 후기를 남겨주셔서 감사합니다. Chan Yang 님께서 의견 주신대로 저희 직원 일동은 청소 주기를 아래와 같이 변경하여 운영하겠습니다. - 기존 : 요청 시 청소 - 변경 : 매일 청소 앞으로도 많은 이용 부탁드립니다. 감사합니다.