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I always have a great stay at Hampton inn cottonwood
ben
Stayed 3 nights in May 2024
2/10 Terrible
Kara
Traveled with family and small children, Traveled with family
May 11, 2024
We showed up at 8:30 pm after an all day drive and the hotel was overbooked and didn’t have a room for us. Didn’t get to another hotel until 10:00pm! They said Expedia made a mistake
Poor experience and I am staying at this hotel again. My room was loud due to a vibrating noise that even shook the floor. The hotel staff shared that other guests have complained about this room yet they continue to use this room.
John
Stayed 1 night in May 2024
Response from Colin - DOS on May 6, 2024
Thank you for bringing this to our attention. We will forward your feedback to our operations team to remind them that 209 should only be assigned as a last resort.
Late in the ski season so the rate was good. Not enough parking in main lot which is around the property
Charles
Stayed 3 nights in Apr 2024
Response from Colin - DOS on Apr 22, 2024
Thanks for staying with us. We must've been nice and busy for parking to fill, but we do have the top deck of the parking structure right across the street. We look forward to seeing you again soon!
The property could easily been given 5 stars across the board but the tiles in the hot tub were filthy you can feel the grease on them above the water line. I did not go in pool but I am willing to bet those tiles are also in need of cleaning not to the same extent. This is basic maintenance
Charles
Stayed 1 night in Apr 2024
Response from Colin-DOS on Apr 23, 2024
Thank you for letting us know on where we can improve! We have passed on this feedback to our maintenance crew for action
Everything was excellent; except The breakfast needs some serious upgrades, the waffle maker needs to be replaced, the hot breakfast items all seemed artificial and not fresh. I will def stay again but not plan on having the breakfast.
John
Stayed 2 nights in Mar 2024
Response from Colin - Director of Sales on Mar 7, 2024
Thank you for your feedback on our breakfast! We do appreciate your comments. We've especially noted your thoughts about the waffle-maker and will reach out to our suppliers. Thank you, again, for staying with us!
The staff were very friendly and helpful. We stayed there in order to have close access to Snowbird and Brighton. When the road closed due to snow, they suggested the transportation option and patiently showed us the routes. Breakfast is convenient, bus was easy, room was comfortable and clean! Highly recommend.
Liz
Stayed 3 nights in Feb 2024
Response from Colin - Director of Sales on Mar 1, 2024
Fantastic! Thank you for your detailed review and especially for staying with us! We look forward to hosting you again.
It was very convenient to the ski areas. The staff at the front desk were friendly and professional. And having a nice breakfest in the morning was a great bonus.
Simon
Stayed 1 night in Feb 2024
Response from Colin - DOS on Feb 20, 2024
Thank you for staying with us and mentioning our great location and breakfast! We're so happy you enjoyed your stay. Please come back again soon!
It was dated, but clean and seemed well run.
The Mattress was a little worn, but not bad.
Was a descent stay, I do recommend.
Nichol
Stayed 1 night in Jan 2024
Response from Colin - Director of Sales on Feb 6, 2024
Thank you for staying with us! We'll take a look at the condition of the mattress in your room to ensure it exceeds our standards. Thanks for letting us know.
Great stay. Clean and great location for skiing surrounding area
Ioan
Stayed 1 night in Feb 2024
Response from Colin-DOS on Feb 5, 2024
Being at the base of the Wasatch Mountains which is home to some of the best skiing on the planet is awesome! Thanks for sharing your experience with us.
The location was perfect for a 3-day ski trip to Solitude, Snowbird, and Alta. UTA and Cottonwood connect stopped at property. Clean room, jacuzzi, close walk to restaurants.
John
Stayed 4 nights in Jan 2024
Response from Colin - DOS on Jan 29, 2024
Fantastic! Thank you for staying with us and enjoying our mountains which are just a short drive away.
Second time staying at this property and the staff have been very friendly and attentive each time. Full breakfast is nice and rooms are comfortable. Ski bus picks up and drops off right out front. They will even check ski gear downstairs during the visit.
Hot tub is a little spartan (needs REAL jets) and there are no exhaust fans in the bathrooms. Noise travels from adjacent rooms. In-room climate control can also be noisy.
Travis
Stayed 7 nights in Jan 2024
Response from Colin - Director of Sales on Jan 22, 2024
Thank you for your feedback! We appreciate you noticing our staff. We'll pass on the notes regarding the climate system and the hot tub to our engineer!