Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Reviews of EVEN Hotel Seattle - South Lake Union, an IHG Hotel

3.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 537 out of 836 reviews" "
Rating 8 - Good. 190 out of 836 reviews" "
Rating 6 - Okay. 52 out of 836 reviews" "
Rating 4 - Poor. 29 out of 836 reviews" "
Rating 2 - Terrible. 28 out of 836 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

KHACHIK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in May 2024
Response from EVEN HOTEL on May 22, 2024
Thank you for choosing us! We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Even Hotel in the near future.

10/10 Excellent

Edgar

Stayed 1 night in Mar 2024
Response from EVEN HOTEL on May 22, 2024
Thank you for choosing us! We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Even Hotel in the near future.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from EVEN HOTEL on May 4, 2024
Thank you for choosing us! We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to EVEN HOTEL Seattle in the near future.

10/10 Excellent

Marissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service and very clean.
Stayed 3 nights in Apr 2024
Response from EVEN HOTEL on Apr 24, 2024
Thank you for choosing us! We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to EVEN Hotel Seattle in the near future.

10/10 Excellent

Justin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best time at Even the staff were great and friendly and it’s so much to do in the area highly recommend Even!
Stayed 3 nights in Apr 2024
Response from EVEN HOTEL on Apr 24, 2024
Thank you for choosing us! We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to EVEN Hotel Seattle in the near future.

6/10 Okay

Jill, Boise

Liked: Staff & service, property conditions & facilities
This hotel works for us as a convenient place to sleep. The food in the restaurant is not very good.
Stayed 2 nights in Apr 2024
Response from EVEN HOTEL on Apr 19, 2024
Thank you for your recent review. We regret that we did not deliver our usual standard of service. Ourteam here at EVEN HOTEL is committed to providing high-quality customer service to all of ourGuests. We hope to see you again in the near future.

8/10 Good

Amber

Traveled with partner
Liked: Cleanliness, property conditions & facilities
There needs to be a better way for the people that are staying at the even hotel to access the parking garage area and also there should be free breakfast for the people staying at the even hotel, and not for the Staybridge hotel only. Also, the parking was very expensive $45 when I was told it was $27 plus tax.
Stayed 1 night in Apr 2024
Response from EVEN HOTEL on Apr 11, 2024
Thank you for choosing us! We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to EVEN Hotel in the near future.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Terrianna Guest Services on Apr 6, 2024
Thank you very much for your outstanding review! We hope to host you again on your next stay in Seattle.

8/10 Good

Andy

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
A lot of gym equipment… no tooth brush.
Stayed 1 night in Mar 2024
Response from EVEN HOTEL on Mar 26, 2024
Thank you for choosing us! We’re glad to hear that you were satisfied with yourexperience. All our guest's amenities are available for request. We look forward to welcoming you back to Even Hotel Seattle in the near future.

8/10 Good

Melissa Ivette

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. I think however it is important that they advertise that there is an additional fee to bring a pet and to park in their lot.
Stayed 1 night in Mar 2024
Response from EVEN HOTEL on Mar 19, 2024
Thank you for choosing us! We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Even Hotel in the near future.

6/10 Okay

karla

Traveled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Parking in this place is VERY minimal and small. Customer service was rude when we arrived. Nowhere to park in front of building so checking in was difficult.
Stayed 1 night in Mar 2024
Response from EVEN HOTEL on Mar 13, 2024
Thank you for recent review. We regret that we did not deliver our usual standard of service. Ourteam here at Even Hotel is committed to providing high-quality customer service to all of ourguests. We hope to see you again in the near future.

10/10 Excellent

Marilyn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from EVEN HOTEL on Mar 13, 2024
Thank you for choosing us! We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Even Hotel Seattle in the near future.

6/10 Okay

Shannon

Traveled with partner
Liked: Staff & service, property conditions & facilities
Staff, Destiny in particular was extremely accommodating and friendly. Unfortunately, common areas around the property were left messy and surrounding guests were noisy.
Stayed 2 nights in Mar 2024
Response from EVEN HOTEL on Mar 13, 2024
Thank you for recent review. We regret that we did not deliver our usual standard of service. Ourteam here at Even Hotel is committed to providing high-quality customer service to all of ourguests. We hope to see you again in the near future.

