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Reviews of Executive Hotel Pacific

3 out of 5
Executive Hotel Pacific
400 Spring St, Seattle, WA

Reviews

7.2

Good

Rating 10 - Excellent. 663 out of 1845 reviews" "
Rating 8 - Good. 420 out of 1845 reviews" "
Rating 6 - Okay. 326 out of 1845 reviews" "
Rating 4 - Poor. 221 out of 1845 reviews" "
Rating 2 - Terrible. 215 out of 1845 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet situation could be improved
Stayed 1 night in May 2024

10/10 Excellent

Rawipa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I totally like it! Hotel is in central downtown and walkable to everywhere’s
Stayed 2 nights in May 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all the places we wanted to see. Old hotel buy very clean.
Stayed 1 night in May 2024

6/10 Okay

Katherine

Liked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Jagroop

Disliked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

eugene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there loved the area
Stayed 2 nights in May 2024
Response from Abdul on May 19, 2024
Dear Eugene, thank you for taking the time to share your feedback about your recent stay at the Executive Hotel Pacific. We're thrilled to hear that you had a fantastic experience, and we truly appreciate your 5-star review and hope to welcome you back for soon for another memorable stay.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly cozy hotel to stay for business trip
Stayed 2 nights in May 2024
Response from Abdul on May 19, 2024
Dear James, thank you for taking the time to share your feedback about your recent stay at the Executive Hotel Pacific. We're thrilled to hear that you had a fantastic experience, and we truly appreciate your 5-star review and hope to welcome you back for soon for another memorable stay.

8/10 Good

Nifauri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was convinient. easy access. there is not heater on the room.
Stayed 3 nights in May 2024
Response from Abdul on May 20, 2024
Dear Nifauri, thank you for taking the time to share your feedback about your recent stay at the Executive Hotel Pacific. We're thrilled to hear that you enjoyed our, and we truly appreciate your 4-star review and hope to welcome you back for soon for another memorable stay.

10/10 Excellent

Chelsea

Stayed 1 night in Mar 2024
Response from Abdul on May 19, 2024
Dear Chelsea, thank you for taking the time to share your feedback about your recent stay at the Executive Hotel Pacific. We're thrilled to hear that you had a fantastic experience, and we truly appreciate your 5-star review and hope to welcome you back for soon for another memorable stay.

10/10 Excellent

Nikolaos

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Abdul on May 19, 2024
Dear Nikolaos, thank you for taking the time to share your feedback about your recent stay at the Executive Hotel Pacific. We're thrilled to hear that you had a fantastic experience, and we truly appreciate your 5-star review and hope to welcome you back for soon for another memorable stay.

8/10 Good

Maria

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Front desk staff is not friendly or inviting Most of both front desk staff were short and had a look of misery Cleaning staff as well as other employees were nice smiling and genuinely friendly
Stayed 1 night in May 2024

10/10 Excellent

Jessica

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel boasts an excellent location, within walking distance of the stadiums and the marketplace. I would definitely stay here again. The rooms are small, but that wasn't an issue since we were only there to sleep. The lobby is cute, and the check-in process is smooth and easy. Having a bar next door was an added bonus.
Stayed 2 nights in May 2024

10/10 Excellent

Erika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for great location!
Stayed 1 night in May 2024

10/10 Excellent

Marcela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the front desk staff was very nice and helpful
Stayed 1 night in Apr 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities
Great location to walk to all the sites including Lumen field. Lots of restaurants and bars in the area. Good access on and off the I5
Stayed 2 nights in May 2024
Response from Abdul on May 18, 2024
Dear Joe, thank you for taking the time to share your feedback about your recent stay at the Executive Hotel Pacific. We're thrilled to hear that you had a fantastic experience, and we truly appreciate your 4-star review and hope to welcome you back for soon for another memorable stay.

6/10 Okay

Marcy

Traveled with partner
Liked: Staff & service
Great location and staff. Tiny bathroom with no frills. Took several minutes to get hot water and toilet could have had better cleaning. Otherwise was adequate with good bed.
Stayed 1 night in May 2024
Response from Abdul on May 18, 2024
Dear Marcy, we apologize for falling short of your expectations during your recent stay at the Executive Hotel Pacific. Your feedback is invaluable to us, and we take it seriously. We regret any disappointment caused you during your stay. We strive to provide the best service for our guests and hope you will give us the chance in the future for much better service whenever your travel brings you back to Seattle.

