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Reviews of Grant Hotel

2 out of 5
Grant Hotel
753 Bush St, San Francisco, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 376 out of 1002 reviews" "
Rating 8 - Good. 444 out of 1002 reviews" "
Rating 6 - Okay. 120 out of 1002 reviews" "
Rating 4 - Poor. 44 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hoaison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Wayne

Traveled with group
Liked: Staff & service
Good room. Reasonable cost. Staff were helpful
Stayed 5 nights in Apr 2024

10/10 Excellent

Valerie, Fresno

Stayed 1 night in Apr 2024

10/10 Excellent

Anahit

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and Staff. Very close to the Moscone Center and Union Square. Excellent option.
Stayed 6 nights in Mar 2024

8/10 Good

John

Traveled with partner
Good location and value for money. Staff friendly
Stayed 4 nights in Mar 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean room. Coffee and snacks in the morning. Nearby everything.
Stayed 1 night in Feb 2024

8/10 Good

Lea, London

Traveled with partner
Liked: Cleanliness, staff & service
We stopped here for an overnight before our cruise. Nothing fancy but adequate. The room was clean and the bed was good. Had to run the hot water for a bit because it appeared rusty, but it did clear.
Stayed 1 night in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Nicola

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great location and clean
We stayed for four nights, as a family of three. The hotel is in a great location for Union Square, cable car, trams and the BART. The room rate includes pastries at breakfast, which there were plenty of options. There was also coffee, tea and water available 24/7. The rooms were extremely clean, the bedroom was of good standard, the bathroom a little dated and fixtures/fittings (like the soap dispenser) need an overhaul. The staff are great and extremely friendly. We would definitely stay here again.
Stayed 4 nights in Feb 2024

10/10 Excellent

Lingxi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful, and the location is perfect - close to everything.
Stayed 4 nights in Jan 2024

8/10 Good

Joshua

Traveled with group
Liked: Cleanliness, staff & service
It’s not the fanciest place in SF but it is clean and safe. The fresh pastries and coffee were excellent. The car park across the street was easy to use and convenient. The staff was kind and helpful. It’s near several excellent restaurants and a little walk to the waterfront.
Stayed 3 nights in Jan 2024

8/10 Good

Laurence

Stayed 2 nights in Jan 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness
Stayed 3 nights in Jan 2024

6/10 Okay

Jeanne

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I had a confirmed reservation - came in early in the morning and the room wasn’t ready. Checked in at 5 pm and they said hotel is full and off loaded me to another hotel few blocks away!!! That’s bad. The staff didn’t even explain why they gave my room away- just as a matter of fact told me to go to another hotel with address on a post it note !!!!
Stayed 1 night in Jan 2024

10/10 Excellent

Brian, STILLWATER

Business traveler
Liked: Cleanliness, staff & service
This property is an older one and could use some updating. However, the room was clean and the check-in was helpful and easy. The location is good and I have no complaints.
Stayed 1 night in Jan 2024

6/10 Okay

Erin

Liked: Cleanliness
Disliked: Property conditions & facilities
Just ok
Passable for one night, last minute. Decent for the price, but wouldn't jump to stay there again. Hotel is older and the room was clean but bare bones. Walls are very thin so I was woken up at 3am by another guest yelling on their phone. Front desk person was nice though.
Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grant Hotel San Francisco Bush Street
Very convenient to food and is walkable to Chinatown and downtown San Francisco. The hotel is safe and there are CCTVs everywhere. The hotel service staff are very friendly and helpful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Stayed 1 night in Dec 2023

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location, although the climb up the hill to it is steep. It’s close to cable car stops and within 10 min walk to BART train station on Powell st for trains to/from the airport .Union Square is very close by. The hotel itself is basic but clean, with daily clean towels if needed. There are tea and coffee facilities at reception as well as a microwave, computer and ice/water machine. Staff were friendly and accommodating. It was quiet at night and the bed was very comfy. I would definitely stay again .
Stayed 6 nights in Nov 2023

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities
Super close valet
Stayed 1 night in Nov 2023

6/10 Okay

stella

Stayed 2 nights in Nov 2023

8/10 Good

Bernadette, Eureka

Liked: Cleanliness, staff & service, property conditions & facilities
A great no frills spot in an excellent location,parking was a good deal/price with the garage accross the street. Best bargain in this part of the city. I walked and rode Muni buses everywhere I wanted to go. But beware the incline getting back up Powel, if it's too much for you grab the Muni or a cable car. Nothing fancy, but super friendly and helpful staff, clean, comfortable and safe. Walk to so many great food and drink options. I will be recommending the Grant for my budget travel friends. If you want a room with a view prepare to pay three times their price, or more. If you plan to explore the city and need a quiet place to sleep - Hotel Grant is your best bet.
Stayed 2 nights in Nov 2023