6/10 Okay

Josue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and its amenities are amazing, What would have been more appreciated would have been more staff at front desk, even though the gentlemen was alone and took about 20 min. To check in, he was friendly and calm
Stayed 1 night in Mar 2024
Response from EVEN HOTEL on Mar 13, 2024
Thank you for recent review. We regret that we did not deliver our usual standard of service. Ourteam here at Even Hotel is committed to providing high-quality customer service to all of ourguests. We hope to see you again in the near future.

10/10 Excellent

kendrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the service and area everything was perfect.
Stayed 1 night in Feb 2024
Response from EVEN HOTEL on Mar 1, 2024
Thank you for choosing the Even Hotel Seattle! We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back in the near future.

8/10 Good

Annaliese

Liked: Cleanliness, staff & service, property conditions & facilities
Parking isn’t very good…your hotel shares parking with another hotel so don’t come in late… Otherwise things are awesome there!
Stayed 4 nights in Feb 2024
Response from EVEN HOTEL on Feb 26, 2024
Thank you for choosing the EVEN Hotel Seattle. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back soon.

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from EVEN HOTEL on Feb 26, 2024
Thank you for choosing the EVEN Hotel Seattle. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back soon.

10/10 Excellent

Kathleen

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for an unexpected overnight in Seattle!
Stayed 1 night in Feb 2024
Response from EVEN HOTEL on Feb 14, 2024
Thank you for choosing the EVEN Hotel Seattle! We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back in the near future.

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking wasn’t the greatest but it wasn’t horrible (3.5/5). Loved the hotel, the room, the location. It was awesome!
Response from EVEN HOTEL on Feb 7, 2024
Thank you for choosing us! We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to EVEN HOTEL SEATTLE in the near future.

6/10 Okay

Tamara

Traveled with group
Nothing bad to say
Stayed 2 nights in Nov 2023
Response from HC on Dec 11, 2023
Thank you for your feedback - we hope to improve on your experience in your next stay with us. We look forward to hosting you again sometime soon.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Henry C on Nov 1, 2023
We are glad you enjoyed your stay - hope to see you again soon

4/10 Poor

Jeffrey

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from EVEN HOTEL on Oct 25, 2023
Thank you for your feedback. We’re very sorry to hear about your recent experience. This does notreflect the standard of service that our customers deserve. Please contact me directly at the hotel sothat I can personally make this up to you.

6/10 Okay

Sheila

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from EVEN HOTEL on Oct 25, 2023
Thank you for your feedback. We’re very sorry to hear about your recent experience. This does notreflect the standard of service that our customers deserve. Please contact me directly at the hotel sothat I can personally make this up to you.

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from EVEN HOTEL on Oct 25, 2023
Thank you for choosing us! We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Even Hotel Seattle in the near future.

6/10 Okay

Travis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room was nice. Location was good. I would have said definitely recommend but there was a mix up with the billing and we got double billed for the stay. After 3 phone calls to try to have the charges reversed, spoke to three different people, was told twice to contact my bank they finally realized it was their error. Didn't even get an apology for the inconvenience for their mistake. Lots of places to stay in Seattle, I can't recommend after my experience.
Stayed 1 night in Sep 2023
Response from EVEN HOTEL on Oct 20, 2023
Thank you for taking the time to let us know about your recent stay. Please accept our sincerest apologies for all the experiences that you have encountered. We can assure you that this is not typical of our service and we have addressed these issues with our entire management team. Our team’s mission is to assure every guest has a restful and relaxing experience with us and when we have missed the mark we take these rare occurrences to heart and do whatever it takes to keep them from recurring.We hope that despite your recent experience, you will be kind enough to give us another opportunity to provide you with exemplary service. Should you decide to give us another chance, please contact me directly at Joyce.dusich@ihg.com and we would be happy to work out the best possible fit for you.

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Got hit with over $100 in hidden fees. Front desk wasn't very friendly or helpful.
Stayed 2 nights in Oct 2023
Response from EVEN HOTEL on Oct 17, 2023
We appreciate your taking the time to leave a comment, and we apologize to hear about yourexperience with a member of our staff. We hold ourselves to the highest standards and haveaddressed this issue. Please give us another chance to prove ourselves sometime soon.

