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Coconut Tree West Bay

3.0 star property
Beach spa retreat walking distance from West Bay Beach

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Coconut Tree West Bay

Outdoor pool
Property grounds
Queen Cabin, Beach View, Kitchen | Free WiFi, bed sheets
Restaurant
Reception
Reviews
6.4

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry

Explore the area

Map
West End & West Bay Beach, Roatan, Bay Islands
  • Popular LocationTabyana Beach7 min walk
  • Popular LocationWest Bay Beach15 min walk
  • Popular LocationGumbalimba Park16 min walk
  • AirportRoatan (RTB-Juan Manuel Galvez Intl.)28 min drive
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Room options

View all photos for Rockhouse One Bedroom Suite with full kitchen

Rockhouse One Bedroom Suite with full kitchen | Private kitchen | Fridge, coffee/tea maker

Rockhouse One Bedroom Suite with full kitchen

Highlights

Balcony or patio
Air conditioning
Kitchen
Refrigerator
TV
Ceiling fan
Separate bedroom
Private bathroom
  • 700 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Queen Cabin, Beach View, Kitchen

Free WiFi, bed sheets

Queen Cabin, Beach View, Kitchen

Highlights

Balcony or patio
Air conditioning
Kitchen
Refrigerator
TV
Ceiling fan
Private bathroom
Cookware/dishes/utensils
  • 400 sq ft
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Room

Free WiFi, bed sheets

Panoramic Room

Highlights

Balcony or patio
Air conditioning
Refrigerator
TV
Ceiling fan
Private bathroom
Free bottled water
Coffee/tea maker
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Cabin, 2 Double Beds

Free WiFi, bed sheets

Cabin, 2 Double Beds

10/10 Exceptional

Highlights

Balcony or patio
Air conditioning
Kitchen
Refrigerator
TV
Ceiling fan
Private bathroom
Local meal delivery service
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, 1 Bedroom, Garden Area

Triple Room, 1 Bedroom, Garden Area | Free WiFi, bed sheets

Triple Room, 1 Bedroom, Garden Area

10/10 Exceptional

Highlights

Balcony or patio
Air conditioning
Refrigerator
TV
Ceiling fan
Separate bedroom
Private bathroom
Free bottled water
  • 322 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room, 1 Bedroom, Partial Ocean View, Beachside

Standard Triple Room, 1 Bedroom, Partial Ocean View, Beachside | Free WiFi, bed sheets

Standard Triple Room, 1 Bedroom, Partial Ocean View, Beachside

Highlights

Balcony or patio
Air conditioning
Refrigerator
TV
Ceiling fan
Private bathroom
Free bottled water
Stovetop
  • 350 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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Private beach nearby, white sand, sun loungers, beach umbrellas
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Pool
Parking included
Free WiFi
Restaurant
8.2 out of 10, Very Good, (151)
The price is $105
$125 total
includes taxes & fees
Jun 21 - Jun 22
West Bay Colonial

About the neighborhood

Roatan

Located in Roatan, Coconut Tree West Bay is on the beach. Gumbalimba Park and Serenity Day Spa are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Bay Beach and Tabyana Beach. Don't miss out on a visit to Roatan Institute for Marine Sciences. Snorkeling offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours and ziplining nearby.
Visit our Roatan travel guideOpens in a new window

What's nearby

  • Tabyana Beach - 7 min walk
  • West Bay Beach - 15 min walk
  • Gumbalimba Park - 16 min walk
  • Half Moon Bay Beach - 12 min drive
  • Sandy Bay Beach - 18 min drive

Getting around

  • Roatán Intl. Airport (RTB) - 28 min drive

Restaurants

  • La Palapa Beach Bar And Grill - 3 min drive
  • Gula Gastrobar & Winery - 3 min drive
  • Booty Bar - 7 min drive
  • Happy Harrys Hideaway - 7 min drive
  • Sunset Hideaway Bar & Grill - 1 min walk

About this property

Coconut Tree West Bay

Hotel near Tabyana Beach
Located close to West Bay Beach and Gumbalimba Park, Coconut Tree West Bay provides a poolside bar, a terrace, and a garden. This hotel is a great place to bask in the sun with a beachfront location and scuba diving. Indulge in a facial at Shannie's, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Airport pick-up service (surcharge), babysitting (surcharge), and tour/ticket assistance
  • A water dispenser, multilingual staff, and local meal delivery service
Room features
All guestrooms at Coconut Tree West Bay offer comforts such as air conditioning, as well as amenities like free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers
  • TVs with cable channels
  • Balconies or patios, wardrobes/closets, and refrigerators

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) from 8:00 AM to 6:00 PM
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Refrigerator

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Ceiling fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30.00 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Coconut Tree West Bay Cabin
Coconut Tree Cabin
Coconut Tree West Bay Hotel
Coconut Tree West Bay Roatan
Coconut Tree West Bay Hotel Roatan

Frequently asked questions

Does Coconut Tree West Bay have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Coconut Tree West Bay?

