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Reviews of Residence Smeraldo

Residence Smeraldo
Via Federico II 14, San Vito Lo Capo, TP

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 25 reviews" "
Rating 8 - Good. 12 out of 25 reviews" "
Rating 6 - Okay. 6 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 1 out of 25 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Traveled with family and small children
Liked: Amenities
We practically had the whole area by ourselves as we were there during off peak season. It was clean and very nice for my family of 6. The hotel was extremely accommodating and helpful! We would stay there again!
Stayed 3 nights in Apr 2024

4/10 Poor

Andy J.

Too many small disappointments!
The apartment was a ten minute walk away from the reception, which was at a hotel. We had no car, so didn't appreciate, having arrived, 10 minute walks in the heat to collect keys. The air con controller was missing. The bedside light bulb was not working. One of the knobs on the gas hob was broken so, having turned the gas off, it was still actually on. Thankfully, we could smell it so could deal with it, but there was an accident waiting to happen. On the second day, we could not get back into the apartment. The lock on the door of the shutters was broken. The first man who came out to repair it hadn't brought any tools - I think he thought we were just doing something wrong - so a second was needed with tools. He mended it with brute force as the lock barrel had warped. We were kept sitting out in the heat for about an hour. As my wife had returned to the apartment because of a headache in the first place, this was very trying for her. San Vito Lo Capo was lovely, but I wouldn't return to these apartments. The size of rooms and standard of furnishing was good, but there were too many things that went wrong, and the gas thing could have been lethal.
Stayed 2 nights in Sep 2018

8/10 Good

Szu-Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing holiday
The apartment was very clean and tidy, the only thing was the air con/heater was very dusty it blew out a lot of dust when it was turned on so we didn't use it, otherwise quite comfortable, there was no kettle, but they had a moka coffee maker, so I tried it and it's one of the best coffee I've had! Now that's all I want my coffee made from! Also nice views from surrounding we loved the terrace and very close to the beach

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, quiet and spacey.
Nice and clean, plenty of space for the family. Short walking distance to the beach. Check was unusual as its at the hotel and not residence and was a pain to find. The reception gave us a hand to find it, so that was ok. No Wifi, but free wifi is available on the beach, just get a free ticket from most bars valid for 1 hour, so get a couple of tickets also and most restaurants have hotspots. Will definitely return.

6/10 Okay

ivano

Traveled with family
Disliked: Amenities
Stayed 15 nights in Oct 2023

8/10 Good

Roberto

Liked: Cleanliness, staff & service, room comfort
PERFETTA RIPARTENZA NUOVA ESTATE
Perfetto per una RIPARTENZA ed uno sprazzo di inizio estate. Riserva ZINGARO a 5 min auto SPIAGGIA San vito 2 min piedi In casa cera tutto il necessario per essere autosufficiente e decidere se mangiare dentro o uscire nei tanti locali a 4 passi Personale molto disponibile e gentile
Stayed 3 nights in May 2021

8/10 Good

Francesco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Anna, Valvasone Arzene

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Il residence nel complesso non era male, noi eravamo al primo piano, mostrava però dele mancanze: in cucina mancava la moka INDISPENSABILE, la pulizia non era del tutto appropriata, nelle scale c'erano escrementi di rondine che sono stati puliti , in modo grossolano, dopo 6 giorni di permanenza e comunque le scale non vengono mai pulite. Se non ci fossero state mancanze, sarebbe stato tutto abbastanza confortevole.
Stayed 8 nights in Jun 2020

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comoda, economica e in una posizione eccellente poiché centrale, ma defilata. Consiglio
Stayed 7 nights in Sep 2019

6/10 Okay

MARIA TINDARA

Liked: Room comfort
informale
Qualche incomprensione iniziale per il parcheggio poi risolta,(parcheggio tra l'altro con spazi strettissimi)Residence informale come l'accoglienza ,appartamentino a duecento metri dal mare con il necessario per il soggiorno,infissi un po difettosi,wi-fi poco funzionante,posto tranquillo.
Stayed 6 nights in Jul 2019

6/10 Okay

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacanze a San Vito.
Soggiorno buono. Località splendida. Unico neo il supplemento per la pulizia, (€50,00) che non è compreso nella prenotazione.
Stayed 2 nights in Jul 2019

