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Reviews of Portlander Inn and Marketplace

3 out of 5
Portlander Inn and Marketplace
10350 N. Vancouver Way, Portland, OR

Reviews

9.4

Exceptional

Rating 10 - Excellent. 303 out of 431 reviews" "
Rating 8 - Good. 100 out of 431 reviews" "
Rating 6 - Okay. 18 out of 431 reviews" "
Rating 4 - Poor. 7 out of 431 reviews" "
Rating 2 - Terrible. 3 out of 431 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shridhar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, friendly professional staff. We had a great, comfortable stay. Thank you!
Stayed 1 night in May 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again, great value with the airport ride and breakfast
Stayed 1 night in May 2024

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed for one night. Breakfast was very good.
Stayed 1 night in May 2024

10/10 Excellent

Jazzlyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a clean hotel with friendly staff and a safe parking lot with security guards around the property and cameras. The breakfast is served from an actual restaurant attached to the property. You get an actual hot meal instead of the usual waffles and fruit at most hotels. The room was very nice, clean, and overall the experience was great. Would stay here again, it’s a hidden gem for the price.
Stayed 5 nights in May 2024

10/10 Excellent

azar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I loved the most about this place was the staff. They all were so friendly and helpful. I would recommend it to everyone.
Stayed 5 nights in May 2024
Response from Sara on May 22, 2024
Thank you very much! I will make sure the staff know how pleased you were.

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The staff was extremely helpful. All sorts of amenities including a laundry mat to was your clothes, a cinema to watch movies, and a wonderful sandwich shop down stairs. My grandmother and I rented a room twice without any disappointments.
Stayed 2 nights in May 2024
Response from Sara on May 22, 2024
Thank you very much, it was a pleasure having you stay with us!

10/10 Excellent

Ricardo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Portlander Inn was a great stay. Clean room, friendly staff, and lots of convenient options for entertainment, shopping, and food right in the bottom level!
Stayed 1 night in May 2024
Response from Sara on May 22, 2024
I am glad you were able to enjoy some of our extended amenities. We appreciate you taking the time to review us!

10/10 Excellent

Schellie

Traveled with family and small children
Liked: Property conditions & facilities
The staff was AMAZING!! They really went over and beyond for our stay. We will be back for sure!
Stayed 1 night in May 2024
Response from Sara on May 22, 2024
Thank you so much for your kind review! We look forward to seeing you and your family next time.

10/10 Excellent

Thanh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is ok.
Stayed 1 night in May 2024
Response from Sara on May 22, 2024
Thank you!

10/10 Excellent

Monica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Sara on May 22, 2024
Thank you for your review!

10/10 Excellent

Tracey, Sutherlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff iin all areas we visited were beyond accommodating! We really enjoyed our stay and will stay again. Thank you!
Stayed 1 night in Mar 2024
Response from Sara on May 16, 2024
Thank you for your kind review, we look forward to seeing you again!

8/10 Good

Janusz

Liked: Cleanliness, amenities
Good service
Stayed 2 nights in May 2024
Response from Sara on May 11, 2024
Thank you for your review!

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here numerous times and the rooms are very nice. Staff is very friendly.
Stayed 1 night in May 2024
Response from Sara on May 10, 2024
Thank you very much, we look forward to seeing you again!

10/10 Excellent

Abdul Wahid

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was staying the night with a couple of friends before leaving for Seattle in the morning. Staff were very nice, room was clean, without any smell and pleasing to the eye. The breakfast in the morning was fresh and tasty.
Stayed 1 night in May 2024
Response from Sara on May 10, 2024
Thank you very much! We appreciate your review.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sara on May 10, 2024
Thank you!

6/10 Okay

Hoang Du

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in May 2024
Response from Sara on May 8, 2024
I am sorry that your stay was not more pleasant. I encourage you to contact us directly with any issues you had during your stay.

10/10 Excellent

Shaundel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We normally stay here when. We go to concerts. We enjoy our stay each time.
Stayed 1 night in May 2024
Response from Sara on May 22, 2024
Thank you for your review and your continued patronage. We look forward to seeing you again!

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ability to have dinner in walking distance was great. Full parking lot due to a show nearby was inconvenient.
Stayed 2 nights in May 2024
Response from Sara on May 8, 2024
Thank you for your review, I do apologize that parking was not more convenient.

10/10 Excellent

Kelly

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was nice having serval options close by and got in a great massage
Stayed 1 night in May 2024
Response from Sara on May 8, 2024
I am glad to hear you were able to enjoy some of our extended amenities. Thank you!

10/10 Excellent

June Woong

Stayed 2 nights in Apr 2024

10/10 Excellent

Swann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and prompt. Check in and out was super easy. All the stores and shows are accessible from inside which is wonderful if its raining. Water pressure in the room wasnt the best, lots of water sputtering and spray. Shower temp stayed hot for a decent time which was nice
Stayed 1 night in May 2024
Response from Sara on May 10, 2024
I am glad to hear that your stay was nice, thank you for your review!

