During my recent stay at Level Seattle, I booked a suite with two separate rooms – one with a king bed, another with a queen bed, and a pull-out bed for three adults. However, upon arrival, I was disappointed to find only a king bed in the suite. Despite the helpful assistance from the front desk, the offered roller bed was uncomfortably soft, making it difficult to sleep.
Moreover, checking in at 10 pm and waiting for an hour for the roller bed's delivery was inconvenient. I had hoped for a quicker resolution or an alternative accommodation, especially considering the late hour. Additionally, noise disturbances from the suite above, including guests moving chairs and other activities, lasted until 2 am, further disrupting my sleep. Overall, the experience fell short of expectations, with the lack of the promised bedding arrangement, prolonged wait times, and disruptive noise contributing to a very unsatisfactory stay.