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy lindo departamento
El departamento es muy lindo y bien ubicado, como el complejo tiene muchas planta que lo rodean había muchos mosquito y las ventanas no cuentan con mosquiteros, por ende no pudimos disfrutar de los balcones y terrazas con que cuenta este departamento. Por otro lado el check in no se realizó en la dirección establecida en la página por lo tanto tuvimos que llamar por teléfono y efectuarlo en la recepción de un hotel alejado una 10 cuadras. Esto no me resultó cómodo por lo menos deberían aclararlo.
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Si indica correttamente le spese di soggiorno ma non si opera alcuna proporzione rispetto alle notti del soggiorno. Avrei dovuto pagare 104 eruro di spese per una notte, alla fine abbiamo pagato solo 50 euro, comunque troppo in rapporto al soggiorno di una sola notte.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
.ottimo Residence vicino al mare , camere confortevoli e pulitissime. Parcheggio privato .Aria condizionata e dotazioni generali più che sufficienti al trascorrere un ottimo soggiorno
Stayed 11 nights in Jul 2018
Response from giuss on Jul 27, 2018
Grazie per le bellissime parole che ha scritto per il nostro residence. ci auguriamo riavervi ancora per la prossima vacanza. Saluti

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Ricky on Jun 27, 2018
very good

6/10 Okay

Enza, Provincia di Genova

Liked: Staff & service, room comfort
Posizione ottimale e centrale per muoversi
Residence tranquillo, comodo per raggiungere sia la spiaggia che il centro, Personale all'accoglienza gentile e disponibile. Appartamento ampio e funzionale per una vacanza rilassante.
Stayed 6 nights in Sep 2017

10/10 Excellent

Agostino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Una favola in una località stupenda
Stayed 1 night in Sep 2017

2/10 Terrible

Alberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo residence vicino alla spiaggia
Residence con ottima posizione, vicino alla spiaggia, parcheggio interno riservato, con i confort necessari per una bella vacanza. 5 minuti di cammino da centro di San Vito.
Stayed 7 nights in Sep 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Posizione strategica.
Pozione ottimale rapidità per raggiungere il centro e il mare , molto spazio a disposizione unici nei sono stati la pessima pulizia dei locali al momento della consegna delle chiavi ma soprattutto frigo non funzionante ed il piano cottura che funzionava solo parzialmente. Spero si tratti di un danno avuto durante il ponte del 2 giugno e non riparabile. Arredamenti piuttosto obsoleti è in parte con mobili di recupero. Tutto sommato una buona sistemazione che potrebbe, con poche messe a punto, ricevere buoni giudizi
Stayed 3 nights in Jun 2017

8/10 Good

Sergey, Moscow

Liked: Room comfort
Disliked: Staff & service
Nice location. Poor service
Great location for family vacation if you do not seek for entertainment. Calm village-type life. Great sea. Water is very clean. However, service is very poor. We indicated late arrival in our booking, but received no specific instructions on how to find apartment, get the key at night, etc. Yes, address was indicated, but due to the absence of street signs taxi driver failed to find this small street in spite he asked for help several times. Nobody waited us in the apartment as well. We had to call Mirra Spiaggia hotel (owner of this apartment house) to discover that in order to get the key we had to go to the hotel (15 min walking distance). Luckily taxi driver was still with us. Rooms are not properly prepared. In our case safe and air condition required fixture. All the requests fulfilled very slowly. For example, it took them 2 days to fix the safe. They dismounted and took it to the hotel but brought it back still non-working. Only after second or third request they managed to fix it. Wi-Fi basically does not exist there. Instead of saying this frankly hotel reception told us that Wi-Fi was OK and it was none of their problems that there were too many users that make Wi-Fi not usable. To cut long story short if you know what to expect from this apartment house and you are OK with what you get you may even come back to this place again, but initial investigation is irritating and painful.

10/10 Excellent

Emiliano, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bello e comodo
Bella struttura a due passi dal mare e dal centro, ma in zona silenziosa. comodissimo parcheggio interno. pulizia buona. la casa è curata anche nei dettagli, come ad esempio con tende parasole. spaziosa ed accogliente. Unica pecca (ma veramente una inezia): l'acqua in bagno aveva poca pressione ed era complicato pertanto farsi una doccia comoda... Wifi quasi inesistente. nel complesso ci tornerei (e ci tornerò) volentieri.

8/10 Good

ANDREA

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Michalina, Żory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wspaniałe wakacje na Sycylii z Residence Smeraldo
pobyt bardzo udany, ładny wystój wnętrz, dogodna lokalizacja, piękna plaża wspaniali wokół ludzie