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Hotel El Palacio

3.0 star property
Comfortable hotel, walk to Palacio Nacional

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel El Palacio

Exterior
Desk, blackout drapes, soundproofing, free cribs/infant beds
Balcony
Reception
Shower, rainfall showerhead, towels, soap
Reviews
6.8

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry

Explore the area

Map
4ta Calle Poniente #125, Edificio Dueñas, San Salvador, San Salvador Department, 00000
  • Popular LocationPalacio Nacional1 min walk
  • Popular LocationCatedral Metropolitano2 min walk
  • Popular LocationMetrocentro4 min drive
  • AirportSan Salvador (SAL-El Salvador Intl.)41 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Poor

Receptionist was really rude. We called and asked if we can leave our lugagge early and they said yes with a $15 payment...
Jovany
Mar 31, 2024
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Room options

View all photos for Classic Double Room, 2 Queen Beds

Classic Double Room, 2 Queen Beds | Desk, blackout drapes, soundproofing, free cribs/infant beds

Classic Double Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Free bottled water
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Single Room, 1 Queen Bed

Classic Single Room, 1 Queen Bed | Desk, blackout drapes, soundproofing, free cribs/infant beds

Classic Single Room, 1 Queen Bed

7.5/10 Good

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

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Property grounds
Hotel Bella Luz Centro Historico
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Housekeeping
24/7 front desk
7.4 out of 10, Good, (19)
The price is $25
$30 total
includes taxes & fees
May 24 - May 25
Hotel Bella Luz Centro Historico

About the neighborhood

San Salvador

Located in San Salvador, Hotel El Palacio is in the historical district. Palacio Nacional and National Theater are cultural highlights, and some of the area's notable landmarks include Catedral Metropolitano and Monumento al Salvador del Mundo. Looking to enjoy an event or a game while in town? See what's going on at Cuscatlán Stadium.
Visit our San Salvador travel guideOpens in a new window

What's nearby

  • Palacio Nacional - 1 min walk
  • Catedral Metropolitano - 2 min walk
  • Metrocentro - 4 min drive
  • Monumento al Salvador del Mundo - 4 min drive
  • Cuscatlán Stadium - 7 min drive

Getting around

  • San Salvador (ILS-Ilopango) - 28 min drive

Restaurants

  • Pollo Bonanza - 7 min walk
  • Pollo Campero - 9 min walk
  • Hong Kong restaurant - 6 min walk
  • Pollo Campero - 5 min walk
  • Deli Arce - 10 min walk

About this property

Hotel El Palacio

Hotel near Palacio Nacional
Located close to Catedral Metropolitano and National Theater, Hotel El Palacio provides a terrace, dry cleaning/laundry services, and a snack bar/deli. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Local cuisine breakfast (surcharge), a roundtrip airport shuttle (surcharge), and concierge services
  • Tour/ticket assistance, luggage storage, and a vending machine
Room features
All guestrooms at Hotel El Palacio offer thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and shampoo
  • 32-inch flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available for a fee: USD 5 for adults and USD 5 for children
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 5 for adults and USD 5 for children
  • Airport shuttle fee: USD 50 per vehicle (one-way)
  • Airport shuttle fee per child: USD 50 (one-way)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel El Palacio Hotel
Hotel El Palacio San Salvador
Hotel El Palacio Hotel San Salvador

Frequently asked questions

Is Hotel El Palacio pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel El Palacio?

Self parking is free at this property.

What time is check-in at Hotel El Palacio?

Check-in start time: 11:00 AM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel El Palacio?

Check-out is at 10:00 AM. Late check-out is available for a fee.

Does Hotel El Palacio provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Hotel El Palacio located?

Located in San Salvador Historical Center, this hotel is steps from Palacio Nacional and Catedral Metropolitano. National Theater and Metrocentro are also within 2 mi (3 km).

Reviews

6.8
Rating 10 - Excellent. 26 out of 66 reviews" "
Rating 8 - Good. 11 out of 66 reviews" "
Rating 6 - Okay. 6 out of 66 reviews" "
Rating 4 - Poor. 6 out of 66 reviews" "
Rating 2 - Terrible. 17 out of 66 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Jovany

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Receptionist was really rude. We called and asked if we can leave our lugagge early and they said yes with a $15 payment. We were ok with that. When we got there she said no we had to wait for check in time. I understand that it could have been another receptionist but the tone she used was rude. Yet when k told my husband her answer he asked and her time of voice changed completely with him and allowed us to leave our lugagge. She was rude towards our group bony friendly. One of the rooms had no AC. If they say rooms are with AC they should maintain it. I know it was cheap but if her attitude was much more friendlier and inviting o would have left a better review.
Stayed 1 night in Mar 2024

2/10 Terrible

Mayra

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is filthy. Bathroom in general is dirty. Floor are dirty walls. Front desk help not helpful neither friendly. Please don’t waste your money.

2/10 Terrible

Marta

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

4/10 Poor

Pedro Luis

Stayed 2 nights in Dec 2023

6/10 Okay

DIGNA

Stayed 1 night in Nov 2023

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Issue: not easy to get to the parking lot because of reparation or construction on the streets.
Stayed 3 nights in Sep 2023

2/10 Terrible

Edith

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
No parking and check out was earlier then online
Stayed 1 night in Aug 2023

General hotel information

Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0
Address
4ta Calle Poniente #125, Edificio Dueñas, San Salvador, San Salvador Department