10/10 Excellent

Cori

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Friendly staff. Close to everything
Stayed 1 night in May 2024
Response from Abdul on May 18, 2024
Dear Cori, thank you for taking the time to share your feedback about your recent stay at the Executive Hotel Pacific. We're thrilled to hear that you had a fantastic experience, and we truly appreciate your 5-star review and hope to welcome you back for soon for another memorable stay.

8/10 Good

Jackie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an older building, so not particularly modern. However, it's set up nicely and it's in an area where you can walk to a lot of places.
Stayed 1 night in May 2024
Response from Abdul on May 18, 2024
Dear Jackie, thank you for taking the time to share your feedback about your recent stay at the Executive Hotel Pacific. We're thrilled to hear that you had a fantastic experience, and we truly appreciate your 4-star review and hope to welcome you back for soon for another memorable stay.

8/10 Good

Jon

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Quiet property considering it was downtown Seattle. Would be nice if the lighting was better outside. Couldn’t find the entrance to check in.
Stayed 3 nights in May 2024

6/10 Okay

Jazlen

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Abdul on May 18, 2024
Dear Jazlen, we apologize for falling short of your expectations during your recent stay at the Executive Hotel Pacific. Your feedback is invaluable to us, and we take it seriously. We regret any disappointment caused you during your stay. We strive to provide the best service for our guests and hope you will give us the chance in the future for much better service whenever your travel brings you back to Seattle.

10/10 Excellent

Maritoni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old but has been renovated and is clean and spacious. It was quiet and safe to walk around at night. Central location which is close to many restaurants and bars, easily walkable to the piers and Pike Place.
Stayed 2 nights in May 2024
Response from Abdul on May 18, 2024
Dear Maritoni, thank you for taking the time to share your feedback about your recent stay at the Executive Hotel Pacific. We're thrilled to hear that you had a fantastic experience, and we truly appreciate your 5-star review and hope to welcome you back for soon for another memorable stay.

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in May 2024
Response from Abdul on May 18, 2024
Dear Roberto, thank you for taking the time to share your feedback about your recent stay at the Executive Hotel Pacific. We're thrilled to hear that you had a fantastic experience, and we truly appreciate your 5-star review and hope to welcome you back for soon for another memorable stay.

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and My Lady stayed here frm Arizona for her 21st Birthday We enjoyed are stay Its Near The pike Market Everything was pretty much walkable including the Monorail Which was very easy for us to get to the airport Service was great thanks to Samir.
Stayed 2 nights in May 2024
Response from Abdul on May 18, 2024
Dear Mathew, thank you for taking the time to share your feedback about your recent stay at the Executive Hotel Pacific. We're thrilled to hear that you had a fantastic experience, and we truly appreciate your 5-star review and hope to welcome you back for soon for another memorable stay.

10/10 Excellent

Bryan

Very nice, very clean, super friendly and attentive staff. I felt safe there. Will be back
Stayed 1 night in May 2024
Response from Management on May 15, 2024
Thank you for your feedback

8/10 Good

Beenish

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Okay
Stayed 1 night in May 2024
Response from Abdul on May 18, 2024
Dear Beenish, thank you for taking the time to share your feedback about your recent stay at the Executive Hotel Pacific. We're thrilled to hear that you had a fantastic experience, and we truly appreciate your 4-star review and hope to welcome you back for soon for another memorable stay.

10/10 Excellent

karla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 1 night in May 2024
Response from Management on May 15, 2024
Dear karla, thank you!

2/10 Terrible

Yue

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a super noisy night, i will never book here again. I couldn’t really fall asleep until 4 am, car sounds outside were super loud to the room, I think the property need to replace some new windows otherwise how can people sleep in the room.
Stayed 1 night in May 2024
Response from Management on May 15, 2024
Dear guest, We are very sorry for the the city noise. We try to be proactive by providing ear plus for our guest, but we understand that it doesn't help everyone. We apologize for the inconvenience.

