Brad...Sorry to hear about the issues during your stay. I have Las Palomas service all the air conditioners every 3 months and repair any problems as a preventative measure. At least your stay was in November when the weather is mild. With respect to the sewer smell they are investigating whether it is a building issue. Unfortunately, sometimes all stays do not go smoothly. These issues were unforeseen for sure. I do apologize these issues occurred. 99% of the stays go smoothly.

Hey Laurie...We did an extensive remodel/update. I thought the contractor completed everything on the punch list. What items needed fixing so we can get them taken care of. Thank you Mike

Thank you for your review. I apoligize for the misunderstanding at check in. Occasionally this does happen with their reservation system. I was in contact with Las Palomas to get everything taken care of. I responded as soon as possible but was traveling that day. We will be doing a total remodel of the unit from 1/2-2/28. This will include new paint...cabinets....counter tops...appliances....flooring...plumbing fixtures and new furniture. We are making the unit new again. Please come back and stay and I would be happy to discount your stay for your Inconvenience . Mike

Thank you Rhonda for your comments. We will start our total up date to the condo. New paint...cabinets...appliances...flooring...showers..plumbing fixtures. It will be transformed into a "Modern" oceanfront experience!!

Thank you for your feedback. Las Palomas handles all the check in and outs. They also take care of all the cleaning. Their are always times when wait times are not acceptable. This is one of those times. I apologized for this occurring. This is not an everyday occurrence. I happy the rest of your stay was good

Tina, Thanks for the feedback. I have alerted maintenence of the sink valve issue in the bathroom. I have not had any feedback on the water pressure in the 13 years I have owned this unit. It has been the same during that time. All showers are required to have water saving heads. This does reduce the water pressure. I was there 2 weeks ago and the pressure was normal. --Dryer is brand new. Thank you for letting me know it does not work. It will be repaired. --Not sure on the plaster coming down you referred to. Each year the unit is touched up from the wear and tear of the guests. I will have maintenence do an inspection. Again I was there 2 weeks ago and I did not see the issues you refer to. --Dish washer has been ordered. I was aware of this. The supply chain issues has caused long delays to get this appliance. --Floors are power cleaned every 60 days. The issue is the mopping of the unit. The maids do not change the water and end up mopping with a dirty mop.The next power washing of the floors is scheduled for 7/15 week. --I am aware of the swing. issue. After getting the estimate to repair we have decided trash it. --The condensation issue you referred to is related to the humid outside air. This is part of being on the ocean. The ducts are cleaned once per year and the vents painted. You cannot elininate some condensation dripping. I have had 98% of my reviews 5 star. I would be happy to talk to you direct on the issues you have raised. Las Palomas has a full time maintenence staff to fix all issues. When any guest has an issue they should dial"0" and they will help. Each year a comprehensive inspection is done by Las Palomas. This addresses everything in the condo that needs repairing or replacement.I always get the unit ready for the season. During the season we always have additional items from the wear and tear of guests. I want all my guests happy. I would be happy to extend a discount on your next stay. Thank you again for your ffeedback

Thank you for the input. We just installed the new range and dryer. Took a while to get .

Joel..Thanks for the input. The bed issue I have not had any complaints. Everybody has a different hardness of bed they enjoy. These beds were purchased thru Las Palomas and are standard in most rental units. They are only 3 years old. The dryer issue I was told was fixed by maintenance prior to your stay. Thanks for letting me know it still was not fixed. I will be replacing so we have no other issues. The refrigerator bins we have been waiting for at least a month. We are trying hard to get this resolved. I would be happy to discount a future stay for your inconvenience. Thank you for your feedback.

Robert...Thank you for your feedback. I was never informed of your lack of hot water. Also, had you contacted customer service they would have sent their maintenance people to fix the issue. In talking to them it sounds like it was the switch turned off to the water heater. The stocking of garbage bags and paper towels is done by Las Palomas. I appreciate that input. We do not provide spices. Depending on the cooking the guest should bring their own. Thank you again for your feedback.

Thank you for the feedback. I apologize for the unit not being ready on time. Fortunately this has not happened in the past. I did check on the air conditioning and it is operating properly. It does take some time to cool a unit of this size initially. With on site management/maintenance issues can be resolved quickly. I would be happy to discount your future stay for your inconvenience. Thank you again for your feedback.