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Reviews of Tropical Hideaway

3 out of 5
Tropical Hideaway
284, Hyeongjehaean-ro, Daejeong-eup, Seogwipo, Jeju

Reviews

9.6

Exceptional

Rating 10 - Excellent. 152 out of 175 reviews" "
Rating 8 - Good. 16 out of 175 reviews" "
Rating 6 - Okay. 4 out of 175 reviews" "
Rating 4 - Poor. 0 out of 175 reviews" "
Rating 2 - Terrible. 3 out of 175 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Stayed 1 night in Apr 2024
Response from 트로피컬하이드어웨이 on May 21, 2024
머무르는 시간동안 어떠셨는지요? 저희 트로피컬하이드어웨이와 함께하는 제주 여행이편안하고 행복하셨기를 바랍니다!그리고 또 언젠가 뵐 수 있기를 기대하겠습니다찾아주셔서 감사합니다청결도, 커뮤니케이션, 규칙 준수 전부 훌륭한 고객님이셨어요. 추천합니다

10/10 Excellent

eunseol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Response from 트로피컬하이드어웨이 on Mar 20, 2024
안녕하세요 고객님머무시는동안 불편함 없이 편안하셨기를 바랍니다!저희 트로피컬하이드어웨이를 방문해주셔서 감사드리며,다음 기회에 또 뵙기를 기다리겠습니다오늘 하루도 행복한 하루 보내세요

10/10 Excellent

eunseol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is Good.
Stayed 3 nights in Mar 2024
Response from 트로피컬하이드어웨이 on Mar 14, 2024
트로피컬 호텔에서 즐거운 시간 보내셨다니 감사합니다.앞으로도 더 나은 서비스를 위해서 노력하겠습니다 고객님

10/10 Excellent

Yun Ming

Stayed 2 nights in Jan 2024
Response from 트로피컬하이드어웨이 on Jan 11, 2024
안녕하세요 고객님 저희 호텔을 방문해주셔서 감사합니다트로피컬하이드어웨이와 함께하는 제주여행이 특별하고 편안하셨기를 진심으로 바라며다음 기회에 또 뵙겠습니다오늘도 행복한 하루 보내세요감사합니다!

6/10 Okay

MEAD

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Great boutique hotel with a lovely view. Great breakfast and pool and overall well appointed. The room however is extremely dusty and the bed is so very firm it’s not at all comfortable. I am used to very firm ‘Asian style’ mattresses but this takes hard to a new level.
Stayed 2 nights in Jan 2024
Response from 트로피컬하이드어웨이 on Jan 13, 2024
Good day sir Mead!Thank you for visiting our tropical Hideaway.I'm so sorry that you had any inconvenience during your stay.We are sure to improve it by reflecting your opinionsI hope to see you again next time,I hope you have a happy day todayBest regards,Tropical Hideaway

10/10 Excellent

Rakkeun

Stayed 1 night in Dec 2023
Response from 트로피컬하이드어웨이 on Jan 10, 2024
안녕하세요 고객님저희 호텔을 이용해 주셔서 감사합니다트로피컬하이드어웨이와 함께하는 이번 제주 여행이 특별하였기를 바라며, 다음 기회에 또 뵙겠습니다즐거운 하루 보내세요감사합니다!

10/10 Excellent

Ratna Ayu

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel & room has a very tropical vibe especially the indoor and outdoor pool. The room has an excellent unblock view of the ocean with an added bonus of a sunrise view. So far this is the only hotel i come across that include free breakfast. Highly recommended.
Stayed 3 nights in Nov 2023
Response from 트로피컬하이드어웨이 on Dec 14, 2023
안녕하세요 고객님저희 호텔을 방문해주셔서 감사합니다트로피컬하이드어웨이에서 편안하고 행복한 시간 보내셨다니 너무 기쁩니다!세심한 리뷰 감사드리며, 다음 기회에 또 뵙겠습니다오늘도 즐거운 하루 보내세요 감사합니다!

