4/10 Poor
Ann
Traveled with family
May 22, 2024
Disliked: Amenities, property conditions & facilities
One reason I booked this hotel was for the swimming pool and hot tub plus it also offers spa with treatments.
The swimming pool was not OPEN and the hot tub was small with water temperature only warm. The adjacent pool water was dirty and chaises stacked haphazardly plus the concrete decking is crumbling. The water dispenser in this area had black mold coming out of the spout into your glass!
Front desk staff did not offer complementary water at checkin OR tell us where coffee / tea service was available since it’s not in your room.
Paying an additional “resort” fee without any explanation of what amenities are included with this fee. They must offer a shuttle bus but never told us about any option to use it. I’m assuming the resort fee is parking rate at $18 per day.
Rooms are small and lighting is poor. Overall this property is showing its age and not a particularly good value for the price of a room.
I would not book this property again - very disappointed and underwhelmed with their amenities.
Ann
Stayed 3 nights in May 2024