10/10 Excellent

Christopher

Stayed 1 night in Oct 2023
Response from Henry C on Nov 1, 2023
We are glad you enjoyed your stay - hope to see you again soon

8/10 Good

maritza

Traveled with family
It was quiet walkable veiw to lake
Stayed 2 nights in Oct 2023
Response from EVEN Hotel Management on Oct 9, 2023
Thank you for taking the time to share your experience. We are delighted to have been your hotel of choice and that we were able satisfy you expectations. It was our honor to have you as our guest.

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with a friendly staff. Very walkable and jetlag friendly. It was my first day working at a new company, and it was a great environment for a good start.
Stayed 1 night in Sep 2023
Response from EVEN HOTEL on Oct 7, 2023
Thank you for sharing your feedback with us. We seek to provide fantastic service to each of our guests daily. We are thrilled to hear that you enjoyed your experience here at the EVEN HOTEL Seattle – South Lake Union and hope that you will consider staying with us again when the next time your travels find you back in Seattle!

2/10 Terrible

Marci

Stayed 1 night in Sep 2023
Response from EVEN Hotel Management on Oct 3, 2023
Thank you for taking the time to share your experience at EVEN Hotel. Our first priority is to ensure that all guests are having a comfortable stay. We sincerely apologize if were not able to satisfy or meet your expectations. We hope to refine your impression, in the event that you would stay with us again. Please contact hotel directly and a manager will gladly assist you.

10/10 Excellent

Ramiro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were the best!
Stayed 2 nights in Sep 2023
Response from EVEN HOTEL on Sep 27, 2023
Thank you for sharing your feedback with us. We seek to provide fantastic service to each of our guests daily. We are thrilled to hear that you enjoyed your experience here at the Even Hotel Seattle – South Lake Union and hope that you will consider staying with us again when the next time your travels find you back in Seattle!

10/10 Excellent

James

Stayed 1 night in Sep 2023
Response from EVEN HOTEL on Oct 17, 2023
Thank you for choosing the EVEN HOTEL. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back in the near future.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, room comfort
Very pleased with my stay! Clean appreciated the workout mentality.
Stayed 1 night in Sep 2023
Response from EVEN HOTEL on Sep 19, 2023
Thank you for sharing your feedback with us. We seek to provide fantastic service to each of our guests daily. We are thrilled to hear that you enjoyed your experience here at the EVEN Hotel – South Lake Union and hope that you will consider staying with us again the next time your travels find you back in Seattle!

10/10 Excellent

Celina

Stayed 4 nights in Sep 2023
Response from EVEN Hotel Management on Oct 9, 2023
We are thrilled with your 5-star review and glowing recommendation. Thank you for the kind words and for sharing your experience with other travelers. We are delighted to hear that you enjoyed your room and the care provided by the team. If your plans return you to Seattle, it would be our great pleasure to welcome you back. Kind Regards

8/10 Good

Leahanne

Stayed 2 nights in Sep 2023
Response from EVEN HOTEL on Oct 7, 2023
Thank you for sharing your feedback with us. We seek to provide fantastic service to each of our guests daily. We are thrilled to hear that you enjoyed your experience here at the EVEN HOTEL Seattle – South Lake Union and hope that you will consider staying with us again when the next time your travels find you back in Seattle!

10/10 Excellent

Cynthia, St Helen

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly & helpful
Stayed 1 night in Sep 2023
Response from EVEN HOTEL on Sep 19, 2023
Thank you for sharing your feedback with us. We seek to provide fantastic service to each of our guests daily. We are thrilled to hear that you enjoyed your experience here at the EVEN Hotel – South Lake Union and hope that you will consider staying with us again the next time your travels find you back in Seattle!

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, not far from all the fun activities
Stayed 2 nights in Sep 2023
Response from EVEN HOTEL on Sep 13, 2023
Thank you for sharing your feedback with us. We seek to provide fantastic service to each of our guests daily. We are thrilled to hear that you enjoyed your experience here at the EVEN Hotel South Lake Union and hope that you will consider staying with us again the next time your travels find you back in Seattle!

6/10 Okay

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is fine. Downtown Seattle is filled with trash. Looking out of the hotel room there were beautiful buildings, but the ground is covered with garbage
Stayed 2 nights in Sep 2023
Response from EVEN HOTEL on Sep 13, 2023
We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

8/10 Good

Elizabeth

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Nice location.
Stayed 2 nights in Sep 2023
Response from EVEN HOTEL on Sep 13, 2023
Thank you for sharing your feedback with us. We seek to provide fantastic service to each of our guests daily. We are thrilled to hear that you enjoyed your experience here at the EVEN Hotel South Lake Union and hope that you will consider staying with us again the next time your travels find you back in Seattle!