As of Jun 7, 2024, prices found for a 1-night stay for 2 adults at Coconut Tree West Bay on Jun 24, 2024 start from $100.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Coconut Tree West Bay pet-friendly?

Yes, Coconut Tree West Bay allows cats and dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet.

How much is parking at Coconut Tree West Bay?

Self parking is free at this property.

What time is check-in at Coconut Tree West Bay?

Check-in start time: 3:00 PM; Check-in end time: 8 PM. After-hours check-in is not available.

What time is check-out at Coconut Tree West Bay?

Check-out is at noon.

Does Coconut Tree West Bay provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of USD 30.00 per vehicle applies.

Where is Coconut Tree West Bay located?

Nestled on the beach, this Roatan hotel is within 1 mi (2 km) of Tabyana Beach, West Bay Beach, and Gumbalimba Park. Half Moon Bay Beach and Roatán Marine Park are also within 6 mi (10 km).

Reviews

6.4
Rating 10 - Excellent. 21 out of 81 reviews" "
Rating 8 - Good. 15 out of 81 reviews" "
Rating 6 - Okay. 17 out of 81 reviews" "
Rating 4 - Poor. 12 out of 81 reviews" "
Rating 2 - Terrible. 16 out of 81 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Jonathan

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in Mar 2024

10/10 Excellent

Suyapa, Edmonton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean, well kept and close to the beach.
Stayed 2 nights in May 2024

10/10 Excellent

Juan

Stayed 1 night in Apr 2024

4/10 Poor

Andrey, Champlin

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was old, dirty, and poorly maintained. The outside area was not clean, with broken path tiles, lots of trash, and sewer odors. There was no power or water for a day, and there was no immediate communication or resolution provided. However, the Expedia team was incredibly helpful and provided a couple of options. I would not choose to stay there again and would not recommend it to anyone. It's worth paying a bit more to stay somewhere else.
Stayed 7 nights in Mar 2024

4/10 Poor

Tammy

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We liked the convenience to the beach and room size. Did not like the room necessities, very limited and not useable conditions. Reception person only there from 8 to 4 where you were able to access the water bottle or mention issues. Attentive to service requests but 4 out the 7 days we had workers in room fixing things. Dogs in the back barking alot. Construction also going on around our building. Breakfast only had 3 options and not always 3 available. Restaurant not always open on time.
Stayed 7 nights in Mar 2024

4/10 Poor

Victoria

Traveled with group
Disliked: Staff & service, property conditions & facilities
There were several issues with this property: the property is in very poor condition, it is not kept up, falling apart, staff was not available during the day or night, none was available to answer questions or take care of maintenance issues, I could t get clean towels for five days, Boone cleaned my room for seven days. I do not recommend this property.
Stayed 7 nights in Mar 2024

10/10 Excellent

Wendy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy our stay here, only thing I would have to complain about is that the pool was shut down and the WiFi was not really working.. other than that great location, I had a panoramic view room and the view was breathtaking! I will definitely stay here again with no doubt!!
Stayed 2 nights in Mar 2024

6/10 Okay

France's

Traveled with partner
Disliked: Staff & service, amenities
Good location, huge room, nowhere to sit on deck, asked for chairs, didn’t get any, there 6 nights asked on night 5 if we needed anything, a little late. Nowhere to hang wet towels or bathing suits, overall felt very neglected.
Stayed 6 nights in Feb 2024

10/10 Excellent

Nicolle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Roatan and I’m so glad I stayed at Coconut after days of researching places. Franco at the front desk was great and personable. Felt like we were in a tropical paradise at home! Always made sure our room was clean, breakfast ready and even our laundry done! Don’t think twice, stay here there are lots of things to do. Great wifi, very cold AC and amazing showers! 10/10.
Stayed 7 nights in Feb 2024

2/10 Terrible

Lance

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place was the worst place we have ever stayed. Woke up to cockroaches in our bed (3 different times), our toilet never flushed, shower water was always cold, sheets on bed were filthy, had no wash cloths on property - to name a few issues. The structure of the property looked like it was falling apart. Cracks and rebar seen throughout. The restaurant has a 3 lobster tails for $17 deal one night. Worst lobster we have ever had. The beef fajitas were chewy and tasted awful - inedible. Never ate there again. Total disappointment.
Stayed 4 nights in Feb 2024

8/10 Good

Javier

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Employees very friendly
Stayed 2 nights in Feb 2024

