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Reviews of Country Inn & Suites by Radisson, Seattle-Tacoma International Airport, WA

3 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 2932 out of 4701 reviews" "
Rating 8 - Good. 1117 out of 4701 reviews" "
Rating 6 - Okay. 373 out of 4701 reviews" "
Rating 4 - Poor. 156 out of 4701 reviews" "
Rating 2 - Terrible. 123 out of 4701 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

John

Disliked: Staff & service, amenities, property conditions & facilities
Breakfast, room conditions are bad
Stayed 2 nights in May 2024

6/10 Okay

Gilbert

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The outlets were so used that they wouldn't hold my cellphone brick charger and the usb ports were the same condition. The only elevator was also broke down.
Stayed 1 night in May 2024

6/10 Okay

Cheryl, Saint Albans

Liked: Cleanliness, staff & service
Elevator not working and we were on third floor. Very noisy in room - planes all night long, motorcycles and cars going by. Shuttle was great and the rooms were clean. Breakfast was ok.
Stayed 1 night in May 2024

4/10 Poor

jacci, Tega cay

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed here as a bookend on our trip to Seattle to be close to airport. Elevator still broken? Had to use stairs to 3rd floor. Price is pretty high for a broken elevator for a week!
Stayed 1 night in May 2024

10/10 Excellent

Sairam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding expierence, clean, great staff, quiet
Stayed 1 night in May 2024
Response from cece on May 25, 2024
Thank you for staying with us .

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service
Elevator was broken and we had to carry bags up the stairs. The compensation was early check- which was nice but didn’t compensate for the inconvenience of going up and down the stairs.
Stayed 1 night in May 2024
Response from cece on May 25, 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, includes breakfast
Stayed 1 night in May 2024
Response from cece on May 25, 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

cheryl

It was close to the airport- the bed was comfy and the room new and clean.
Stayed 1 night in May 2024
Response from cece on May 25, 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service to the airport was so convenient
Stayed 1 night in May 2024
Response from cece on May 25, 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Good breakfast. Need to fix the elevator.
Stayed 1 night in May 2024
Response from cece on May 25, 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Hang Yu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except they won’t let food delivery drivers deliver to your door.
Stayed 1 night in May 2024
Response from cece on May 25, 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provide transportation to airport meeting my
Stayed 1 night in May 2024
Response from cece on May 25, 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Tamara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. We had the 2 room suite. The free Shuttle was very convenient to the airport.
Stayed 1 night in May 2024
Response from cece on May 25, 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Joana, Othello

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the restroom is really clean and the room smell good
Stayed 1 night in May 2024
Response from cece on May 25, 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Dan, Wasilla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms even though we were close to the airport. The room was nicer than expected
Stayed 1 night in May 2024
Response from cece on May 25, 2024
Thank you for staying with us and for your feedback.

8/10 Good

Constance, seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much liked this hotel, though I was not crazy about the location. Breakfast was good and I very much liked my suite. The hotel is clean and quiet. Staff very friendly. Good gym.
Stayed 2 nights in May 2024
Response from cece on May 25, 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Varin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from cece on May 25, 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Robert

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very profesional and friendly.
Stayed 1 night in Mar 2024
Response from cece on May 20, 2024
Thank you fpr staying with us and for your feedback.

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only at the hotel for 5 hours due to a late Alaska Air flight but everything they did was very good.
Stayed 1 night in May 2024
Response from cece on May 20, 2024
Thank you fpr staying with us and for your feedback.

6/10 Okay

Jaclyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A bit dated, pillows were not great. Staff friendly and helpful. Surrounding area isn’t amazing but a few restaurants within walking distance.
Stayed 1 night in May 2024
Response from cece on May 20, 2024
Thank you fpr staying with us and for your feedback.

10/10 Excellent

barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, the room was great and we liked the free airport shuttle. The surrounding area is Sea Tac which is not a good area, but it is fine for coming and going to the airport.
Stayed 1 night in May 2024
Response from cece on May 20, 2024
Thank you fpr staying with us and for your feedback.

6/10 Okay

george f

Disliked: Property conditions & facilities
How can a hotel have no elevator service. Many seniors at the buffet all of us having to use the stairs. No sign of it being repaired!
Stayed 1 night in May 2024
Response from cece on May 19, 2024
Thank you for staying with us and for your feedback.

4/10 Poor

jacci, Tega cay

Traveled with family
We flew in from the west coast. Have stayed here before and this is a rebook. Upon arrival, told their elevators not working and asked if we could climb stairs. I said we could but not with all of our luggage. We ended up in what seems to be the original wing of this hotel? Felt like spare room compared to our stay last fall. It was fine, but not worth the price when I was expecting the value we got last stay.
Stayed 1 night in May 2024
Response from cece on May 19, 2024
Thank you for staying with us and for your feedback.

2/10 Terrible

Kerr-Jia, Plantation

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from cece on May 19, 2024
Thank you for staying with us and for your feedback.

8/10 Good

Yaitza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very frie dly staff, clean and modern. Didn't give 5 star because rooms need better sound isolation, you could hear everything
Stayed 1 night in May 2024
Response from cece on May 19, 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

JunHong

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Toilet was out of order when i arrived
Stayed 1 night in May 2024
Response from cece on May 19, 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle driver from the airport was wonderful—he made sure that he had not left anyone behind, and was very pleasant and friendly. Breakfast was fabulous, hot, tasty, and plentiful. Quiet room, though right next to an exit, so that was a little noisy.
Stayed 1 night in May 2024
Response from cece on May 19, 2024
Thank you for staying with us and for your feedback.