10/10 Excellent

NARI

Stayed 2 nights in Nov 2023
Response from 트로피컬하이드어웨이 on Dec 20, 2023
안녕하세요 고객님저희 호텔을 방문해주셔서 감사합니다트로피컬하이드어웨이와 함께 특별한 제주 여행 되셨기를 바라며, 다음 기회에 또 뵙겠습니다감사합니다!

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience overall. Crew are all very helpful and hospitable
Stayed 2 nights in Nov 2023
Response from 트로피컬하이드어웨이 on Nov 23, 2023
Good morningWe are so thankful for your stay.Wish you to had a great memories here in Jeju.We hope to see you again!Thank you

10/10 Excellent

Christopher Chung Hao

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Just like how you see it in the pictures. A lot of nice extra little touches by the hotel staff too - for example they gave us tangerines (it was tangerine season), a nice amenity kit (in addition to the standard kit that was already provided), good breakfast, good views. Really nothing to complain about if you’re driving!
Response from 트로피컬하이드어웨이 on Nov 20, 2023
Dear Christopher Chung Hao,Thank you for your stay and also great review.We hope to see you again soon during your next visit to Jeju. Best regards,Tropical Hideaway

10/10 Excellent

CHRISTINE

Stayed 2 nights in Nov 2023
Response from 트로피컬하이드어웨이 on Nov 17, 2023
안녕하세요 Christine님!저희 호텔을 방문해주셔서 감사합니다제주에서 즐거운 여행 하셨기를 바라며다음에 또 뵙겠습니다:)감사합니다!

10/10 Excellent

Kwan-Dong

Stayed 3 nights in Oct 2023
Response from 트로피컬하이드어웨이 on Nov 8, 2023
안녕하세요 트로피컬 하이드어웨이입니다저희 호텔을 이용해주셔서 감사합니다다음기회에 또 뵙겠습니다!좋은 하루 보내세요:)

8/10 Good

BengJun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Cosy room with stunning view! Location wise is out of the place however not regretting it. Being greet by the beautiful sea view. Staffs are super helpful especially for solo travelers like me. Appreciated this stay.
Response from 트로피컬하이드어웨이 on Oct 29, 2023
감사합니다 다음 기회에 뵙겠습니다:)

6/10 Okay

YUIL

Stayed 1 night in Oct 2023
Response from 트로피컬하이드어웨이 on Oct 29, 2023
고객님 감사합니다 다음 기회에 뵙겠습니다:)

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from 트로피컬하이드어웨이 on Oct 29, 2023
감사합니다 다음 기회에 뵙겠습니다:)

10/10 Excellent

BYUNG HUN

Stayed 1 night in Sep 2023
Response from 트로피컬하이드어웨이 on Oct 29, 2023
감사합니다 다음 기회에 뵙겠습니다:)

10/10 Excellent

SANG RYONG

Stayed 1 night in Aug 2023
Response from 트로피컬하이드어웨이 on Oct 29, 2023
감사합니다 다음 기회에 뵙겠습니다:)

10/10 Excellent

seung ae

Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

O

Stayed 3 nights in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Joomi

Stayed 2 nights in Jul 2023

8/10 Good

Boyang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Tae Kyung

Stayed 4 nights in Jun 2023

10/10 Excellent

CATHERINE

Stayed 4 nights in Jun 2023

10/10 Excellent

se ho

Stayed 3 nights in Jun 2023

10/10 Excellent

Sheriff

This place is incredible, and highly recommended. Somewhat secluded, so a car is a major plus, but not completely necessary if you plan ahead. Staff are friendly, and accommodating. There are eateries, and a couple convenient stores nearby, but close around 9PM or so. The restaurant/bakery attached to the hotel is also really good. You can/should go there even if not staying in the hotel. It's a western menu with quite a lot of selections, really enjoyed the black pepper chicken sandwich. Rooms are soundproof with a lot of conveniences (bluetooth speaker, outlets...). The Hideaway is a wonderful place to get away, and maybe spot some mermaids (haenyeo) too.
Stayed 2 nights in Jun 2023
Response from 트로피컬하이드어웨이 on Jun 25, 2023
경험하고 보고 느끼신 후기 정말 감사합니다. 저희 호텔을 오시려는 다른 분께 도움이 되리라 생각됩니다. 지내시는 곳에서 늘 행복하시고 건강하세요. 저희는 다음에 또 뵙기를 기대하고 있겠습니다

