Outdoor pool, sun loungers
Check availability

Reviews of Santamaría del Mar

3.5 out of 5
Santamaría del Mar
Cra. 2 No. 3 -72 Bello Horizonte, Santa Marta, Magdalena

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 4 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

manny, chicago ill.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great Santa Marta experience
very clean great location , friendly staff ,breakfast cooked on order rooms very confortable defenetly going back

10/10 Excellent

Sandra, El Paso, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
My kids and I loved it! Nice property with a Great beach view, not crowded. Staff go out of their way to help you

10/10 Excellent

GABRES, Birmingham, AL USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE BOUTIQUE HOTEL
Was there on a business trip. hotel staff was very friendly and accommodating with my ever changing itinerary.

2/10 Terrible

Norma , Bogota, Colombia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with great view. Horrible service.
Let me start by saying we had an amazing time even with all the hotel issues. We arrived December 23, 2014, We ask for lunch and they directed us to the local mall. First hint of trouble. From Tuesday evening until 4 pm Christmas day we were alone at the hotel. That was fine except they had no food or drinks. We had to go to the store and buy lunch meat and bread and wine and drinks. This went on for 4 days. Oh we did ask for a good seafood place they sent us to the competition hotel just a few feet away. They had one guy stay at night and I quote the manager " sorry I had to let the staff go home since we were not booked" it is a 8 room hotel. Why would you not have staff on duty even if it was just myself and my husband. No where did it say if not booked to capacity no amenities. We had our stuff stolen from the fridge and they did take that off the bill for that. Again our stuff we bought. The kitchen was small and filthy so we only ate breakfast that we paid for twice. Again we paid for them and all they had were eggs and bread. They said they bought bacon, cheese and mushrooms on Wednesday but their guy told us NO. Our TV was broken and my husband finally had to help the maintenance guy fix it. Free internet yep for 3 days nothing Friday, Saturday or Sunday as we left to come home. It almost turned comical except I paid a lot of money and was not serviced. There was a room service book with lots of food and spirits just no food or spirits there to partake

8/10 Good

OSCAR, US

Liked: Cleanliness, staff & service, room comfort
Estancia agradable y tranquila
Al principo mientras se va llegando al hotel parece que uno va perdido porque tiene una calle destapada, sin embargo al entrar al lugar se encuentra que es muy acogedor, nos recibieron con un té de bienvenida, la habitación muy amplia, el mar aunque no es el mejor de la zona y en eso no tiene que ver con la calificación del hotel, es agradable, el desayuno es servido, no es tipo buffet por lo tanto en ese sentido un poco limitado, tampoco tiene parqueadero aunque hay uno a una cuadra y media 24 horas el valor es de 10.000 pesos la noche. Me parece que los televisores de las habitaciones pueden ser más grandes y sugiero que pongan música de ambiente cuando llegan los clientes. En conjunto un muy bonito lugar

10/10 Excellent

Cristian, Hasselt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Mooi hotel, heel vriendelijk personeel, lekker rustig, zwembad, het eten was keer op keer heerlijk. Ik raad het zeker aan.
Cristian lieve meneer, voor ons was het een genot om te hebben verbleven in dit hotel, ik dank u voor uw opmerkingen en hopen hem terug te hebben snel. estimado señor cristian, para nosotros fue un placer tenerlo alojado en este su hotel, gracias por sus comentarios y esperamos tenerlo de regreso muy pronto. cordialmente, Lyda Leon

8/10 Good

Bibiana, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities
Volvería
Fueron unos días agradables , con tranquilidad, muy buen atendidas. Ubicación perfecta, acceso a la playa

4/10 Poor

Verified traveler

hotel schoen, strand katastrophal. flugzeuge flieg
der gipfel waren die sowohl am freitag, als auch am samstag stattfindenen hochzeiten/discoveranstaltungen, bei denen direkt links, sowie rechts von unserer terrasse riesige musikboxen aufgebaut wurden, die so laut musik bis in die fruehen morgenstunden spielten, dass das bett vibrierte und wir kein auge zubekamen. der nachtposten im hotel war nicht auffindbar.

8/10 Good

MONICA, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio fue bueno.la gente amable y cordial. La carta debería ser más abierta. Es muy restringido el menú lo demás muy bien.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Instalaciones muy buenas
Mejorar un poco el servicio pero las instalaciones son formidables. El hotel es exclusivo no hay muchas personas por lo cual se hace especial para descansar en paz y tranquilidad. La vista, el mar tranquilo y la comodidad son muy buenas.