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Reviews of Los Abrigados Resort and Spa

3.5 out of 5
Los Abrigados Resort and Spa
160 Portal Ln, Sedona, AZ

Reviews

8.6

Excellent

Rating 10 - Excellent. 1268 out of 2171 reviews" "
Rating 8 - Good. 503 out of 2171 reviews" "
Rating 6 - Okay. 203 out of 2171 reviews" "
Rating 4 - Poor. 103 out of 2171 reviews" "
Rating 2 - Terrible. 94 out of 2171 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Rafael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Got bitten by bedbugs in Laughlin had to spend money for allergies Staff were not helpful
Stayed 1 night in May 2024

2/10 Terrible

Manuel

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great. Queit and we always feel relax and never want to leave. We never stay anywhere else
Stayed 3 nights in Apr 2024

10/10 Excellent

Joshua Arden

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 4 nights in May 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very comfortable for 3 of us for 2 nights.. The staff was very helpful and friendly. I appreciated the texting communication back and forth with the front desk. The hotel was very convenient. We would stay here again if in the area!
Stayed 2 nights in May 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful park area, great pool area, helpful staff and convenient location - would definitely book here again!
Stayed 1 night in May 2024

10/10 Excellent

Aimee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall wonderful stay, we have been coming here for over 25 years and will continue to return. As a family with a small child the location and amenities are a must. The rooms could use some updating but you really don’t come to Sedona to sit in the room. Would recommend
Stayed 2 nights in May 2024

10/10 Excellent

dDebra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the gym with fitness classes. The property is beautiful with the creek and so much to do and walk to. I will be back.
Stayed 2 nights in May 2024
Response from GB on May 16, 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to serve you and hope to welcome you back for a future visit!

10/10 Excellent

Tanner

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, we will definitely be back!
Stayed 1 night in May 2024
Response from GB on May 16, 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to serve you and hope to welcome you back for a future visit!

4/10 Poor

Joseph

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms were terrible ( dark,dusty, and the bathrooms were awful
Stayed 2 nights in May 2024
Response from GB on May 14, 2024
We are so sorry to hear that we did not meet your expectations with your stay. We will have a full renovation in 2024, so hopefully we can have you come back and go above and beyond with your expectations!

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is huge! There are many buildings with rooms and it all looks really cute. The staff is very friendly and helpful. Like others already mentioned the furniture could use an upgrade, not only in the rooms but the restaurant/bar as well. But we didn't care much about that furniture our overall experience there was great.
Stayed 1 night in May 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, very nice shops and galleries insite. The only negative is not enough parking and also be aware the interior could use some uodating such as tile etc. But it us well kept and iverall an excellent property.,
Stayed 1 night in May 2024

10/10 Excellent

Joecy-Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property full of fun activities for the entire family!!
Stayed 1 night in May 2024
Response from GB on May 14, 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to serve you and hope to welcome you back for a future visit!

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in May 2024
Response from GB on May 14, 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to serve you and hope to welcome you back for a future visit!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Will be coming again
Stayed 1 night in May 2024
Response from GB on May 14, 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to serve you and hope to welcome you back for a future visit!

10/10 Excellent

juli

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful for the price!!
Stayed 1 night in May 2024
Response from GB on May 14, 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to serve you and hope to welcome you back for a future visit!

10/10 Excellent

William

Traveled with partner
Great service and extremely nice staff.
Stayed 2 nights in May 2024
Response from GB on May 14, 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to serve you and hope to welcome you back for a future visit!

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would gladly recommend to others and would definitely stay there again.
Stayed 3 nights in May 2024

10/10 Excellent

Anne Soleil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from GB on May 14, 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to serve you and hope to welcome you back for a future visit!

8/10 Good

pamela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the resort. Super clean. Responds accordingly
Stayed 1 night in May 2024
Response from GB on May 14, 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to serve you and hope to welcome you back for a future visit!

10/10 Excellent

David, Green Valley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get looking property, close to restaurants, art and clothing stores. The property is right on the Oak Creek and very peaceful especially at night.
Stayed 2 nights in May 2024
Response from GB on May 16, 2024
We are so glad you enjoyed your stay with us! We love to hear all the endeavors you were able to enjoy on and near the resort! We are looking forward to your next stay with us!

8/10 Good

Lilibeth

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is very beautiful. The staff, especially the front desk, are very friendly. It's walkable to galleries and restaurants. The property was quiet and peaceful. The only thing that disappointed me was the inside of the property. It's a little bit outdated. The kitchen and bathroom outlets were not working. I wasn't able to make coffee.
Stayed 1 night in May 2024

6/10 Okay

Diane, Rochester

Traveled with family
Liked: Cleanliness, staff & service
There was a question about a prepaid amount and the people at the check in desk were very short with me. There were some small flying bugs in the bathroom that were somewhat annoying and when we checked out I mentioned it and only reply was “Did you call maintenance?”
Stayed 2 nights in Apr 2024

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very nice
Stayed 2 nights in May 2024
Response from GB on May 10, 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

Vida, Sedona

Traveled with family
Well kept, walking distance to shopping, Rooms clean and very nice.
Stayed 1 night in May 2024
Response from GB on May 14, 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to serve you and hope to welcome you back for a future visit!