10/10 Excellent

Nancy

Traveled with family
Liked: Staff & service, property conditions & facilities
The accommodations were clean and staff friendly. Had the free breakfast in the bar one morning and enjoyed the Bloody Mary with my meal. All conveniences you could want under one roof. Would stay there again.
Stayed 2 nights in May 2024
Response from Sara on May 4, 2024
I am so glad you enjoyed your stay! Thank you for taking the time to review us.

8/10 Good

josh

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel and everything was nice. A lot of homeless going through the facilities..
Stayed 1 night in Apr 2024
Response from Sara on May 4, 2024
I am very glad you enjoyed your stay. We do have on site security 24 hours a day to ensure everyone's safety and security.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great amenities. It’s out of the way in an industrial area so not much within walking distance. The hotel is built into a single complex with a restaurant, bar, 24 convenience store, movie theatre & several other stores & services which was very convenient. The complimentary breakfast is served at the restaurant and the portion sizes are massive, really puts most other free hotel breakfasts to shame. I enjoyed my stay, no real complaints.
Stayed 2 nights in Apr 2024
Response from Sara on May 8, 2024
Thank you for your kind review, I am glad you enjoyed your stay!

10/10 Excellent

Leonila

Stayed 1 night in Apr 2024
Response from Sara on May 1, 2024
Thank you very much!

10/10 Excellent

Ronika

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, upgraded rooms, friendly staff, good food options . Great place for a weekend venue because you’ve got everything there you need. conveniently located right off the I-5. Great concert venue !
Stayed 2 nights in Apr 2024
Response from Sara on May 1, 2024
I am so glad you enjoyed your stay, we look forward to seeing you again!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 1 night in Apr 2024
Response from Sara on Apr 26, 2024
Thank you veyr much!

10/10 Excellent

Elana

Liked: Cleanliness, staff & service, property conditions & facilities
it was a very nice stay
Stayed 1 night in Apr 2024
Response from Sara on Apr 26, 2024
I am so glad you enjoyed your stay, thank you!

10/10 Excellent

Austin

Stayed 1 night in Feb 2024
Response from Sara on May 16, 2024
Thank you!

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Portlander was convenient to everything that we needed to get done during our stay in Portland. Thank you!
Stayed 2 nights in Apr 2024
Response from Sara on Apr 23, 2024
Thank you!

10/10 Excellent

Vaughn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took an American Cruise Line Cruise from Lewiston, ID to Portland, OR and decided to stay in Portland for a few more days. I feel blessed the Expedia recommended this hotel. The rooms are clean and inviting. The staff is friendly and helpful. This hotel is located at a truck stop and has multiple restaurants and services. I LOVE this place as it is convenient, safe and a fantastic value. It even has a nightclub where country music singers cut their teeth. The restaurant has excellent food and I promise you that you will be full. The portions are very large. If I could give 10 stars I would do so!
Stayed 3 nights in Apr 2024
Response from Sara on Apr 21, 2024
Thank you very much for your kind review. I am so glad you were able to enjoy our extra amenities! We look forward to seeing you next time.

10/10 Excellent

Bridgit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Sara on Apr 18, 2024
We appreciate your review!

10/10 Excellent

Dionne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with so many amenities.
Stayed 2 nights in Apr 2024
Response from Sara on Apr 16, 2024
Thank you very much!

8/10 Good

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very little water pressure in the hotel room made showering difficult.
Stayed 3 nights in Apr 2024
Response from Sara on Apr 12, 2024
Thank you for letting me know about this issue so it can be remedied. I hope you enjoyed the rest of your stay.

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, quiet, and convenient to all that we were doing. Nice conveniences on the ground floor of the hotel. Located at a truck stop but definitely did not have a truck stop feel once inside. Very good cooked breakfast included, and we even had a nice dinner there in the evening.
Stayed 2 nights in Apr 2024
Response from Sara on Apr 9, 2024
Thank you for your review. I am glad you were able to enjoy some of our extended amenities!

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had never been to this property since the remodel. Had stayed at other properties nearby and never felt the equipment in vehicles was safe. Stayed for two nights at the Portlander and could not have been happier nor felt safer. Everything was clean and orderly, the staff was tremendous in all ways. It was nice just to feel comfortable. This is not a five star property. This is a truck stop location in North Portland and the area does have the homeless camps in the area. But from being greeted at the front desk to the restaurant and sandwich shop to the amenities they have it was ideal for the average person. I have stayed in 5 stars at airport that were way less than the Portlandier. Will gladly go back again.
Stayed 2 nights in Apr 2024
Response from Sara on Apr 9, 2024
We really appreciate your review. I am glad everyone was able to provide a clean and comfortable stay for you!

