Interior

Reviews of Embassy Suites by Hilton Seattle Bellevue

3.5 out of 5
Embassy Suites by Hilton Seattle Bellevue
3225 158th Avenue SE, Bellevue, WA

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1004 reviews" "
Rating 8 - Good. 240 out of 1004 reviews" "
Rating 6 - Okay. 88 out of 1004 reviews" "
Rating 4 - Poor. 71 out of 1004 reviews" "
Rating 2 - Terrible. 39 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfortable room. The breakfast that was provided was excellent. I would definitely stay there again.
Stayed 2 nights in May 2024
Response from Customer Service on May 23, 2024
Richard, the team at Embassy Suites Seattle Bellevue is delighted to hear you enjoyed your stay. It's wonderful that you found the location convenient and the room comfortable. Exciting to know our breakfast met your expectations as well. We're looking forward to welcoming you back!

6/10 Okay

yubo

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Naveed, Burnaby

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay with family
Stayed 2 nights in May 2024
Response from Customer Service on May 22, 2024
Naveed, thank you for choosing Embassy Suites Seattle Bellevue for your family stay. We’re pleased to hear you enjoyed your time with us. We look forward to welcoming you back on your next visit.

8/10 Good

Luigi Gino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Customer Service on May 21, 2024
Luigi Gino, thank you for your review of Embassy Suites Seattle Bellevue. We're pleased to see you enjoyed your stay. We look forward to welcoming you back soon!

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel; clean, comfortable, and quiet with great extras.
Stayed 1 night in May 2024
Response from Customer Service on May 20, 2024
Jennifer, thank you for your wonderful feedback! The team at Embassy Suites Seattle Bellevue is thrilled to know you enjoyed your stay and appreciated the cleanliness, comfort, and tranquility. We're also delighted you found our extra amenities to your liking. We look forward to welcoming you back for another fantastic stay!

10/10 Excellent

Sheena, Maple ridge

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had everything we needed. Wasn’t much around it in walking distance though, need a vehicle to get to stores for food or drinks
Stayed 1 night in May 2024
Response from Customer Service on May 20, 2024
Sheena, thank you for your positive feedback! It's great to hear that Embassy Suites Seattle Bellevue had everything you needed. Your observations about the location are noted. We hope to welcome you back soon!

10/10 Excellent

K

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious suites. The girls at the front desk were very friendly and professional. The breakfast buffet is the best I’ve ever experienced in a hotel. We also enjoyed the complimentary afternoon snacks. I was surprised we had to pay for internet but other than that it was a great experience and I would definitely stay there again.
Stayed 2 nights in May 2024
Response from Customer Service on May 17, 2024
K, thank you for your kind review of Embassy Suites Seattle Bellevue. It's wonderful to hear that you found the suites clean and spacious, and that our front desk team made a positive impression on you. We're delighted you enjoyed the breakfast buffet and afternoon snacks too. Your feedback regarding the internet has also been noted. We look forward to welcoming you back for another great experience.

2/10 Terrible

Mark

Business traveler, Traveled with family
Disliked: Staff & service
They (1) took my entire 1k bank balance for the 5 days I had booked instead of doing them one at a time. (2) on the way out they essentially kicked us out of our room and had no one to help us load the car; I'm 66 and my wife is a few years older. This is after a different embassy suites in Tukwila WA LOST ONE OF OUR BAGS on the way in .... My wife is from the Midwest and wanted to be "honest" ok ... so we did what we could to account for the details to the penny .... then; we got a call from their insurance CNA I'm pretty sure the guy said, that the loss is not covered! So we're suing the Embassy Suites Tukwila for $50K ... of which we'll net about $33k if the lawyer we're dealing with takes a standard fee, This is a 30x return for us and a 30x loss for embassy suites; if I were there attorney I would sue their insurer for $100K!
Stayed 5 nights in May 2024

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and lots of amenities but note
Stayed 2 nights in May 2024
Response from Customer Service on May 16, 2024
Paula, thank you for your wonderful feedback! The Embassy Suites Seattle Bellevue team is delighted to hear you enjoyed the cleanliness and extensive amenities. We look forward to your next visit!