6/10 Okay

Krishna

Stayed 1 night in May 2024
Response from cece on May 19, 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean comfy rooms. Staff always very friendly
Stayed 1 night in May 2024
Response from cece on May 19, 2024
Thank you for staying with us and for your feedback.

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
It was gud
Stayed 1 night in May 2024
Response from cece on May 19, 2024
Thank you for staying with us and for your feedback.

8/10 Good

Colleen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable place to stay! No frills! Great breakfast!
Stayed 1 night in May 2024
Response from Cece on May 18, 2024
Thank you for staying with us.

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, up to date room. Great staff. Shuttle to SeaTac and transit system was wonderful.
Stayed 1 night in May 2024
Response from cece on May 18, 2024
Thank you for staying with us.

4/10 Poor

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property’s elevators have been non-operational for a month waiting for a part. They were extremely nice, upgraded us and gave us a ground floor unit. But beware. The elevators were NOT operating during our stay.
Stayed 1 night in May 2024
Response from Cece on May 18, 2024
Thank you for staying with us.

10/10 Excellent

Doreen, Skagway

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great airport shuttle, friendly and smiling staff. Always more than just one person at the front counter. Rooms clean and comfortable.
Stayed 1 night in May 2024
Response from cece on May 18, 2024
Thank you for staying with us.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Elevators not working but only one flight up. Comfy beds, large room with all the amenities. Great staff and great breakfast with large seating area. Two thumbs up!
Stayed 1 night in May 2024
Response from cece on May 18, 2024
Thank you for staying with us.

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in May 2024
Response from cece on May 18, 2024
Thank you for staying with us.

8/10 Good

Karl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and facility. Did not like that there are no towel bars in the bathroom to hang your wet towels. Very inconvenient and unsanitary to reuse damp towels.
Stayed 3 nights in May 2024
Response from cece on May 18, 2024
Thank you for staying with us.

10/10 Excellent

Sherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great proximity to SEA airport, staff is friendly and accomodating
Stayed 1 night in May 2024
Response from cece on May 18, 2024
Thank you for staying with us.

4/10 Poor

Kristin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from cece on May 18, 2024
Thank you for staying with us.

8/10 Good

Sayashmini

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay even thought it was only one night. The staff is very friendly, hotel is clean and we loved the room. I would have like some more options for breakfast but overall the experience and location from the airport was great.
Stayed 1 night in May 2024
Response from cece on May 18, 2024
Thank you for staying with us.

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really pleased with this airport hotel. I booked it twice for my arriving and departing flights. It was very clean, breakfast was good, and service was friendly. One of the elevators was broken, but it did not affect my stays. On my first stay, the elevator to my room worked; and my second stay, my room was on the first floor. We used the shuttle service, which departs from the hotel every 30 minutes sharp. You have to call for pickup. Unfortunately, we had to call twice, but the shuttle came in a reasonable amount of time. The free breakfast includes: hard boiled and scrambled eggs, sausage, yogurt, bread and pastries, fruit, milk, juice, coffee, tea, peanut butter and jelly, cream cheese, waffles, etc. Breakfast closes at 9am sharp. Don’t be late for breakfast or the shuttle. I did not use the pool or gym, so I cannot comment on those amenities. The area around the hotel seems safe. The airport is about a mile away. I slept really good and didn’t have any issues with noise or other disturbances. On one of my stays, my room did not have a “do not disturb” sign, so I did get several unwanted and somewhat annoying knocks on my door.
Stayed 1 night in May 2024
Response from cece on May 18, 2024
Thank you for staying with us.

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by the airport. A lot of older people in their retirement age, so it was nice and quiet… easy check in and out. Plenty of safe parking.
Stayed 2 nights in May 2024
Response from cece on May 18, 2024
Thank you for staying with us.

10/10 Excellent

Michael-John

Liked: Cleanliness, staff & service, property conditions & facilities
Needs more hooks in the bathrooms!!! Thats the only thing!
Stayed 3 nights in May 2024
Response from cece on May 18, 2024
Thank you for staying with us.

10/10 Excellent

Bevon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel with super clean rooms. I want their shower in my house
Stayed 1 night in May 2024
Response from cece on May 18, 2024
Thank you for staying with us.

10/10 Excellent

Juanita

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The beds were comfortable, the rooms were clean, and the staff members were very friendly. It was a great value for the money.
Stayed 1 night in May 2024
Response from cece on May 18, 2024
Thank you for staying with us.

10/10 Excellent

Mitzi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large property with plenty of secure parking. Room was nice. Beds were a little too firm. Nice towels. Breakfast area is very large and was busy and full. Staff was having a hard time keeping everything stocked. So patience was needed. We did take the shuttle both ways after returning our rental car. The evening shuttle was okay. The morning driver was great. They had grab and go breakfast bags for our early morning flight. A nice jesture but not well thought out. A suggestion would be to put the waters on the side or at least mention it. Im sure many of those bottles are confiscate at security.
Stayed 2 nights in May 2024
Response from cece on May 18, 2024
Thank you for staying with us.

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was broken but otherwise a good place to stay
Stayed 1 night in May 2024
Response from cece on May 18, 2024
Thank you for staying with us.

10/10 Excellent

Kevin, liberty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in May 2024
Response from cece on May 14, 2024
Thank you for staying with us

6/10 Okay

Carol

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Elevator was broken so we did not get a room on the second floor as requested. Only option was a first floor room. We heard noise from other rooms and in the hall. The breakfast was average. The eggs were cold and the dining room had terrible acustics. It was very loud with people talking, coughing, and chairs scraping on the the hard floor.
Stayed 1 night in May 2024
Response from Cece on May 18, 2024
Thank you for staying with us. Thank you for your feedback .