6/10 Okay

Don

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
We enjoyed our stay but were a little suprised at the conditions of our room. We were "up graded" to room A 102 which had a whirlpool tub on the porch. Amazing!! Well that is if ya dont mind the filthy dust covered tub and surround. Or 20 minutes to get hot water. That made the relaxing time with my wife so nice while looking directly into the lobby directly across from us. Just unexpected things that we hadn't imagined when hoping for some relaxing privacy.
Stayed 1 night in May 2024

10/10 Excellent

Kara-Leigh, Jupiter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from GB on May 10, 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great
Stayed 1 night in May 2024
Response from GB on May 10, 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

6/10 Okay

Michaela

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Came with a group of 5 and got a 2 bed 2 bathroom. One of the toilets was broken and completely unusable. Maintenance came to fix it once and it broke again. Unusable for our stay making all 5 of us use one toilet. For the price, was disappointing. Overall great location and amenities but rooms seem outdated.
Stayed 1 night in May 2024

10/10 Excellent

Kenton

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the property and surrounding area
Stayed 1 night in May 2024
Response from GB on May 10, 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

Jensen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from GB on May 10, 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

6/10 Okay

Steven P

Stayed 6 nights in Apr 2024
Response from GB on May 10, 2024
We are so sorry to hear that we did not meet your expectations with your stay we are going to have a full renovation in 2024 so hopefully we can have you come back and go above and beyond with your expectations!

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, amazing staff!
Stayed 1 night in May 2024
Response from GB on May 10, 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from GB on May 10, 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

6/10 Okay

Terri, Irmo

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from GB on May 10, 2024
We are so sorry to hear that we did not meet your expectations with your stay we are going to have a full renovation in 2024 so hopefully we can have you come back and go above and beyond with your expectations!

8/10 Good

Randy, Cedar City, UT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It seemed liked it was newly constructed
Stayed 7 nights in Feb 2024
Response from GB on May 10, 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

6/10 Okay

Penny

Traveled with family
Beautiful from the outside, very ordinary & slightly disappointing on the inside
Stayed 1 night in May 2024
Response from GB on May 10, 2024
We are so sorry to hear that we did not meet your expectations with your stay we are going to have a full renovation in 2024 so hopefully we can have you come back and go above and beyond with your expectations!

8/10 Good

Richard

Stayed 1 night in May 2024
Response from GB on May 10, 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GB on May 10, 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service
In addition to all of the above, the location is outstanding.
Stayed 2 nights in Apr 2024
Response from GB on May 1, 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

KAREN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay here. Location was perfect. Lots of dining options.Front desk personnel were very nice and welcoming. Rooms are a little dated but kept clean.
Stayed 2 nights in Apr 2024
Response from GB on May 10, 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

8/10 Good

ANDREW, El Cajon

Liked: Cleanliness, staff & service, amenities
2 bed, 2 bath suite. Kitchen was very well equipped. Central air instead of box ac was great. Cabinets looked like they were from the 80’s. Grouting on the floor tiles around the toilet was breaking up. Bathtub had a brown tint to the floor. I’m sure it was clean but it didn’t look it. Caulk around tub coming apart. Poor patch fix on wood around tub. I would stay again but not in that room F229. When I drove on property it looked amazing. I was slightly disappointed how the room looked. Not what I expected. Lastly, I was quoted one price on Expedia then they added an additional $35 to it. Not sure why.
Stayed 1 night in Apr 2024
Response from GB on May 16, 2024
We are definitely an older property and have yet to be renovated, we are going to be renovated to be upgraded and updated at the end of this year beginning of next. Expedia quotes the total including the resort fee we just have to take split payments as they are not allowed to collect the resort fee themselves. Hopefully we can have you back after the renovation so you can experience the resort over again!

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over and above! Great place. Highly recommended!
Stayed 1 night in Apr 2024
Response from GB on May 1, 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Lot’s of amenities. The only complaint is the shower head was a cheap RV style. Everything else was really good.
Stayed 2 nights in Apr 2024
Response from GB on May 10, 2024
We are so sorry to hear that we did not meet your expectations with your stay we are going to have a full renovation in 2024 so hopefully we can have you come back and go above and beyond with your expectations!

8/10 Good

Michael, Domenick

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
We were in unit 310 it was very nice and spacious however we did not like the set up of bathroom being across the hall from first bedroom. Also no door at the sink area.
Stayed 3 nights in Apr 2024
Response from GB on May 14, 2024
We are glad you enjoyed your stay! The unit you were in was one of the original houses on property! While we will be going through a renovation it wont change the structures of the buildings! We look forward to your next stay!

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice. Pool and hot tub was great!
Stayed 1 night in Apr 2024
Response from GB on May 1, 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

8/10 Good

Christine

Liked: Amenities
Outdoor areas were very nice. Room was spacious and comfortable except for furniture in living area. Couch cushions were sagging in front to the point where I almost fell off a couple of times—we had to keep pushing the lower cushion back in an attempt to try and secure it under the back cushion but it wouldn’t stay put. Couch definitely needs to be replaced.
Stayed 2 nights in Apr 2024
Response from GB on May 10, 2024
I am glad to hear that you enjoyed your stay aside the couch! Luckily at the end of this year or beginning of next we will be going through a full update and upgrade to all of the units and the furniture! Hopefully we can welcome you back after the renovation and exceed all expectations!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from GB on May 1, 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

10/10 Excellent

Daniel

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Apr 2024
Response from GB on May 1, 2024
We are so glad you enjoyed your time with us. Thank you so much for sharing your feedback about your vacation at Los Abrigados Resort and Spa. It is our pleasure to have the opportunity to serve you and hope to welcome you back for a future visit!

8/10 Good

Caroline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect, facilities were clean and up-to-date. The only downside was I was approved for late check out but my key card was deactivated prior to the time the staff told me I could leave.
Stayed 1 night in Apr 2024
Response from GB on Apr 25, 2024
We are glad you enjoyed your stay with us! The keys often deactivate at 10:30am as that is when they were originally programmed, if you had late check out scheduled before checking in then it would be a glitch in the system unfortunately. We do look forward to your next stay!