8/10 Good

Justin

Traveled with family and small children
Liked: Cleanliness
Overall stay was good, pool was fun for the kids. Buffet was alright, in terms of food quality it’s comparable to a Denny’s or ihop. If you’re aiming for “healthy” or “gourmet” I’d say food is average. But if your trying to save money on eating out for breakfast then having the free buffet is nice for sure. Omelettes was the way to go. Staff was friendly and rooms were clean, location isn’t very central, you’ll need to drive to get anywhere good. Lots of parties and events going on over the weekend so the noise was pretty crazy until 11ish each night, but otherwise we had a great stay.
Stayed 3 nights in May 2024
Response from Customer Service on May 14, 2024
Justin, it's delightful to hear that you and your family enjoyed your stay at Embassy Suites Seattle Bellevue, especially the pool and buffet offerings. It's great to learn that our team members' friendliness and the cleanliness of the rooms added value to your experience as well. We also understand your sentiments about the food options and appreciate your recommendations.Your feedback about the noise encountered during evening events and the location perspective is valuable too. We're glad that overall, your visit was enjoyable and we look forward to your next stay with us.

2/10 Terrible

Roberto

Business traveler, Traveled with family
Toilet not working properly. Too noisy didn’t get no sleep
Stayed 1 night in May 2024
Response from Customer Service on May 13, 2024
Roberto, we regret to hear of your experience with the room's amenities and the noise disturbances you've encountered. It's always our aim to provide a comfortable and peaceful environment for our guests. Your feedback is critical in guiding improvements and we will ensure that your concerns are addressed. We hope for a chance to provide a better experience for you in the future.

8/10 Good

KYUNGSU, bellevue

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so good
Stayed 2 nights in May 2024
Response from Customer Service on May 7, 2024
Kyungsu, it's wonderful to hear your stay at Embassy Suites Seattle Bellevue was enjoyable. We appreciate your succinct and positive review. We look forward to hosting you again.

10/10 Excellent

Estera

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel! We’ve been staying a lot here. It’s one of our home away from home!
Stayed 1 night in May 2024
Response from Customer Service on May 6, 2024
Estera, it's heartening to hear that you regard Embassy Suites Seattle Bellevue as your second home. We are thrilled that you love our hotel and choose to stay with us frequently. We look forward to providing you with more memorable experiences in the future.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time!! Good breakfast too
Stayed 1 night in Apr 2024
Response from Customer Service on May 2, 2024
Laura, thank you for choosing Embassy Suites Seattle Bellevue. Your praise of our delightful breakfast is appreciated. We're so pleased you had an enjoyable experience and look forward to welcoming you back for another great time.

8/10 Good

Fei

Liked: Cleanliness, staff & service
Everything is good except, unfortunately, there was a event (Band performance) on Saturday until 10PM which’s very loud. When you had a whole day activities and went back to hotel tried to get rest, it’s unacceptable.
Stayed 2 nights in Apr 2024
Response from Customer Service on May 1, 2024
Fei, we appreciate you bringing up your concerns. The occasional event we host can indeed add some vibrancy to the environment. We understand that, after a long day, peace and quiet is often desired and we apologize if this affected your rest time. At Embassy Suites Seattle Bellevue, we're committed to ensuring all guests have a comfortable stay, and we're grateful that you enjoyed the rest of your visit. We hope to see you again in the future.

10/10 Excellent

Wing Yan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed there for 2 nights and it was a family trip. We booked two rooms and was able to get the connecting room. Overall, the hotel is clean and quiet. They offered free breakfast and free happy hour on the weekday. We enjoyed two days happy hour there and I am surprised they offered different snacks on 2 different days. Only thing is the shower does not has strong water pressure.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 26, 2024
Wing, thank you for choosing Embassy Suites Seattle Bellevue for your family trip. We're delighted your stay was comfortable and you enjoyed the variety of offerings during our complimentary weekday happy hour. We appreciate your comment regarding your bathroom experience and encourage you to bring these concerns to our colleagues during your stay as we continually strive to make accommodations where needed. Looking forward to welcoming your family again soon.

