Breakfast, lunch, dinner served; local and international cuisine
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Reviews of Quetta Serena Hotel

4 out of 5
Quetta Serena Hotel
Shahrah-e-Zarghoon, Quetta

Reviews

5.6
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 3 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

7.6/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Abdul Wahid

Stayed 1 night in Sep 2023

8/10 Good

Mazhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathtubs to high difficulty getting in and out for older people
Stayed 2 nights in Dec 2021

2/10 Terrible

AGHA AWAIS

Disliked: Staff & service, property conditions & facilities, room comfort
Unprofessional staff
I paid online but they did not accept voucher terrible service at check out charged me again saying we still not recieved your first night payment.
Stayed 1 night in Mar 2021
Response from Shahzeb Shahid on Mar 23, 2021
Dear Mr. Awais, This is with reference to your complaint, please accept my sincere apologies i will definetly share your complaint with my team. your payment will reinstate you back. requested you to give me some time to resolve this issue.

6/10 Okay

Shaminder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 18 nights in Jun 2018

6/10 Okay

hana

Stayed 1 night in Sep 2023

2/10 Terrible

Mujtaba Heidar

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2018