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Reviews of Residence Inn by Marriott Seattle Downtown/Lake Union

3 out of 5
Residence Inn by Marriott Seattle Downtown/Lake Union
800 Fairview Ave N, Seattle, WA

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1001 reviews" "
Rating 8 - Good. 270 out of 1001 reviews" "
Rating 6 - Okay. 101 out of 1001 reviews" "
Rating 4 - Poor. 51 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip, COEUR D ALENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenient place to be when in Seattle.
Stayed 2 nights in May 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the space the room offered. With 3 kids, it was perfect rather than being crammed in a small room. Having a kitchen was a perk too!
Stayed 2 nights in May 2024

10/10 Excellent

Changwook

Liked: Cleanliness
Kind and fast
Stayed 1 night in May 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in May 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Ellen, Ronkonkoma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly. Room itself had a weird drilling sounding noise the entire week and had a musty smell to it. But I know housekeeping was in, so maybe it needs carpet cleaning/refreshing. Not many food options walkable so a car is good
Stayed 5 nights in Apr 2024

2/10 Terrible

STEVE

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This 2-bedroom, 2-bath unit was well designed. Beautiful lake view. Online check-in and front desk check-in were both excellent.
Stayed 1 night in Apr 2024
Response from MK on May 2, 2024
Thank you for your feedback!

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific views, convenient food options, spacious and clean room. Easy transportation and parking.
Stayed 6 nights in Apr 2024
Response from MK on May 2, 2024
Thank you for your feedback!

6/10 Okay

Jolene

Stayed 2 nights in Mar 2024

10/10 Excellent

Taya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, pretty quiet
Stayed 2 nights in Apr 2024
Response from MK on Apr 23, 2024
Thank you for your feedback!

10/10 Excellent

Alida, Newmarket

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive parking
Stayed 1 night in Apr 2024
Response from MK on Apr 23, 2024
Thank you for your feedback!

4/10 Poor

Rosie

Stayed 1 night in Nov 2023

6/10 Okay

YATIN, Surrey

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
It’s a dated property! Need full upgrade or close it.
Stayed 1 night in Apr 2024
Response from MK on Apr 23, 2024
Thank you for your feedback!

10/10 Excellent

Nancy

Traveled with group
Liked: Property conditions & facilities
Great hotel ill be coming back to this hotel.
Stayed 1 night in Apr 2024
Response from MK on Apr 23, 2024
Thank you for your feedback!

8/10 Good

Charla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from MK on Apr 23, 2024
Thank you for your feedback!

6/10 Okay

Tzu Pei

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from MK on Apr 23, 2024
Thank you for your feedback!

10/10 Excellent

Sherlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a big beautiful hotel with a lot of stuff to do in the area and inside the hotel
Stayed 1 night in Apr 2024
Response from MK on Apr 23, 2024
Thank you for your feedback!

10/10 Excellent

Bonnie, San Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view with a balcony, clean and nice decor. Hot shower and a big area for breakfast. Parking under neath. Pool is half size and gym is good size. I can see it is great for family.
Stayed 1 night in Apr 2024
Response from MK on Apr 23, 2024
Thank you for your feedback!

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from MK on Apr 23, 2024
Thank you for your feedback!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming staff. Great atrium and courtyard area. Parking is a bit tight, but transportation options are very good.
Stayed 1 night in Mar 2024
Response from MK on Apr 23, 2024
Thank you for your feedback!

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. people were nice. Room was big and comfy, I would have added a long mirror, the only mirror the room had was the bathroom mirror. I wish parking was cheaper.
Stayed 2 nights in Mar 2024
Response from MK on Apr 23, 2024
Thank you for your feedback!

10/10 Excellent

Takashi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 3 nights in Mar 2024
Response from MK on Apr 23, 2024
Thank you for your feedback!

6/10 Okay

Sukhvinder

Traveled with family
Liked: Cleanliness, property conditions & facilities
The rooms were large and comfortable. The bathroom was a tight squeeze. The cleanliness of the room was not great. Upon checking into the room, there were hair all around the outside of the tub and on the bathroom floor. This could be overlooked. We were not able to check in at the check in time as the room was not ready. Again - can be easily overlooked. But what I had a hard time with was having to use plastic utensils, bathroom brown paper towels and paper plates for breakfast. They kept running out of the clean plates and utensils. I honestly thought the name Marriott came with certain level of service. The price for the room was not cheap where I would have thought the level would be on the lesser level.
Stayed 2 nights in Mar 2024
Response from MK on Apr 23, 2024
Thank you for your feedback!