4/10 Poor

Amanda

Liked: Staff & service, property conditions & facilities
Location needs new mattresses and if a mattress is advertised as a “queen mattress” it should be a queen mattress. If you don’t sleep well while staying at a hotel it’s difficult to be completely satisfied.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 26, 2024
Amanda, we appreciate you sharing your thoughts. We're sorry to hear about your dissatisfaction with the bedding arrangement. Your comfort is important to us, and we continuously aim to ensure our guests encounter suitable and cozy sleep environments. Your feedback gives us the opportunity to improve. We hope for another chance to serve you better in the future.

10/10 Excellent

Ral, Sitka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place to stay in Bellevue. Very convenient, nice rooms. Good breakfast.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 24, 2024
Ral, it's wonderful to hear that Embassy Suites Seattle Bellevue is your favorite place to stay while visiting Bellevue. We're also pleased that our convenient location, tasteful rooms, and satisfying breakfast met your expectations. We eagerly await your next visit. Thank you for sharing your positive feedback.

10/10 Excellent

Arlette

Stayed 2 nights in Apr 2024
Response from Customer Service on May 13, 2024
Arlette, it's great to see a perfect rating for Embassy Suites Seattle Bellevue. We appreciate you choosing us for your stay and hope to welcome you back again soon!

6/10 Okay

Nancy

Traveled with family
Disliked: Staff & service
I was quoted 189 for a room for 2 adults 3 Children. Upon check in . I paid 286 and then a second time for 75 dollars in total of 361. And with no explanation. The receptionist was also not very welcoming and looked forced to be at work today. Not worth the stay
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 20, 2024
Nancy, we regret to hear that your experience with the pricing and the initial welcome didn't meet your expectations. It's crucial you receive clear communication about any charges, we recognize your concerns. Additionally, we always want our guests to feel welcomed by our team members at any time. We'll be sure to address these points internally for improvements. Negative experiences are not common, and we'd welcome the opportunity to provide you with a more satisfactory stay in the future.

10/10 Excellent

Donna Gail

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciate that there is no extra charge for parking. We love having two rooms with a door in between so some can stay up later than others and not keep them awake. Our family lives nearby and they liked it so much. Their 13-year-old daughter is having her sleepover birthday party there! Of course, the full breakfast and evening reception are a big hit!
Stayed 5 nights in Apr 2024
Response from Customer Service on Apr 19, 2024
Donna, it's truly delightful to hear how much you appreciated your stay at Embassy Suites Seattle Bellevue. We're thrilled that the separate rooms were to your liking, catering to different sleep schedules in your group. How wonderful that your relatives enjoyed their time with us, and a birthday sleepover party is a fun idea! We're pleased that our full breakfast and evening reception were highlights of your visit. We can't wait to welcome your family back for more memorable moments.

10/10 Excellent

Edil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel would absolutely recommend it
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 15, 2024
Edil, it's wonderful to hear your high praise for Embassy Suites Seattle Bellevue. We're thrilled you'd wholeheartedly recommend us. For future trips, you're always welcome. Thanks for choosing us!

10/10 Excellent

Ray

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very hospitable and in a convenient location. The room was comfortable and worth the price. Will stay there again.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 15, 2024
Ray, we're thrilled to hear you found Embassy Suites Seattle Bellevue accommodating and conveniently located. It's great to know you appreciated the comfort of our rooms and felt that they offered good value. We're looking forward to welcoming you back on your next visit.

6/10 Okay

Charisse

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what we expected
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 14, 2024
Charisse, it's disappointing to hear that your recent stay didn't meet your expectations. Taking guest feedback seriously, we look to find ways to improve and elevate the experience. We sincerely hope that you will give us another chance in the future.

10/10 Excellent

Shondra

Stayed 1 night in Apr 2024
Response from Customer Service on May 1, 2024
Shondra, thank you for taking the time to rate Embassy Suites Seattle Bellevue. We're thrilled to see your excellent score and look forward to welcoming you back next time you visit the area.