4/10 Poor

kristina

Traveled with family
Disliked: Property conditions & facilities
Clean place and affordable but the toilet worked very poorly, didn’t ever want to flush. Also they crank the AC and lock the thermostat so you cannot get to it. Also had people knocking on our door at 1AM, kind of scary.
Stayed 6 nights in Jan 2024

2/10 Terrible

alejandro, Spring Hill

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was terrible, we have to wait for more than one hour to someone show up to give us the room key, we didn’t have room service, the was one electrical outlet completely out of the box making it unsafe to charge ours phones or any other device.
Stayed 4 nights in Jan 2024

4/10 Poor

Tiffany

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no hot water to start (which they did fix). Our room was so dark that you had to use your phone light to see things clearly at night. They just said tomorrow we will look at it TOMORROW. The shower door would not close. They did not clean the room until asked. There was a hair dryer stuck to the bathroom wall but no outlet to use it. The bathroom door was so hard to close and open. The WiFi was not working the entire time we were there.
Stayed 3 nights in Jan 2024

10/10 Excellent

edward e

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beach front, many restaurants and bars to choose from. Great friendly staff.
Stayed 2 nights in Jan 2024

8/10 Good

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took a chance on this property even though the reviews we read were not great. We were very pleased with cabin where we stayed. It was spacious and clean and bright. We expected a small bar fridge and it was actually almost the size of an apartment fridge. The daily included breakfast was simple but tasty and we had 3 choices: omelette, typical breakfast or pancakes with eggs and sausage. You could have orange juice or coffee. We had a nice covered deck with a partial ocean view even though our booking stated garden view so that was a nice surprise. We were in cabin 1. The security guard was super friendly and the beach staff and front desk staff were also very friendly. This property is a short walk to a small grocery story and many restaurants. The only negative was that the water in the shower ranged from cool to almost luke warm. We spent 4 nights and other than the temperature of the tap and shower water we were very pleased with the value for the money.
Stayed 4 nights in Dec 2023

2/10 Terrible

José Guillermo

Stayed 2 nights in Jan 2024

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Ann-Marie

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We had our own cabin which was spacious for our family of 3. It was a great location right near the pool and the hotel is right on the beach. The beds were too soft for us and hurt our backs. The room had 2 double beds and they were too small for us. We would have preferred queen or king. There is no hot water for showering. We ended up showering by the pool a couple times because we were at least in the sun then. There was a kitchen in the room but it was not very well stocked and the dishes that were there were rusty and dirty. My husband put his hand on the glass block on the top of the shower area and it broke off. The air conditioning broke but they fixed it right away. On site handy man was very quick. The office is not always open but when the staff was there they were friendly and very helpful.
Stayed 7 nights in Dec 2023

6/10 Okay

john

Liked: Cleanliness, staff & service
The room we stayed in was a bit unusual. The main door was like entering a store or business. The stay was decent however the rooms could use an upgrade. The advantage was we were waiting walking distance to the beach.
Stayed 4 nights in Dec 2023

4/10 Poor

Shirley

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023

2/10 Terrible

Dov

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Was told that check-in was at 3PM, showed up around 4:45PM and the front office was locked and empty. We had to talk to an employee of a nearby hotel to get in contact with the manager and about an hour later someone from another hotel came and was able to give us a room key. Then the manager texted me letting me know that we had to move rooms the next day. The next room we stayed in had two beds, but only one of those beds had a blanket. We went down to the main office multiple times and different times of day to ask for another blanket and there was never anyone there to help. The soap dispenser in the shower was either empty or didn't work. Will not be staying here again.
Stayed 3 nights in Sep 2023

6/10 Okay

Rhonda

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
The location was great. Property was nice. Only downside was no hot water in shower for entire 4 night stay.
Stayed 4 nights in Jul 2023

4/10 Poor

Jose

Traveled with family and small children, Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The only thing that I like about this property was the location of my reservation,my first complaint was my room was switched from 3 bed room to one king bed room the only thing they did was to give me a mattress to put in the floor,the shower did not have anything body wash or shampoo,we needed it to ask the front office for what was need to use the pool and tickets for our breakfast when he should it give us all that when we check in.not a good experience with this hotel
Stayed 2 nights in Jul 2023

10/10 Excellent

Liudmila

Liked: Cleanliness, staff & service, property conditions & facilities
todo lo que pedí en el marco del servicio se cumplió, al principio hubo un pequeño malentendido por las dificultades de hablar en inglés con los empleados de habla hispana, pero cuando comencé a traducir mis solicitudes al español rápidamente me entendieron y todo mis solicitudes fueron implementadas
Stayed 4 nights in Jun 2023

General hotel information

Reasons to Book
Nice Bathroom & Bathroom Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0