8/10 Good

Chase

Traveled with group
Liked: Cleanliness, staff & service
Kelly was awesome!
Stayed 1 night in May 2024
Response from Management on May 15, 2024
Thank you for your feedback.

8/10 Good

dan

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Management on May 15, 2024
Thank you for your feedback.

2/10 Terrible

Soledad

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Junkies on the sidewalk right in front of the entrance. When I checked in I was notified I’d be charge $45 for parking when we arrived I was told there was no more parking and we’d have to park at a different spot away from the hotel. The hotel pictures did not match the actual hotel. The 2 Arabic/Indian? Men up front were rude and not helpful at all. I let them know I was checking and was only greeted with ID I have it to him and he threw it back in the table and pushed the screen to me to fill out literally in silence. So so rude.
Stayed 1 night in May 2024
Response from Management on May 13, 2024
Dear Soledad, thank you very much for your feedback. We are truly sorry for the service you experienced with our team, and the parking availability. We noticed you arrived around midnight, and our valet spots were already taken. Our location in downtown Seattle is safe, but as in any other city the transient population has become a problems. Rest assure, the city officials and our security patrol service are out patrolling for the safety of all visitors. Once again, apologize, and will address these issues with our overnight team. Thank you.

4/10 Poor

Jeff

no ac
Stayed 1 night in May 2024
Response from Abdul on May 13, 2024
Dear Jeff, thank you for taking the time to share your feedback about your stay at the Executive Hotel Pacific. We appreciate your feedback and, apologize for the inconvenient of no ac you experience during your stay. Your feedback will be shared with management team in order to help as serve you better whenever you choose to stay with us in the future.

8/10 Good

Jennifer

Traveled with family and small children
Liked: Cleanliness
Nothing
Stayed 2 nights in May 2024
Response from Abdul on May 12, 2024
Dear Jennifer, thank you for choosing Executive Hotel Pacific for your recent stay, and for taking the time to share your feedback with us. We're thrilled to hear that you had an enjoyable experience overall. Your rating of 4 out 5 means a lot us, and we appreciate your support.We strive to provide exceptional service and comfortable accommodation to all our guests, and we're glad to know that we met your expectations. Your comments serve as encouragements to our team to continue delivering memorable stays.Should your travels bring you back to the area, we would be delighted to welcome you again and ensure your next stay is even more exceptional.

10/10 Excellent

Dana, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff.
Stayed 1 night in May 2024
Response from Abdul on May 12, 2024
Dear Dana, thank you for taking the time to share your feedback about your recent stay at the Executive Hotel Pacific. We're thrilled to hear that you had a fantastic experience, and we truly appreciate your 10-star review and hope to welcome you back for soon for another memorable stay

8/10 Good

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit dated, and small. Coffee lounge was nice, and most of the staff was helpful and pleasant. Parking is an extra 45$! Facility was clean and right downtown.
Stayed 1 night in May 2024
Response from Abdul on May 12, 2024
Dear Sally, thank you for choosing Executive Hotel Pacific for your recent stay, and for taking the time to share your feedback with us. We're thrilled to hear that you had an enjoyable experience overall. Your rating of 4 out 5 means a lot us, and we appreciate your support.We strive to provide exceptional service and comfortable accommodation to all our guests, and we're glad to know that we met your expectations. Your comments serve as encouragements to our team to continue delivering memorable stays.Should your travels bring you back to the area, we would be delighted to welcome you again and ensure your next stay is even more exceptional.

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Friendly staff.
Stayed 2 nights in May 2024
Response from Management on May 10, 2024
Thank you for your feedback.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really bad camping trip and came here after we had to abondon due to rain. This place was like a warm hug and it made our weekend salvageable!
Stayed 1 night in May 2024
Response from Management on May 10, 2024
Hi Lisa, Thank you for your feedback. We are glad to hear that we were able to give you a warm welcome.