8/10 Good

Jacob

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always bring cleaning wipes, check the beds ect. After our wipe down before we got settled in. We found the room to be very well cleaned by the staff. The only complaint was from the kids that breakfast ended to early.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 12, 2024
Jacob, thank you for choosing Embassy Suites Seattle Bellevue on your recent visit. It's rewarding to know that you found our room cleaning up to your standards. As for the breakfast timing concerns raised by your children, we would be grateful for any future chance to adjust this to better fit your schedule. We look forward to providing you and your family with another comfortable stay.

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 8, 2024
Mario, it's wonderful to hear that you enjoyed your stay at Embassy Suites Seattle Bellevue. We value your feedback and look forward to welcoming you again for another positive experience. Safe travels.

10/10 Excellent

Frank

Stayed 7 nights in Mar 2024
Response from Customer Service on Apr 28, 2024
Frank, thank you for taking the time to rate Embassy Suites Seattle Bellevue. We're thrilled to learn that your stay was enjoyable. We appreciate your feedback and hope to host you again in the future.

6/10 Okay

luay, Chicago

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
We saw hair in the sheets. A worm on the wall. The place sparked our allergies, constant sneezing.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 8, 2024
Luay, it's unfortunate to hear that your experience was not up to your expectations. Please note, we strive to maintain the highest standards of cleanliness and hygiene. That said, we sincerely apologize for any discomfort related to allergens and thank you for letting us know. Trust that we will review these matters meticulously and ensure each concern is properly addressed and rectified. Please consider revisiting us to gauge the improvements made.

8/10 Good

Vojislav

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprise and unexplained expenses (fees of different sort, parking), high pet fee.
Stayed 3 nights in Mar 2024
Response from Customer Service on Apr 7, 2024
Vojislav, it's great to know you chose our hotel for your stay. We understand that some costs were unexpected and can appreciate how that may have affected your experience. We strive for transparency in all aspects, including fees and extra charges. For further clarity, we recommend checking our website or reaching out to our team members directly for detailed information on charges. We appreciate your feedback and hope to serve you better in the future.

10/10 Excellent

Ella Mae, Portland

Business traveler
Liked: Cleanliness, amenities
Excellent property
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 16, 2024
Thank you for the perfect rating, Ella!We are very pleased to hear that you had a wonderful stay at Embassy Suites Seattle Bellevue. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 Excellent

Brooke

Traveled with group, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I was not aware we had to pay for parking so that was an unexpected extra charge but the breakfast was great, even though we were next to the laundry room we didnt hear anyone outside our room. Front desk was very kind.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 9, 2024
Brooke, thank you for your kind words about Embassy Suites Seattle Bellevue. We're glad to see you enjoyed our breakfast options and found our team gentle and welcoming at the front desk. Noticing that you found the parking charges unexpected, we'll look for ways to better communicate these details upfront. We hope to welcome you again in the future.

10/10 Excellent

Omar

Stayed 1 night in Apr 2024
Response from Customer Service on Apr 24, 2024
Omar, thank you for choosing Embassy Suites Seattle Bellevue. We're glad to know your stay was enjoyable, and we appreciate the outstanding rating! We hope to welcome you back soon for another satisfying experience.

10/10 Excellent

Toni

Stayed 3 nights in Mar 2024
Response from Customer Service on Apr 24, 2024
Toni, it's wonderful to know you had a stellar experience at Embassy Suites Seattle Bellevue. We want every stay to be exceptional and are thrilled knowing we've succeeded in that. Your fantastic feedback is most appreciated, and we can't wait to welcome you back for another excellent stay.

4/10 Poor

stephen

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We normally have an excellent time here. Today was weird. Multiple staff were rude/annoyed by us. We had been told to call day of check in to request a ground floor room and a pack and play for our youngest. The person we talked to on the phone was great. Showed up and they had us on the fourth floor and no pack and play. We asked to move down to the ground floor and they accommodated but seemed frustrated with us and then told us the pack and play would be dropped off in 3-4 hours. Way after a 1 year old goes to bed and when my wife went to recheck on timing they were pretty rude to her about it. Then we used a gift certificate in the bar and the bar tender seemed mad we were using it. We still tipped him normally but not sure what his deal was. We stay here 1-2 times a year and normally have a great stay. The staff has always been excellent up until today. Not sure if there was a change in management or something else going on. Will be back again but if things are the same it will likely be our last stay.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 3, 2024
Stephen, it's regrettable to learn of the difficulties you encountered during your last stay, especially concerning the room assignment and unavailability of the pack-and-play at your preferred time. We want to assure you that these are not typical of our usual guest experiences. We always aim to be accommodating and provide top-notch service. Your feedback is important for continual process improvement. We're truly glad to know you've enjoyed previous stays with us and look forward to restoring your confidence in us during your next visit.

