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Reviews of La Fonda on the Plaza

4 out of 5
La Fonda on the Plaza
100 E San Francisco St, Santa Fe, NM

Reviews

9.4

Exceptional

Rating 10 - Excellent. 751 out of 1001 reviews" "
Rating 8 - Good. 161 out of 1001 reviews" "
Rating 6 - Okay. 47 out of 1001 reviews" "
Rating 4 - Poor. 25 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything about our stay! The proximity to the plaza can’t be beat.
Stayed 1 night in May 2024
Response from Fermin Moran-GM on May 21, 2024
Thank you for sharing your experience with us! Our location right across from the plaza is one of our advantages. Your support is greatly appreciated, and we hope to welcome you back to La Fonda!

2/10 Terrible

Armando

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not stay here again
Stayed 1 night in Mar 2024

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything! It was beautiful, clean, fun, and location was great. Would highly recommend and will definitely be back!
Stayed 3 nights in May 2024
Response from Fermin Moran-GM on May 21, 2024
Thank you for sharing your experience with us! Your support is greatly appreciated.Best regards,

10/10 Excellent

Peter James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning, classy property; friendly staff, clean and spacious room, convenient location to shops, stately restaurants offering delicious meals. We'd definitely stay here again.
Stayed 3 nights in May 2024

8/10 Good

Sara

Liked: Amenities, property conditions & facilities
Beautiful property. Very clean. Staff is amazing. Easy access to museums and shopping.
Stayed 1 night in May 2024

6/10 Okay

Jonathan

Stayed 1 night in May 2024

10/10 Excellent

Fay, Amherst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

shelley, Wayzata

Traveled with partner, Traveled with pets
Liked: Staff & service
Rooms are very tired. Lights were burn out in our room and drapes were broken,
Stayed 1 night in May 2024

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention to detail here is unsurpassed. Perfection. And the art work everywhere is such a treat!
Stayed 1 night in Apr 2024

10/10 Excellent

Deanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first time in historic Santa Fe. It is a beautiful hotel and convenient to everything.
Stayed 1 night in Apr 2024

10/10 Excellent

Alison

Stayed 2 nights in Apr 2024
Response from La Fonda Management. on May 21, 2024
We appreciate your support!

10/10 Excellent

Megan

Stayed 2 nights in Mar 2024
Response from La Fonda Management. on May 21, 2024
Thank you for your positive rating and we appreciate your support.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

subhash

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vintage hotel, good vibes
Stayed 2 nights in Apr 2024
Response from La Fonda Management. on Apr 27, 2024
Thank you for your support!

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the suprise parking fee that was never told to me. As much as the rooms cost you could upgrade the 1980's hairdryer to better ones. Had to leave with my hair wet it took forever night before trying to dry my hair. Got text the day we left from the consiere saying that if we needed anything to let them know. Little too late. Its a beautiful place and i felt safe.
Stayed 1 night in Apr 2024
Response from Fermin Moran-General Manager on Apr 27, 2024
Dear Desiree,Thank you for sharing your experience with us. We apologize for the inconvenience caused by the hairdryer and we will follow up with the housekeeping staff to ensure that this issue is resolved. We understand that parking can be a challenge in larger cities and small cities, especially downtown areas. Our parking rates are posted on our website as well as on third-party websites.Thank you for choosing our hotel and we hope to have the opportunity to welcome you back soon.Best regards

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from La Fonda Management. on Apr 27, 2024
We thank you for your rating and support! We hope you can return soon.

10/10 Excellent

Elsa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely
Stayed 1 night in Apr 2024
Response from Fermin Moran-GM on Apr 27, 2024
Thank you for your support!

2/10 Terrible

Tamara, SARASOTA

Stayed 1 night in Apr 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for 5 nights and the room was mostly comfortable and somewhat quiet but the view was absolutely awful. I could see a small sliver of sky bit otherwise, just roof and wall. Why did I get the dungeon??? The staff was very pleasant and the hotel is quite nice, but for 5 days in “the hole”. Unfair!
Stayed 5 nights in Apr 2024
Response from Fermin Moran-General Manager on Apr 27, 2024
Dear Stephanie! Thank you for staying with us and we value your sincere feedback. As a hotel located downtown, some of our rooms face inward. However, if you inform our front desk about your preference for a room with an outside view, we will try our best to accommodate your request. It depends on the occupancy of the hotel and the availability of rooms with outside views. Glad to read that you found our hotel comfortable and that our staff was pleasant. We hope you will give La Fonda another chance when you visit Santa Fe again!