4/10 Poor

Ahmad

Stayed 3 nights in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman that worked overnight was extremely helpful and kind. I had a slight problem and he didn’t hesitate to o help and solve my problem. All staff were great.
Stayed 4 nights in Nov 2023

8/10 Good

Tachira

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel is has an excellent location but they can improve in the cleaning, found more than three long hairs in the bathroom and the room smells weird. Overall it was ok for the price.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Fay Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly efficient people on the front counter rooms were spotless love the position easy access to cable cars plenty of great places to eat at 💖
Stayed 9 nights in Oct 2023

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, pleasant and helpful staff. Nice breakfast for what was on offer. Also hot drinks available throughout the day. If in San Francisco again I would stay here.
Stayed 4 nights in Sep 2023

10/10 Excellent

Gordon

Stayed 10 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Brittany

Stayed 2 nights in Aug 2023

8/10 Good

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy to access. Public transportation close by. Staff were helpful.
Stayed 2 nights in Aug 2023

10/10 Excellent

Gerhard

Stayed 3 nights in Jul 2023

10/10 Excellent

Kalya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is old but the bedroom and bathroom are clean. The staff is helpful. The lift is very helpful especially for older people. The free breakfast is good. Muffins, banana breads, croissants, cofee, tea, etc. You can eat as much as you like.

6/10 Okay

subodh

Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and well maintained with fair price
So this isn't a super modern chain place like we often stay when traveling, but it's a great option in San Francisco. It is an older place but was very clean and well maintained. My first impression was that it was like something you might find in Europe, and then I discovered that pretty much all of my fellow guests actually were European! The breakfast pastries were fresh daily. There was an ice and water machine in the lobby. The location was very convenient for reaching a lot of the areas we wanted to visit by either foot or public transportation. We absolutely would stay here again if we needed to stay in San Francisco. My only complaint is that there wasn't nearly enough seating for breakfast in the mornings... But the lobby area is small, so there's probably not much help for that.
Stayed 3 nights in Jul 2023

8/10 Good

Bridget

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great location
Great cheap hotel. No air conditioning in the room but San Francisco is so cold even in the middle of July you don’t need it!!
Stayed 3 nights in Jul 2023

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and lovely room. Coffee and pastry are high quality. Comfy beds and friendly staff
Stayed 7 nights in Jul 2023

10/10 Excellent

Gregory

Stayed 3 nights in Jul 2023

10/10 Excellent

Donna-Lea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff who were always willing to help. Decoration and fittings tired but always clean and tidy. Coffee pot always available and breakfast good
Stayed 11 nights in Jun 2023

8/10 Good

David

Stayed 18 nights in Jun 2023

8/10 Good

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel’s appearance was a little tired. The room however was good and very clean. Enjoyed the breakfast.
Stayed 5 nights in Jun 2023

6/10 Okay

Shawn

Liked: Cleanliness, staff & service
If you are looking at this hotel, there is only one reason to consider it: the price. It is one of the few budget hotels on the area. It isn't totally awful, but there are things they could do better. My biggest complaint is the bed: it felt sleeping on a sheet of plywood. I stayed in 5 hotels/motels during my trip to California and this was the very worst bed. If the owners could replace the mattresses, this might make for an OK place to stay. I will probably look for a different hotel on my next San Fran visit. It is up a very steep climb a few blocks from Chinatown - but most of San Francisco is quite hilly. I wear earplugs when I sleep. There wasn't street noise, but you can hear noise like people walking about if you are on a lower floor. In the morning they offer pastries, that look like the type sold bulk at many big box retailers. They have one pod coffee machine that guests have to line up at to make individual cups of coffee. I don’t know why they don’t just get a large coffee urn which would make better coffee & be more convenient. The rooms are serviceable and kept clean, with daily housekeeping - but they are pretty beat up. The washroom seemed renovated & was good.
Stayed 3 nights in Jun 2023

8/10 Good

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was a reasonable price and clean and tidy. We didn't feel unsafe but didn't go out at night. Close to tram stops and an uphill walk from Union Square. Close to China Town. We weren’t quite prepared for the brick wall view and it would have been helpful if staff were more informed or had information available on the cost of the transport cards available and where to get them from. Some include the Bart some don't.
Stayed 5 nights in May 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Laurie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, friendly staff, coffee 24/7 and pastries in the morning.
Stayed 2 nights in May 2023