6/10 Okay

Marlena

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities
The room was nice and comfortable, it is no where near much of anything though, I thought it was closer. Staff was not great at check in, I arrived at 2:30 which was early but most places can get you in, they were going to charge me $25 for early check in but I just was told to come back, I went with my whole family and we came back an hour later and I was told my room still wasnt ready at 3:30, we waited a bit longer and they said they moved me to a different room. Breakfast they close right at 9am, my fault, I didnt realize. Got my kids all food and they closed the doors on me, not the greatest experience, will look for another hotel next time.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 3, 2024
Marlena, it's concerning to hear that your visit did not meet your expectations, particularly regarding location and check-in experience. All guests should receive accommodating, timely service and it's unfortunate that this doesn't seem to have been your experience. Additionally, we strive to provide a relaxing breakfast atmosphere and apologize if this was not the case. We appreciate your feedback and hope to have the opportunity to provide a better experience in the future.

8/10 Good

Rolissa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The night staff was not very helpful, they seems a little annoyed when we checked in maybe because they were tired. We were not sure if we left our car keys there and I had called to check if it was returned to the front desk. When I called to check I was told I would get a call back but no one called, so I called them back and was told they will call me back. They never called back, so I called again to check on if keys were found or turned in and the gentleman who answered said " oh yea we didn't find any keys and no keys were turned in". When I asked why didn't they call to let me know he said I would assume that since I didn't get a call that meant no keys were found or returned.
Stayed 3 nights in Mar 2024
Response from Customer Service on Apr 3, 2024
Rolissa, it's regrettable that your interaction with our team members didn't completely meet your expectations. Please accept our apologies for any confusion about the car keys' situation and the promised callbacks. We will certainly address your feedback with our colleagues to ensure improved communication in the future. Thank you for bringing this to our attention, your input is truly important to us. We hope any positive aspects of your stay with Embassy Suites Seattle Bellevue shine through and we look forward to serving you more effectively on a future visit.

8/10 Good

Tamirah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 4, 2024
Tamirah, thank you for choosing Embassy Suites Seattle Bellevue and taking the time to rate your experience. We're delighted that overall you had a positive stay with us. We hope to welcome you back soon for an even better experience.

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
Active property with Vendors and they even had Speed Dating for my son. The room was equipped with Two bottles of water and snacks free of charge- what a plus! I will definitely return.
Stayed 4 nights in Mar 2024
Response from Customer Service on Apr 2, 2024
Viviana, it's wonderful to hear that you had a delightful experience at Embassy Suites Seattle Bellevue. We're thrilled that our vibrant atmosphere and complimentary room amenities made your stay that much better. We can't wait to welcome you back on your future visits.

10/10 Excellent

Aimee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's car lots and office buildings.
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 2, 2024
Aimee, thank you for your review. We're thrilled that you had a five-star experience at Embassy Suites Seattle Bellevue. While our location in the heart of Bellevue's business district caters predominantly to business travelers, we do hope you found the amenities and services provided to your liking. We look forward to welcoming you back for a future visit.

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 2, 2024
Marci, it's fantastic to hear that your stay at Embassy Suites Seattle Bellevue was excellent! We appreciate your enthusiasm and hope to have the pleasure of hosting you again soon.