10/10 Excellent

Dwight, Beaumont

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
True to tradition and heritage with consistent kind assistance.
Stayed 4 nights in Apr 2024
Response from La Fonda Management. on Apr 27, 2024
Thank you for your support!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from La Fonda Management. on Apr 20, 2024
Thank you for your support!

10/10 Excellent

Karon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay in Santa Fe. My first time at the La Fonda. The rooms are quaint and clean. I do wish we had a balcony or patio to enjoy the night air. The restaurant was top notch. I ❤️ Santa Fe
Stayed 1 night in Apr 2024
Response from Fermin Moran-GM on Apr 20, 2024
Dear Karon!Thank you for sharing your experience with us! In the future, don't hesitate to get in touch with our reservations department directly and we will note your requests. Your support is greatly appreciated.Best regards,

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying here and when ever I’m in Santa Fa I stay here.
Stayed 1 night in Apr 2024
Response from Fermin Moran-General Manager on Apr 20, 2024
Thank you for your support!Best regards,

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in Santa fe
Stayed 2 nights in Apr 2024
Response from La Fonda Management. on Apr 27, 2024
Thank you for sharing your experience with us!

10/10 Excellent

Alison, Mesa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location! The hotel is located on the Plaza and is walkable to many of the tourist spots, as well as lots of restaurants and shopping. There are also several dining options and shops right on the property. The rooms are a bit on the cozy side but nicely appointed. We were happy we chose La Fonda!
Stayed 3 nights in Apr 2024
Response from Fermin Moran-General Manager on Apr 27, 2024
Dear Alison, Thank you for sharing your experience with us! We appreciate your support and are thrilled that our location allowed you to easily access the plaza and other fun activities. Best regards

8/10 Good

Mason

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the perfect place to stay on a busy travel day. the building itself is charming and in a perfect location for experiencing Santa Fe. our room was small but worked for our needs.
Stayed 1 night in Jan 2024
Response from Fermin Moran-GM on Apr 27, 2024
Thank you for sharing your experience with us! We truly appreciate your support and are thrilled to hear that you enjoyed our location and charming hotel. Please note that we offer different room categories, and some are located on the top floors. We hope to have the pleasure of caring for you again soon.

10/10 Excellent

Danielle

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay that is very walkable for the downtown area. The first night there was some loud noise from events at the hotel, but other than that it was a great stay.
Response from Fermin Moran-GM on Apr 27, 2024
Thank you for sharing about your stay with us. Our apologies for the noise coming from hotel events. Aside from that, I'm glad to hear that you enjoyed your stay! We appreciate your support!Best regards.

10/10 Excellent

David, Waunakee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really neat restaurant and fantastic location on the plaza
Stayed 1 night in Mar 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from La Fonda Management. on Apr 27, 2024
We appreciate your support!

10/10 Excellent

Beth

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic property with excellent service and beautiful rooms. Attached shopping and pastry shops were high quality and made the stay that much more enjoyable.
Stayed 1 night in Mar 2024

8/10 Good

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was loud. Air conditioner/heat and refrigerator was so loud I had trouble sleeping. I turned off air and that helped somewhat. The restaurant had no vegan options so we ate elsewhere.
Stayed 1 night in Apr 2024

2/10 Terrible

JESSICA

Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Love the area! So unique and interesting!
Stayed 2 nights in Mar 2024
Response from La Fonda Management. on May 21, 2024
Thank you for your positive rating and we appreciate your support.

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unique property—spacious rooms. Beautiful artistic elements everywhere. It’s in the perfect location to walk to the key sites, dining and shops. Love it!
Stayed 1 night in Mar 2024
Response from La Fonda Management. on Mar 30, 2024
Thank you for sharing your experience with us! Your support is greatly appreciated.Best regards,

10/10 Excellent

bruce

Stayed 1 night in Mar 2024
Response from La Fonda Management. on Apr 20, 2024
Thank you for your support!Best regards.

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful property
Stayed 1 night in Mar 2024
Response from La Fonda Management. on Mar 30, 2024
Thank you for your support!