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from MK on Apr 23, 2024
Thank you for your feedback!

10/10 Excellent

Mary Joyce

Stayed 3 nights in Mar 2024
Response from MK on Apr 23, 2024
Thank you for your feedback!

10/10 Excellent

Christa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You really get the wow factor when you walk into the lobby. Super cool environment there. Very friendly and helpful staff!! Rooms were very clean. (I checked with a blue light!) King bed was super comfy!!! So much so I’d love to know where I can buy one for myself! Complimentary breakfast was really tasty with lots of options - coffee was really good too. The breakfast staff are great at their job hustling to make sure everyone has all the options from 7am to 9:30 for breakfast on the weekend. The hide-away bed in the room needs to be replaced as it wasn’t very comfortable. The pool and hot tub are really why we chose this INN as we were there for my nieces birthday and she loves to swim. Pool is small but we managed to get there when it wasn’t really busy. Hot tub is also small but it was warm and felt good after a long day of walking at Pike Place Market. The flooring in the pool area however was always completely wet which made it slippery. Some floor areas needed to be cleaned as you can tell the water sits there for long periods and makes it dirty. All in all though the pool area was good enough. Also, I did not know that there was a cool little games room beside the pool that has foosball, skeeball and an air hockey table. It also has a couple couches and a big TV. One thing that was kind of annoying was that there was only one elevator so we had to do a lot of walking to get to the elevator. I would suggest you ask for a room relatively close if you don’t like walking.
Stayed 2 nights in Mar 2024
Response from MK on Apr 1, 2024
Thank you so much for your feedback!

10/10 Excellent

Mitra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very good
Stayed 2 nights in Mar 2024
Response from MK on Apr 1, 2024
Thank you so much for your feedback!

4/10 Poor

SHILLEN

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed here for 4 nights/5 days and this is your typical Residence Inn style rooms/suites but in an Embassy Suites style building. Unfortunately I wasn't fortunate enough to get a room with a nice view of the city or of Lake Union, I got the storage building next door. The rooms are spacious but could benefit with being more modern. Location is ok, right off the freeway, lots of places to eat within walking distance. The shower drains incredibly slow but not enough to bother about. My main complaint is this location does full turn down housekeeping every other day and unfortunately I never received on the scheduled day I was suppose to get it. When I got back to the hotel if was late and crying desk assured me he would make sure housekeeping was aware to come to the room the next day for the turn down service and give new fresh towels. However that didn't happen again for the second night. Front desk didn't seem like it was a top priority to them when I advised of the issue. The breakfast staff was great. always keeping the food stations replenished and dining areas clean. The food selection was just alright, nothing spectacular and always the same everyday : 1. Scrambled Eggs 2. Breakfast Potato that had NO seasoning 3. Sausage Patties 4. White Steamed Rice 5. Make Your Own Waffle Station 6. Hard Boiled Eggs 7. Bagel/Toast/English Muffin Station 8. Yogurt 9. Oatmeal and Toppings Station 10. Juice/Coffee/Milk Station
Stayed 4 nights in Mar 2024
Response from MK on Mar 26, 2024
Thank you for your feedback, Shillen! We hope you will have an opportunity to book and experience one of our Lake View Suites on your next visit to Seattle!

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness
lobby was very nice, having to pay for parking doesnt seem right. location was good
Stayed 1 night in Mar 2024
Response from MK on Mar 26, 2024
Thank you so much for your feedback!

10/10 Excellent

Ana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint would be, the smell of weed once you open your balcony door due to guests smoking on their balcony. It clearly states "no smoking on balcony".
Stayed 1 night in Mar 2024
Response from MK on Mar 26, 2024
Thank you so much for your feedback!

10/10 Excellent

Blanca

Stayed 1 night in Mar 2024
Response from MK on Apr 23, 2024
Thank you for your feedback!

10/10 Excellent

Kelsey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bus stop is just right outside the hotel which made it very easy to use!
Stayed 4 nights in Mar 2024
Response from MK on Mar 26, 2024
Thank you so much for your feedback!

