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Reviews of Courtyard by Marriott Seattle Downtown Lake Union

3 out of 5
Courtyard by Marriott Seattle Downtown Lake Union
925 Westlake Ave N, Seattle, WA

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 999 reviews" "
Rating 8 - Good. 282 out of 999 reviews" "
Rating 6 - Okay. 82 out of 999 reviews" "
Rating 4 - Poor. 45 out of 999 reviews" "
Rating 2 - Terrible. 39 out of 999 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Derick

Liked: Amenities
Top Dresser drawer kept opening. Shower door would not stay shut.
Stayed 2 nights in May 2024

10/10 Excellent

Jake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, courteous, extremely helpful, and welcoming.
Stayed 1 night in May 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
We love this property. We’ve stayed there many times due to easy access to Climate pledge. Clean property with great service.
Stayed 1 night in May 2024

8/10 Good

Paula

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provides you with free Netflix and free MAX but our TV would not access the internet and we were having problems with the internet on our phones as well and so even though the front desk guy tried to help us several times, we were unable to watch movies as we had planned. But they gave us a free breakfast. however I had already paid for two out of three of us but hey... We liked our view a d its waplable to the space needle
Stayed 1 night in Apr 2024

10/10 Excellent

Tammy, Leavenworth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Dr. Patriya

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is friendly and helpful. Clean and in a nice area of Lake Union.
Stayed 1 night in May 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in May 2024

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to where we were going was great. Clean facility and nice rooms.
Stayed 1 night in May 2024

8/10 Good

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quite, close to the lake, restaurants and museums.
Stayed 4 nights in Apr 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kacie

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Apr 2024

10/10 Excellent

Kymberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and mass transit options
Stayed 2 nights in Apr 2024

2/10 Terrible

Ericka

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Ulysses

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome!!
Stayed 1 night in Apr 2024

8/10 Good

Caitlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my boyfriend visited seattle for my birthday, and i loved it! The front desk staff was very friendly, the room was spotless and clean. The cleaners were very gentle with our belongings. It’s a decent walking distance from attractions if you want to save money, and there was a very delicious italian restaurant right down the street. The only issue we expierenced was how thin the walls were, we could hear everything in the room next to us, and im sure they could hear us as well. the restaurant downstairs had good food and the gym was nice as well. overall great stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Angela

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Anne

Stayed 1 night in Apr 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff at the front desk.
Stayed 1 night in Mar 2024

2/10 Terrible

Braiden

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Parking $40 each night No slippers
Stayed 1 night in Mar 2024

8/10 Good

Ian

Stayed 1 night in Mar 2024

6/10 Okay

Ngan Lam Reba

Traveled with family and small children
Disliked: Staff & service
Location is convenient for us as we are pretty much spending most of our time downtown. Quiet just by the lake. Would have give it a higher rating of they can improve on the cleanliness of their beddings. Found a couple very noticeable stains on a few of their pillow case and there is a faint smell of smoke too. The staff that I met at check-in was very nice but the other staff was not too friendly. Was asking for price of an item from their convenient store and the staff there was busy doing inventory and not very willing to help. Called to asked for 2 extra pillows and right after I hung up, they called back and ask if we wanted pillows or blankets? If you are travelling with young kids, may want to consider a more kids friendly location. Requested if they have bed railings but they replied saying they only have cribs and there are nothing they can arrange for us. Our room is for 2 adults and 2 kids, we added a surcharge for breakfast and parking. Did not notice that the surcharge we paid only includes breakfast for 2 adults, they included a $20 food and beverage credit which we can use towards the kids breakfast but a strawberry cup is already $9...... Overall experience is ok but did not quite meet our expectations.
Stayed 1 night in Mar 2024

10/10 Excellent

Pippa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean nicely located hotel. The food was expensive but there is other options near by like Starbucks for a cheaper breakfast. Parking was also expensive but to be expected for the area! Definitely recommend
Stayed 1 night in Mar 2024

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tracy, West Linn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff.
Stayed 4 nights in Mar 2024

10/10 Excellent

Li-Hui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gated parking, next to Lake Union
Stayed 1 night in Mar 2024

8/10 Good

Gelasia

Stayed 2 nights in Mar 2024

6/10 Okay

Andrea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2024

10/10 Excellent

Skyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful for being my first time to Seattle
Stayed 1 night in Mar 2024

10/10 Excellent

Lileana

Stayed 1 night in Mar 2024

10/10 Excellent

Penny, Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and great location
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle, Naches

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a beautiful view of Lake Union and the city lights from our room. Staff were friendly and helpful.
Stayed 1 night in Mar 2024

4/10 Poor

Carl

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
They don’t take dogs - they are the only major hotel in central Seattle that does not allow dogs.
Stayed 2 nights in Mar 2024

10/10 Excellent

Heidi

Stayed 1 night in Feb 2024

4/10 Poor

Anne

Disliked: Staff & service, room comfort
The rooms were uncomfortable, paper thin bedding. Spare blanket was crusty and old. Because I booked thru Expedia they can’t help with trouble shooting..there was no microwave. The couch was hard as a rock!
Stayed 4 nights in Feb 2024

10/10 Excellent

Stephen

Stayed 1 night in Feb 2024

10/10 Excellent

Rowena

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wasn't expecting an upcharge for using the over-sized vehicle garage. Very hard to turn around in.
Stayed 1 night in Feb 2024

6/10 Okay

Morgan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
Hotel was nice, clean and friendly. I put one requirement for a pool in my search filter and hotel did not have one. They also charged me $50 to park my car. Other that those big negatives the hotel was nice and the view of the lake was great.
Stayed 1 night in Feb 2024

8/10 Good

Hillary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was good.
Stayed 1 night in Feb 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

SHEILA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

nancy

Liked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Tamara

Traveled with group
Liked: Amenities
The hotel is in a great location, the rooms are spacious, the lobby is aesthetically pleasing, and the area is quiet.
Stayed 1 night in Feb 2024

10/10 Excellent

Robert, Pasco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT Lake Union property.
Stayed 1 night in Jan 2024

8/10 Good

Alaa

Thanks
Stayed 2 nights in Jan 2024

6/10 Okay

Daria

Stayed 1 night in Jan 2024

10/10 Excellent

Jeetesh

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcome! Friendly service! Prime location!
Stayed 1 night in Jan 2024

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024