10/10 Excellent

Stephanie, Kirkland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't be fooled by "this is a truckstop". It is a wonderfully run, clean and very safe hotel. their free breakfast is HUGE with lots of options and great servie, their bar has a fantastic happy hour and the rooms are squeaky clean with gread beds and linens. Incredible value for the price. Were worried a bit about vehicle security (this is Portland, so...) but they have security. Their shuttle driver was great and they even saved us an Uber ride by taking us to a concert nearby. Wish more places were like this.
Stayed 1 night in Mar 2024
Response from Sara on Apr 6, 2024
We really appreciate your review and are glad you enjoyed your stay with us!

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Needed to stay one night in order to pick someone up from the airport. Fit my needs, not too expensive, and friendly front desk staff.
Stayed 1 night in Apr 2024
Response from Sara on Apr 6, 2024
Thank you very much!

10/10 Excellent

Rachel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wished we could have stayed longer. The staff was so kind and helpful. Loved the spa tub in our room, the lounge, the food, the market, and the movie theater. It was a unique hotel stay and we will definitely be back.
Stayed 2 nights in Mar 2024
Response from Sara on Apr 6, 2024
I am so glad you were able to enjoy our extended amenities. We look forward to seeing you again!

10/10 Excellent

Justin Jieung

Liked: Cleanliness, staff & service, property conditions & facilities
Servers and breakfast
Stayed 3 nights in Mar 2024
Response from Sara on Apr 6, 2024
Thank you very much, I will make sure the restaurant staff knows you appreciated your meal!

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was a little concerned when arriving in the area where the hotel was located; however the hotel was very clean, staff was extremely courteous and helpful and the restaurant had delicious food. The fact that here was a little market inside the hotel was a bonus. We would definitely stay at the Portlander again.
Stayed 1 night in Mar 2024
Response from Sara on Apr 2, 2024
I am glad you were able to enjoy some of our extra amenities around campus! Thank you for staying with us.

10/10 Excellent

Stephen, La Crescenta

Liked: Cleanliness, staff & service, property conditions & facilities
This motel was actually part of a huge truck stop, providing services like mail, laundromat, dining, convenience store, TSA pre check, and more to truckers. Every morning at 7:00, so many trucks would move on. It was convenient but noisy. The room was excellent and remodeled,and we came down to the restaurant for our breakfast which was included in the hotel.
Stayed 3 nights in Mar 2024
Response from Sara on Apr 2, 2024
I am glad you enjoyed your stay. Thank you for your review!

10/10 Excellent

Sunday

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a Volleyball tournament. It was conveniently located close to the freeway, and it was super clean.
Stayed 3 nights in Mar 2024
Response from Sara on Apr 2, 2024
I am so glad you enjoyed your stay, thank you for your review!

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Portlander Inn is part of a village of shops, accomodations & eateries. Our hearts sunk as we neared the truck stop; we had in our mind a completely different experience. We really enjoyed the clean facilities, friendly staff, and variety of dining options. We will stay here again.
Stayed 2 nights in Mar 2024
Response from Sara on Mar 27, 2024
I apologize that we were not what you were expecting but I am very glad that you enjoyed your stay with us! We look forward to seeing you again!

10/10 Excellent

Ashton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was very painless, staff were respectful and friendly. Everything you could possibly need or want without having to take a single step outside. Easy access to highway.
Stayed 3 nights in Mar 2024
Response from Sara on Mar 26, 2024
Thank you very much!

6/10 Okay

Teresa

Liked: Cleanliness, amenities
You could smell the gas station our room overlooked. The breakfast advertised that was included was minimal and greasy. Hotel is at a truck stop and so many homeless camps when you turn off the highway.
Stayed 2 nights in Mar 2024
Response from Sara on Mar 26, 2024
I am sorry to hear that your stay was not more pleasant. Thank you for taking the time to review us.

8/10 Good

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the freeway.
Stayed 1 night in Mar 2024
Response from Sara on Mar 26, 2024
Thank you!

8/10 Good

Armez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy. Super convenient having so many food options available. Awesome having a movie theater on-site. All-in-all, a very enjoyable stay.
Stayed 3 nights in Mar 2024
Response from Sara on Mar 26, 2024
I am glad you were able to enjoy some of our extended amenities, like the movie theater. We hope to see you again!

10/10 Excellent

Donald or Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable, clean, and everyone was friendly.
Stayed 4 nights in Mar 2024
Response from Sara on Mar 26, 2024
We appreciate your review, thank you!

10/10 Excellent

Shauna, Kelowna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean, breakfast was hot and made to order, lots of amenities downstairs, convenient off the highway and had lots of available parking. Great price & safe. We didn’t get there in time, or we would have also watched a movie too. Great place for families wanting to visit Portland or Vancouver WA but not stay in a busy downtown.
Stayed 1 night in Mar 2024
Response from Sara on Mar 26, 2024
Thank you very much, I am so glad you enjoyed the facilities!