10/10 Excellent

Cheryl

Wonderful staff. Comfortable bed. Close to hospital.
Stayed 1 night in May 2024
Response from Management on May 10, 2024
Dear guest, thank you for your feedback. We are glad you enjoyed our service and comfortable bed

8/10 Good

Adrien

Traveled with family
Liked: Property conditions & facilities
Great stay. Walkable to a lot of different options. Friendly and smart staff. I was not a huge fan of the cleaning staff vacuuming the hallways at 8:15am, but if that is the worst thing about my 3 night stay, I’d say that’s pretty minor.
Stayed 3 nights in Apr 2024
Response from Abdul on May 8, 2024
Thank you for taking the time to share your feedback about your stay at the Executive Hotel Pacific. We appreciate your feedback and, delighted to hear that our staff were very helpful to you during your stay. We apologize for any inconvenient you experience during your stay and your feedback will be shared with management team in order to help as serve you better whenever you choose to stay with us in the future.

10/10 Excellent

Melinda

Stayed 1 night in May 2024
Response from Abdul on May 8, 2024
Thank you for taking the time to share your feedback about your recent stay at the Executive Hotel Pacific. We're thrilled to hear that you had a fantastic experience, and we truly appreciate your 5-star review. We hope to welcome you back for soon for another memorable stay.

8/10 Good

Leland

Traveled with family
I
Stayed 2 nights in Apr 2024
Response from Abdul on May 8, 2024
Thank you for taking the time to share your feedback about your recent stay at the Executive Hotel Pacific. We're thrilled to hear that you had a fantastic experience, and we truly appreciate your 4-star review. We hope to welcome you back for soon for another memorable stay.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Abdul on May 8, 2024
Thank you for taking the time to share your feedback about your recent stay at the Executive Hotel Pacific. We're thrilled to hear that you had a fantastic experience, and we truly appreciate your 5-star review. We hope to welcome you back for soon for another memorable stay.

4/10 Poor

Melisa

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
i did not like it it was noisy we can hear everything from the other rooms and the outside
Stayed 1 night in Feb 2024
Response from Management on May 6, 2024
Dear Melissa, thank you for your feedback. We are very sorry for the unconvinced you experienced.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff and valley parking.
Stayed 1 night in May 2024
Response from Abdul on May 8, 2024
Thank you for taking the time to share your feedback about your recent stay at the Executive Hotel Pacific. We're thrilled to hear that you had a fantastic experience, and we truly appreciate your 5-star review. We hope to welcome you back for soon for another memorable stay.

6/10 Okay

Claudia, Portland

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location of this hotel is fantastic, rooms are small and very noisy from the street traffic.
Stayed 2 nights in May 2024
Response from Management on May 6, 2024
Dear Claudia, thank you for your feedback. We are happy to hear you enjoyed our prime location.

10/10 Excellent

Charbel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in May 2024
Response from Abdul on May 8, 2024
Thank you for taking the time to share your feedback about your recent stay at the Executive Hotel Pacific. We're thrilled to hear that you had a fantastic experience, and we truly appreciate your 5-star review. We hope to welcome you back for soon for another memorable stay.

8/10 Good

Allison

Stayed 2 nights in May 2024
Response from Abdul on May 12, 2024
Dear Alison, thank you for choosing Executive Hotel Pacific for your recent stay, and for taking the time to share your feedback with us. We're thrilled to hear that you had an enjoyable experience overall. Your rating of 4 out 5 means a lot us, and we appreciate your support.We strive to provide exceptional service and comfortable accommodation to all our guests, and we're glad to know that we met your expectations. Your comments serve as encouragements to our team to continue delivering memorable stays.Should your travels bring you back to the area, we would be delighted to welcome you again and ensure your next stay is even more exceptional.

10/10 Excellent

Gurinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Abdul on May 8, 2024
Thank you for taking the time to share your feedback about your recent stay at the Executive Hotel Pacific. We're thrilled to hear that you had a fantastic experience, and we truly appreciate your 5-star review. We hope to welcome you back for soon for another memorable stay.

6/10 Okay

Kiana

Traveled with group
Liked: Staff & service
Disliked: Amenities
The rooms are much smaller than they appear on the web description. The bathrooms are super tight and small with no space. Our shower/tub had a plumbing issue where the water wouldn’t drain. There was no room in general. Staff was pretty nice and welcoming.
Stayed 1 night in May 2024