10/10 Excellent

Cierra, university place

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel including the happy hour where we received tickets for free drinks. It was convenient to have a restaurant and bar onsite and free breakfast. The only issue I ran into my bathroom already garbage in it someone’s contact lens’s and they left 1 Kleenex in the box lol
Stayed 2 nights in Feb 2024
Response from Customer Service on Apr 1, 2024
Cierra, it's wonderful to hear you enjoyed your time at the Embassy Suites Seattle Bellevue, especially the happy hour. We're glad our onsite amenities added to your convenience. Regarding your feedback about the cleanliness of your room, we're taking your comments into account, ensuring every area of a guest's room is spotlessly prepared. Your satisfaction matters to us, so we appreciate your patience and understanding. We hope to see you again soon for another enjoyable stay!

10/10 Excellent

Jesus

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing ! they have a nice area for the bar !
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 1, 2024
Jesus, it's fantastic to hear your positive feedback about Embassy Suites Seattle Bellevue! Our team members strive to deliver outstanding service and we're pleased you enjoyed the inviting ambiance of our bar. We look forward to the opportunity of welcoming you back in the future.

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Embassy suites was good except eating of paper plates they usually have proper plates and cups bit disappointed.all embassy suites use this servis usually.apart from that is was ok.
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 7, 2024
Thank you for sharing your thoughts with us, Julie.We appreciate the time you've taken to leave us your feedback. Hearing our guests' suggestions are extremely important to us. With that being said, we'll be sure to look into your concerns moving forward. We want to make sure those missteps are erased for our future guests.Once again, we appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know. Have a great day!

6/10 Okay

Vera

Traveled with partner
Liked: Staff & service
Fine enough property but not well cleaned. Found hair from previous guests in the bed and bathroom.
Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 1, 2024
Vera, we appreciate your sincerity in bringing these matters to our attention. We apologize for the lack of cleanliness you encountered during your stay. Cleanliness and hygiene are high-priority aspects for us, and we regret that your recent experience did not meet your expectations. We'll ensure feedback like yours drives further action and improvements within our team. Your satisfaction is pivotal, and we hope to have an opportunity to enhance your experience during a future visit.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 30, 2024
Thanks for sharing this perfect rating, Mike!We're thrilled to hear you enjoyed your stay at Embassy Suites Seattle Bellevue! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

8/10 Good

Francilia Pena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sons and I had a blessed stay.
Stayed 8 nights in Mar 2024
Response from Customer Service on Mar 26, 2024
Francilia, it's wonderful to hear that you and your sons thoroughly enjoyed your stay at Embassy Suites Seattle Bellevue. We're glad to have added to your pleasant memories and can't wait to welcome you and your family back in the near future.

4/10 Poor

Angela

Traveled with family
Liked: Cleanliness, property conditions & facilities
I was over charged for my room by 84.00 with an additional 75.00 charge on top of that. Then they had a huge group of people being very loud and keeping my kids up cause they couldn’t fall asleep due to all the noise from the bar area in the atrium.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 25, 2024
Angela, we regret to hear about the inconveniences you faced during your stay, particularly concerning the billing and the noise disturbance. Please rest assured that we take these matters seriously. For billing-related issues, we encourage you to contact our front desk directly to ensure any discrepancies are promptly resolved. Regarding the noise issue, it is paramount to us that all guests enjoy a comforting stay, so we'll communicate your feedback to our colleagues for further attention. We are sincerely hoping we can earn the chance to deliver a better experience on your future visit.

8/10 Good

Rich

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, just that it’s freeway-side property away from attractions and night life
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 19, 2024
Rich, thank you for choosing Embassy Suites Seattle Bellevue and taking the time to share your feedback. While we are nestled a bit away from bustling areas, we hope the tranquility offered a different charm. Your post-checkout adventures in the city and night life are no more than a short commute away. We look forward to welcoming you back for another pleasant stay!

10/10 Excellent

Chris

Traveled with family and small children
The facility was great. Large open spaces, fantastic room, amazing breakfast, and a wonderful managers reception in the early evening. I would stay here again, and recommend this to anyone wanting to stay in the Seattle area.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 25, 2024
Chris, we're overjoyed to learn that you found Embassy Suites Seattle Bellevue to be a fantastic place to stay. We're particularly glad you enjoyed our spacious environments, comfortable rooms, delightful breakfast, and management's warm reception. Your recommendation is the greatest compliment we could receive! Should your travels bring you back to the Seattle area, we look forward to welcoming you again.