Outdoor pool

Reviews of Hotel Casa Lu

3 out of 5
Hotel Casa Lu
Andador Golfina #1, Santa María Tonameca, OAX

Reviews

9.6

Exceptional

Rating 10 - Excellent. 43 out of 53 reviews" "
Rating 8 - Good. 9 out of 53 reviews" "
Rating 6 - Okay. 1 out of 53 reviews" "
Rating 4 - Poor. 0 out of 53 reviews" "
Rating 2 - Terrible. 0 out of 53 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Azucena Apolonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente y muy bonito lugar. Lo único que no nos gustó fue qué en la mañana estaban usando un taladro qué nos despertó y el menú no vale la pena por el precio de los platillos.
Stayed 2 nights in Mar 2024
Response from Corina Córdova on Mar 21, 2024
Gracias por su preferencia, tomamos en cuenta sus valiosos comentarios para mejorar.Los esperamos nuevamente.

6/10 Okay

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Dec 2023
Response from Corina Córdova on Dec 29, 2023
Gracias por su preferencia!

10/10 Excellent

Craig

Response from Corina Córdova on Feb 13, 2024
Gracias por hospedarse en CASA Lú

10/10 Excellent

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the nicest property in the area. It’s on the beach. The rooms are clean and the pool is warm. We enjoyed our stay.
Stayed 5 nights in Jun 2023
Response from Corina Córdova on Aug 4, 2023
Gracias por su preferencia! Los esperamos pronto!

10/10 Excellent

Karla Diaz

Liked: Cleanliness, staff & service, property conditions & facilities
Really quality rooms, oasis in Mazunte
Stayed 4 nights in May 2023
Response from Cory on May 30, 2023
Gracias por su preferencia! Los Esperamos Pronto!

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent. The beach is beautiful but waves were pretty strong.
Stayed 1 night in May 2023
Response from Cory on May 30, 2023
Gracias por su preferencia! Los Esperamos pronto!

10/10 Excellent

deborah

Stayed 3 nights in Apr 2023
Response from Cory on May 30, 2023
Gracias por su preferencia! Los esperamos pronto!

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely location right on the beach. Excellent pool and room. Reception staff was less than friendly. Zero greetings as we passed them several times during our stay. The bar staff were awesome! Very friendly, attentive and great.
Stayed 1 night in Mar 2023
Response from Cory on Apr 1, 2023
Gracias por hospedarse con nosotros y recibimos con agrado sus comentarios. Nuestro staff de recepción le hace llegar una disculpa por su falta de atención, mejoraremos en el servicio y les esperamos pronto!

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved our stay here. We don't typically spend this much for a hotel, but it was completely worth it. Mazunte itself can be really busy and noisy and this place has such a peaceful, lux vibe with a short walk to everything. The pool was super clean, you are right on the beach, the staff brings food and drink straight to you in the pool, and the staff was super helpful. I felt overall that the rooms could have been better cleaned. They made the bed but left a dirty floor mat and shower looked like it hadn't been touched. Also, if you plan on staying out late, get the code to get in. We got locked out one night, rang the door bell a bunch and eventually had to walk around through the beach and scale a small fence, which was not great for my husband who had a hurt back. Not a big deal but just FYI because Mazunte has a great night life and it's worth staying out later some nights and come back to your quiet spot on the beach.
Stayed 3 nights in Mar 2023
Response from Cory on Mar 30, 2023
Gracias por su estancia con nosotros, estaremos atentos a sus comentarios y mejoraremos en nuestro servicio para poder recibirlos pronto como se merecen,

8/10 Good

Kari

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful setting. Get 2nd floor for a wonderful view.
Stayed 2 nights in Mar 2023
Response from Cory on Mar 14, 2023
Gracias por su preferencia, esperamos recibirlos pronto!

8/10 Good

Trevor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every room has a great view! All of the staff were excellent and friendly. The pool was refreshing and the grounds beautiful. The bed was very comfortable. Good air conditioning. Would appreciate more comfortable seating options in the room and on the balcony. A mini frig would also be nice. Overall, I truly believe it is one of the nicest accommodations in Mazunte! I would stay here again.
Stayed 4 nights in Feb 2023
Response from Cory on Feb 25, 2023
Gracias por su preferencia, tomaremos en cuenta sus comentarios para seguir mejorando.¡Los esperamos pronto!Saludos Cordiales

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel in great location on the beach.
Stayed 3 nights in Oct 2022

