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Heritage Queenstown
4.5 star property

Luxury hotel with fitness center and sauna

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Heritage Queenstown

Photo gallery for Heritage Queenstown

Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas
Property grounds
Family Deluxe Room Non-Lakeview | In-room safe, desk, blackout drapes, iron/ironing board
Exterior detail
Property amenity

Overview of Heritage Queenstown

VIP Access
Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Restaurant

Explore the area

Map
91 Fernhill Road, Queenstown, 9197
  • Popular LocationKiwi and Birdlife Park3 min drive
  • Popular LocationSkyline Queenstown3 min drive
  • Popular LocationQueenstown Gardens5 min drive
  • AirportQueenstown (ZQN-Queenstown Intl.)11 min drive
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Room options

View all photos for Studio Suite, Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, Lake View

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LCD TV
Washer/dryer
Blackout drapes/curtains
  • 474 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Studio Suite Lakeview

In-room safe, desk, blackout drapes, iron/ironing board

2 Bedroom Studio Suite Lakeview

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LCD TV
Washer/dryer
2 bedrooms
  • 947 sq ft
  • Lake view
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Lake View

Deluxe Room, Lake View | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, Lake View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
Bathrobes
  • 279 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room Non-Lakeview

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room Non-Lakeview

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
Bathrobes
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Studio Suite Non-Lakeview

In-room safe, desk, blackout drapes, iron/ironing board

2 Bedroom Studio Suite Non-Lakeview

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LCD TV
Washer/dryer
  • 947 sq ft
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for Studio Suite Non-Lakeview

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite Non-Lakeview

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LCD TV
Washer/dryer
Blackout drapes/curtains
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Deluxe Room Non-Lakeview

Family Deluxe Room Non-Lakeview | In-room safe, desk, blackout drapes, iron/ironing board

Family Deluxe Room Non-Lakeview

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bathrobes
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Executive Room Non-Lakeview

Executive Room Non-Lakeview | In-room safe, desk, blackout drapes, iron/ironing board

Executive Room Non-Lakeview

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Coffee/tea maker
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

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Breakfast included
Free WiFi
Restaurant
Air conditioning
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The price is $122
$140 total
includes taxes & fees
May 19 - May 20
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About the neighborhood

Queenstown

Located in Queenstown, Heritage Queenstown is in the city center and near the beach. Coronet Peak Ski Area and The Remarkables Ski Area are worth checking out if an activity is on the agenda. Underwater Observatory and CaddyShack City Mini Golf are also worth visiting. Kayaking and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ziplining nearby.
Visit our Queenstown travel guideOpens in a new window

What's nearby

  • Kiwi and Birdlife Park - 3 min drive
  • Skyline Queenstown - 3 min drive
  • Skycity Queenstown Casino - 3 min drive
  • Queenstown Gardens - 5 min drive
  • Bob's Peak - 13 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 12 min drive

Restaurants

  • Fergburger - 3 min drive
  • Skyline Gondola - 3 min drive
  • The Bavarian Queenstown - 3 min drive
  • Pub on Wharf - 18 min walk
  • Patagonia Chocolates - 19 min walk

About this property

Heritage Queenstown

Luxury eco-certified hotel in the city center
Consider a stay at Heritage Queenstown and take advantage of a terrace, a garden, and a library. Adventurous travelers may like the cycling at this hotel. For some rest and relaxation, visit the sauna or the spa tub. The on-site restaurant, Mackenzies Restaurant, offers breakfast, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Meeting rooms, multilingual staff, and an elevator
  • Concierge services, barbecue grills, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 175 rooms offer comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the spacious rooms at the property.
Other amenities include:
  • Free toiletries and hair dryers
  • 49-inch LCD TVs with premium channels
  • Refrigerators, free infant beds, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Covered self parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: NZD 36 for adults and NZD 18 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,078 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 36 for adults and NZD 18 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 6:00 AM to 11:00 PM

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown Hotel
Heritage Queenstown Queenstown
Heritage Queenstown Hotel Queenstown

Frequently asked questions

Does Heritage Queenstown have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at Heritage Queenstown?

As of May 1, 2024, prices found for a 1-night stay for 2 adults at Heritage Queenstown on May 2, 2024 start from $141.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heritage Queenstown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heritage Queenstown?

Self parking is available for NZD 15 per night.

What time is check-in at Heritage Queenstown?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Heritage Queenstown?

Check-out is at 10 AM.

Where is Heritage Queenstown located?

Located in the heart of Queenstown, this luxury hotel is within a 15-minute walk of Mt Crichton Loop Track and Lake Wakatipu. Steamer Wharf and SKYCITY Wharf Casino are also within 1 mi (2 km).

Heritage Queenstown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 598 out of 1002 reviews" "
Rating 8 - Good. 303 out of 1002 reviews" "
Rating 6 - Okay. 68 out of 1002 reviews" "
Rating 4 - Poor. 22 out of 1002 reviews" "
Rating 2 - Terrible. 11 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Varun Haresh

Traveled with family and small children
Liked: Cleanliness, staff & service
It had a great view. Given the distance to city centre they should have some free bus transport. The staff were very friendly and helpful.
Stayed 2 nights in Apr 2024

6/10 Okay

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall we enjoyed our stay as it was central and very reasonably priced. Decor is quite dated and there’s visible wear in places that probably should be addressed (peeling paint in the bathroom, broken curtains etc). We could not fault the staff or the cleanliness. Very helpful and accommodating and the room was spotless.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and view were fantastic, could not have asked for better. Resturant menu is a bit lacking considering nearest other options is 20min walk to town.
Stayed 3 nights in Apr 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, amenities
Easy parking available and just outside of the town centre and is walkable but bus or car access was easy. Property is looking a bit dated so an upgrade would definitely lift the place up. Swimming pool isn’t covered or heated and gym equipment was quite old. Apart from those negatives, the staff were very professional and would recommend this hotel for a cheap place to stay.
Stayed 1 night in Apr 2024

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, nice views, good food, good aircon.
Stayed 3 nights in Feb 2024

10/10 Excellent

Susan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was tremendous as we had 2 pre-school children with us. It was so well equipped. We wish we’d arrived earlier
Stayed 1 night in Apr 2024

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Good access to public transport
Stayed 2 nights in Apr 2024

8/10 Good

Randy, Beaverlodge

Traveled with group
Liked: Cleanliness, property conditions & facilities
Nice property with a lovely location.
Stayed 1 night in Apr 2024

10/10 Excellent

Sione

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff was very friendly,
Stayed 2 nights in Apr 2024

8/10 Good

Xing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

General hotel information

Reasons to Book
Outdoor Pool & Great Location
Check-In Time
3:00 PM
Check-Out Time
10:00 AM
Nearest Airport
Queenstown (ZQN-Queenstown Intl.)