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay in the southwest of Jeju Island. Very close to attractions on the east and south (Seogwipo) areas. There's a charging station in the parking lot. You will need a car though, makes travelling in this part of the island a lot easier. Staff are lovely and very friendly. Continental breakfast was my highlight each morning - delicious and healthy.
Stayed 2 nights in Jun 2023
Response from 트로피컬하이드어웨이 on Jun 23, 2023
소중한 후기감사합니다. 계시는 곳에서 즐겁게 지내시고, 저희는 다음에 또 뵐께요

10/10 Excellent

JIHUI

Stayed 1 night in Jun 2023
Response from 트로피컬하이드어웨이 on Jun 21, 2023
소중한 후기 감사합니다. 편히 쉬다 갈 수 있는 숙소를 위해 연구하고 노력하겠습니다. 즐겁게 지내시고, 다음에 제주 방문하실 때 또 뵙기를 기대하겠습니다

8/10 Good

EUNYEONG

Stayed 2 nights in Jun 2023
Response from 트로피컬하이드어웨이 on Jun 11, 2023
소중한 고객님의 후기 감사드립니다. 건강하시고 즐겁게 지내시길 바랍니다. 다음번 제주방문 하시게 되면 또 뵙기를 기대하겠습니다

10/10 Excellent

Run Er

Stayed 6 nights in May 2023
Response from 트로피컬하이드어웨이 on Jun 6, 2023
소중한 후기 감사드립니다. 건강히 지내시고 다음에 뵐 날 기대하고 있겠습니다

10/10 Excellent

Seongsik

Stayed 1 night in May 2023
Response from 트로피컬하이드어웨이 on Jun 3, 2023
값진 시간내어 남겨주신 후기 감사합니다. 기억에 남는 제주여행이셨나요? 건강하고 즐겁게 지내시고 다음 제주여행도 함께 해 주시면 좋겠습니다

10/10 Excellent

dong geon

Stayed 1 night in May 2023
Response from 트로피컬하이드어웨이 on May 31, 2023
소중한 고객님의 후기 감사합니다. 항상 즐겁고 행복한 나날 되시고, 다음 기회에 또 뵐 수 있으면 좋겠습니다

10/10 Excellent

JISUNG

Stayed 1 night in May 2023
Response from 트로피컬하이드어웨이 on May 30, 2023
소중한 후기 감사합니다. 계시는 곳에서 항상 즐거운 일들만 가득하기를 바랍니다. 저희는 다음 기회에 또 뵐께요

10/10 Excellent

JUNGMIN

Stayed 1 night in May 2023
Response from 트로피컬하이드어웨이 on May 30, 2023
소중한 고객님의 후기 감사드립니다. 언제든 환영하니 맘편히 또 놀러오세요

10/10 Excellent

Nancy

Stayed 4 nights in May 2023
Response from 트로피컬하이드어웨이 on May 26, 2023
소중한 고객님의 후기 감사합니다. 더욱 발전하는 트로피컬이 되도록 노력하겠습니다. 항상 건강하고 즐거운 생활 하시고, 다음 기회에 또 뵙겠습니다

10/10 Excellent

Hyun Joo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The ocean view from each room is beautiful and the hot tub on the patio is romantic. Above all, the nice staff are the best.
Stayed 5 nights in May 2023
Response from 트로피컬하이드어웨이 on May 24, 2023
소중한 후기 감사합니다. 항상 건강하시고 즐거운 나날 보내시고 다음에 기회되면 또 뵙겠습니다