10/10 Excellent

Gabriela, Bonita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location. Quiet, right on the beach but close to everything. You can walk on the beach to town or the road. The king bed was amazing, comfortable, soft and spacious, yes, I don't know how but it felt bigger than usual king, which I really enjoyed. You can't beat the location and view
Stayed 3 nights in Mar 2022

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location right on the beach, immaculately clean, and good service.
Stayed 7 nights in Dec 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Casa Lu in likely the nicest hotel in Mazunte. The setting on the beach with pool was picturesque. The food at the restaurant and bar was good as was the selection. The staff was attentive and accommodating, too. The rate charged for this hotel exceeds the experience. Little things like washcloths, soap, a small refrigerator - just little standard things weren’t present. Mazunte in general is a hippie town, dirt roads, with a very casual vibe. We booked for 9 nites; we left after 4. Next accommodations in Hualtuco were less expensive but were 4 /5 star quality....just depends on what your expectations are. I give this hotel a 3 star and the town a 1 star.
Stayed 9 nights in Mar 2021

10/10 Excellent

Alberto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensational!
Beautiful place, everything at a glance, incredible pool facing the ocean, the Rooms at a footstep of the pool and beach. They could add oaxacan food at the menu in the restaurant, just an small observation Everything sensational
Stayed 2 nights in Mar 2021

10/10 Excellent

Sherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mazunte Paradise
This place is amazing! Beautiful views and location. It’s located down the beach in a quieter area at edge of town but still can walk to the action and restaurants in 12 min. You will be right on the beach with lounge chairs or by a saltwater lap pool. Your lanai has a hammock or swing chair. Your are 6 steps from the pool.
Stayed 1 night in Mar 2021

10/10 Excellent

Sherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise in Mazunte
This place is amazing! Beautiful views and location. It’s located down the beach in a quieter area at edge of town but still can walk to the action and restaurants in 12 min. You will be right on the beach with lounge chairs or by a saltwater lap pool. Your lanai has a hammock or swing chair. Your are 6 steps from the pool.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
liss
Bliss ! I was the only person staying in the hotel so it was so peaceful. I would say it’s too expensive for what it is, and a little fridge in the room you’d expect at these prices.
Stayed 4 nights in Feb 2021
Response from CASA LU on Mar 4, 2021
GRACIAS POR SUS COMENTARIOS Y SU PREFERENCIA!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, very close to the beach. The property photos are not as good as the real property. We really enjoy our stay.
Stayed 3 nights in Feb 2021
Response from CASA LU on Mar 4, 2021
GRACIAS POR SU PREFERENCIA!

10/10 Excellent

Verified traveler

Stayed 3 nights in Mar 2020

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Mazunte
The Hotel was amazing super clean, super friendly staff, beach front, good food, we didn’t want to leave! Definitely coming back very soon!!!
Stayed 1 night in Mar 2020

10/10 Excellent

kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxation at its best and most comfortable
Brand new. it was a five star hotel for the price of a 3 star. everything worked. deck that overlooks the beach. the location was stellar. days the surf was too high there was a pool. attached to the hotel is a bar/restaurant with above average food. whats not to like about sitting on the beach and eating super tasty food? easy to just stay there or walk a short distance into town. for those who love the beach and the waves this is an excellent choice
Stayed 13 nights in Feb 2020

10/10 Excellent

Garth T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

arturo alon

Good
Stayed 1 night in Apr 2024
Response from Corina Córdova on Apr 29, 2024
Gracias por su preferencia!

8/10 Good

Michaela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
schöne Zimmer, toller Balkon wenn man ein Zimmer im 1. Stock bekommt. Sehr sauber. Angenehmes, ruhiges ambiente. Würde sicher wieder hier nächtigen und das Hotel weiterempfehlen - entsprechend der vielen Bewertungen auch bei uns Dame an der Rezeption eher „verhalten“/ unfreundlich. Kein Kühlschrank im Zimmer (absolut unüblich)- sicher mit der Motivation die Getränke an der Bar kaufen zu müssen. Da sehr gehobene Preise und dann auch noch die leider schlechteste Margarita meiner vielen Mexiko Aufenthalte
Stayed 3 nights in Feb 2024
Response from Corina Córdova on Feb 23, 2024
Gracias por hospedarse con nosotros, atenderemos sus comentarios para seguir brindando la mejor atención y mejorar los aspectos que comento.

10/10 Excellent

Royi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increible
Stayed 3 nights in Feb 2024
Response from Corina Córdova on Feb 13, 2024
Gracias por hospedarse con nosotros!

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Corina Córdova on Jan 27, 2024
Gracias por hospedarse con nosotros! Les esperamos nuevamente!

