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Reviews of EVEN Hotel Rockville - Washington DC Area, an IHG Hotel

3.5 out of 5
EVEN Hotel Rockville - Washington DC Area, an IHG Hotel
1775 Rockville Pike, Rockville, MD

Reviews

8.4

Very Good

Rating 10 - Excellent. 544 out of 1011 reviews" "
Rating 8 - Good. 247 out of 1011 reviews" "
Rating 6 - Okay. 118 out of 1011 reviews" "
Rating 4 - Poor. 48 out of 1011 reviews" "
Rating 2 - Terrible. 54 out of 1011 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in May 2024

10/10 Excellent

Makoto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was poor. This is an only issue. It was a great stay. Staffs were excellent.
Stayed 2 nights in May 2024

10/10 Excellent

Venkatraman

Liked: Cleanliness, staff & service, property conditions & facilities
Nearby
Stayed 3 nights in Apr 2024

6/10 Okay

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Unique? Fitness-centric. Minimal creature comforts. No towel racks in bathroom. Knob to turn on the shower and the shower head were at the opposite end of the moving tub/shower door. No opportunity to turn on and adjust the shower before stepping in. There were no lamps only wall sconces. Needed larger trash cans. Only one chair and it was an office-type chair on wheels. No clock in the room. Coffee maker was plugged in but didn't work. Room and common areas were very clean. fitness
Stayed 1 night in May 2024

10/10 Excellent

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Michelle, Decatur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to most things including great food and shopping. The staff were very professional and accommodating. I would definitely stay again.
Stayed 3 nights in May 2024

6/10 Okay

Carmen

Traveled with partner
Disliked: Amenities, property conditions & facilities
Very expensive room rate. No free coffee or tea in the lobby.
Stayed 1 night in May 2024

6/10 Okay

Jobany

Business traveler, Traveled with family
Parking fee is expensive
Stayed 4 nights in May 2024

8/10 Good

Dana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is an issue.
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very accommodating and friendly
Stayed 2 nights in May 2024

8/10 Good

Rufina-Aurea

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
I enjoyed my stay, but it seemed like the room felt damp due to the humidity between the heat and ac. So the floor seemed wet at times and the air felt sticky.
Stayed 2 nights in May 2024

8/10 Good

Benj

Traveled with family
Strong perfume smell when entering the building the entire week. Terrible for people with sensitivities to perfume.
Stayed 9 nights in Apr 2024

10/10 Excellent

Francis

Traveled with family
Liked: Staff & service, property conditions & facilities
Good place to stay that is close to dc
Stayed 2 nights in Apr 2024

10/10 Excellent

Cameron

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It’s very chill
Stayed 1 night in Apr 2024

6/10 Okay

Michael

Stayed 3 nights in Apr 2024

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property convenient to Metro and restaurants
Stayed 2 nights in Apr 2024

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the Metro for DC attractions
Stayed 4 nights in Apr 2024

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Bonita

Traveled with partner
Friendly, helpful staff. Very clean and comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Niko

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern
Stayed 3 nights in Apr 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, workers were nice.
Stayed 1 night in Feb 2024

8/10 Good

Chuck

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like that there are no couches or sofas in the lobby
Stayed 2 nights in Mar 2024

2/10 Terrible

Andrea, Jersey city

Stayed 1 night in Mar 2024

8/10 Good

Alla, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipped well for a few days stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Connie

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Andiani

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to chill and relax 2 days straight..
Stayed 2 nights in Feb 2024

10/10 Excellent

Russell

Stayed 1 night in Feb 2024

8/10 Good

mi

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Jose

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was going great. My wife and I stayed for 10 nights unfortunately on the 8th night we decided to use my in-law’s car and nobody from the hotel informed us we couldn’t park in front of the hotel (even though I asked day one where could I park) the answer was we could park anywhere. The car was towed costing us $150 plus a $60 Uber ride. The dissatisfaction of this is if the fact that front desk just said all you need is piece of paper that allowed us to park in an area. Aside from this the hotel was great loved my room and location was not disappointing we had food, shopping and bank in walking distance
Stayed 11 nights in Jan 2024

8/10 Good

mi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Nebiy

Stayed 1 night in Feb 2024

6/10 Okay

Ronald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The sign said hotel was on Rockville pike but the hotel was off the street. There was not a great amount of parking options. The rooms were nice and clean.
Stayed 1 night in Feb 2024

8/10 Good

Todd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Biva

Stayed 3 nights in Feb 2024

8/10 Good

Weltzy

Liked: Cleanliness, staff & service, property conditions & facilities
Service was so so
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Clean, but scary creepy parking garage
The man at the front desk was wonderful, kind, and friendly. The room was clean and appropriately stocked. Whomever wrote the Welcome sign on the white board in the room misspelled the city, but it was still a nice touch. What I need to call out is the terrible parking garage you have to park in. It feels like the next location for an episode of Law & Order: SVU. Dim, creepy, and even had a flashing light blinking on and off as you enter the upper deck area for the hotel guests. The elevator made a "BAM! Squealllll...ding sound on literally every floor (and you have to park on the 5th or 6th floor). Once leaving the garage you then walk through a dimly lit parking lot to get into the hotel. In spite of all the other nice things about the hotel and staff, as a woman, I did not feel safe having to park there and as a result wouldn't stay there again. Wish I'd taken pics of the garage to share, but I just wanted to get in and out of there as fast as possible.
Stayed 1 night in Jan 2024

8/10 Good

Edward, Parma Heights

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is inconvenient but standard around here. Fee charged for using Parking. No drawers in the room. Evrything else is fine.
Stayed 4 nights in Feb 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Feb 2024

4/10 Poor

William

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable but sterile feeling. Most distressing was their attempt to add $18 overnight parking fee at check in for parking in “our garage”. Or parking free 5 minute walk away. This looked a bit like extortion to me. I made some “noise” and they waived the fee to allow me to park in any 15 minute parking spot (but not in their garage). I don’t trust these people and would not recommend the hotel or stay there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jaesu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Judy K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location of this property in Rockville. It is in the perfect location to get to anywhere I need to go.
Stayed 1 night in Jan 2024

4/10 Poor

Sharlis, Capitol Heights

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Alton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Time Visit
Can’t remember the front desk guy name he was the best. He greeted me well and with a smile.
Stayed 1 night in Jan 2024

8/10 Good

CAROLYN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The workout equipment in the room was a plus!
Stayed 3 nights in Jan 2024

4/10 Poor

Janet

Disliked: Staff & service, room comfort
Disappointing with hidden charges
Very disappointing with hidden costs. The advertisement for this hotel on Hotels.com website makes it look much more upscale than it is. Although it does explain there are parking fees it doesn't explain parking is in a structure on the other side of a shopping mall lot, without direct entry into the hotel. Because it was a snowy, freezing weekend this was problematic. But most alarming was to be hit (upon check-in) with a $75 pet fee. Which was NOT stated on Hotels.com website; hotel is listed as Pet Friendly without provisos. The restaurant, which they boast about was CLOSED all weekend. Only food for sale was grab-and-go snackfood/junkfood. To add insult to injury, they actually charged for coffee and tea. $4 for one teabag. Seriously. They seem understaffed; only one person at the front desk, no porter help provided. Took them over an hour to clean up a mess in the elevator. This was way below expectation and reputation of this prestigious hotel chain.
Stayed 1 night in Jan 2024

8/10 Good

Waitara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024