8/10 Good

Robert M

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is ideally located : you can walk to most attractions and the highway is easily accessible for trips away from downtown Seattle.
Response from EVEN HOTEL on Sep 13, 2023
Thank you for sharing your feedback with us. We seek to provide fantastic service to each of our guests daily. We are thrilled to hear that you enjoyed your experience here at the EVEN Hotel South Lake Union and hope that you will consider staying with us again the next time your travels find you back in Seattle!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from EVEN HOTEL on Sep 13, 2023
Thank you for sharing your feedback with us. We seek to provide fantastic service to each of our guests daily. We are thrilled to hear that you enjoyed your experience here at the EVEN Hotel South Lake Union and hope that you will consider staying with us again the next time your travels find you back in Seattle!

4/10 Poor

Aleks

Stayed 1 night in Sep 2023
Response from EVEN HOTEL on Sep 13, 2023
We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice facility. Restaurant is only okay.
Stayed 1 night in Sep 2023
Response from EVEN HOTEL on Sep 13, 2023
Thank you for sharing your feedback with us. We seek to provide fantastic service to each of our guests daily. We are thrilled to hear that you enjoyed your experience here at the EVEN Hotel South Lake Union and hope that you will consider staying with us again the next time your travels find you back in Seattle!

10/10 Excellent

Angel

Stayed 3 nights in Aug 2023
Response from EVEN HOTEL on Sep 19, 2023
Thank you for sharing your feedback with us. We seek to provide fantastic service to each of our guests daily. We are thrilled to hear that you enjoyed your experience here at the EVEN Hotel – South Lake Union and hope that you will consider staying with us again the next time your travels find you back in Seattle!

10/10 Excellent

ROGER, North Hills

Stayed 1 night in Aug 2023
Response from EVEN HOTEL on Sep 13, 2023
Thank you for sharing your feedback with us. We seek to provide fantastic service to each of our guests daily. We are thrilled to hear that you enjoyed your experience here at the EVEN Hotel South Lake Union and hope that you will consider staying with us again the next time your travels find you back in Seattle!

10/10 Excellent

Robert, Calgary

Traveled with family
Liked: Amenities, property conditions & facilities
Professional and friendly staff
Stayed 2 nights in Aug 2023
Response from EVEN HOTEL on Aug 15, 2023
Thank you for sharing your feedback with us. We seek to provide fantastic service to each of our guests daily. We are thrilled to hear that you enjoyed your experience here at the Even Hotel – South Lake Union and hope that you will consider staying with us again when the next time your travels find you back in Seattle!

10/10 Excellent

Kristine

Traveled with family
Liked: Amenities
Bathroom had mounted shampoo, conditioner and body soap. All but conditioner was empty—which we learned in the shower (right before check out). Park conditions are difficult. No clear direction if you park on the first level on how to get back to your car (but great at telling you when you check in it is first come dust served).
Stayed 1 night in Jul 2023
Response from EVEN HOTEL on Aug 4, 2023
Thank you for choosing us! We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Even Hotel in the near future.

6/10 Okay

Samantha

Stayed 1 night in Jul 2023
Response from EVEN HOTEL on Aug 8, 2023
Thank you for your recent review. We regret that we did not deliver our usual standard of service. Ourteam here at Even hotel is committed to providing high-quality customer service to all of ourguests. We hope to see you again in the near future.

10/10 Excellent

Seana

Liked: Property conditions & facilities
Lovely decor, very clean and comfortable.
Stayed 1 night in Jul 2023
Response from EVEN HOTEL on Jul 27, 2023
Thank you for sharing your feedback with us. We seek to provide fantastic service to each of our guests daily. We are thrilled to hear that you enjoyed your experience here at the EVEN HOTEL Seattle – South Lake Union and hope that you will consider staying with us again when the next time your travels find you back in Seattle!

6/10 Okay

Kris

Stayed 1 night in Jul 2023
Response from EVEN HOTEL on Aug 8, 2023
Thank you for your recent review. We regret that we did not deliver our usual standard of service. Ourteam here at Even hotel is committed to providing high-quality customer service to all of ourguests. We hope to see you again in the near future.