8/10 Good

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Corina Córdova on Jan 18, 2024
GRACIAS POR HOSPEDARSECON NOSOTROS, LES ESPERAMOS NUEVAMENTE!

10/10 Excellent

JORGE DE LA

Traveled with partner
Liked: Property conditions & facilities
Instalaciones muy bonitas y agradables
Stayed 6 nights in Jan 2024
Response from Corina Córdova on Jan 13, 2024
Gracias por su preferencia y estancia con nosotros. Les esperamos pronto nuevamente!

10/10 Excellent

Miguel Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor spot de Mazunte
Stayed 3 nights in Dec 2023
Response from Corina Córdova on Dec 18, 2023
Gracias por su preferencia! Les esperamos nuevamente!

10/10 Excellent

Markus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Perfect, best Hotel on the Beach. Only thing one could improve is the reception Lady / owner (as also mentioned as only negative in many other comments). She is just not nice, dont make you feel Welcome and you have to ask for everything instead of her proactively Sharing Information (like Wireless password it that there is a big Jazz Festival which is free during the time of your stay)….
Stayed 3 nights in Nov 2023
Response from Corina Córdova on Nov 22, 2023
Buenos días, gracias por su preferencia. Sus comentarios nos ayudan a mejorar y estar más atentos a las necesidades de nuestros huespedes!

8/10 Good

Cesar E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien lastima del ruido
Todo muy bien pero una máquina arrancaba frecuentemente en la noche haciendo un ruidero que despertaba. Los precios de los alimentos muy altos .
Stayed 3 nights in Nov 2023
Response from Corina Córdova on Nov 14, 2023
Gracias por su preferencia, tomamos en cuenta sus comentarios para corregirlos!

10/10 Excellent

Sofía

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Corina Córdova on Oct 2, 2023
Gracias por su preferencia!

10/10 Excellent

Elva Gpe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy a gusto!
Todo estuvo excelente, el personal muy amable
Stayed 2 nights in Jul 2023
Response from Corina Córdova on Aug 4, 2023
Gracias por su preferencia! Les esperamos pronto!

10/10 Excellent

Ana Sofia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bin. Disfrutamos mucho. Habitaciones limpias, cómodas, vista al mar y acceso directo a la alberca.
Stayed 4 nights in Jun 2023
Response from Cory on Jun 7, 2023
Gracias por su preferencia, les esperamos nuevamente!

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel! Nosotros lo disfrutamos mucho 💯💯💯
Stayed 3 nights in May 2023
Response from Cory on May 30, 2023
Gracias por su preferencia! Los esperamos nuevamente!

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Cory on May 30, 2023
Gracias por su preferencia! Los esperamos pronto!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Amazing location, Nice pool and design except the plastic sunbeds but too expensive for the service offered
Stayed 3 nights in Feb 2023
Response from Cory on Feb 17, 2023
Gracias por hospedarse con nosotros en CASA LU, sus comentarios son muy importantes para seguir mejorando y poder recibirles con mejor atención

10/10 Excellent

Jorge Javier Castillo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y precio, el único detalle era que la habitación estaba llena de hormigas que luego andaban en la cama
Stayed 1 night in Sep 2022

10/10 Excellent

IRENE LOPEZ

Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Las mejores instalaciones, muy limpio y mucho detalle para la comodidad del huésped, el reducido número de habitaciones ayuda mucho a la relajación al haber pocos huéspedes simultáneamente, como puntos a mejorar no me agrado mucho el menú del resturante (aunque lo que ordenamos estaba bien preparado) tanti en precio como en variedad.
Stayed 3 nights in Jul 2021

10/10 Excellent

Karla Lizeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2021

10/10 Excellent

DiegoVazquez, C

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar muy hermoso, el personal es muy atento, existe demasiada limpieza.
Stayed 2 nights in Sep 2020
Response from Cory on Sep 25, 2020
Muchas,gracias,por,preferencia!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Direkt am Strand, sehr sauber und mit schönem Pool.
Stayed 2 nights in Feb 2020
Response from Cory on Sep 1, 2020
Thank you for your preference!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

bertha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó la comida, la playa es privilegiada y a pasos de la habitación, el ambiente es bastante seguro y agradable. Parece un hotel de 5 estrellas. Tuve la suerte de conocer a uno de los dueños y el trato fue súper amable. Definitivamente regresaré
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosas instalaciones y lugar paradisíaco!! Personal amable, atento y muy servicial. Muy agradecidas por las atenciones recibidas.
Stayed 2 nights in Jan 2020