10/10 Excellent

Chao

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated cute hotel with fancy decors, nice features, like the infinity pool and huge bathtub on the balcony. Complimentary American style breakfast is certainly a plus to the great overall experience.
Stayed 1 night in May 2023
Response from 트로피컬하이드어웨이 on May 19, 2023
직접 경험하고 느끼신 점에 대해 정성스러운 후기 감사합니다. 어디에 계시든 항상 건강하고 행복하세요 다음에 기회되면 또 뵐께요

10/10 Excellent

Pin Xiu

Stayed 1 night in May 2023
Response from 트로피컬하이드어웨이 on May 19, 2023
고객님의 소중한 후기 감사합니다. 항상 건강하고 행복하게 지내시고, 저희는 다음에 또 뵐께요

10/10 Excellent

jay

Stayed 2 nights in May 2023
Response from 트로피컬하이드어웨이 on May 11, 2023
소중한 고객님의 후기 감사합니다. 만족한 제주여행의 일부였던거 같아 다행입니다. 즐겁고 건강한 나날 되시고 다음에 기회된다면 다시 방문 해 주세요

10/10 Excellent

Ahwa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this hotel was very beautiful. Absolutely loved our room with the ocean view. The staff were very nice and the breakfast was very delicious. Having a parking lot and the convenient store & restaurants nearby was very convenient. The only thing that I think the hotel can improve on is the refrigerator in the room because ours didn't work. I also think it would be helpful to have a 24 hour front desk service for early check-out & late check-in.
Stayed 2 nights in Apr 2023
Response from 트로피컬하이드어웨이 on May 4, 2023
소중한 의견 감사합니다. 좀 더 세심한 부분까지 잘 체크해서 준비하도록 하겠습니다. 행복한 하루하루 보내시고, 다음에 기회되면 또 뵙겠습니다

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 6 nights at Tropical Hideaway and we absolutely loved it. The staff is incredibly kind and helpful and the facility is beautiful. Unfortunately, we didn't have a rental car as planned, but there were things to do and see in the immediate area within walking distance. There were many restaurants close by and we also ate at the hotel several times because the food, while not traditionally Korean, was delicious. It was a nice surprise to be able to see the Jeju women divers right outside our window one morning! Much better than the tourist "show" that is available! The large infinity pool was heated to a perfect temperature as was the smaller soaking pool. The sauna was small but big enough for two and the lounging cabanas were very comfortable. There were only a couple of things that would have made our stay even better. 1) Since we didn't have a vehicle, a washer and dryer would have been great. 2) The mattress was rock hard. Literally. It makes sense since Koreans, in general, prefer a firm surface for sleeping but after 6 nights, our backs were screaming. It might be nice to have the option of a softer mattress topper if needed. 3) It isn't possible to get anything other than coffee, tea, or water with the included breakfast. That is probably not an issue for most people but, personally, I don't drink any of those things so having an option to purchase juice or a chocolate latte would have been welcome. Overall, we LOVED our stay and will return!!
Stayed 6 nights in Apr 2023
Response from 트로피컬하이드어웨이 on May 7, 2023
경험하신 소중한 후기 감사합니다. 침대 매트리스에 대해 많은 의견들이 있으셔서 토퍼를 설치하기로 결정 했습니다. 다음에 기회가 되서 다시 방문하신다면 좀 더 편안한 잠자리가 될거 같습니다. 즐겁고 행복하시고 다음에 다시 뵙기를 기대하겠습니다

10/10 Excellent

heaeun

Stayed 2 nights in Apr 2023
Response from 트로피컬하이드어웨이 on Apr 30, 2023
소중한 후기 감사합니다. 즐거운 일상 지내시고, 기회가 된다면 다음에 또 뵙겠습니다