10/10 Excellent

Lindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was a selection of American choices. The staff do a great job!!!
Stayed 1 night in Mar 2024
Response from Residence Inn LK Union on Mar 16, 2024
Thank you so much for taking the time to respond back to our survey. We are so glad you enjoyed your stay. We thank you for choosing Residence Inn Lake Union! We hope to see you again soon.

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool hot tub and playroom were great as well as their breakfast
Stayed 9 nights in Mar 2024
Response from Residence Inn LK Union on Mar 16, 2024
Thank you so much for taking the time to respond back to our survey. We are so glad you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Ronen

Liked: Cleanliness, staff & service, property conditions & facilities
For that price, the room, the facility and the neighborhood are all great.
Stayed 1 night in Mar 2024
Response from Residence Inn LK Union on Mar 16, 2024
Thank you so much for taking the time to respond back to our survey. We hope to see you again soon.

8/10 Good

nadia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went with my 5 and 7 year old and husband. Room was cute. The room had a full kitchen which was great. Indoor pool and whirlpool nice, activities room was basic with an air hockey table, tv, jenga etc. Breakfast buffet was great. 4 make your own waffle stations, hot items like scrambled eggs, turkey sausages, potatoes, oatmeal, bread to be toasted and cold items like cereal, fruit, juice, coffee. Parking outside is free from 6pm or 8pm until 8am and is also VERY CHEAP and not a problem to find space. Save your money and don't bother paying for parking in the hotel, especially if you're Canadian (the exchange is nonsense). Fitness centre was there but didn't use it. Area is quiet and in a great location. I would totally stay here again
Stayed 2 nights in Dec 2023
Response from Residence Inn Lk Union on Mar 16, 2024
Thank you so much for taking the time to respond back to our survey. We are so glad you had a great time while staying at our hotel. Thank you for choosing Residence Inn Lake Union! We hope to see you again soon.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Residence Inn LK Union on Mar 16, 2024
Thank you so much for taking the time to respond back to our survey. Thank you for choosing Residence Inn Lake Union! We hope to see you again soon.

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, enjoyed musuem and restaurants right by the hotel
Stayed 1 night in Mar 2024
Response from Residence Inn Lk Union on Mar 16, 2024
Thank you so much for taking the time to respond back to our survey. We are so glad you enjoyed your stay. Thank you for choosing Residence Inn Lake Union! We hope to see you again soon.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything I love it.
Stayed 1 night in Mar 2024
Response from Residence Inn LK Union on Mar 16, 2024
Thank you so much for taking the time to respond back to our survey. We are so glad you enjoyed your stay. Thank you for choosing Residence Inn Lake Union! We hope to see you again soon.

10/10 Excellent

Stacey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, great breakfast, crazy expensive parking
Stayed 2 nights in Mar 2024
Response from MK on Mar 5, 2024
Thank you so much for your feedback!

4/10 Poor

Riley

Stayed 1 night in Mar 2024
Response from MK on Mar 26, 2024
Thank you so much for your feedback!

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation - super easy with kids.
Stayed 1 night in Mar 2024
Response from MK on Mar 5, 2024
Thank you so much for your feedback!

4/10 Poor

Adam

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
This property is overrated even as it’s currently rated here. Our room had a terrible smell, condition was poor, just felt dirty. Switched rooms which smelled better but still very run down. Got a parking pass for garage for $40 but there was zero parking. Said we could park in the drive up area but still had to pay. We could not wait to get up and leave the next day.
Stayed 1 night in Feb 2024
Response from MK on Mar 5, 2024
Thank you so much for your feedback!

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent included breakfast Easy access
Stayed 1 night in Feb 2024
Response from MK on Mar 5, 2024
Thank you so much for your feedback!

10/10 Excellent

Aleksandr

Great location, clean, nice breakfast!
Stayed 3 nights in Feb 2024
Response from MK on Mar 5, 2024
Thank you so much for your feedback!

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from MK on Mar 5, 2024
Thank you so much for your feedback!

10/10 Excellent

Harj

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel design. I liked the open concept area for breakfast. Staff was very friendly
Stayed 2 nights in Feb 2024
Response from MK on Mar 5, 2024
Thank you so much for your feedback!

10/10 Excellent

Vanessa

Stayed 1 night in Feb 2024
Response from MK on Mar 26, 2024
Thank you so much for your feedback!

2/10 Terrible

Isaac

Stayed 1 night in Feb 2024
Response from MK on Mar 5, 2024
Thank you so much for your feedback!