2/10 Terrible

Nancy

I booked my reservation on Expedia because I saw they were a pet friendly hotel. When I went to check in and they asked me if I had a pet I said yes, a cat. They immediately told me I couldn’t check in because they don’t accept cats. Nowhere on the Expedia site did it tell me that. I was mortified after a 7 Hour Drive from Denver and they were completely unaccommodating. I would never stay there again or recommend that hotel because they don’t know how to convey the proper information on their third-party channels.
Stayed 1 night in Mar 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful, even without being called deluxe.
Stayed 1 night in Mar 2024
Response from La Fonda Management. on Mar 30, 2024
Thank you for your support!

8/10 Good

David A

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 2 nights . The room was adequate although it lacked counter space to place items. It was small to the point that moving around within it was logistically a challenge. The wall paint in several areas was chipped and needed to be respackled and painted. The bathroom floor needed a good cleaning. Overall, an acceptable room. The staff, in all aspects were friendly and accommodating. We chose the hotel for its location. It is ideal to explore the downtown area and restaurants.
Stayed 2 nights in Mar 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is unique and beautiful, the staff were very friendly and that is one of key points that my mother touched on,the friendliness and willingness to help with anything. This is my second visit to NM and to La Fonda and I can't wait to come back again.
Stayed 3 nights in Feb 2024

6/10 Okay

Stephanie

Traveled with partner
Liked: Staff & service
Location was great! The hotel is very dark and room was dated and worn. Beds were ok but nothing special. Our room needed a paint job as there were multiple scuff marks and stains on walls. Carpet seemed dingy. The chair in the room was completely non-functional as the seat sagged a good 6 inches below the frame. Breakfast was good and reasonably priced. Staff were friendly. Will try other accommodations in the future.
Stayed 1 night in Mar 2024

8/10 Good

Jody, Cornelius

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and perfectly situated on the edge of the plaza. Everything is within walking distance from the Canyon road galleries to the Rail yard area. Lovely restaurant with soaring ceiling, skylights, trees and fairy lights. The bar has live music and a few people were dancing. The reason for a 4 instead of 5 star review is that my friend got a free upgrade for her room and had nightly chocolates and turn down service while I did not. Probably because I booked through Expedia. Also, I could easily hear talking and coughing through the walls of one of the rooms next to me. They stayed up late but thankfully I brought my ear plugs.
Stayed 4 nights in Mar 2024

10/10 Excellent

Valerie, Brownwood

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend - facility was very nice - clean, friendly staff, great location.
Stayed 2 nights in Mar 2024
Response from La Fonda Management. on Mar 30, 2024
Thank you for sharing your experience with us! Your support is greatly appreciated.Best regards,

10/10 Excellent

Catherine

Stayed 1 night in Mar 2024
Response from La Fonda Management. on Apr 27, 2024
Thank you for your positive rating. We appreciate your support.

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, clean and friendly staff
Stayed 2 nights in Feb 2024
Response from Fermin Moran-GM on Mar 8, 2024
Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

Sandra L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always love staying at La Fonda! Such a convenient location and the food was spectacular.
Stayed 1 night in Feb 2024
Response from Fermin Moran-GM on Mar 8, 2024
Thank you so much! We are so glad that you enjoyed the stay and our amazing location. We hope to see you again in the future.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely property! Great staff and service. Dining and bar options close early, as is the custom all over Santa Fe, but for visitors used to staying up a bit later, it would have been nice to have the option of a getting a drink at the bar until 11 or so.
Stayed 2 nights in Feb 2024
Response from Fermin Moran-GM on Mar 8, 2024
Thank you for taking the time to share your experience with us! We are so happy to hear that you enjoyed the food, drinks, and service and we truly cherish your support! We hope to see you again in the future.

10/10 Excellent

Amy Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Fermin Moran-GM on Mar 8, 2024
Thank you so much for your support, we hope to welcome you again soon!

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities
dSGAxv
Stayed 1 night in Feb 2024
Response from La Fonda Management. on Mar 8, 2024
Thank you so much for your support, we hope to welcome you again soon!

10/10 Excellent

Hank

Stayed 2 nights in Feb 2024
Response from La Fonda Management. on Mar 8, 2024
Thank you so much for your support, we hope to welcome you again soon!