8/10 Good

Ferenc Bence

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Starting with the positives: the property has a wonderful, secluded location, the name "hideaway" is truly fitting. This part of Jeju was the one we liked the most - wishing we had stayed in this area for all of our trip. Both the room and the pool area were great, stylish and nicely executed. The food at the cafe was mostly great (really loved the burgers), but avoid the avocado toast if you expect an Australian level. Breakfast was also great and the lady serving us was really friendly and accommodating when we had to leave fast. As for the negatives: it felt like some of the staff could not live up to the expectations "set" by the facilities (and the price we paid). There were a few smaller things we found a bit weird, but we really did not like one incident: after finishing dinner in the cafe and already on our way to the elevator, one staff member demanded us to return our tray to the counter. We did not know then that this was expected (and also found it a bit surprising given the overall positioning of the hotel) but wouldn't have minded if we had been gently reminded to do it the next time. Staff requesting a paying guest to walk back for this instead of just taking care of it themselves is not acceptable in our view.
Response from 트로피컬하이드어웨이 on Apr 29, 2023
고객님의 후기 진심으로 감사합니다. 1층에서 운영중인 카페/펍은 셀프로 운영되고 있습니다. 셀프로 운영되는 점에 대해 사전에 안내드리지 못한 점 죄송합니다. 보다 편하고 즐겁게 쉬다 가실 수 있도록 노력 하겠습니다. 다음 기회에 또 뵐 수 있으면 좋겠습니다. 즐거운 하루 되세요

10/10 Excellent

Sarah

Stayed 3 nights in Apr 2023
Response from 트로피컬하이드어웨이 on Apr 29, 2023
소중하 후기 감사합니다. 즐거운 나날 보내시고 다음 기회에 또 뵙기를 기대하겠습니다.

10/10 Excellent

Istvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Beautiful and calm location. "No kids pool" gave a very relaxed pool experience. The view from the room is amazing - definitely try relaxing in the bathtub and admire the view. The staff was very nice. The hotel has a sister location a few minutes walk away with a restaurant called Mukjeon - specialised on Korean boiled pork, Korean savoury pancakes and seafood - don't miss this place, food is absolutely delicious here!!! Tropical Hideaway guests received a generous 20% off. The only thing that I see improvement for is that the beds are too firm.
Stayed 2 nights in Apr 2023
Response from 트로피컬하이드어웨이 on Apr 25, 2023
Thank you for your valuable review. In the case of bed mattresses, you feel differently depending on your personal preference, so I'm thinking about how to improve them more wisely. If you have a chance, come visit again.

10/10 Excellent

Young Joo

Stayed 2 nights in Apr 2023
Response from 트로피컬하이드어웨이 on Apr 21, 2023
남겨주신 소중한 후기 감사합니다. 건강히 지내시고 오늘 하루도 빛나는 하루 되시길 바라며, 다음에 또 뵙기를 기대하고 있겠습니다

2/10 Terrible

yunhee

Stayed 2 nights in Apr 2023
Response from 트로피컬하이드어웨이 on Apr 16, 2023
불편하신 점이 있으셨다면 죄송합니다. 보다 쾌적하고 편안히 쉬다가 가실 수 있도록 연구하고 노력하겠습니다.

10/10 Excellent

Claire

Stayed 12 nights in Mar 2023
Response from 트로피컬하이드어웨이 on Apr 14, 2023
만족스러운 여행의 일부였던거 같아 저희도 기분이 좋습니다. 건강하고 즐거운 나날 되시고 다음 기회에 또 뵙기를 기대하겠습니다

10/10 Excellent

Ja Young

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from 트로피컬하이드어웨이 on Apr 29, 2023
소중한 후기 감사합니다. 보다 나은 환경에서 편안히 쉬다 가실 수 있는 호텔이 되도록 연구하고 노력하겠습니다. 즐거운 하루하루 되시고, 다음에 또 뵙겠습니다